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Apartotel & Suites Villas del Rio

Certificate of Excellence
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| P.O. Box 1188-1007, San Rafael de Escazu 1188-1007, Costa Rica
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1 room 1 guest
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Apartotel & Suites Villas del Rio
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64 Reviews from our TripAdvisor Community

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    5
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24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (64)
  • Mar-May only
    (14)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (15)
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Boston, Massachusetts
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were 5 and spent just 1 night in a 2 bedroom apartotel before going to San Jose airport the next morning. This hotel is amazingly spacious, sparkling clean, modern, beautiful place located in the upscale trendy neighborhood of Escazu which is only 25-30 min from SJO airport - free airport shuttle service and included in our room rate an... More 

Was this review helpful? Yes
csotela, Gerente at Apartotel & Suites Villas del Rio, responded to this review

Dear Nadsa, We are really glad that you enjoyed your stay at Villas del Río! Thank you for your feedback and nice words of your experience. We hope to see you soon so that you can enjoy the rest of the Apartotel, specially the heated pool and beautiful nature that surround us. Regards, Cristina Sotela S. More 

Reno, Nevada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2015

I have been staying at Villas del Rio for many years. Recently when I was in Costa Rica, someone asked me what was it that I liked so much about this place and my answer was simple "because I feel right at home and the staff ls like part of my family". Is that simple. The customer service of Villas... More 

Was this review helpful? Yes
csotela, Gerente at Apartotel & Suites Villas del Rio, responded to this review

Dear Member of Tripadvisor, It feels great to read these beautiful comments! For us it is a pleasure to make you feel really closer to your home. All our guests are very important for us, and our goal is to make them feel everyday as part of our family! Thank you for chosing us always as your option of stay... More 

Metro Manila, Philippines
1 review
4 of 5 stars Reviewed July 5, 2015

I've been staying here in Villas Del Rio whenever I am on business travel. It's my 3rd time here and I still like it. The staff are really accomodating and they always wear a smile in their faces. I just don't like the daily breakfast, it's always the same type of food but I super love the fresh fruits and... More 

Was this review helpful? Yes
csotela, Gerente at Apartotel & Suites Villas del Rio, responded to this review

Dear Cristine, Thank you for your comments of you stay at Villas del Río. For us, it is a pleasure to receive you an be part of our family. Our clients are our reason, that's why we will alway receive you with a big smile and make you feel closer to your Home. I am really sorry for any inconvenient... More 

Escazu, Costa Rica
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed June 16, 2015

Moving from Mexico to Costa Rica, my company sent me in my temporary living time to Villas del Rio. There seems to be a dual 'target market' in this aparhotel: expatriates arriving and looking for a permanent place and regular american tourists using Escazú as their headquarters for exploring the country. I certainly don't know if the casual tourist gets... More 

Was this review helpful? Yes
csotela, Gerente at Apartotel & Suites Villas del Rio, responded to this review

Dear dyhtstriyk: Hope you are doing very well! Thank you in advance for your comments of your stay at Villas del Río. It was a pleasure to have you as our guest. We are really sorry for any inconvenience during your stay. Unfortunately after the Easter days there was a problem with the Company that provides us the gas to... More 

Hastings-on-Hudson, NY
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 3, 2015

there were so many hotels to. Nooses from in San Jose, CR and this one is a winner! In this upscale suburb (Escazu) this gated hotel and suites complex is decorated beautifully, with a fully equipped kitchen and beautiful leather furniture. Each villa has 6or8 units. We chose the 883 sq. ft 2bedroom suite because I wAs having dental implants... More 

Was this review helpful? Yes
csotela, Gerente at Apartotel & Suites Villas del Rio, responded to this review

Dear mpituroo, We are very happy to see this beautiful comments of your experience at Villas del Río. We hope as well that your dental treatment has successfully completed. Looking forward to see you again! Have a great day! Regards, Cristina More 

Kernersville, North Carolina
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 28, 2015

We had a fantastic stay at Villas del Rio. The grounds were beautiful and felt well-insulated from the neighborhood, which felt quite safe. The staff were extremely helpful and kind. The breakfast was the same nearly every day, but delicious. The main pool was charming, and the apartments were well outfitted in all the necessities. Our family of 6 appreciated... More 

Was this review helpful? Yes
csotela, Gerente at Apartotel & Suites Villas del Rio, responded to this review

Dear JoyBlaser, Thank you so much for your wonderful comments of your stay at Villas del Río. We are glad that you enjoyed it! Don't hesitate in contact us soon to make another great experience for you at the Apartotel. Regards, Cristina Sotela More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 28, 2015

Planning to stay long in Escazu, San Jose and need a mini-kitchen? So you can cook by stove or microwave with a full size refrigerator. Looking for a secure place with friendly professional bilingual staff that are helpful, accommodating, and hospitable? With a decent breakfast buffet of fruits, breads, cheese and some cold cuts? This is your place. The rooms... More 

Was this review helpful? Yes
csotela, Gerente at Apartotel & Suites Villas del Rio, responded to this review

Dear Warren, Thank you so much for taking your time and tell us your experience at Villas del Río. We are really glad that you enjoyed it. Sorry for any inconveniences during your stay. Unfortunately the days that you were at the Apartotel, there was a lack in all the country of gas to heat our jacuzzi and pool. It... More 

Downey, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 16, 2015

the place from the outside looks amazing and the area is high end area . but the interior is something else the furniture and everything else inside is not that good for my choice the sofas are old ,the living room tv is small, the place has new microwave the sotve is nice the fridge but other then that the... More 

Was this review helpful? Yes
csotela, Gerente at Apartotel & Suites Villas del Rio, responded to this review

Good Morning Mr. Everardo, First of all, thank you for chossing us as an option to stay with your family. All these sugestions and comments are very welcome at Villas del Río so that we can improve. Recently we are working with an innovation plan in which we are purchasing new microwaves, refrigerators, smart tv's with Netflix incoporated, and many... More 

NYC
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 10, 2015

The hotel staff is exceptional, they are always willing and able to help. The breakfasts are great, but not if you're watching your weight...lot's of breads and sweets, eggs, cheese, yogurt, cereal and cappuccino, if you like. The pools are nice and there's a great gym (to work off the breakfasts). Only reason I didn't give it 5 stars is... More 

Was this review helpful? Yes
csotela, Gerente at Apartotel & Suites Villas del Rio, responded to this review

Dear "thetravelerNYC", Thank you for your good comments of your stay at Villas del Río. It was a pelasure to have you as our guest. We are really happy that you liked our breakfast, gym, pool and the rest of the hotel. As well, we are really sorry about the noise in your apartment. We have 4 towers of apartments... More 

Sydney, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 20, 2014

We stayed at villas del rio in between our trips around Costa Rica. We had a great time and everyone made our stay really special and did everything they could to ensure we had everything we needed at hand. From picking us from the airport to helping us with day to day needs. In particular, Eunice was great during our... More 

Was this review helpful? Yes
csotela, Gerente at Apartotel & Suites Villas del Rio, responded to this review
Google Translation

Estimado Totocol, Nos agrada leer y recibir este tipo de comentarios. Para nosotros fue un placer haberlo tenido con nosotros... More 

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