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All 85 San Jose hotels

Palma Real Hotel & Casino

3.5 of 5 Hotel   |   200 Mts Norte del Ice | Sabana Norte, San Jose 250, Costa Rica
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68%
Ranked #35 of 85 hotels in San Jose
A recent review
4 of 5 stars reviewed 3 days ago
DennisR35 Miami, Florida
  • Overview
  • Reviews (173)
  • Photos (53)
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  • Room tips (20)
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173 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Miami, Florida
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a centrally located hotel. The restaurant is very good. The casino not so much, but I wasn't there to waste money so that wasn't an issue for me. The staff are more than helpful and very friendly. After visiting other Central American countries in m trip I was amazed by how friendly and professional the staff was. If... More

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Los Angeles, California
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 17, 2014 via mobile

My family and I had a nice time the couple days we had to stay and its in san jose near alot of places. They have complementary breakfast with the stay, it was really good, not your cereal and dounut kind of breakfast..They book tours and rent a car at the same facility which was easy for us to do...The... More

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Shirley G, Manager at Palma Real Hotel & Casino, responded to this review

Dear Mr Estevez Thanks for your note. I will forward your comment to all our staff. Our mind gold to create a different experiences for all our guests Hope to serve you in the near future. Please contact me any time for your next trip to San Jose an your home. Best regards Carlos Ruiz Director More

San Juan Capistrano, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2014

The most common question that is left in the back of ones mind is did I get value for my stay? This is the most important concern for the traveling business person such as my self. In this new normal value is the watch word to measure the success of any trip. As to value I can honestly state that... More

Was this review helpful? Yes 2
Shirley G, Manager at Palma Real Hotel & Casino, responded to this review

Dear Mr Luis We are really happy for your note. I will forward your comment to all our staff. Our mind gold to create a different experiences for all our guests Hope to serve you in the near future. Please contact me any time for your next trip to San Jose an your home Palma Real Hotel & Casino Best... More

London
Contributor
20 reviews 20 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 13, 2014 via mobile

You don't stay in San Jose for a luxurious resort, so I didn't come expecting much. This hotel offers ok value for money when it comes to room and breakfast, I haven't stayed at other hotels in the area so I can't promote or pan it.. I liked the location, the rooms were of decent size, wifi is fast, but... More

Was this review helpful? Yes 2
Shirley G, Manager at Palma Real Hotel & Casino, responded to this review

Dear Mr / MS Thanks for the comments in Trip Advisor, is very important for the Palma Real Hotel and our staff. I will look personally the comments with our Chef and our House Keeping to fix the details that you mention. We will be honor to serve you again in the near future so please contact me and I... More

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed April 5, 2014

The hotel is in a good quiet location absolutely the best the staff are the best Javier the bell boy is one of the nicest person in the world he helped me out a lot and Juan who works at the front desk is one of the best as well the girl at the front desk the whole staff are... More

Was this review helpful? Yes
Shirley G, Manager at Palma Real Hotel & Casino, responded to this review

Dear Mr / MS Thanks for the comments in Trip Advisor, is very important for the Palma Real Hotel and our staff. We will be honor to serve you again in the near future so please contact me and I will arranges all the details during your stay with us. Best regards and thanks again Sincerely Carlos Ruiz Director More

Miami, Florida
1 review
5 of 5 stars Reviewed March 28, 2014

Recently stayed at Palma Real and found it an excellent choice. Great food, service, room, the works. Loved the location, went for a walk at the nearby park and enjoyed the restaurant as well as the Italian place next door. Very authentic food. The bedding was another aspect that exceeded expectations. Very good value for the buck.

Was this review helpful? Yes
Shirley G, Manager at Palma Real Hotel & Casino, responded to this review

Dear Mr / MS Thanks for the comments in Trip Advisor, is very important for the Palma Real Hotel and our staff. We will be honor to serve you again in the near future so please contact me and I will arranges all the details during your stay with us. Best regards and thanks again Sincerely Carlos Ruiz Director More

Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 20, 2014

We spent one night at this hotel during a week-long stay in Costa Rica and compared to the other locations we stayed at, I can't say this really stood out as anything exceptional. The rooms were clean and we had hot water. The food - we had the breakfest buffet - was not bad but not really fresh our outstanding.... More

Was this review helpful? Yes
Shirley G, Manager at Palma Real Hotel & Casino, responded to this review

Dear Ms / Mr Greetings from the Palma Real Hotel & Casino team. Thank you for your comments at Trip Advisor, those are really important in order improve our services and fill up our guest expectations. I will look personally the comments with our Chef and our House Keeping to fix the details that you mention We will be honor... More

Denver
Contributor
12 reviews 12 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed March 11, 2014

from the bathroom sink with some man's hair clippings in it, around it, on the soap dish and on the hand towel next to the sink….to the flimsy bath towel, the moldy bath surround and scuffed up furniture…it is what it is. Just an old dirty hotel with friendly staff. Expect nothing more and you won't be disappointed. P.S. the... More

Was this review helpful? Yes
Shirley G, Manager at Palma Real Hotel & Casino, responded to this review

Dear Ms / Mr With this you greetings from the Palma Real Hotel and Casino, hoping you are well. In advance, we thank you for your comments on Trip Advisor, it is important for us so we get feedback from our guests expectations. For now, we will take into account the details listed on our facilities and the overall cleanliness... More

Montreal, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 9, 2014 via mobile

We stayed for one night and had the free buffet breakfast wich was superb. The room is ok. The shuttle service non existent UNLESS you book it 48 hours in advance. If you got there from the airport PLEASE make sure to take a cab that has a TAXI METER. If you don't you will pay around 25 000 coloned... More

Was this review helpful? Yes
Shirley G, Manager at Palma Real Hotel & Casino, responded to this review

Dear Ms / Mr With this you greetings from the Palma Real Hotel and Casino, hoping you are well. In advance, we thank you for your comments on Trip Advisor, it is important for us so we get feedback from our guests expectations. For now, we will take into account the details listed on our services and the effectiveness of... More

San Francisco, California
2 reviews
2 of 5 stars Reviewed March 7, 2014

I stayed at the hotel for 9 nights in February. I was to be picked up at the airport, but the Hotel driver was a no show, so I paid $28 for a wild, weaving in and out of traffic night time cab ride to the hotel. I was not there 'on vacation'. I meandered around San Jose 2-3 days,... More

Was this review helpful? Yes
Shirley G, Manager at Palma Real Hotel & Casino, responded to this review

Dear Ms / Mr With this you greetings from the Palma Real Hotel and Casino, hoping you are well. In advance, we thank you for your comments on Trip Advisor, it is important for us so we get feedback from our guests expectations. For now, we will take into account the details listed on the prices of our services, the... More

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Additional Information about Palma Real Hotel & Casino

Address: 200 Mts Norte del Ice | Sabana Norte, San Jose 250, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Palma Real Hotel & Casino 3.5*
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Also Known As:
Barcelo Palma Real Hotel San Jose
Barcelo San Jose
Palma Real Hotel & Casino Costa Rica/San Jose

53 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#18 Business Hotel in San Jose
Hotel Class
Official Description (provided by the hotel)
The Palma Real is located in an area of great interest and economic growth, just 15 minutes from Juan Santamaria Airport and 5 minutes from downtown San Jose. Its location makes it possible to visit attractions such as the new National Stadium which is 500mts, 5 min, great volcanoes and exotic national parks. Besides, it is within steps of financial business centers, malls and Government Institutions. The convenient location is one of the attributes of Hotel Palma Real more undoubtedly the quality and 100% personalized treatment, is what characterizes the hotel. ... more   less 
Number of rooms
67

Questions & Answers

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