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Palma Real Hotel & Casino

3.5 of 5 200 Mts Norte del Ice | Sabana Norte, San Jose 250, Costa Rica
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192 reviews from our community

Traveler rating
    55
    70
    45
    11
    11
See reviews for
27
60
23
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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cubgirl4444
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked a Superior Room on Hotel.com. After checking in, I started noticing the room did not look like the superior rooms on their website. If you go to their website, under "Virtual Tour" they have tours of Standard room & Superior rooms. I was clearly in a standard room, although I'd paid for superior. I spoke to manager who... More 

Was this review helpful? Yes 2
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights in total over 2 weeks as part of a organised trip to Costa Rica. The hotel staff are attentive, the place is spotlessly clean and the rooms of a good size and comfortable. Rooms had two double beds, coffee maker, fridge and a good sized bathroom with shower dispensers of shampoo, gel and conditioner.... More 

Was this review helpful? Yes 1
Brooklyn, New York, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had the most amazing stay at Palma Real. Room was clean and comfortable, staff was great and attentive, breakfast was fantastic and the location was super convenient. I arrived 1 day after my original check in date because I lost my connecting flight to CR, but they were very flexible and modified my reservation. I would recommend this hotel... More 

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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 13, 2014

Stayed here for one night. The room was on the second floor. Some tiles were being replaced on the staircase, so the bellman took us to our room through the kitchen and up a back staircase. I have never experienced that in any hotel. The room had a bad smell and we had to leave the windows open to air... More 

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Montreal, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 30, 2014

The Palma Real is a small hotel with great staff. Upon arriving, we were served some refreshment as a welcome drink. Nice gesture! This hotel is the place we always go to when in San José. Is it the best place? Probably not but you get a good value for your money (especially if you reserve with booking.com). Breakfast is... More 

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Chorley
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 13, 2014

Stayed here for 2 nights on a recent stay to Costa Rica. We arrived late, but Abraham checked us in and quickly got us to our room with the very hospitable concierge. The room was very clean, well laid out with everything you would want. Nice bathroom, and 2 very comfy queen beds. Had a great stay. Breakfast on both... More 

Was this review helpful? Yes 1
bristol
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 22, 2014 via mobile

Stayed here for 3 nights during our recent Costa Rica tour. Two at the start and one at the end of the tour. Very pleasant hotel. Nice rooms, great food and I had an amazing Pina Colada. The staff are helpful and friendly. Only negative: not the nicest location.

Was this review helpful? Yes 3
San Diego, California
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 2, 2014

Just a short and inexpensive taxi from downtown and offering free airport shuttle, Palma Real is a good choice. Staff is very helpful and breakfast is quite nice, either make to order or buffet. Most in our group enjoyed it.

Was this review helpful? Yes 2
Peterborough
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed August 30, 2014

We just got back from Costa Rica a few days ago! We stayed at the Hotel Palma Real in San Jose for 9 days. My husband had the opportunity to compete in the North, Central and Caribbean World Masters Track & Field Championships so we decided to combine athletics with more touristy stuff! Our stay at the Palma Real was... More 

Was this review helpful? Yes 3
Playa Jaco, Costa Rica
Senior Reviewer
9 reviews 9 reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 27, 2014

I stayed there to attend an event at the National Stadium and this was a great location for it, an easy walk over and back. All the staff were helpful and friendly as well. Rooms are small but clean and beds are comfy.

Was this review helpful? Yes 1
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Additional Information about Palma Real Hotel & Casino

Address: 200 Mts Norte del Ice | Sabana Norte, San Jose 250, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Palma Real Hotel & Casino 3.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Barcelo Palma Real Hotel San Jose
Barcelo San Jose
Palma Real Hotel & Casino Costa Rica/San Jose
Hotel Style:
#21 Business Hotel in San Jose

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