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Palma Real Hotel & Casino

3.5 of 5 200 Mts Norte del Ice | Sabana Norte, San Jose 250, Costa Rica
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Palma Real Hotel & Casino
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Palma Real Hotel & Casino
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199 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bronx, New York
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for 7 nights. Wi-Fi is good, the hotel staff are very friendly. Rooms are comfortable and good size with double bed. NO SMOKING Casino, open 24 Hrs., cheap drinks. It is about 15 - 20 minutes from the Airport. 30 minutes walk to the center of San Jose City I would stay here again and... More 

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Senior Contributor
32 reviews 32 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed December 24, 2014 via mobile

If you value cleanliness then this hotel is to be avoided. The condition of the floor, linens, towels, walls, and shower all convey  the same message: management stopped caring about the overall cleanliness of the place.  We had the breakfast buffet once and did not return: in addition to awful presentation, the food was really bad.  This is Costa Rica... More 

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16 reviews 16 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 5, 2014

I booked a Superior Room on Hotel.com. After checking in, I started noticing the room did not look like the superior rooms on their website. If you go to their website, under "Virtual Tour" they have tours of Standard room & Superior rooms. I was clearly in a standard room, although I'd paid for superior. I spoke to manager who... More 

Was this review helpful? Yes 2
Top Contributor
50 reviews 50 reviews
20 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed November 21, 2014

We stayed here for 3 nights in total over 2 weeks as part of a organised trip to Costa Rica. The hotel staff are attentive, the place is spotlessly clean and the rooms of a good size and comfortable. Rooms had two double beds, coffee maker, fridge and a good sized bathroom with shower dispensers of shampoo, gel and conditioner.... More 

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Brooklyn, New York, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 18, 2014

I had the most amazing stay at Palma Real. Room was clean and comfortable, staff was great and attentive, breakfast was fantastic and the location was super convenient. I arrived 1 day after my original check in date because I lost my connecting flight to CR, but they were very flexible and modified my reservation. I would recommend this hotel... More 

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Washington DC, District of Columbia
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 13, 2014

Stayed here for one night. The room was on the second floor. Some tiles were being replaced on the staircase, so the bellman took us to our room through the kitchen and up a back staircase. I have never experienced that in any hotel. The room had a bad smell and we had to leave the windows open to air... More 

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Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 30, 2014

The Palma Real is a small hotel with great staff. Upon arriving, we were served some refreshment as a welcome drink. Nice gesture! This hotel is the place we always go to when in San José. Is it the best place? Probably not but you get a good value for your money (especially if you reserve with booking.com). Breakfast is... More 

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Senior Contributor
24 reviews 24 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 13, 2014

Stayed here for 2 nights on a recent stay to Costa Rica. We arrived late, but Abraham checked us in and quickly got us to our room with the very hospitable concierge. The room was very clean, well laid out with everything you would want. Nice bathroom, and 2 very comfy queen beds. Had a great stay. Breakfast on both... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 22, 2014 via mobile

Stayed here for 3 nights during our recent Costa Rica tour. Two at the start and one at the end of the tour. Very pleasant hotel. Nice rooms, great food and I had an amazing Pina Colada. The staff are helpful and friendly. Only negative: not the nicest location.

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San Diego, California
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 2, 2014

Just a short and inexpensive taxi from downtown and offering free airport shuttle, Palma Real is a good choice. Staff is very helpful and breakfast is quite nice, either make to order or buffet. Most in our group enjoyed it.

Was this review helpful? Yes 2
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Additional Information about Palma Real Hotel & Casino

Address: 200 Mts Norte del Ice | Sabana Norte, San Jose 250, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Palma Real Hotel & Casino 3.5*
Number of rooms: 67
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Also Known As:
Barcelo Palma Real Hotel San Jose
Barcelo San Jose
Palma Real Hotel & Casino Costa Rica/San Jose
Hotel Style:
#20 Business Hotel in San Jose

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