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Palma Real Hotel & Casino

AV 9 Calle 50 | Sabana Norte, San Jose 250, Costa Rica
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Best prices for: 1 room 1 guest
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Palma Real Hotel & Casino
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Palma Real Hotel & Casino
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207 reviews from our community

Traveler rating
    56
    80
    47
    12
    12
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30
62
26
53
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Miami, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Great for business travel, comfortable and well located. Service was great with the exception of the restaurant, where the personnel was more interested in their own life concerns than in the attention to the guests. Friendliest personnel were the guys at the reception especially the morning shift fellow. Beverages and food are expensive and mediocre. Taxi drivers are horrifyingly expensive.... More 

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1 review
4 of 5 stars Reviewed March 3, 2015

Stayed at Palma for four days whilst attending a seminar at nearby Crowne Plaza Hotel. Found Juan and Javier extremely helpful! Pura vida! Breakfast was great but that was the only meal I took at the hotel. My room on third floor was fine.

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Seguin Falls, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 26, 2015

I stayed there on two separate occasions and found the service to be excellent both times. My room was comfortable but there was no view. Buffet breakfast is included. There is a business centre on the third floor which I used a lot since I had not brought my laptop with me. There was espresso machine there for free coffee.... More 

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Buenos Aires, Argentina
Top Contributor
135 reviews 135 reviews
15 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed February 12, 2015

Stayed for two nights, great staff, very friendly. My room was clean and spacious, but a bit worn, and my "view" from what was supposed to be an upgraded suite, was looking at the airconditioning units on the roof of one section of the hotel - and any further view was blocked. The room lacked in outlets - there was... More 

Was this review helpful? Yes 2
Bronx, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 6, 2015

I stayed in this hotel for 7 nights. Wi-Fi is good, the hotel staff are very friendly. Rooms are comfortable and good size with double bed. NO SMOKING Casino, open 24 Hrs., cheap drinks. It is about 15 - 20 minutes from the Airport. 30 minutes walk to the center of San Jose City I would stay here again and... More 

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Senior Contributor
32 reviews 32 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed December 24, 2014 via mobile

If you value cleanliness then this hotel is to be avoided. The condition of the floor, linens, towels, walls, and shower all convey  the same message: management stopped caring about the overall cleanliness of the place.  We had the breakfast buffet once and did not return: in addition to awful presentation, the food was really bad.  This is Costa Rica... More 

Was this review helpful? Yes 2
cubgirl4444
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed December 5, 2014

I booked a Superior Room on Hotel.com. After checking in, I started noticing the room did not look like the superior rooms on their website. If you go to their website, under "Virtual Tour" they have tours of Standard room & Superior rooms. I was clearly in a standard room, although I'd paid for superior. I spoke to manager who... More 

Was this review helpful? Yes 3
Top Contributor
84 reviews 84 reviews
26 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed November 21, 2014

We stayed here for 3 nights in total over 2 weeks as part of a organised trip to Costa Rica. The hotel staff are attentive, the place is spotlessly clean and the rooms of a good size and comfortable. Rooms had two double beds, coffee maker, fridge and a good sized bathroom with shower dispensers of shampoo, gel and conditioner.... More 

Was this review helpful? Yes 3
Brooklyn, New York, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 18, 2014

I had the most amazing stay at Palma Real. Room was clean and comfortable, staff was great and attentive, breakfast was fantastic and the location was super convenient. I arrived 1 day after my original check in date because I lost my connecting flight to CR, but they were very flexible and modified my reservation. I would recommend this hotel... More 

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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 13, 2014

Stayed here for one night. The room was on the second floor. Some tiles were being replaced on the staircase, so the bellman took us to our room through the kitchen and up a back staircase. I have never experienced that in any hotel. The room had a bad smell and we had to leave the windows open to air... More 

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