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Sheraton San Jose Hotel

Route 27, 350 Metros Oeste Multiplaza, San Jose 10203, Costa Rica
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Sheraton San Jose Hotel
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Sheraton San Jose Hotel
Sheraton San Jose Hotel
Sheraton San Jose Hotel
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182 reviews from our community

Traveler rating
    108
    55
    13
    3
    3
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23
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Prior Lake, Minnesota
Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had booked this hotel for the night before we flew back home to Mpls. We would stay here again! The bed was so comfortable, the room was very nice and clean, and the rooftop pool was great!!! We had dinner and it was delicious and the service was great!

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California
Top Contributor
68 reviews 68 reviews
34 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Large, clean room. in room iron and ironing board. In room coffee maker and small minibar. Modern, sleek, clean style. Its connected to the casino. Not really walking distance from anything so you'll have to use a taxi. The hotel provides a taxi that is mostly cheaper than the regular street taxi. Hotel staff was super friendly. Greeted with a... More 

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Orlando, Florida
1 review
5 of 5 stars Reviewed 1 week ago NEW

Lets see checked in around 9:30 am with Gillette at the Front Desk and as soon as I gave her my ID I was offered a refreshing glass of fruit punch. Hit the spot after the flight from Orlando. She was so friendly and answered all of my questions and help me get some welcome gifts delivered to my friends... More 

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Port-au-Prince, Haiti
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at the Sheraton for one night. The hotel is in a great location. The common areas are beautifully decorated. The rooftop bar is one of the most popular night spots in San Jose and it has an amazing view of the city. The rooms are modern, comfortable, and tastefully decorated. Finally, the staff is friendly and helpful. I definitely... More 

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Upper Marlboro, Maryland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Bell staff,, wait staff, security, and house keeping were warm and friendly. Front desk was just the opposite, very unhelpful. Hotel is in the middle of now where. Cost much to get anywhere. Food over priced, ended up paying 10.00us for a bottle of water from the mini bar in room. Hotel makes you pay deposit on room, and do... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My boyfriend and I arrived on Thursday noon at the Sheraton San Jose. We were meeting friends there before we checked in. The hotel staff welcomed us and offered to hold our bags while we waited for our friends. We ended up eating at the hotel dining room and had drinks at the bar. The Pina Coladas were really yummy... More 

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Birmingham, United Kingdom
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Please ignore the negative reviews on here... I think sometimes people expect something to be something it is not too much!! This is not a beach style, sunbathing hotel. It is a great place to stop as part of a stay in San Jose, for business or pleasure - or for the airport for arrival and departure. Not normally my... More 

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Cesar R, General Manager at Sheraton San Jose Hotel, responded to this review

Dear Gemma M We appreciate your comment from your last stay in our hotel. I truly appreciate your wonderful remarks and recommendations. It's a pleasure to know that you enjoyed your stay and your summit. We have improved our pool area including the sun loungers as you mentioned. It was certainly a pleasure to have had you as our guest... More 

Sao Paulo, SP
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Definitely this hotel is a wonderful value proposition, it is really new, rooms are modern and good quality. Wonderful breakfast, service is very good, taxi service efficient and not that expensive. There is not a big are for exercise, and Gym is always very crowded, but you may decide to jogging around the Hotel, since weather is always very good.... More 

Was this review helpful? Yes 1
Cesar R, General Manager at Sheraton San Jose Hotel, responded to this review

Dear Edmilson S Thank you so much for your 5-star review of InterContinental Miami. It is such a pleasure to hear that you enjoyed your time at our hotel and found our location, accommodations and amenities to be well-suited to your needs. I am pleased and proud to count you among our guests and I hope it's not too long... More 

Senior Contributor
45 reviews 45 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great hotel, great facilities, good location and fair price. I could easily recommend to any friend... Theres is a nice casine and the best shopping in walking distance, staff is friendly and theres is also a nice pool on the top floor

Was this review helpful? Yes 1
Cesar R, General Manager at Sheraton San Jose Hotel, responded to this review

Dear Conrado S Thank you for taking the time to share your feedback with us. I'm delighted to hear that you had a nice getaway. I'm happy that you were given a warm welcome and enjoyed everything from our premier location to the well-appointed facilities as the Casino and pool area. I am pleased and proud to count you among... More 

Charleston, South Carolina
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent our last night in CR here. Very clean and very safe. We were not aware that everything would be closed due to Chistian Holidays. Had difficult time finding somewhere to eat , everything was closed except the bar at the hotel. Food was limited and just ok. Staff was indeed friendly enough and that's all we cared about.

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Cesar R, General Manager at Sheraton San Jose Hotel, responded to this review

Dear Swanie719 Thank you for sharing your last experience in our hotel. For Costa Rica Easter Week is a special week, so almost all the business are close due to public holidays. Its great to know you have a good experience with our staff friendliness. We hope to see you soon! More 

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