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All 85 San Jose hotels

Hotel Mona Lisa

Avenida 11 & Calle 3 bis | Barrio Amon, San Jose 10, Costa Rica
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Hotel amenities
Special Rate
$56 (USD)
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Hotel Mona Lisa
Ranked #14 of 85 hotels in San Jose
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119 people have reviewed this hotel

Traveler rating
    86
    20
    5
    1
    7
See reviews for
6
7
44
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
San Jose, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I didn't actually stay in the hotel, but found the place when my GF felt like getting a massage. We got on-line and of course most of what we saw were massage parlors that catered to single men (if you don't know what that means, San Jose is probably not the town for you). We were lucky to stumble across... More

Was this review helpful? Yes
Guy G, Guest Relations Manager at Hotel Mona Lisa, responded to this review

Thank you so much for your generous review about Yorleny. I happen to agree with you that she is the best professional masseuse in San Jose. I worked with her at the Dunn Inn Hotel for 3 years and now almost 2 years at the Hotel Mona Lisa. In Costa Rica like many other countries you don't actually need a... More

Breckenridge, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

<enjoyed being here to watch the costa rica soccer game. very exciting. the staff was very friendly and excellent service. nice large rooms and very clean. nice big casino and poker room. had a professional relaxing massage from yorleny the in house massuese. <well worth the 40 dollars.. i will return and highly recommend the hotel.

Was this review helpful? Yes 1
Guy G, Public Relations Manager at Hotel Mona Lisa, responded to this review

Daniel, Thank you for your very kind review of the Mona Lisa. Happy to hear you enjoyed the football game at our sports bar. It was an exciting game. Glad to hear you enjoyed your professional massage with Yorleny, she is the fantastic. I try myself to get a massage from her at least once a month if time permits.... More

Charleston, South Carolina
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Awhile back, the Mona Lisa was a Clarion property. Not a bad one, but nothing special. I "almost" stayed there several years ago when I was in SJ. I have stayed a 5 other places in my travels to SJ and, so far, this stay (at least insofar as the hotel is concerned) is the best! Unlike most of the... More

Was this review helpful? Yes 1
Guy G, Public Relations Manager at Hotel Mona Lisa, responded to this review

Thank you so much for the very Positive review in Tripadvisor. Sounds to me like you had a great time and my staff was doing their job. We try our best to be friendly and make you feel at home away from home. I will let my staff know what a good job they are doing and thank you so... More

Seabrook, Texas
2 reviews
5 of 5 stars Reviewed May 28, 2014

Stayed at Mona Lisa in San Jose Costa Rica and it was great again. Food was excellent in the restaurant on site, they had undated safes from key to electronic, which was much better and as always the people were as friendly and helpful as last time I stayed there.

Was this review helpful? Yes
Guy G, Guest Relations Manager at Hotel Mona Lisa, responded to this review

Thank you so much for your positive review of the Hotel Mona Lisa. We're glad you enjoyed your stay with us as much as your last visit. I will be happy to share your feedback with our staff and let them know that they are doing a good job being of Service to our guests. Hope to see you again... More

Miami, Florida
1 review
5 of 5 stars Reviewed May 24, 2014

I stayed at the Mona Lisa last month and had a wonderful time. The staff was very helpful and went out of their way to be of service. The rooms large and clean. Close to many stores and shops. I also got a wonderful professional massage from Yorleny the hotel massage therapist. Fantastic massage and only $40. She is amazing.... More

Was this review helpful? Yes
Guy G, Guest Relations Manager at Hotel Mona Lisa, responded to this review

I was so happy to hear you enjoyed your recent stay with us here at the Hotel Mona Lisa. It gives us great joy to have our guests leave us after a good experience at the hotel. Also pleased to hear you made time for a massage with our lovely wonderful massage therapist Yorleny. Yorleny and I have worked together... More

Wichita, Kansas
1 review
5 of 5 stars Reviewed May 21, 2014

I cant say enough good things about this hotel and their staff. Rooms are large, clean, alway cool and very quiet. Guy Grand, the Guest Relations Manager is the best. He takes Customer Service to the next level and once you meet him, you will have a friend for life! The hotel is centrally located and everything is within easy... More

Was this review helpful? Yes
Guy G, Guest Relations Manager at Hotel Mona Lisa, responded to this review

I was Pleased to note that you enjoyed your recent stay at the Hotel Mona Lisa. I will be delighted to share your feedback with our staff as I know they will be encouraged by it. It gives us great joy to read a positive review and truly monitor our standards or Service. Thanks again for staying with us and... More

Farmingdale, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 11, 2014 via mobile

May of 2014 u stayed at the Mona Lisa hotel accommodations and services including the restaurant were excellent. Guy grand the marketing manager is very accommodating. One night he personally escorted me to an off site ATM machine to make sure there were no security issues. I am looking forward to my next trip. Jay Silverstein.Farmingdale ny

Was this review helpful? Yes 1
Guy G, Guest Relations Manager at Hotel Mona Lisa, responded to this review

Jay, Thank you so much for the nice review you wrote. It was great seeing you again. It's always a pleasure having you here in the hotel and getting a chance to visit and catch up on things. Hope to see you again soon and from all the staff here at the Mona Lisa to you, Pura Vida. Director of... More

Scottsdale, Arizona
Top Contributor
95 reviews 95 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 8, 2014

Let start with the good. I thought the hotel was nice and Guy the manager went out of his way to help you. The property use to be a Clarion Hotel some years back and has nice big rooms, probably the best rooms of any of my stays in San Jose. The place is clean, has all the toiletries you... More

Was this review helpful? Yes 2
Guy G, Guest Relations Manager at Hotel Mona Lisa, responded to this review

Dear Guest, I am so sorry that your stay with us was less than satisfactory. It seems that you liked the rooms, service, food, etc. The main problem was $40 missing from your safe. Well I am happy to inform you that we've been investigating this matter for the last week and we resolved the problem. After much questioning and... More

Miami, Florida
1 review
4 of 5 stars Reviewed April 29, 2014

I stayed at the Mona Lisa while in SJ and it was only thankfully to the great staff there. We arrived late at night without any reservations and any noticed after a colossal failure on our previously lodging arrangements. To this day, I have only encountered similar service and accommodating personnel at luxurious hotels. Rooms and bathrooms clean with a... More

Was this review helpful? Yes
13SonnyG13, Guest Relations Manager at Hotel Mona Lisa, responded to this review

Sorry to hear about your mishap at your other hotel but glad you end up with us. We're very happy to hear you were treated well by our staff and you enjoyed your stay with us. We look forward to having you stay with us again in the future. Thanks for your very kind review. Guy Grand - Guest Relations... More

Hutchinson, ks
2 reviews
5 of 5 stars Reviewed April 11, 2014 via mobile

I stayed at Hotel Mona Lisa and I was very impressed on the central location of the hotel. It's within walking distance of a most of the areas that I frequent. I'm close to downtown, shopping museums, restaurants ect. Mona Lisa hotel staff is very kind and nice and professional and they go out of your way to make sure... More

Was this review helpful? Yes
13SonnyG13, Public Relations Manager at Hotel Mona Lisa, responded to this review

Thank you for your patronage and your very kind comments. It's a pleasure to know you enjoyed your stay with us and look forward to your next visit. Guy Director of Guest Services More

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Additional Information about Hotel Mona Lisa

Address: Avenida 11 & Calle 3 bis | Barrio Amon, San Jose 10, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Also Known As:
Hotel Mona Lisa Costa Rica/San Jose

44 photos of this hotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Official Description (provided by the hotel)
Located in historic Barrio Amon, the Hotel Mona Lisa has just completed a multi-million dollar renovation. Its spacious 93 rooms offer our guests a practical luxury unmatched in San Jose. ... more   less 
Number of rooms
93

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