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Cocoon Hotel

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Calle Central, Avenida 9, San Jose 1000, Costa Rica
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Cocoon Hotel
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Cocoon Hotel
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207 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Cocoon Hotel
See the most recent reviews
Grover Beach, California
2 reviews
3 of 5 stars Reviewed May 14, 2014

When we pulled up to the Cocoon Hotel we were very worried that the inside would match the outside - it's in a rowdier part of town. Thankfully we were pleasantly surprised, as it was very nice on the inside. The staff was very nice, and the room was fairly clean. However, because we were in a room that faced... More 

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Cape Girardeau, Missouri
19 reviews 19 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 6, 2014

This is not a luxury hotel by any means, but is very clean and comfortable. The breakfast included in the price of the room was delicious and more than adequate. I would also like to compliment the staff at the front desk. Andrea, a beautiful Costa Rican girl was very helpful, as was Victor Garcia. I don't remember all of... More 

Was this review helpful? Yes 3
Paris, France
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 6, 2014

The hotel is clean and very well located ( for those who want to take public bus to the Caribbean coast or the volcanos). We stayed the first night and the last night in this hotel during our trip to Costa Rica. The breakfast is good and the staff is friendly.

Was this review helpful? Yes 1
San Francisco, California
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 16, 2014

Location is not the better in San José, there is risk in the night...Brrr...Booking a room at $50...Ok the bedroom is clean, but without window... I don't understand this design in hotel totally false kitchgreen...Oufff... Staff very nice...

Was this review helpful? Yes 2
Maidenhead, United Kingdom
1 review
4 of 5 stars Reviewed April 16, 2014

I stayed with my wife at Cocoon Hotel for a week in march and had a wonderful time specially with the staff they are very friendly and know very well what to do in San Jose city, nightlife, museums, arts even for the surrounding areas they guided us from reception by giving us addresses and ways for making tourism at... More 

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Perth, Australia
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 9, 2014

We were dubious about staying here after reading some negative reviews, but were pleasantly surprised! The man behind the front desk was SO helpful and friendly. When our first room's safe didn't have a key, he immediately gave us another room. Rooms are big and beds very comfy. Yes there is noise but you're in the middle of the city,... More 

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4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2014

Great simple place, with very very helpful staff. Good , again very simple, breakfast. Location is not the best , but is only few minutes from centre. And also not so long drive to the airport. Had little issue with hot water. I would def stay again. Thank you

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Sacramento, California
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 7, 2014

Had a good visit at this hotel. The breakfast was really good and included fresh fruit juice, coffee, and either eggs, rice with beans, and bread or a fruit platter, yogurt and granola. Beds were pretty firm but we didnt wake up with any stiffness. Hotel staff was nice and helpful. The room was a little small. For the price,... More 

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Senior Contributor
45 reviews 45 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 31, 2014 via mobile

We stayed here only one night. We chose it based on the location: Arriving on SJO airport and leaving the next day for Tortuguero from Caribenos bus terminal (only 200m walk). We had a silent and clean room. The WiFi was good and really fast. The breakfast was okay. Friendly and helpful staff...

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Sunnyvale, California
Top Contributor
95 reviews 95 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 23, 2014

The 2 staff members who spoke English were very helpful to us. The breakfast was fine. Our biggest disappointment was the room which was very small for 3 of us The water in the shower never got hot plus the shower didn't drain properly. Also, the room was very noisy - we heard people partying late in the night due... More 

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