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Cocoon Hotel

Calle Central, Avenida 9, San Jose 1000, Costa Rica
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Cocoon Hotel
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145 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Cocoon Hotel
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Tel Aviv, Israel
2 reviews
5 of 5 stars Reviewed March 18, 2013

Excellent hotel, very clean. We spent one night at the end of the trip and it was a great experience. Hot water, a good breakfast. Very good location. The best point was its manager, Ximena Saenz. She was amazing - professional, smiling and pleasant. She helped us a lot with good information about the area.

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Ximena G, Manager at Cocoon Hotel, responded to this review

Dear Tel Aviv I am really glad you enjoyed our stay with us. For me was a pleasure to help you with your vacation and giving some tips so you could enjoy our country. Please let me know the next time you come to Costa Rica, it would more than happy to having you here. Best Regards More

Draper, Utah
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 10, 2013

I guess it should have been a warning when there was a prostitute on the corner. We travel all over the world and felt more threatened here than any place we stayed... We have another night booked in a few days on our way out of Costa Rica and are walking away from our reservation despite losing our payment. Dirty,... More

Was this review helpful? Yes 3
Ximena G, General Manager at Cocoon Hotel, responded to this review

Dear DaveDespain We are really sorry that you didnt had a good stay in Cocoon. The hotel is going to check your review and work in all the things you put. Please let me know the next time you come to Costa Rica so I can contact you and apologize for all the incidents. regards, More

Los Angeles, California
13 reviews 13 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 8, 2013

As other reviewers have said, it's a little bit out of the way, but a good value hotel: room is nicely furnished, albeit the overhead lighting is a bit dark, lobby is very handsome, helpful staff and excellent breakfast. Personally, we didn't feel unsafe in this neighborhood.

Was this review helpful? Yes 1
Ximena G, Manager at Cocoon Hotel, responded to this review

Dear Nu2thailand. Thank you very much for your review. We are glad you had a good time in Cocoon. We are working really hard on security so people can feel more save and for your comments we can see that all the things the town and ourselves are doing is working. We appreciate your comment about the light. We are... More

London, United Kingdom
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 1, 2013

This is a good clean hotel in a bit of an unsafe area but all of San Jose is unsafe after dark!! Taxis from the main shopping/bar/eating areas are only a couple of dollars. The staff were very helpful and pleasant. Breakfast was pretty good fresh fruits,yougurt,honey etc as well as eggs and gallo pintos. Fresh juice,coffee,teas were also available.... More

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Ximena G, General Manager at Cocoon Hotel, responded to this review

Dear 10_17_08 Thank you very much for your comment. I am really happy you enjoyed your stay with us. All of your good comments will be passed to my staff, so they would know all the amazing things you said. Hope to see you soon on your way back again to Costa Rica. regards, More

Senior Contributor
42 reviews 42 reviews
12 hotel reviews
164 helpful votes 164 helpful votes
4 of 5 stars Reviewed February 25, 2013

Stayed here on way in and way out of Costa Rica, its centrally located so that you can walk in to the Centre in 5 minutes (although many advise against it given the neighbourhoods close by), it is also close to many of the main bus terminals for those 'bussing' it around Costa Rica (which I can highly recommend). The... More

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Bremen, Germany
Top Contributor
88 reviews 88 reviews
74 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed February 17, 2013

I stayed at Cocoon Hotel for one night after arriving in Costa rica and before heading on to tour the country. I booked it based on the price and ratings. It was excellent value for money. I got a nice room on the top floor with a big double bed, not much of a view though, just facing a tiny... More

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Cincinnati, Ohio
Top Contributor
70 reviews 70 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 8, 2013

Hotel was nice and clean for a basic night stay before heading out in Costa Rica. It was in downtown. It really stands out because the rest of the area does not look anything like this. Old metal "shanty buildings" everywhere. Not a chance I would walk anywhere at night! The only parking was behind building where I wasn't sure... More

Was this review helpful? Yes 1
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed January 24, 2013 via mobile

Located on the north west of the main center of san jose, you can walk to all the restaurants, bars and museums from here. The hotel itself has the right idea with the green, plants trying to offer a tropical feel to escape the busy, sometimes seedy walk around central ave. The Hotel lobby is cool in design and boutique... More

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Fayetteville, Arkansas, United States
2 reviews
4 of 5 stars Reviewed January 12, 2013

This was a great stop over hotel and a bargain. The free breakfast was delicious. The neighborhood is colorful and full of Tico culture. Great hotel, would stay there again. I had to book through expedia to get the best deal. It was 30 dollars for taxi from airport. Check out Central ave. through the plaza for great people watching... More

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Muscat Governorate, Oman
Top Contributor
57 reviews 57 reviews
50 hotel reviews
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed January 7, 2013

When travelling, one of the things I grown to dislike when arriving in a new country for the first time is the usual crowd of touts and unauthorized taxi providers loitering outside the customs doors. With this in mind, when I booked the Hotel Cocoon I enquired about airport pick-up and was told it was available at a cost $35,... More

Was this review helpful? Yes 1
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Additional Information about Cocoon Hotel

Address: Calle Central, Avenida 9, San Jose 1000, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Number of rooms: 44
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Also Known As:
Cocoon Hotel Costa Rica/San Jose

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