We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Boutique Hotel Calle 20

20th Street, 3.5 blocks north from the National Children's Hospital on Paseo Colon, San Jose 10103, Costa Rica
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Boutique Hotel Calle 20
Professional photos View all
Browse nearby
Boutique Hotel Calle 20
Write a Review

17 reviews from our community

Traveler rating
    10
    2
    0
    5
    0
See reviews for
4
6
4
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (17)
  • Mar-May only
    (4)
  • Jun-Aug only
    (3)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (4)
All months
Chicago, IL
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 23, 2014 via mobile

This hotel has no one there who speaks English. The room was clean, breakfast was Fruit Loops, granola,, coldish coffee, white bread and jam. Wi-Fi is only in the lobby and maid service was kinda hit or miss. It is on a busy street with nowhere to sit outside. I would not recommend to people who cannot speak Spanish. Even... More 

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 6, 2014

Upon arrival, I was able to check-in with my limited Spanish as the staff in reception did not speak English. My room was located on the ground floor and was very dark with a strong smell of detergent filling out the room. Breakfast was probably the worse, with only some stale bread and children's cereal at the buffet and limited... More 

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 12, 2013

Having arrived in San Jose with no where to stay, I was driven by to Boutique Calle 20 by a taxi driver. I was immediately put at ease by the manager Diego, who spoke perfect English. The service was exactly what you'd expect from staff and very much felt as if your needs were their number one priority. The rooms'... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 23, 2013

If your in San Jose and need a hotel I would stay here. If your using transnica, ticabus, or tracopa, stay here. I would stay here over and over again just for the attention to detail and friendly staff. I was really happy with the hotel and enjoyed the friendly staff, and clean rooms.

Was this review helpful? Yes 1
BHC20, General Manager at Boutique Hotel Calle 20, responded to this review

Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked the perfect location of our hotel and that you noticed our friendly and helpful staff. Certainly we have passed this on to our employees. We are also happy that you appreciate the cleanliness of our rooms. We are looking... More 

Houston, Texas
1 review
5 of 5 stars Reviewed April 25, 2013

I've stayed two nights in this beautiful hotel!! Looks just like brand-new, great service, rooms are comfortable, great location in the downtown and still very quiet. I will definitely recommend it to a friend

Was this review helpful? Yes
BHC20, General Manager at Boutique Hotel Calle 20, responded to this review

Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked the perfect location of our hotel and that you noticed our friendly and helpful staff. Certainly we have passed this on to our employees. We are also happy that you appreciate the comfort of the rooms and the design... More 

New York City, New York
2 reviews
2 of 5 stars Reviewed April 19, 2013

There are really only 2 good things I can say about my stay at Hotel Calle 20: It is close to the bus terminal, and the staff tried. That being said, me and my father after having a reservation were left at the door in the middle of not the greatest neighborhood in San Jose, because the reception person didn't... More 

Was this review helpful? Yes
BHC20, Manager at Boutique Hotel Calle 20, responded to this review

Dear guest, we deeply apologize for the mishaps during your stay and appreciate taking the time to write your comment so we can try to correct it. We had a lot of unexpected trouble with the country's public transportation on that Easter Holiday weekend, unfortunately the full proper qualified reception staff wasn't available. It was unexpected, but we will work... More 

Gothenburg, Sweden
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 3, 2013

When you are leaving on the Transnica bus, this hotel has an excellent location. If not, choose something else! Even though I complain about the place, I could stay there again, but probaby not! However, the staff is very nice and tries its best! Most of the rooms are very small and stuffy with nowhere to put your baggage. Not... More 

Was this review helpful? Yes 1
BHC20, Manager at Boutique Hotel Calle 20, responded to this review

Dear guest, we deeply apologize for the mishaps during your stay and appreciate taking the time to write your comment so we can try to correct it. I would like to take the chance and let you know that not all rooms are the same in size and shape, probably the rooms available during your stay were the smaller ones.... More 

Sijsele, Belgium
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 24, 2013 via mobile

We have stayed in the hotel for 2 days, and where very pleased with the friendly manager , who helpt us to find a car to rent and gave us also good tips for restaurants. It is also very good situated just outsite city center. Rooms clean and big enough.

Was this review helpful? Yes
BHC20, Manager at Boutique Hotel Calle 20, responded to this review

Thank you for spending your time to give us a kind feedback on your recent stay. It’s pleasing that you remarked the perfect location of our hotel and that you noticed our friendly and helpful staff. Certainly we have passed this on to our employees. We are also happy that you appreciate the cleanliness and dimensions of our rooms. We... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 19, 2012 via mobile

Our flight came in late, we needed a hotel close to the bus stations to the beach, so we checked out several places first that the cab driver recommended us, but we didn't like until we stumbled upon here. Everyone was very kind during the couple of nights. I loved all the pictures in the halls. We had to check... More 

Was this review helpful? Yes 3
BHC20, Manager at Boutique Hotel Calle 20, responded to this review

Thank you for spending your time to give us a kind feedback on your recent stay. We are really proud of our flora and fauna, those pictures remind us everyday of how rich and beautiful our country is, we're glad you enjoyed them as well! It’s pleasing that you remarked the great location of our hotel and that you noticed... More 

Questions? Get answers from hotel staff and past guests. Ask a question

45 photo of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Hotel & grounds (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Hotel & grounds (29)
Viewed
Family/play areas (2)
Viewed
Dining (7)
Viewed
Business center/function rooms (1)
Viewed
View from room (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question