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Kaps Place

Certificate of Excellence
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Street 19, Between Avenues 11 & 13, #1142 | De Emergencias del Calderón Guardia 250 metros norte, Barrio Aranjuez, San Jose 1000, Costa Rica
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Kaps Place
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Kaps Place
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243 reviews from our community

Traveler rating
    140
    67
    17
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    7
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31
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Kaps Place
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sc
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 31, 2013

This is the second time my husband and I stayed at Kaps Place. Kaps serves ok breakfasts, always the same fare, but fairly good. The staff is helpful but the place is very noisy at night, more suited for young college students travelers than adults. Folks playing pool, drinking beer, smoking, and carousing until late isn't our idea of comfortable... More 

Was this review helpful? Yes
Karolina B, General Manager at Kaps Place, responded to this review

Dear Guest, Thank you for taken the time to write us your review. Great part of our check-in process is to give our guest a brief explanation of our services we provide and policies that we adhere by making sure that our guest are comfortable during their stay. We have quiet hours in whole of the hotel from 10:00 pm... More 

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed December 27, 2013

After our wonderful journey throughout Costa Rica, my partner and I received an email from KAP's Place to welcome us back home safely to the United States. At the bottom of this email was a line that touched my heart, "We always will be your Home away from Home!!!" This is exactly how I would describe KAP's Place. Karolina, the... More 

Was this review helpful? Yes
Karolina B, General Manager at Kaps Place, responded to this review

Dear Guest, Thank you for taken the time to write us your commentary. We are very pleased to read that you have enjoyed your stay with us. Kaps Place offers an home away from yours with a safe, secure and family oriented ambiance with personalized customer service, which is our main goal. We are located in a very safe, quiet... More 

Istanbul, Turkey
1 review
5 of 5 stars Reviewed December 2, 2013

I have stayed for one month at Kap's Place paying the monthly rate and was happy with my decision. If you are looking for somewhere to get relax this place is completely right for you. Quiet,clean and nice ambiance.I felt like in my home. The place was decorated nicely and calm-atmosphere. Karolina, is the owner and the staff was very... More 

Was this review helpful? Yes
Karolina B, General Manager at Kaps Place, responded to this review

Dear Murat Thank you for taken the time to write us your review. We are very pleased to read that you have enjoyed your long stay with us and that our service was to your satisfaction. Kaps Place is a guesthouse offering personalized customer service with a family, safe and secure ambiance. We do hope that we may be your... More 

Panama City, Panama
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 1, 2013

We were not really impressed by the hotel. The receptionist got very unfriendly when we wanted to make tea after 10 pm and the way she said it was very rude. The breakfast buffet was not very varied. Rooms also very basic and simple. But the location is nice and the outside area of the hotel too.

Was this review helpful? Yes
Karolina B, General Manager at Kaps Place, responded to this review

Dear Guest, Thank you for taken the time to write us your review. Great part of our check-in process is to give our guest a brief explanation of our services we provide and policies that we adhere by making sure that our guest are comfortable during their stay. We have quiet hours in whole of the hotel from 10:00 pm... More 

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 27, 2013

Not impressed. With so many options in San Jose, stay somewhere else. Pet peeves... Internet curfew @ 10 for public computers, who does that. Horrible beds Not the best neighborhood Looks like my 16 year old sister painted the hostel Bedding is from 1970s Positives Very quite.

Was this review helpful? Yes
Karolina B, General Manager at Kaps Place, responded to this review

Dear Customer, Thank you for taken the time to write us your review. It is very sad to read and also that you are the only customer that is not satisfied with our services, high speed internet and Wifi connections. Also, our rates are very right if you compares with the other guesthouse we offer a lot of facilities that... More 

Rancho Cordova, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 15, 2013

My girlfriend and I stayed our first night in Costa Rica there. Staff was extremely friendly and helpful. Place was very clean, decorated nicely and a nice place to relax. Free breakfast was also very good. Only thing we did not like was being in San Jose. Couldn't wait to get out of the city and head to the Caribbean... More 

Was this review helpful? Yes
Karolina B, General Manager at Kaps Place, responded to this review

Dear Customer, Thank you for taken the time to write us your commentary. We are very pleased to read that you have enjoyed your stay with us. Kaps Place offers an home away from yours with a safe, secure and family oriented ambiance with personalized customer service, which is our main goal. We are located in a very safe, quiet... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed October 21, 2013

It was definitely the place to stay in San Jose: clean, relaxing, friendly atmosphere and very (VERY) helpful staff. I didn’t have much time to plan my weekend in Costa Rica (following very busy 10 days- business trip, which ended in Costa Rica). Karolina (owner) was very helpful with booking the two 1-day tours I went on over that weekend.... More 

Was this review helpful? Yes
Karolina B, General Manager at Kaps Place, responded to this review

Dear Nuria, Thank you for taken the time to write us your commentary. We are very pleased to read that you have enjoyed your stay with us. Kaps Place offers an home away from yours with a safe, secure and family oriented ambiance with personalized customer service, which is our main goal. We offer an wide variety of tours to... More 

Kansas City, Missouri
1 review
5 of 5 stars Reviewed October 6, 2013

I stayed at Kaps Place for the month of August, paying the monthly rate, and was very happy with my decision. The ambiance is lovely…bright colors, mosaics, a fountain, zen garden, tranquil music, etc. There is occasionally incense in the lobby. Kap’s Place has a very relaxed, calm atmosphere. If you’re looking for somewhere quiet to relax from your Costa... More 

Was this review helpful? Yes
Karolina B, General Manager at Kaps Place, responded to this review

Dear Kimberley, Thank you for taken the time to write us your commentary. We are extremely pleased to read that you had a great long-term stay with us. Our safe, secure and family ambiance so well described what the Kaps Place logo stands for ¨Your home in San José¨. Our personalized customer service always as our main priority. Kaps Place... More 

1 review
1 of 5 stars Reviewed October 2, 2013

It looks like a nice place but some people that work there are so rude, I think if you work with people you should make sure your staff has good people skills, Costa Rica is well known for there pura vida people, apparently this place has a lack of Pura vida... If your are looking for a place where you... More 

Was this review helpful? Yes
Karolina B, General Manager at Kaps Place, responded to this review

Dear guest, Thank you for your review. Kaps Place stands for a safe, secure and family guesthouse. Our main goal is our guest satisfaction and that's why we offer a quality personalized guest service to all our guests. I am disappointed to hear about your perception about our staff, but we have policies and rules to follow to protect us... More 

San Jose, Costa Rica
1 review
5 of 5 stars Reviewed October 1, 2013

Kaps Place is a peaceful, warm, and welcoming hostel. I stayed one night on my way from San Francisco to Corcovado Natl Park, and it was exactly the restorative pit stop that I needed. I explored loud and bustling San Jose during the day (20 min walk to downtown), to return to a quiet, clean, yet vibrantly decorated room. The... More 

Was this review helpful? Yes
Karolina B, General Manager at Kaps Place, responded to this review

Dear Matthew, Thank you for taken the time to write us your commentary. We are very pleased to read that you have enjoyed your stay with us. Kaps Place offers an home away from yours with a safe, secure and family oriented ambiance with personalized customer service, which is our main goal. We hope that we may serve you again... More 

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