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Kaps Place

2.0 of 5 Street 19, Between Avenues 11 & 13, #1142 | De Emergencias del Calderón Guardia 250 metros norte, Barrio Aranjuez, San Jose 1000, Costa Rica
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Certificate of Excellence 2014
Kaps Place
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232 reviews from our community

Traveler rating
    136
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    17
    12
    7
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30
65
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barcelona, Spain
Contributor
18 reviews 18 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 19, 2014

I stayed here for a few nights in July. The hotel placed me in a room called "Chalet 2." It's a (very) tiny room under the stairs. I didn't have room to open my suitcase - I had to place it on the bed to open it. No windows, though an attached bathroom does have a window at head level.... More 

Was this review helpful? Yes
Karolinabv, Director General at Kaps Place, responded to this review

Dear Guest: We much appreciate your kind words about our Hotel and services. I am sorry that you had a bad experience with your room, but we always show the rooms first before our guests make the decision to stay or not, and we also explain everything in the check in. The room Chalet # 2 is the last room... More 

Phoenix, Arizona
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 12, 2014

Kap's Place was truly a delight. It's easy to see why it has earned a Trip Advisor Certificate of Excellence. The staff was friendly, knowledgeable, and helpful. My room and bathroom was very clean. (There was a towel folded into the shape of a heart on my bed.) Even though my room was located under a stairway near an exit... More 

Was this review helpful? Yes
Karolinabv, Director General at Kaps Place, responded to this review

Dear Guest: We much appreciate your kind words about our Hotel and services. Thank you so much for considering Kaps Place as a "Seal of Excellence”. We hope you will be able to repeat your visit to Costa Rica and Kaps Place Hotel B&B in the near future. Te esperamos! Muchas gracias! Pura Vida! More 

San Jose, Costa Rica
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 29, 2014

I cannot say enough good things about Kaps Place. All of the people who worked there while I was staying there would go out of their way to be helpful and to provide top service. The place is colorful, clean and comfortable. I enjoy staying in traditional neighborhoods when I travel and this is located in such a community. All... More 

Was this review helpful? Yes 1
Karolinabv, General Manager at Kaps Place, responded to this review

Dear Steve, Thank you very much for your review. We are very proud of meeting your needs in an efficient and warmth way. We will continue working hard. We hope you come back to Costa Rica and Kaps Place in the very near future. Wish you always the best!!! Pura Vida!!! Karolina More 

Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 25, 2014

My adult son and I spent a week at Kap's Place. If you are looking for a ultra modern fancy 5 star motel, this is not for you. If you want a taste of life in Costa Rica, wonderful service, and as friendly a staff as possible, Kap's Place is for you. The rooms and bathrooms were immaculate, all staff... More 

Was this review helpful? Yes 2
Karolinabv, General Manager at Kaps Place, responded to this review

Dear John, Thank you so much for taken time to make a review of us. We were very happy to meet you and your son. For us is very important to know that you have had a pleasant stay with us. Kaps Place is a safe, quiet & family guesthouse with 30 cute rooms and a peaceful atmosphere. I look... More 

Senior Contributor
39 reviews 39 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 14, 2014

We stayed at Kaps on our last night in Costa Rica. Our intended hotel was booked, we arrived very late, and Kaps had a vacancy at a great rate. I cannot say enough regarding the hospitality. Our flight was early... so the owner packed us a nice little meal to go. Unfortunately... we were unable to eat breakfast there. The... More 

Was this review helpful? Yes 1
Karolinabv, Director General at Kaps Place, responded to this review

Dear Customer: For us it is a pleasure to know that you felt welcomed and well attended by our staff. We love your words “Dont let the exterior fool you... inside is a treasure” thank you very much for taking the time to make the review. We hope to have you as our guest in the very near future and... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 4, 2014

Kap's Place is a lovely, clean, friendly hostel which is great value for money. We stayed several times during our month in Costa Rica and would highly recommend it. Our 2 year old son became ill during our first stay and staff at Kap's Place went out of their way to help us find the best medical care for him... More 

Was this review helpful? Yes
Karolinabv, Director General at Kaps Place, responded to this review

Dear customer: It is so pleasant to know that we meet your lodging expectations. Thank for enjoying our efforts for providing the best welcoming feeling through our customer service, common areas and our special breakfast buffet. We look forward to have you and your family as our guests in the near future. Muchas gracias por escogernos durante su estadía en... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2014

What a great experience it was to stay at Kap's place! It was very cosy and inviting. There are many meetup places between the rooms and we met many new friends. The place is a short walk from city center. The staff was very nice and helpful. The breakfast was great. There is also a well equipped kitchen. We highly... More 

Was this review helpful? Yes
Karolina B, Director General at Kaps Place, responded to this review

Dear guest: For all of us is very satisfactory knowing that all the services provided by Hotel Kaps Place were much appreciated by you. Thank you for “highly” recommending us. We will work with enthusiasm for merit your kind words. Pura Vida! Muchas gracias! More 

Gainesville, Virginia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2014

I stayed at Kaps Place on two separate occasions in November of 2013. It is a quaint, clean hospitable hostel that meets almost all of a travelers needs on a budget - especially those looking for a quiet, tranquil setting. There is a kitchen available to make your own food and this helps budget minded travelers save money. The staff... More 

Was this review helpful? Yes
Karolina B, Director General at Kaps Place, responded to this review

Dear Customer: We appreciate your kind words about our services. The feedback from our customers is essential to know if the efforts we make every day to improve are in the right path. I don't know if your experience is really about us, because we offer reception 24/7, an ext # 24/7, and the bell is part of the security... More 

New York City, New York
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 26, 2014

Although we did not like the fluorescent lighting, the room was cheerful and clean. They served a great breakfast in a beautiful garden. Staff was very warm and helpful. We especially enjoyed playing ping-pong after breakfast at their ping-pong table.

Was this review helpful? Yes
Karolina B, General Manager at Kaps Place, responded to this review

Dear Guest: Thank you very much for your commentary, we're very pleased that you enjoyed your stay at Kaps Place. We're always trying to be better for our clients and when we read a positive review, we feel that we're heading the correct way. The lighting has been changed into LED ones to save energy. Once again, thank you very... More 

Ubud, Indonesia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 25, 2014

Looking for an eco hotel in San Jose, I touched down and headed for Hotel Aranjuez - but it was full and the security guard sent me across the road to Kaps Place. I'm soooo glad he did :~) I've stopped through San Jose a few times during my month long journey in Costa Rica, and have always loved the... More 

Was this review helpful? Yes 1
Karolina B, General Manager at Kaps Place, responded to this review

Dear Customer: It is a pleasure to know that you have had a memorable stay at Kaps Place as is our commitment. We all are working strongly for improving our services in order to provide our guests the most welcoming stay. We hope to have you as our guest in the very near future. Thank you very much for your... More 

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Additional Information about Kaps Place

Address: Street 19, Between Avenues 11 & 13, #1142 | De Emergencias del Calderón Guardia 250 metros norte, Barrio Aranjuez, San Jose 1000, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Hotel Class:2 star — Kaps Place 2*
Number of rooms: 32
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Also Known As:
Kap`s Place Hotel San Jose
Kaps Place San Jose
Kaps Place Hotel San Jose
Kaps Place Costa Rica/San Jose

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