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Hotel Casa Roland San Jose

at the end of Rormoser Boulevard | 150 mts south, Pavas, San Jose 1200, Costa Rica (Formerly BEST WESTERN Hotel Casa Roland)
Hotel amenities
1 room 1 adult
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Hotel Casa Roland San Jose
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63 Reviews from our TripAdvisor Community

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Atlanta, Georgia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I travel to San Jose frequently and have stayed at many different hotels. But without exception my favorite is Casa Roland. Conveniently located and well priced, the hotel is a little gem. So much so, that I am surprised more people do not know of it. The artwork is amazing, the rooms are great and the staff is fantastic (special... More 

Helpful?
Thank Benchwarmers
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear Guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon. Please follow us on our... More 

Brevard, North Carolina
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Located in the Rohrmoser area of San Jose, this quiet quaint gem is just 1.6 miles from SJO. It is beautifully decorated and my room has fridge, blow dryer, safe, TV, beautiful bed, upgraded guest service items a new AC plus free in-room wifi. Other goodies include a free breakfast of fruit/eggs/bread/coffee/fresh juice. You can add other items for a... More 

Helpful?
Thank lorileigh63
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear Guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon. Please follow us on our... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

We needed to spend the night in the city for our early morning flight and this hotel had excellent reviews and is relatively close to SJO. We were very pleasantly surprised when we walked in the hotel, it is beautifully decorated with very unique artwork and cute sitting areas throughout the hotel all the furniture is wood so when we... More 

Helpful?
Thank arlene r
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear Guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon. Please follow us on our... More 

Puerto Viejo de Sarapiqui, Costa Rica
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed December 29, 2015

Rorhmoser is one of the few areas in San José that the usual chaos of traffic, noise and crowds have managed to avoid. Conveniently located near the US Embassy and some major city arteries, it is a somewhat hidden treasure of fabulous art pieces, cozy nooks and crannies, sculptures and paintings, and comfortable rooms. The staff is very attentive and... More 

Helpful?
Thank CarlosLdelaRosa
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear Guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon. Please follow us on our... More 

Manzanillo, Mexico
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 29, 2015 via mobile

Loved the atmosphere, the staff are very friendly, we enjoyed our conversation with Cindy. The rooms are spacious and well distributed. Breakfast service very attentive. Jenny the manager is very nice, she will give you good pointers about what to do and how to get anywhere.

Helpful?
1 Thank Jorge G
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More 

A TripAdvisor Member
5 of 5 stars Reviewed August 23, 2015 via mobile

One of the best looking hotel rooms that I've stayed in. We stayed in the suite and it was very nice and comfortable! The beds were great, bathroom, and sofa area was great as well. Very spacious and nice staff! I would highly recommend staying here, as it's well priced and the inside is very updated. They did a great... More 

Helpful?
Thank A TripAdvisor Member
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our costumer expectations. We hope to see you again soon. Please follow us on our... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 11, 2015 via mobile

I was recommended this small hotel by a friend. It is set up as a large Spanish house in the quiet neighborhood Pavas. With French Doors looking out to the street, elaborate railings and paintings, I want to explore every sitting area. The rooms have dark furniture with carvings, very nice and homey. The design of the hotel is made... More 

Helpful?
Thank sandra_valderrama
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear sandra_valderrama, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More 

Louisville, Kentucky
Level Contributor
92 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed July 24, 2015 via mobile

The staff were the friendliest of all the hotels we stayed at. The helped us with all our needs from sonic to taxi service. The hotel is interesting, especially the decor. Lots of art and sculptures and plants. It is outside the main part of the city of San Jose and there are nut many shopping areas our restaurants near... More 

Helpful?
Thank TAJNWP
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our costumer expectations. We hope to see you again soon. Please follow us on our... More 

asheville
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

really nice, clean, friendly staff, beautiful artwork and sculptures. good neighborhood, rooms spacious, nice front porch area, small restaurant, tipico, rates good,safe area to walk close to embassy de usa. not far from downtown san joas

Helpful?
Thank minirock
BusinessManager1, Director Comercial at Hotel Casa Roland San Jose, responded to this review

Dear Minirock, It was a true pleasure to read your review of your recent experience at the hotel, thank you for taking the time to share your feedback. We were delighted to learn that your experience at the hotel was a pleasant one and we hope you to stay again at the hotel whenever you get the chance. We are... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 22, 2015

We spent one night is San Jose in this hotel and were not happy at all. Our room was not clean and by checkin we found that the bathroom was already used. So we had a very bad impression from the beginning. What surprise us that the Front Desk took that easy and normal and they did not care at... More 

Helpful?
1 Thank camera179
BusinessManager1, General Manager at Hotel Casa Roland San Jose, responded to this review

Dear camera179, We thank you for bringing the room situation to our attention. We apologized for the inconvenience you experienced while staying at our hotel. Please rest assure that our aim is to provide the best boutique vacation experience in our chain of hotels and we try to excel in ensuring all of our rooms are up to standard and... More 

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