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Hotel Casa Roland San Jose

at the end of Rormoser Boulevard | 150 mts south, Pavas, San Jose 1200, Costa Rica (Formerly BEST WESTERN Hotel Casa Roland)
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1 room 1 guest
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Hotel Casa Roland San Jose
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56 Reviews from our TripAdvisor Community

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Traveler rating
    32
    13
    8
    3
    0
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8
27
6
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (56)
  • Mar-May only
    (14)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (15)
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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

One of the best looking hotel rooms that I've stayed in. We stayed in the suite and it was very nice and comfortable! The beds were great, bathroom, and sofa area was great as well. Very spacious and nice staff! I would highly recommend staying here, as it's well priced and the inside is very updated. They did a great... More 

Was this review helpful? Yes
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our costumer expectations. We hope to see you again soon. Please follow us on our... More 

Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I was recommended this small hotel by a friend. It is set up as a large Spanish house in the quiet neighborhood Pavas. With French Doors looking out to the street, elaborate railings and paintings, I want to explore every sitting area. The rooms have dark furniture with carvings, very nice and homey. The design of the hotel is made... More 

Was this review helpful? Yes
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear sandra_valderrama, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More 

Louisville, Kentucky
Level Contributor
85 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed July 24, 2015 via mobile

The staff were the friendliest of all the hotels we stayed at. The helped us with all our needs from sonic to taxi service. The hotel is interesting, especially the decor. Lots of art and sculptures and plants. It is outside the main part of the city of San Jose and there are nut many shopping areas our restaurants near... More 

Was this review helpful? Yes
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our costumer expectations. We hope to see you again soon. Please follow us on our... More 

asheville
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

really nice, clean, friendly staff, beautiful artwork and sculptures. good neighborhood, rooms spacious, nice front porch area, small restaurant, tipico, rates good,safe area to walk close to embassy de usa. not far from downtown san joas

Was this review helpful? Yes
BusinessManager1, Director Comercial at Hotel Casa Roland San Jose, responded to this review

Dear Minirock, It was a true pleasure to read your review of your recent experience at the hotel, thank you for taking the time to share your feedback. We were delighted to learn that your experience at the hotel was a pleasant one and we hope you to stay again at the hotel whenever you get the chance. We are... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 23, 2015

We spent one night is San Jose in this hotel and were not happy at all. Our room was not clean and by checkin we found that the bathroom was already used. So we had a very bad impression from the beginning. What surprise us that the Front Desk took that easy and normal and they did not care at... More 

Was this review helpful? Yes 1
BusinessManager1, General Manager at Hotel Casa Roland San Jose, responded to this review

Dear camera179, We thank you for bringing the room situation to our attention. We apologized for the inconvenience you experienced while staying at our hotel. Please rest assure that our aim is to provide the best boutique vacation experience in our chain of hotels and we try to excel in ensuring all of our rooms are up to standard and... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 21, 2015

We stumbled across this hotel and were so glad we did! What an amazing experience. This is not you typical chain hotel, the staff here truly does everything to endure you are comfortable and safe. The rates were great and the restaurant next door stayed open late so we could eat. We would recommend this hotel to everyone!! It's only... More 

Was this review helpful? Yes 1
BusinessManager1, General Manager at Hotel Casa Roland San Jose, responded to this review

Dear Rachelklloyd, It was a true pleasure to read your review of your recent experience at the hotel, thank you for taking the time to share your feedback. We were delighted to learn that your experience at the hotel was a pleasant one and we hope you to stay again at the hotel whenever you get the chance. We are... More 

San Jose, Costa Rica
Level Contributor
84 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed March 18, 2015

I stopped by recently for a glass of wine since I live. The neighborhood and was extremely impressed. First of all the staff is very nice and proud of their hotel, which is a plus. I got a tour of the hotel and several rooms in different categories. The rooms are stunning, like out of a magazine . The use... More 

Was this review helpful? Yes
BusinessManager1, General Manager at Hotel Casa Roland San Jose, responded to this review

Dear jackietrehorn, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your visit at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon. Please follow us on our... More 

Leominster, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 21, 2015

This place was amazing! It's (literally) a maze of wall to wall fantastic art and artifacts! The beds were some of the nicest, most comfortable beds I have slept on. The rooms themselves are very spacious and clean. Staff super friendly and helpful! Extra large Towels that actually wrap around you and not dinky little cheap bath towels. Breakfast, which... More 

Was this review helpful? Yes 1
BusinessManager1, General Manager at Hotel Casa Roland San Jose, responded to this review

Dear Iamsarahb, It was a true pleasure to read your review of your recent experience at the hotel, thank you for taking the time to share your feedback. We were delighted to learn that your experience at the hotel was a pleasant one and we hope you to stay again at the hotel whenever you get the chance. We are... More 

A TripAdvisor Member
5 of 5 stars Reviewed November 25, 2014

My boyfriend and I stayed at this hotel in November 2014. It is, as stated in other reviews, not in the centre of town however is a lovely place. The front terrace is full of plants with rocking chairs, and the hotel full of artwork, definitely a boutique hotel. The staff were very friendly, and the rooms clean and comfortable.... More 

Was this review helpful? Yes 1
BusinessManager1, General Manager at Hotel Casa Roland San Jose, responded to this review

Dear Guest, We are happy about your wonderful comment that you shared on tripadvisor. Your comment is really important to us and we do highly appreciate the time that you dedicated to communicate your positive experience at the Hotel, including our rooms and restaurant area. We hope you will be back soon to enjoy again our preferred guest services and... More 

Dallas, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 13, 2014

When we first pulled up to this hotel, let me say its not in the major tourist area; however, its such a cute hotel. There are tons and tons of paintings and artwork in the hotel. The restaurant next door has really good food. I had the beef medallions with mashed potatoes and it was so good. The hotel staff... More 

Was this review helpful? Yes 1
BusinessManager1, General Manager at Hotel Casa Roland San Jose, responded to this review

Dear BeckMl, Thank you for your nice comment. We are glad to know that enjoy our beef medallions with mashed potatoes at our restaurant and our staff service. We hope to welcome you back soon. Best regards from Costa Rica. More 

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