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Hotel Casa Roland San Jose

at the end of Rormoser Boulevard | 150 mts south, Pavas, San Jose 1200, Costa Rica (Formerly BEST WESTERN Hotel Casa Roland)
Hotel amenities
Hotel Casa Roland San Jose
Best prices for: 1 room 1 guest
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Ranked #25 of 86 Hotels in San Jose
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50 reviews from our community

Traveler rating
    27
    13
    7
    3
    0
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23
6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We spent one night is San Jose in this hotel and were not happy at all. Our room was not clean and by checkin we found that the bathroom was already used. So we had a very bad impression from the beginning. What surprise us that the Front Desk took that easy and normal and they did not care at... More 

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BusinessManager1, General Manager at Hotel Casa Roland San Jose, responded to this review

Dear camera179, We thank you for bringing the room situation to our attention. We apologized for the inconvenience you experienced while staying at our hotel. Please rest assure that our aim is to provide the best boutique vacation experience in our chain of hotels and we try to excel in ensuring all of our rooms are up to standard and... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stumbled across this hotel and were so glad we did! What an amazing experience. This is not you typical chain hotel, the staff here truly does everything to endure you are comfortable and safe. The rates were great and the restaurant next door stayed open late so we could eat. We would recommend this hotel to everyone!! It's only... More 

Was this review helpful? Yes 1
BusinessManager1, General Manager at Hotel Casa Roland San Jose, responded to this review

Dear Rachelklloyd, It was a true pleasure to read your review of your recent experience at the hotel, thank you for taking the time to share your feedback. We were delighted to learn that your experience at the hotel was a pleasant one and we hope you to stay again at the hotel whenever you get the chance. We are... More 

San Jose, Costa Rica
Top Contributor
67 reviews 67 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stopped by recently for a glass of wine since I live. The neighborhood and was extremely impressed. First of all the staff is very nice and proud of their hotel, which is a plus. I got a tour of the hotel and several rooms in different categories. The rooms are stunning, like out of a magazine . The use... More 

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BusinessManager1, General Manager at Hotel Casa Roland San Jose, responded to this review

Dear jackietrehorn, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your visit at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon. Please follow us on our... More 

Leominster, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2015

This place was amazing! It's (literally) a maze of wall to wall fantastic art and artifacts! The beds were some of the nicest, most comfortable beds I have slept on. The rooms themselves are very spacious and clean. Staff super friendly and helpful! Extra large Towels that actually wrap around you and not dinky little cheap bath towels. Breakfast, which... More 

Was this review helpful? Yes 1
BusinessManager1, General Manager at Hotel Casa Roland San Jose, responded to this review

Dear Iamsarahb, It was a true pleasure to read your review of your recent experience at the hotel, thank you for taking the time to share your feedback. We were delighted to learn that your experience at the hotel was a pleasant one and we hope you to stay again at the hotel whenever you get the chance. We are... More 

A TripAdvisor Member
5 of 5 stars Reviewed November 25, 2014

My boyfriend and I stayed at this hotel in November 2014. It is, as stated in other reviews, not in the centre of town however is a lovely place. The front terrace is full of plants with rocking chairs, and the hotel full of artwork, definitely a boutique hotel. The staff were very friendly, and the rooms clean and comfortable.... More 

Was this review helpful? Yes 1
BusinessManager1, General Manager at Hotel Casa Roland San Jose, responded to this review

Dear Guest, We are happy about your wonderful comment that you shared on tripadvisor. Your comment is really important to us and we do highly appreciate the time that you dedicated to communicate your positive experience at the Hotel, including our rooms and restaurant area. We hope you will be back soon to enjoy again our preferred guest services and... More 

Dallas, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 13, 2014

When we first pulled up to this hotel, let me say its not in the major tourist area; however, its such a cute hotel. There are tons and tons of paintings and artwork in the hotel. The restaurant next door has really good food. I had the beef medallions with mashed potatoes and it was so good. The hotel staff... More 

Was this review helpful? Yes 1
BusinessManager1, General Manager at Hotel Casa Roland San Jose, responded to this review

Dear BeckMl, Thank you for your nice comment. We are glad to know that enjoy our beef medallions with mashed potatoes at our restaurant and our staff service. We hope to welcome you back soon. Best regards from Costa Rica. More 

Nosara, Costa Rica
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 9, 2014

This hotel is filled with original art, has a nice warm atmosphere, friendly and courteous staff and exquisite rooms with king beds with fine linens. The breakfast is outstanding, including fresh fruit, waffles, eggs to order and of course the traditional rice and beans. You can't go wrong staying at the Casa Roland in San Jose.

Was this review helpful? Yes
BusinessManager1, General Manager at Hotel Casa Roland San Jose, responded to this review

Dear Beachhousenosara, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our costumer expectations. We hope to see you again soon. Please follow us on our... More 

San Jose, Costa Rica
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 12, 2014

So I live about 1 block from the hotel, but LOVE the restaurant. Great food and an GREAT price and the staff is super attentive. We were at the restaurant late on a Saturday night and the chef came to greet us personally. Even though he must have need exhausted after a full day he recommended a couple of dishes... More 

Was this review helpful? Yes 3
BusinessManager1, General Manager at Hotel Casa Roland San Jose, responded to this review

Dear Ken J, Thank you for your nice comment. We are glad to know that enjoy visiting our restaurant and so our staff service. We hope to welcome you back soon. Best regards. More 

Danville, Kentucky
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 1, 2014

This is a safe downtown hotel near the US Embassy. The hotel is clean and the showers are great. We stayed here twice once on the way into Costa Rica and once on the way out. We had a good experience each time. It is quiet for San Jose and only about 15 min from the airport. There are plenty... More 

Was this review helpful? Yes
BusinessManager1, General Manager at Hotel Casa Roland San Jose, responded to this review

Dear EduTravelCentre, We are happy about your wonderful comment that you shared on tripadvisor. Your comment is really important to us and we do highly appreciate the time that you dedicated to communicate your positive experience at the Hotel, including room area and the showers. We hope you will be back soon to enjoy again our preferred guest services and... More 

Seattle, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 19, 2014

Our three nights at Casa Roland bracketed a great weeklong yoga retreat (by WorldWild Adventure http://worldwildadventure.com) on the Osa Peninsula. The Casa turned out to be a remarkably wonderful part of the whole journey. It is refreshingly unlike any other hotel I’ve stayed in anywhere in the world. The owner, who lives there, created this hotel by purchasing a clutch... More 

Was this review helpful? Yes 2
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