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Casa Conde Hotel & Suites

Costado Sur Del Parque De La Paz | 15 milles away from the Intern. Airport, San Jose 68-2400, Costa Rica
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1 room 1 guest
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Casa Conde Hotel & Suites
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212 Reviews from our TripAdvisor Community

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Traveler rating
    63
    72
    47
    17
    13
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33
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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    (63)
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    (48)
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    (44)
All months
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Rooms are Old and stink. Housekeeping has no clue what they are doing. Front desk is a disaster front desk Manager Rony clueless. General Manager wich is the nephew of the owner has no clue. Food is ok but there service sometimes is good sometimes very bad. I think the restaurant is not really to focused in guest that stay... More 

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Casa Conde H, Gerente at Casa Conde Hotel & Suites, responded to this review

Good morning Colin, we apologize for the uncomfortable situation and problem you had in your stay. We are precisely improving the different processes to provide better service and avoid such drawbacks. We appreciate your comments to improve our service and hope to serve you in the near future. We wish you a nice day, greetings! More 

Savaneta, Aruba
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Don't know about the enviroment, but the hotel gave us such a good feeling of security. Taxis and tourbusses had to go through a controlled gate in order to get inside. We had a 2 bedroom appartment, which was just what we needed. The rooms were small but okay. We had a kitchen with appliances and a small dining-livingroom with... More 

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Casa Conde H, Gerente at Casa Conde Hotel & Suites, responded to this review

Dear Rita , for us it is a pleasure to stay with us was nice, he liked our food, room service and it was a great experience staying at our hotel. It will be a pleasure to receive it again ! More 

Jamestown, Rhode Island
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Our group had things stolen and the rooms were not clean. When you walk across the floor the bottoms of your feet would be black. My wife who is very allergic had an asthma attack and had to be flown back to the States. We stayed there 9 years ago and it was the place to stay. Now, it is... More 

Was this review helpful? Yes 1
Casa Conde H, Gerente at Casa Conde Hotel & Suites, responded to this review

Good afternoon, we apologize for the uncomfortable situation and problem you had in your stay. We are precisely improving the different processes to provide better service and avoid such drawbacks. We appreciate your comments to improve our service and hope to serve you in the near future. We wish you a nice afternoon, greetings! More 

Travelers are raving about these San Jose hotels

1 review
5 of 5 stars Reviewed 3 weeks ago

I just came back from my visit from San Jose with my husband and the hotel was amazing. Location was great and the grounds were simply beautiful. The worker's were beyond helpful. I will definitely be returning here!

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Casa Conde H, Gerente at Casa Conde Hotel & Suites, responded to this review

Hello, Lauren A. , we are very happy to know that you enjoyed your stay, your opinion is very important to us. We will be more than happy to have you back any time. More 

Safety Harbor, Florida
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 13, 2015

We have reserved a block of rooms for a dozen people for 5 nights at Casa Conde for the last 3 years. This will be the last time we stay here. In past years, the price and features of the hotel seemed to be sufficient to overcome the inconvenient location and substandard neighborhood. However, the consistent decline from year to... More 

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Casa Conde H, Gerente at Casa Conde Hotel & Suites, responded to this review
Google Translation

Buenas tardes, nos disculpamos por las situaciones e inconvenientes que tuvo en su estadía. Estamos precisamente mejorando nuestros estándares y... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 25, 2015

well I was surprised they don't have heaters cause I am cold a lot and even in the end of June I was cold almost every night. Also as a smoker it really sucked that you couldn't smoke anywhere on hotel property but I smoked in my car and only got told not to a couple times lol, which I... More 

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Upstate NY
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 26, 2015

Stayed here in a 2 bedroom suite at the beginning and end of out Costa Rica tour. Our rooms were clean, nicely furnished, and more than adequate. The staff is outstanding - well-trained, helpful, and friendly. The grounds are beautifully kept. We particularly enjoyed relaxing in the huge jacuzzi. The restaurant serves delicious food. There are 2 bars - one... More 

Was this review helpful? Yes 1
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 1, 2015

We stayed complete 2 weeks here and we loved it! Staff is very friendly and helpful . They always try there best to make you feel home , welcome and happy!I can would highly recommend this place if you just want to relax and have a good time! ☆☆☆☆☆

Was this review helpful? Yes 1
Trondheim, Norway
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 18, 2015

The hotel in it self were good, large rooms and with a nice kitchen. Great with pools and an outside area! But I would not recommend this hotel to anyone!! We were a large group traveling together, and several of us got clothes from our luggage STOLEN by the staff! This is unacceptable, and the hotel didn´t do anything about... More 

Was this review helpful? Yes 1
Boca Raton, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 17, 2015

I was extremely happy with my one week stay at Casa Conde. And I plan to return often, since I travel to Costa Rica frequently. I did read the negative review from the obviously first time visitors to Costa Rica who commented on the bars on the houses in the neighborhood which made them assume they were in a bad... More 

Was this review helpful? Yes 1
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