I registered a large group for a weekend stay. It took 4 weeks for the hotel to provide me with a final bill reconciliation that was thousands of dollars less than what they initially claimed the group owed. The hotel management refuses to communicate with me, nor will they correct their few remaining bookkeeping errors to reduce the charges. I... more

The very fact that they charge as much as they do for this hotel is insulting. It's a little misleading too, because it gives you the impression that they might utilize that extra cash for hotel maintenance, buying carpet that isn't 20 years old, creating a decent fitness center, etc. My first annoyance was that high speed internet is not... more

We ended up at the Ramada when U.S. Airways bumped us from our morning flight. Its main virtue I think is that they easily let people check into about 20 rooms at 8am, even though check in is usually after noon. In case anyone wonders whether the place has improved in the year since the last review, no. We think... more

This is a place to stay while you are waiting for a plane, not a place to stay more than 1 night. It's got fine pools, it's pretty quiet too. Service is generally slow and disinterested, but usually friendly. Food (breakfast is okay) is not good at all and overpriced so bring your own or take a cab ($2 one... more

When we weake up the day before we reache the hotel, we went to breakfast at 10.20 am in the morning and they already had finished the breakfast time at 10. So, tehy told us taht they can´t did anything for us and we did not have breakfast.People from desk are so angry and they do not like to help... more

This hotel looks splendid on website and pictures. In reality it is nothing special. It is in the middle of a transport/industrial area, one cannot walk around the hotel, too dangerous. The food is fine, but rather expensive. The swimming pools (three) are too small, they should have used the space to make one pool. Outdoor yacuzzi is excellent. The... more

We spent nights at the Herradura on three different occasions during our trip. Not all rooms were equally pleasant, but all were acceptable or better. Certainly the beds were fine and the rooms were clean. Service was generally excellent, and I appreciated the computer availability. Staff spoke limited English, but it was good enough for us all to get along... more

Note to first time travellers to Costa Rica: Expect everything to happen at a slow pace. This is not such a bad thing, especially if you're visiting this country on vacation, but is definitely something to keep in mind. This hotel was recommended to us by our travel agent and after reviewing it on their website, we agreed it looked... more

Très bel hotel, pas très facile à trouver, idéal pour pouvoir prendre un vol très tôt, grace à sa navette... more