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Balmoral Hotel

#20 of 86 Hotels in San Jose
Certificate of Excellence
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Central Avenue between 7th & 9th Street, San Jose 1000, Costa Rica
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Balmoral Hotel
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639 Reviews from our TripAdvisor Community

Traveler rating
    249
    236
    101
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    30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Rooms have been renovated and the facilities are good except for the mattress. Mattress was a bit old and lumpy. Needs a memory fan pad or a new mattress. Customer service was good. Hotel is located close to shopping and restaurants.

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Arlington, Texas
Top Contributor
430 reviews 430 reviews
44 hotel reviews
142 helpful votes 142 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here based on TripAdvisor and proximity to the museums. Well worth the rates found on Internet sites. One of the better features is the valet parking as it's close to impossible to find parking elsewhere. Use Waze and it will bring you directly to the gate for the valet parking. We had a room (403) that looked out over... More 

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Baton Rouge
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

The standard room at this hotel was a bit small. There was no iron in the room as is common at US hotels of similar status. The service at the desk and in the parking area was excellent. The staff speaks sufficient English to make the experience very user-friendly for English speakers. The location is along a very busy pedestrian... More 

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Bloomington
1 review
5 of 5 stars Reviewed 1 week ago

The staff was professional, the location was perfect. The hotel handled our very large group with class and professionalism. They had everything we needed and were very helpful in solving problems and facilitating a positive experience for our trip. If you're bringing a school or church group down from the states I would highly recommend staying here rather than giving... More 

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Hamilton, Bermuda
1 review
5 of 5 stars Reviewed 1 week ago

Clean and very tidy room good value for the money. I have already rebooked for my departure to the airport. You will find the staff very discreet, friendly, professional and accommodating. I have recommended, and have had friends join us.

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Nice hotel, great location, very convenient, close to restaurants, bookstores, groceries store. very clean, good service. very good breakfast, close to different bus stop to connect to tourist point. . I was very pleasant to stay there.

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Virginia, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

It was a very positive experience. We were at the Balmoral for 8 days and never had a problem. Nice, polite workers, excelent customer service,great food,very convinient location.Happy atmosphere,beautifully furnished hotel.But mainly the crew, management,outstanding customer service. After 8 days we moved closer to the airport,and stayed at the Irazu hotel, not a good experience at all and made my... More 

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Middlebury, Vermont
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I loved Hotel Balmoral. The rooms were super clean, beautifully appointed and spacious. I would go back to this hotel. It is very convenient to downtown San Jose and is connected to it's own restaurant, a charming open air ( but covered), daylight filled dining area like a greenhouse, full of exotic rainforest plants.

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Miramar, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I went down to San Jose on a mini vacation... To check out the sites. On the first 3 day trip, I explored the general area of the hotel with a city tour from a great taxi driver.. This is trip No. 6!!

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Vienna, West Virginia
1 review
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our short stay at The Balmoral. Perfect location for a quick visit. Convenient and safe. Thanks for the tico hospitality. Service was friendly and room was clean and comfortable. We will be back.

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