Stayed in the hotel yesterday. The staff was really nice and helpfull the room was quite big and the bed was good. It's really noisy though and we couldn't really get a good sleep. The pool and around the pool is lovely and free internet for hotel guests. Also a hotel parking across the road which is handy with a... more

+: Good location, free internet, excellent food, spacious rooms, clean, friendy staff (especialy Dennis) -: look out for your stuff !!! It might disappear before you know it! more

I loved this hotel! It was close to everything and the staff was very attentive, especially Dennis! It is an older hotel but still nice. The room was small but very clean. There are two computers available for checking email and there was hardly ever a wait. We scheduled all of our tours right there in the hotel (we stayed... more

We booked this portion of our trip through Visa points, which was part of the reason we ran into the problems we did (there was some confusion with vouchers, which eventually got worked out) however, I had to repeatedly ask the woman at the front desk to calm down (after I had arrived after travelling for more than 10 hours...)as... more

I liked this hotel although I don't know why. The bedspreads were old and mismatched, the curtain was torn and the room didn't have enough lighting. But it was clean, quiet, the staff was good, and the food was good and reasonably priced. more

How wonderous it is to enjoy the exquisit natural wonders of Costa Rica! That's a "given". Another "given" is the beauty of the Occidental Grand Papagayo, which is a man-made edifice errected in such a way as to blend into the natural landscape, and -if it's possible- to enhance it. But with out the service, the spirit, the kindness, of... more

After staying in the beautiful Occidental Gran Papagayo in Guanacaste, we booked a room at their other property, the Torremolinos in San Jose. What a dissapointment. The hotel is dated and worn. The shower stall doors were of the cheapest quality, difficult to open and in need of replacement. The closet in the room smelled terribly musty. It's on a... more

My husband and I stayed at the Occidental Torremolinos at the beginning and end of our trip to Costa Rica. We loved the hotel!! The staff was the best. The staff was always willing to help us...Katarina, Lilliana and Dennis went beyond the call of duty to make our stay enjoyable. The rooms were clean. The only thing that we... more

We stayed at the Torremolinos at the beginning and end of our vacation in Costa Rica. We had no major complaints with the hotel. The rooms were average and showing their age but were clean and comfortable. The staff was friendly and helpful. The location of the hotel is its best advantage. It is close the park, the airport and... more