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Radisson Hotel San Jose Costa Rica

#26 of 86 Hotels in San Jose
Certificate of Excellence
Hotel website
Central Street & 3rd-15th Ave | P.O. Box 538, Calle Blancos, San Jose 558-2120, Costa Rica
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Radisson Hotel San Jose Costa Rica
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Radisson Hotel San Jose Costa Rica
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485 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Radisson Hotel San Jose Costa Rica
See the most recent reviews
Berlin, Germany
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 20, 2014

This is not a nice place to stay. Bad location, bad food, expensive, and hasn't been renovated since the 70s. Besides the Internet working well and decent but uneven service, there is nothing I can really say to recommend this hotel. Also quite noisy -- they pump music into the hallways early in the morning and late at night. Beds... More 

Was this review helpful? Yes 1
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear Z_R1000: Kindest regards from all our staff and my own, we regret that the hotel and the services offered were not completely to your liking, but if you do we are grateful to know those points where we can improve to be able to offer so better service, we ask again the... More 

New York City, New York
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed May 18, 2014

Even as some of the reviewers describe the hotel as being too"cold" and ugly I would agree with them to the certain extend. The rooms are in good condition though and the complimentary breakfast is a good addition. Stayed there for two nights, did not spent too much of the days inside. The staff was professional and courteous and check-in/check... More 

Was this review helpful? Yes
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear MilenSt : We are very pleased to have had a visit at our facility and give the most cordial greetings on behalf of all the staff working in this hotel and especially mine, all are grateful for your choice for your stay in San Jose, also thank your wonderful comment and rate... More 

Prague, Czech Republic
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 16, 2014

The Radisson Hotel San Jose is older hotel with older equipment. Big room and bathroom, bad view, good breakfast, average staff, bad location, for 1 night ok. BUT San Jose is ugly town, do not stay here.

Was this review helpful? Yes 1
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear Ivana B: We are very pleased to have had a visit at our facility and give the most cordial greetings on behalf of all the staff working in this hotel and especially mine, we are all very grateful for your choice for your stay in San Jose, we regret not have been... More 

Atlanta, Georgia
Top Contributor
60 reviews 60 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 15, 2014

Radisson need to improve this facility as it is getting older. The same rooms as 15 years ago, noisy with no mayor renews than paint the walls and add a stereo... Bathrooms with countertop too height that even for a guy like me (5-8) was hard to wash my face... The people, as in many Costa Rican places was friendly... More 

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RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear JST_Chile: Kindest regards from all our staff and my own, deeply regret not being able to meet all your needs during your stay in this your hotel, and that services were not completely to your liking, I dirijido all relevant departments to take necessary measures and also to provide better facilities and... More 

1 review
1 of 5 stars Reviewed May 13, 2014

What can I say. Appalling experience from first contact the staff were rude. There was mix up with our reservation we were made to wait ( standing) while the tried to resolve the problem when I sat on the lounges we got dirty stares. You would think we had come to steal the fily silverware We finally got to our... More 

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RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear Sue G: On behalf of the entire staff and myself we ask the most sincere apologies, greatly regret any inconvenience our company, could have caused the bad regarding services provided. We are aware that we have caused an inconvenience and we have dealt with the relevant departments to take all necessary steps... More 

Huntington Beach, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 7, 2014

My experience at this hotel nearly ruined my family's vacation! We arrived early and were promised to be able to check in our rooms by noon. We did not get a room until nearly 5pm, while ALL of the other parties that arrived after us got their rooms! There was never an apology; only a rude explanation that all the... More 

Was this review helpful? Yes 1
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear Work2TravelWorld: With the present receive a warm greeting from our staff and my own, let me comment that we received your comments about your experience at our hotel and we are very sorry to have been unable to overcome their own expectations on your visit to our hotel, however I appreciate that... More 

Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2014

really comfortable and upscale hotel. funky architecture. we stayed three nights, the property is impeccable, 10min walk to the town center. and if you want to hang out at the property then an excellent bar with live music every night. Would skip breakfast, nothing to write home about. Price was reasonable, we showed up at 7am and they let us... More 

Was this review helpful? Yes 1
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear T4fun65: Kindest regards from all our staff and my own, I want to thank you chose us for your stay during your visit to our beautiful country and we are pleased that nuesros services were to your liking and first classes, we wish have the opportunity to have you back with us... More 

Zurich, Switzerland
Top Contributor
100 reviews 100 reviews
62 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed April 14, 2014

PROs: A really brilliant online deal made us come to this international standard Radisson licensed hotel. It is a 5 star hotel and deserves it really. The staff at reception, bar and breakfast restaurant were billiant! Really nice, anticipating our wishes and always there. The hotel area is huge! There is a very nice pool (may be a bit cold),... More 

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RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear Marco V: Kindest regards from all our staff and my own, I want to thank you chose us for your stay during your visit to our beautiful country and we are pleased that nuesros services were to your liking and first classes, we wish have the opportunity to have you back with... More 

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed March 25, 2014

This hotel is great! Safe, clean, good location. The staff if very attentative and helpful. We stayed four nights and everything was affordable. (2 queen sleep number beds, executive suite, approx. $100usd a night). Would definitely recommend this hotel!

Was this review helpful? Yes
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear ecbindy : Thanks for taking the time to share your experience at our hotel and all the services provided, we are grateful that your stay was first class. On behalf of all staff of Radisson and my own, we would like to thank you for your choice and we hope to see... More 

Germany
Senior Contributor
49 reviews 49 reviews
48 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 21, 2014

I don`t know who decorated the rooms but the style of my room was rather strange. Plus that heavy smell of brocade fabrics when I opened the door. There is a pretty bizarre combination of naked concrete walls, dark furniture and curtains/pillows/lamps in the infamous 70th green color scheme. Generally I like to stay at Radisson cause they give you... More 

Was this review helpful? Yes
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear McNamara_44: Yours faithfully by all our staff and my own, is a great pity that we have not exceeded our expectations and did not like our hotel if we are pleased that our services were to your liking and thank you very much for your comments as we detailed improvement opportunities, we... More 

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