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Radisson Hotel San Jose Costa Rica

#24 of 85 Hotels in San Jose
Certificate of Excellence
Hotel website
Central Street & 3rd-15th Ave | P.O. Box 538, Calle Blancos, San Jose 558-2120, Costa Rica
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Radisson Hotel San Jose Costa Rica
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Radisson Hotel San Jose Costa Rica
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464 reviews from our community

Traveler rating
    171
    186
    78
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    12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newton, MA
Top Contributor
163 reviews 163 reviews
72 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The rooms here are clean, big and comfortable as are the bathrooms. Comfortable beds with good pillows (but the sleep number feature didn't work on all the beds). 2 free bottles of water and day and in-room coffee maker are helpful. The grounds are pretty with waterfalls and a nice pool. Breakfast is excellent with lots of fresh fruit, and... More 

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San Diego, California, United States
Senior Contributor
21 reviews 21 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel itself was OK with regard to room size, WiFi, and the basics but a bit pricey on food and drinks. A short walk to town and breakfast was five dollars and at the hotel was fifteen. The pool was nice and the place was clean. The maid did steal all the change in our luggage but we figured... More 

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Carnaxide, Portugal
Contributor
18 reviews 18 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Location > farway from downtown . Takes 10 minutes by taxi that we can take in the hotel parking, costs 5 USD to center (and takes 15 to 20 with heavy trafiic). Guides were very clear > avoid to go out , walking, speccially at night, dangerous area, Indeed also quite difficult as the hotel is located near the intersection... More 

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RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear ge9001: Kindest regards from all our staff and my own, this is to thank you for choosing us for your stay in San Jose and for taking your valuable time to share the details of services offered, we are very sorry not being able exceed their expectations regarding our location, but we... More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed here a few times, coming in and out of San Jose. The staff is probably the best thing about this hotel. From the bellboys to the wait staff everyone is pleasant and ready to assist. Rooms are clean and the air mattresses are great. Only thing I would say I don't enjoy is the outdoor pool. It... More 

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RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear Wayne K: Kindest regards from all our staff and my own, this is to thank you for taking your valuable time to share your experience at our hotel, we are fully pleased that our services were your total satisfaction and that its stay first class, we all want to have the opportunity... More 

San Antonio, Texas
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

What a disappointment! No flavor of Costa Rica; could be anywhere. Starting with unfriendly front desk, it just got worse. Four stern black clad men acted as if they were doing us a favor by checking us in. Our room was a long, long walk down depressing halls..or down and through the courtyard with empty water features and some unsafe... More 

Was this review helpful? Yes 1
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear anngray_11: Kindest regards from all our staff and my own, this is to inform you that we are very sorry the service we provided our staff during your stay at our hotel, I tratdo this matter with the head of department reception, to take the necessary measures to ensure that such situations... More 

Vienna, Austria
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Very poor quality of the breakfast, worst coffee i had during my trip in costa rica and probably in the last 10 years. no homemade juices, cheap and sweaty ham meat. no fresh bread - just toast. For the price of 18$ way to overpriced. Size of the rooms is good but mine was very dark-little window with a view... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes 2
CarlsonRezidor, Online, Customer Support at Radisson Hotel San Jose Costa Rica, responded to this review

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services with breakfast. We hope for another opportunity to exceed your expectations. If... More 

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