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Radisson Hotel San Jose Costa Rica

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Central Street & 3rd-15th Ave | P.O. Box 538, Calle Blancos, San Jose 558-2120, Costa Rica
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Radisson Hotel San Jose Costa Rica
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Radisson Hotel San Jose Costa Rica
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502 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Senior Contributor
25 reviews 25 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I spent one night in that hotel in May. My room was on group floor (reception floor) and it was dark and not nice. It was big but looks Old and "tired". All hotel looks like its Best time was in 90ties. In bathroom there is courtin over bathtube and all facilities are old style. What I really did not... More 

Was this review helpful? Yes
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear welcomepoland: Kindest regards from all our staff and myself, this is to tell you that we are very sorry not being able to exceed your expectations with our facilities in the area of rooms, but we are pleased that other services were of you total satisfaction, we appreciate you took your valuable... More 

connecticut
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived at the hotel quite late and the check in got a little hectic as we were a large group. The room numbers were a bit confusing and the porter, although pleasant was of no help since he did not speak english and we don't speak Spanish. Had some concern as we went to the room which was located on... More 

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RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear ctree31: Yours faithfully by all our staff and myself, this is to thank you for taking the time to share your experience at our hotel, we are pleased to know that many of our services, whether your total satisfaction, but regretting not having exceeded their expectations with our location too I tell... More 

New York City, New York
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel except...the location. Which unfortunately is something that can't be changed. Everyone was polite, efficient, and courteous. Breakfast buffet was the best I had in Costa Rica (stayed at 5 different properties). Unfortunately, it's not in the city center and although it's within walking distance, you are instructed it's not safe to do so. Took the... More 

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RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear PenguinLoveFisch: Kindest regards from all our staff and myself, this is to thank you for choosing us for your stay in San Jose, we are pleased to know that our services be your total satisfaction, and that your stay was first class regret not being able muhco exceed their expectations in terms... More 

London, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel is in a good location if you are planning to visit San Jose itself but not necessary if you are briefly staying in the area (you could easily stay in Alajula for an in and out trip as we did). I would agree with other comments regarding taxis having gone a very circular and therefore expensive route to... More 

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RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear Terri C: Kindest regards from all our staff and myself, this is to thank you for choosing us for your stay in San Jose, we are pleased to know that our services be your total satisfaction, if asking the sincere apologies for the issue with external noise into the room, I tried... More 

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The hotel itself is nice enough for San Jose - but we learned the hard way not to take taxi's provided by Radisson. The front desk tells you they have 24-hour cabs on site. They wear Radisson shirts - some drive tourism labelled vans and others red taxis the same as you see on the street. It was the definition... More 

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Radisson Hotel San Jose Costa Rica, responded to this review

Thank you for reaching out and writing your review. We apologize for the dissatisfaction with your stay in regards to the prices of the taxis provided by the hotel. Your feedback is valuable to us and your comments will be shared with management to ensure that this issue is addressed. We hope you will give us another chance to exceed... More 

Berlin, Germany
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

We spent only one night here at the end of a trip through the country side in Costa Rica. Everywhere we stayed, it may have been hard to communicate (my partner and I speak very little Spanish), but people we encountered, whether in tourist spots or in small villages of a few houses, where nothing but friendly, helpful, and understanding.... More 

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RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear awweiler Kindest regards from all our staff and my own, this is to ask the most sincere apologies for the inconvenience with the support provided by our partners department reception service, and small problems with our facilities, I addressed this issue with the General Manager of the hotel, and already are taking... More 

bognor regis
Contributor
20 reviews 20 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel at a great price. We stayed at the start of our trip and at the end and both rooms were spacious and had everything we needed. Towels and bedding of good quality and bed firm and comfy. Ice machines on every floor. Breakfast was excellent and i especially liked the omelette cooked fresh with a good choice... More 

Was this review helpful? Yes
RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear samcozz: Kindest regards from all our staff and my own, this is to thank you for taking the time to share your experience at our hotel, we are extremely pleased that our services were your total satisfaction, and that its stays were first class and was our facilities according to your expectation,... More 

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