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Radisson Hotel San Jose Costa Rica

#26 of 86 Hotels in San Jose
Certificate of Excellence
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Central Street & 3rd-15th Ave | P.O. Box 538, Calle Blancos, San Jose 558-2120, Costa Rica
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Radisson Hotel San Jose Costa Rica
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Radisson Hotel San Jose Costa Rica
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486 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Berlin, Germany
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We spent only one night here at the end of a trip through the country side in Costa Rica. Everywhere we stayed, it may have been hard to communicate (my partner and I speak very little Spanish), but people we encountered, whether in tourist spots or in small villages of a few houses, where nothing but friendly, helpful, and understanding.... More 

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bognor regis
Contributor
20 reviews 20 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very nice hotel at a great price. We stayed at the start of our trip and at the end and both rooms were spacious and had everything we needed. Towels and bedding of good quality and bed firm and comfy. Ice machines on every floor. Breakfast was excellent and i especially liked the omelette cooked fresh with a good choice... More 

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RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear samcozz: Kindest regards from all our staff and my own, this is to thank you for taking the time to share your experience at our hotel, we are extremely pleased that our services were your total satisfaction, and that its stays were first class and was our facilities according to your expectation,... More 

Elizabethtown, Pennsylvania
Top Contributor
160 reviews 160 reviews
25 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is in the city and some rooms get a lot of traffic noise. I was in 2003 so be sure you don't get a room in that area. The hotel has a lovely lobby and pool area and the restaurants are both very good. Breakfast was buffet with a wide variety of selections and their menu does have some... More 

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RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear Sandi0615: Yours faithfully by all our staff and my own, I inform you that we are very sorryfor not about passing your expectations during your stay at our hotel, and for any inconvenience it had in the assigned room. I have dealt with the department housekeeper about the incident with cleaning, and... More 

Palm Beach Gardens, Florida
Top Contributor
95 reviews 95 reviews
8 hotel reviews
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed 1 week ago

Went there on a 4 day business trip, administration booked this hotel and once we got there we realized how bad of a mistake they made, nothing to complain about the hotel, it was pretty old but nothing major, the problem came when we realized that it was located in a really bad area of town and it was dangerous... More 

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RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear John G: Kindest regards from all our staff and my own, this is to thank you for taking your valuable time to share your experience at our hotel, deep lemtamos not being able to exceed your expectations in terms of our location and our facilities, we would get to take that opportunity... More 

Frenchs Forest, nsw
Senior Contributor
28 reviews 28 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

On the positive side, the hotel staff was friendly. They picked us up at the airport. The room was big enough, the hotel commons are nice. But we felt the hotel needed some additional maintenance (room window was cracked in many places, shower was lacking water pressure, some water decorative pools were empty, the swimming pool was freezing cold...). The... More 

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RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear monclinc: Kindest regards from all our staff and my own, this is to thank you for taking the time to share your experience at our hotel, and we complce muchisismo knowing that your stay and our services fuerande your total satisfaction, not without mention dealing with maintenance departments and love hotel keys,... More 

Utrecht, The Netherlands
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Since there's not much to do in San Jose we decided to look for a hotel with a pool. There are not many, and after being declined by most hotels we managed to find the radisson (since tripadvisor doesn't show the right location). We ate a buffet lunch there to make ourselves feel better for using the pool ($23pp!) but... More 

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RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear Sebo12: Kindest regards from all our staff and my own, this is to thank you for choosing us for your stay and will share their experience in our hotel, we are pleased that nuesrtos services were your total satisfaction, and wish serve again when traveling through this area. Sinceremente Jose Pablo Zarzosa... More 

Guadeloupe
Top Contributor
57 reviews 57 reviews
39 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Our first contact with Costa Rica off to a bad start unfortunately thanks to Radisson. We had booked Radisson transport from the airport to the hotel. Alas, nobody at the airport! This would have cost 30USD, the perfectly safe and secure taxi, together with a wonderful driver cost 25USD.... No explanation nor apology given. The hotel itself is tired. Check-in... More 

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RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear Dave Y: Kindest regards from all our staff and my own, this is to tell you that we are extremely sorry for the lack of service that give since coming to the country, and I've tried to inconvenience you had during your visit with the General Manager and head of department Reception,... More 

Guernsey, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Having read some of the reviews I was worried about what hotel we had been booked into! We stayed here on arriving in Costa Rica and before being transferred to Calderra for a cruise. The transfer from the airport to the Hotel fall on the Frdiay night rush hour and therefore took nearly an hour through industrial and run down... More 

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RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear Mark-Guilbert: Kindest regards from all our staff and my own, this is to thank you for choosing us for your stay in San Jose, and to share of your experience, but first ask the most sincere apologies for the inconvenience that caused in the service of the bar, but if we are... More 

Brussels, Belgium
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed three nights at the Radisson at the end of our 4 weeks tour in Costa Rica and had opted for a "guaranteed value" choosing a Radisson hotel. Unfortunately our experience turned out to be the poorest of our month's stay. Reading some of the reviews by other travellers here I must conclude I stayed in a different hotel....... More 

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RD_GuestService, Guest Relations Manager at Radisson Hotel San Jose Costa Rica, responded to this review

Greetings from Radisson San Jose Costa Rica Dear polobruxelles-bel: Kindest regards from all our staff and my own, this is to express really sorry not being able to exceed your expectations during your stay at our hotel with our facilities and service provided, I tried the issues that reflects us in your comment to the General Management, so that the... More 

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