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Barcelo San Jose Palacio

4.0 of 5 Residencial El Robledal | Uruca, San Jose 458-1150 , Costa Rica
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Barcelo San Jose Palacio
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498 reviews from our community

Traveler rating
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    98
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kew Gardens, New York
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here with my husband in October 2014 for one night, wish I could have stayed here more time. Good location, less than 15 minutes from San Jose center. They have a shuttle to and from airport at no charge. Lovely facility, with a gift shop in the lobby, jewelry store, a Japanese restaurant and an amazing breakfast buffet. Staff... More

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Minden, Nevada
Top Contributor
79 reviews 79 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed a total of three nights at this facility. Check in was a breeze, as all of the front desk staff spoke excellent English. All of the staff that we dealt with spoke very good English and were very helpful. Our room was excellent and kept very clean the entire time we were there. The bed was very comfortable... More

Was this review helpful? Yes 1
Monica C, Director de Relaciones con Clientes at Barcelo San Jose Palacio, responded to this review

Dear Guest: Thank you very much for having chosen Barcelo San Jose Palacio to be your latest host in Costa Rica and for send your great comment by tripadvisor. There’s an extra effort to guarantee de quality that we develop every day, improving the staff members service and giving to the guest the best experience ever!! We are pleased that... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Service is awful. The hotel is dated and internet connection is lousy (especially when you need while on a business trip). Food at the hotel was served cold, and it was overpriced. There are more charming places to stay at in such a beautiful country. Do yourself a favor and avoid this place and explore other options.

Was this review helpful? Yes 1
New Smyrna Beach, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I had stayed here before but really forgot how good it was till we pulled up in the taxi and was greeted by Handra with a big smile while grabbing our bags at the same time, saying I remember you. We got check in to a very nice room knowing would be here for 10 days. After a couple of... More

Was this review helpful? Yes 1
Monica C, Director de Relaciones con Clientes at Barcelo San Jose Palacio, responded to this review

Dear Guest: First of all receive our greetings; we are so thankful to know about your last experience with us. We were so proud and glad to be your host, so we expect get you back once and again. Comments like yours are a true inspiration to our continued pursuit of excellence in everything we do. Thank you also for... More

New York City, New York
Contributor
15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2014

Really great hotel, staff was great and helpful. The rooms are spacious and clean. Free breakfast, hotel shuttle and wifi. Staff was very helpful with helping me plan things to do in San Jose. This will be my hotel whenever I come to San Jose.

Was this review helpful? Yes 1
Monica C, Director de Relaciones con Clientes at Barcelo San Jose Palacio, responded to this review

Dear Guest: First of all, thank you so much for selecting Barceló San Jose Palacio for your last stay it is a big pleasure to read this wonderful opinion about our hotel, thank you so much for sharing it on TripAdvisor´s web page. We are very proud to know that your last experience with us exceeded your expectations. As you... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 8, 2014

Excellent Breakfast Buffet. Staff was friendly, especially server Jose and lady at the omelette Station. Dinner Buffet not so great, similar food 2 nights in a row. Front Desk staff not helpful at all. There is no internet in the rooms, WiFi will work only outside your room and the hotel lobby and Pool. This is our second time at... More

Was this review helpful? Yes 1
Monica C, Director de Relaciones con Clientes at Barcelo San Jose Palacio, responded to this review

Dear Guest: On behalf of Barcelo San Jose Palacio, receive our greetings. Thank you so much for sharing your comment with the rest of tripadvisor community. We are so glad that your get the good service and food facilities from José and Yorleny, we will send your best wishes to them. About internet, we had a fails of our system,... More

Las Vegas
Contributor
18 reviews 18 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 4, 2014

The Barcelo Palacio has by far and away the best breakfast buffet in San Jose. The hotel location is nice and the location of the breakfast buffet is beautiful. They offer such a variety of food at the buffet. The fruits are exceptionally fresh along with all of the other offerings. You can have mimosa's as well. We could not... More

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Monica C, Director de Relaciones con Clientes at Barcelo San Jose Palacio, responded to this review

Dear guest, Receive our greetings. We are so glad to read your wonderful opinion about us, and we feel very grateful to receive it. Nice to know that you loved our food service and location, Comments like yours are a true inspiration to our continued pursuit of excellence in everything we do. Thank you also for recommending our hotel. Your... More

Coconut Creek, Florida
Top Contributor
134 reviews 134 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed September 3, 2014

It is a little far from the everywhere. There is no place to walk near by. They have 3 restaurants and the only decent one is the Japanese. The others are not good. Variety of food is not good. Service is ok but nothing extraordinary. Internet is really bad.

Was this review helpful? Yes 1
Monica C, Director de Relaciones con Clientes at Barcelo San Jose Palacio, responded to this review

Dear Guest, On behalf of the Barceló San Jose Palacio, please accept our apologies. We are not happy to read that we could not fill your expectations regarding our hotel. We take all guest feedback very seriously; so we are taking your comment as a suggestion to improve our services and try to give always the best impression, so we... More

Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

We really enjoy our stay. We were there with a group of friends. Rooms are comfortable and clean. The staff was friendly.the pool, piano and other services were great too. Buffet breakfast was fabulous. We would stay here again.

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 28, 2014

Hotel staff was very friendly and professional, specially Andrey at the front desk. Rooms are comfortable and roomy. The buffet breakfast was not bad either. We booked an extra room for our newlywed daughter and they arranged it with champagne, strawberries and chocolate at no extra charge.

Was this review helpful? Yes 1
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Additional Information about Barcelo San Jose Palacio

Address: Residencial El Robledal | Uruca, San Jose 458-1150 , Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Hotel Class:4 star — Barcelo San Jose Palacio 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
Barcelo San Jose Palacio Hotel San Jose
San Jose Barcelo
Barcelo Palacio Hotel Costa Rica
Barcelo San Jose Palacio Costa Rica

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