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Barcelo San Jose Palacio

4.0 of 5 Residencial El Robledal | Uruca, San Jose 458-1150, Costa Rica
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Barcelo San Jose Palacio
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Barcelo San Jose Palacio
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536 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mexico City, Mexico
Contributor
17 reviews 17 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent one week in this hotel as part of my business trip, it was very comfortable stay in the top floor, the room was clean, and the window could be open for you can enjoy the fantastic Costa Rican high quality air. The hotel is a little bit old while the elevator sometimes does not work properly, but most of... More 

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Princeton, New Jersey
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night. The staff was very friendly even at my late check-in time. The room was clean with a nice patio. Breakfast was buffet-style with plenty of choices. They will provide free pick-up and drop-off from the airport -- great benefit as a cab is around 11000CRC/$20+

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Senior Contributor
34 reviews 34 reviews
17 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for a week while attending a conference. Rooms were well-appointed. Restaurants offered decent variety but were a little hit-and-miss with their food outputs. Hotel common areas and grounds were well-maintained and nice to look at. Biggest negative for me was the location - was basically impossible to walk anywhere, and there were no other restaurant options or attractions... More 

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Texas
Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 1 week ago NEW

Rooms are spacious and comfortable, the lobby areas have cozy seating areas, and the grounds are lush, tropical and green. The concierge desk was really helpful is getting cabs to go into town, and all in all, a great experience. We took a lot of our meals at the hotel restaurant and it was delicious, but somewhat repetitive. This hotel,... More 

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San Salvador, El Salvador
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We are one on one guest. So 6th floor, with VIP lounge. We are every week in Barcelo Guatemala and that hotel is much better in everything except the beds. It seems as if nobody here seems to be involved in her/his job. Don't see their work. Busy with themselves. We had to change room due to non working wc... More 

Was this review helpful? Yes 1
Pequot Lakes, Minnesota
Contributor
19 reviews 19 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property is a top-notch facility in San Jose. It is clean, well-maintained, has a really nice outdoor pool and lounge area, and the food in the restaurants is excellent. The main drawback is the property is somewhat "isolated" and not within walking distance of restaurants or shops. However, it is a safe environment and the views of the soccer... More 

Was this review helpful? Yes 2
Monica C, Director de Relaciones con Clientes at Barcelo San Jose Palacio, responded to this review

Dear Adman_Ku Thank you for sharing your experience on this web site. It’s a pleasure for us to know that you are satisfied with our installations and services. We are happy that the view from your room was spectacular. Thank you for highlight our quality food, the pool area and the restaurants service. We hope to service you in another... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed one night at this beautiful hotel. Especially if you upgrade your stay, on the 6th floor they have beautiful rooms with private services. Hotel is very modern and formal. Surroundings are beautiful too. They advised us not to walk outside the hotel as it may not be very safe if you are a tourist.

Was this review helpful? Yes 1
Monica C, Director de Relaciones con Clientes at Barcelo San Jose Palacio, responded to this review

Dear Kinnigoli On behalf of Barcelo, thank you very much for your wrote your review in our trip advisors web page. We are always happy to receive guests in our hotel, to provide an amazing experience for everyone. Our biggest characteristic is offer comfortable and friendly accommodations. Your comments are highly valuable and will assist us in our continuous efforts... More 

Frankfurt, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We always return to Barcelo Palacio if we visit San Jose because there is no hotel in or next to the city with such a beautiful garden and a large pool. Most convincing was the exellent service we experienced during our stays: Yorleny Medrano prepares the best gallo pinto in town and satisfied our individual breakfast desires at all times.... More 

Was this review helpful? Yes 1
Monica C, Director de Relaciones con Clientes at Barcelo San Jose Palacio, responded to this review

Dear Guest, On behalf of Barcelo San jose Palacio want to thank you for sharing your positive experience with the rest of the TripAdvisor community. We are also glad that you visited Costa Rica, our amazing paradise. We are really happy to read words as nice as yours. To know that our staff and service have exceeded your expectations encourages... More 

Province of Barcelona, Spain
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I loved to stay in this hotel during my business trips is San Jose. It has a very beautiful garden with all those exotic centralameican plants and flowers, fantastic pool area, and good restaurants. The wooden hall for breakfast and lunch was so relaxing and calming and the bird's song during it like in vacations.... The service is very good... More 

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Monica C, Director de Relaciones con Clientes at Barcelo San Jose Palacio, responded to this review

Dear Outi07: Thank you very much for having chosen Barcelo chain for your stay. We appreciate the time you have taken to share your experience about your stay on Trip advisor. We are pleased that we were able to provide you a memorable stay and that you enjoyed everything here in our hotel, specially the food quality, gardens, beautiful environment... More 

Nashville, Tennessee
2 reviews
4 of 5 stars Reviewed November 20, 2014

Lots of lovely photos of spa services in elevators and around the building so I booked an appointment for a mani and pedi at the beauty salon, massage spa. After wandering around the lovely garden, I found that it is not located in the main building where indicated on their map. Instead, it is in the basement of the back... More 

Was this review helpful? Yes
Monica C, Director de Relaciones con Clientes at Barcelo San Jose Palacio, responded to this review

Dear Guest, Thank you for taking the time to share your comments regarding your recent stay and for sharing your experience in trip advisor web site. We really understand your disappointment with our beauty & massage location and I ensure you that your comments have been shared with our Regional Director in order to take immediately corrective actions. It is... More 

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Additional Information about Barcelo San Jose Palacio

Address: Residencial El Robledal | Uruca, San Jose 458-1150, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Hotel Class:4 star — Barcelo San Jose Palacio 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
Barcelo San Jose Palacio Hotel San Jose
San Jose Barcelo
Barcelo Palacio Hotel Costa Rica
Barcelo San Jose Palacio Costa Rica
Hotel Style:
#2 Spa Hotel in San Jose
#5 Luxury Hotel in San Jose
#19 Business Hotel in San Jose

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