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Barcelo San Jose Palacio

4.0 of 5 Residencial El Robledal | Uruca, San Jose 458-1150, Costa Rica
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Barcelo San Jose Palacio
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Barcelo San Jose Palacio
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581 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa
Top Contributor
93 reviews 93 reviews
9 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Barcelo San Jose is, at face value, a good hotel at which to stay. The grounds are very beautiful and the pool area is vert relaxing. When we arrived, staff greeted us with complimentary drinks coloured like the Costa Rican flag and made sure that our bags were delivered to our room. The rooms are pretty decent, with comfortable... More 

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Toronto, Canada
1 review
1 of 5 stars Reviewed 3 days ago NEW

I stayed in the Barcelo San Jose Palacio hotel for two nights in December 2014. I do not write about the fact that during this time I was robbed of $150 from the safe in my room, but at the attitude of the hotel staff, from the security all the way to the General Manager. I was made to feel... More 

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Toronto, Canada
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I had higher expectations for this property because I had stayed at the Barcelo in Tamarindo a few years ago. Also, it boasts a tennis court -- something a little harder to find so I appreciated that. To be honest though, I was disappointed in a few things. I used booking.com to reserve a room and appreciated the complimentary airport... More 

Was this review helpful? Yes 1
Jonesborough, Tennessee
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed there as part of a Caravan tour. Rooms were clean and food was good. I bought postcards in the gift shop and ask if I could buy postage to mail them. They wouldn't sell me the postage directly for me to mail myself but said I could buy it and they would mail it for me. My postcards never... More 

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Vancouver, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Reviews are important for potential guests as well as Hotel Management and staff. 30 min. Ride to the hotel-call hotel for their shuttle. The hotel is seated on a hill with beautiful views, the grounds are manicured and the pool area is truly an Oasis. The inside is classy which makes you proud to stay there, especially with the well... More 

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Montreal, Canada
Top Contributor
53 reviews 53 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 1 week ago

I do not recommend this hotel. Staff was unpleasant even if you speak spanish, you disturb the. There was a wedding banquet downstairs, we had a room at the 3rd floor and weren't able to sleep until I complained because it was already midnight! Unacceptable, we were like in a disco. We asked for earplugs, they didn't even have some.... More 

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Channel M, Gerente at Barcelo San Jose Palacio, responded to this review

Dear Guest: Thank you for your review. We always appreciate hearing from our guests, including comments that help us to identify ways to improve. I understand that our service did not fill your expectations. Please accept our most sincere apologize for the inconvenience you endured during your recent stay at the Hotel. We really understand your disappointment and I ensure... More 

Jacksonville, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The good... Great rate. Comfortable bed. Good Asian restaurant. The bad...30 minute check in. First room smelled like cigarettes. Internet absolutely stinks. I mean stinks The ugly ..the rooms are just plain ugly

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Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear Guest: Thank you for choosing Barceló San José Palacio, we want to thank you for taking time to share your review with other travelers in our trip advisor’s web page. For us it is very important comments from our guests. We are sorry for any inconvenience, we would like to come back to visit us to provide the best... More 

Riverside, California
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

No free wifi! For tourist like myself, it's important to have wifi connection. First hotel I have stayed that where wifi is not free and was a $13 a day charge. Local calls from room are not free either. The hotel has several bars and restaurants, gift shop, pool, spa, etc. So much to do

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KC, MO
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel for my first two nights of a Caravan Tour who seems to be a prominent customer. I have no comparatives to other hotels in San Jose, but this seemed suitable for a short stay. Here are some tips: 1) My biggest hang-up was having to pay for wifi especially in this day and age in... More 

Was this review helpful? Yes 1
Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear Guest: In Barceló San Jose Palacio always do our best to exceed the expectations of all our guests. We regret that during your stay has suffered from these problems. And we assure you that your comments will help us improve our service standards. Hope to see you again to offer our services to the level of your expectations. Best... More 

Leeds, United Kingdom
Contributor
17 reviews 17 reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean and comfortable room, I would consider this hotel if I was to come back for a holiday, breakfast and evening meals are buffet self service but are very good with the evening meals changing every day, the salad bar is very good, not had a chance to use any of the amenities but everything looks good

Was this review helpful? Yes
Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear Guest: First of all, thank you so much for selecting Barceló San Jose Palacio for your last stay it is a big pleasure to read this wonderful opinion about our hotel, thank you so much for sharing it on TripAdvisor´s web page. We are so thankful to know about your last experience with us. As you know our principal... More 

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Additional Information about Barcelo San Jose Palacio

Address: Residencial El Robledal | Uruca, San Jose 458-1150, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Hotel Class:4 star — Barcelo San Jose Palacio 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Barcelo, Travelocity, Caribbean Online Mgt Corp., Cheap Tickets, Hotels.com, Priceline, getaroom.com, Odigeo and Tingo so you can book your Barcelo San Jose Palacio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo San Jose Palacio Hotel San Jose
San Jose Barcelo
Barcelo Palacio Hotel Costa Rica
Barcelo San Jose Palacio Costa Rica
Hotel Style:
#3 Spa Hotel in San Jose
#6 Luxury Hotel in San Jose
#15 Business Hotel in San Jose

343 photos of this hotel

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