We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Barcelo San Jose Palacio

Hotel website
Residencial El Robledal | Uruca, San Jose 458-1150, Costa Rica
Special Offer
Up to 30% discount
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Barcelo San Jose Palacio
Professional photos View all
Browse nearby
Barcelo San Jose Palacio
Barcelo San Jose Palacio
Barcelo San Jose Palacio
Add Photo Write a Review

683 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    198
    279
    133
    33
    40
See reviews for
90
222
57
167
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (683)
  • Mar-May only
    (225)
  • Jun-Aug only
    (143)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (195)
All months
Sydney, Australia
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our room, 314, was overlooking a street, with the ice machine adjacent to wall and the door security latch was inserted backwards. However despite these small privations, the room was large, well furnished and the staff were exceedingly accommodating. The pool and gym was inviting and the breakfasts simply splendid. The fresh fruit was delicious, the hot food was fresh... More 

Was this review helpful? Yes
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed in this hotel for business. While not near the downtown area, it was convenient to our office location. The property shows its age in places, but overall is a very nice hotel in an extremely nice setting. Service was outstanding. I would recommend this property to those with business in the area.

Was this review helpful? Yes
Argillite, Kentucky, United States
5 of 5 stars Reviewed 1 week ago

The staff at the Palacio was great ! While waiting for a phone call , I struck up a conversation with Frederico ! I am an entertainer and perform animal shows, well Frederico educated me about Costa Rica and their wildlife ! He didn't have to but it made my time go better while waiting for the call. The staff... More 

Was this review helpful? Yes
Bromont
Level Contributor
96 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you arrive late at night let us say 9H30 the staff are completely lost. However very polite even though they transfered you three times in different rooms already occupied. Room comfortable, food good, sleeping confort good

Was this review helpful? Yes 2
Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear Mrs Sylvie M: Thank you for your recent correspondence regarding your stay. We are deeply sorry to hear that the service delivered by our front desk staff was under your expectation. We already share your valuable comment with our team members ath the front desk to make the correct actions. On the other hand, we are very glad that... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel the past couple of years. While I really enjoy this property, this year it seemed that it was not being maintained as well as in previous years. Had to be moved several times during our two week stay. Poor drainage in the shower, leak in the bathroom ceiling from the floor above, room not... More 

Was this review helpful? Yes 1
Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear Mrs Lois C: Thank you for your valuable comment. It’s had been an honor to served you these couple years. We apologize for your disappointment in our property; but let me take this opportunity to inform you that the Hotel is doing a renovation in all our room, pool area, lobby and Bosque Bar in order to satisfy our... More 

Port of Spain, Trinidad
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our Credit Union Leadership Seminar was held at this fine establishment and from check in to check out, all I can say is excellent, beyond the call of duty, willingness to serve from the staff was undoubtably something I can say I was impressed with. I have no problem recommending them to the business sector. The drivers assigned to them... More 

Was this review helpful? Yes
Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear Mrs. Donna G: Thank you for taking the time to share your comments with the tripadvisor community. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. We will let our entire staff know about this review and your great comment as reinforcement to continue their efforts to make the... More 

Republic of Trinidad & Tobago
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 22, 2015

I spent 7 days here (June 13-20 2015) with a group of approximately 62 persons for a Credit Union Leadership Seminar. I've visited Vancouver, London, Paris, Barbados, Cuba, Jamaica, St Lucia, Tobago, as well as three cities in Venezuela and in my opinion - this was the best experience I've had. The conference facilities were excellent for our group -... More 

Was this review helpful? Yes
Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear c00lfire, Thank you for taking the time to share your recent experience at Barcelo San Jose Palacio. We are glad that you enjoyed our meeting room Aquamarina, and the Bosque Bar as well, it is an honor to know that you received the highest quality of service from our team members and we already shared your valuable review with... More 

1 review
5 of 5 stars Reviewed June 21, 2015

I was very pleased with my stay here. the rooms were clean, food was great but most of all was the staff!!!! Everyone was very nice and helpful. This was my first time in Costa Rica and the gentlemen that helps with tours, Ricardo gave us some great advise about what to do and where to go. He even helped... More 

Was this review helpful? Yes
Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear April S, Thank you so much for your valuable comment The Barceló San Jose Palacio Hotel is happy to know that you enjoyed your stay with us. Our staff is so glad to exceed your expectations, we use our Barceló values to improve every day and make the guests feel comfortable in their stay. We will share your review... More 

Mexico
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 18, 2015

I have business in Costa Rica and travel there from time to time. This time I chose the San Jose Palacio Hotel mainly because its location in relationship to business I visit and its restaurant, the main cafeteria which serves buffet is not fancy but it's nice and simple, the food is great, especially breakfast, typical costa style the "Gallo... More 

Was this review helpful? Yes
Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear JosepB7825KI, We will like to thank you to take the time to write about us. It is an honor to know that our location is good for your business trip. We are glad that you enjoyed our delicious buffet breakfast and our tasty gallo pinto. Let me take this opportunity to inform you and the trip advisor community that... More 

Burien, Washington
1 review
5 of 5 stars Reviewed June 17, 2015

From the moment we stepped in to this hotel the staff was helpful and the customer service they provided was outstanding. The gentalmen at the tourism desk Ricardo, (I believe his name was) went above and beyond anything I expected and because of this I will seek out a Barcelo whenever traveling where they have a location. This hotel is... More 

Was this review helpful? Yes
Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear Gabbi G Thank you for submitting a wonderful comment of your experience in our Hotel We are truly happy and appreciated to know that the customer service exceeds your expectations by our team member. We already share with Ricardo this valuable comment in order to motivate him to continue doing his best.. Thank you once again and we look... More 

Questions? Get answers from hotel staff and past guests. Ask a question

405 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (330)
Viewed
Room/suite (73)
Viewed
Dining (25)
Viewed
Pool/beach area (40)
Viewed
Family/play areas (3)
Viewed
Hotel & grounds (80)
Viewed
View from room (26)
Viewed
Bathroom (20)
Viewed
Business center/function rooms (1)
Viewed
Other (62)

Management photos: Courtesy of the property manager

Viewed
All management photos (75)
Viewed
Hotel & grounds (18)
Viewed
Room/suite (20)
Viewed
Pool/beach area (7)
Viewed
Dining (5)
Viewed
Business center/function rooms (8)
Viewed
Family/play areas (2)
Viewed
Other (15)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near San Jose
3.5 mi away
Sheraton San Jose Hotel
Sheraton San Jose Hotel
#6 of 86 in San Jose
4.5 of 5 stars 205 reviews
1.9 mi away
Radisson Hotel San Jose Costa Rica
1.2 mi away
Park Inn by Radisson San Jose, Costa Rica
Show Prices
Show Prices
Show Prices
1.1 mi away
Hotel Grano de Oro San Jose
2.2 mi away
Hotel Presidente
Hotel Presidente
#14 of 86 in San Jose
4.0 of 5 stars 832 reviews
2.1 mi away
Holiday Inn San Jose Downtown Aurola
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay