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All 85 San Jose hotels

Barcelo San Jose Palacio

4.0 of 5 Hotel   |   Residencial El Robledal | Uruca, San Jose 458-1150 , Costa Rica
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Ranked #32 of 85 hotels in San Jose
A recent review
5 of 5 stars reviewed 4 days ago
Vladimir F
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  • Reviews (482)
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482 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Hotel staff was very friendly and professional, specially Andrey at the front desk. Rooms are comfortable and roomy. The buffet breakfast was not bad either. We booked an extra room for our newlywed daughter and they arranged it with champagne, strawberries and chocolate at no extra charge.

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Cahuita, Costa Rica
Contributor
19 reviews 19 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We really enjoyed our one night here. The rooms are comfortable and clean. We asked for a quiet room and a crib for our baby, everything was taken care of in advance. The staff was friendly and accommodating. We would stay here again.

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Top Contributor
52 reviews 52 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel is getting old. One room was ok but the second one was smelling smoke. We were given another room. Most services were closed (japonese restaurant, pool, piano, ...) and there were barely nobody in the hotel. The impression was not positive !!!

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Senior Contributor
45 reviews 45 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Barcelo the first few nights before our Caravan tour. We actually arrived a day early. The accommodations were great. Daniel Quiros took excellent care of us and we had a wonderful experience. Loved seeing the Toucan outside the Lobby. The groundskeepers, the service personnel and all the people we encountered were great. The Japanese restaurant was... More

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Oakville, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We recently returned from a 10 night stay at the Palacio hotel. Beautiful, well-maintained venue. Staff was extremely friendly and did their best to accommodate our every request. The staff in the restaurant, especially Yorleny, Erika and Marcia were very friendly and helpful. The breakfast buffet was varied and absolutely delicious filled with many typical Costa Rica and Western cuisine... More

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Pittsburgh, Pennsylvania
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at the Palacio twice now and enjoyed both visits. The hotel is very clean, the rooms are well appointed, the staff is courteous and friendly, and the amenities are excellent. They have a very nice pool, several restaurants and bars, a casino, spa, and beautiful grounds to walk around in. The "Cafeteria" has a nice breakfast buffet... More

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Birmingham. Alabama
Contributor
19 reviews 19 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Hotel services was average, I order a room service at 12 midnight and after one hour I call again, they tell me that they where nocking at my door but in reality they where looking on another room, after some minutes I get my food. Also they never clean the room.

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1 review
4 of 5 stars Reviewed 4 weeks ago

My husband and I received excellent service in the restuarant from Yorleny Medrano, Marcia Salinas,Ericka Salinas and Esteban Alvarable. They service with a smile and made us feel right at home. I would go back again and again. This was our third stay at this hotel.

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Charlotte, North Carolina
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful gardens and pool area. Love the poolside hammocks. Rooms were very nice, clean and comfortable. Very nice buffet breakfast. Many flowers and birds in the gardens. We were lucky enough to see a Toucan in the pool area.

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Livonia, Michigan
Contributor
19 reviews 19 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent just over a month in Costa Rica and decided to end our trip here because of the breakfast and shuttle ride to the airport which are included in the price. My husband and I were traveling with our three girls, all under 10 years old. Finding a hotel room that can accommodate us all can be tricky! The... More

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Additional Information about Barcelo San Jose Palacio

Address: Residencial El Robledal | Uruca, San Jose 458-1150 , Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Hotel Class:4 star — Barcelo San Jose Palacio 4*
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Also Known As:
Barcelo San Jose Palacio Hotel San Jose
San Jose Barcelo
Barcelo Palacio Hotel Costa Rica
Barcelo San Jose Palacio Costa Rica

271 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Spa Hotel in San Jose #6 Luxury Hotel in San Jose #21 Business Hotel in San Jose
Hotel Class
Number of rooms
254

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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