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Barcelo San Jose Palacio

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Residencial El Robledal | Uruca, San Jose 458-1150, Costa Rica
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1 room 1 adult
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Barcelo San Jose Palacio
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809 Reviews from our TripAdvisor Community

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Orlando
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very large hotel and convention center. Rooms are very large with sofa and large windows. Very comfortable King size bed. Hardwood paneling and flat screen TV. Great rate on Expedia and excellent service at check in and check out. Dinner Buffet was superb. Breakfast buffet was huge and included in rate. Atmosphere was delightful, tennis courts, pool and spa. Location... More 

Helpful?
Thank ticajean
Manteno, Illinois
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was a gorgeous hotel. We started our Caravan tour here. Comfortable rooms and beds with lots of space. I would highly recommend this. Food was great as well, A/C worked fine in our room, comfy pillows and clean.

Helpful?
Thank Barb094
Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear traveler Thank you so much for sharing your comments, but also for taking the time to share your experience with the rest of the Trip Advisor community. It is our priority to make our guests feel completely satisfied by providing them very comfortable accommodations, great services, very attentive and helpful staff. It will be a pleasure to serve you... More 

Fabulous spectacular Chicago
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

In our first room, the card-operated electronic lock/doorknob failed four times, eventually exasperating us so much that we requested and got a room change [the last time, it took .maintenance staff 15 minutes to get us into our room]. The second room was adjacent to the banquet hall; a wedding w. loud music was in progress, prompting a second room... More 

Helpful?
Thank Mike W
Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear Mike Thanks for taking the time to share your experience with us and TripAdvisor Community. We really appreciate your comments as is our way to improve our service and to guarantee our guest a memorable stay. Please receive my sincere apologies for not be able to accomplished your total expectations. Thank you for staying in our hotel Sincerely, Katherine... More 

Nashua, New Hampshire, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The breakfast was good, the rooms were comfortable, clean and very enjoyable. The hotel is kind of secluded from the rest of San Jose which is nice, not a lot of traffic. We enjoyed our stay here and would likely do it again.

Helpful?
Thank Lee L
Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear Lee We would like to take this opportunity to thank you for taking the time to send us your comments regarding to your experience during your stay with us. We especially appreciate your positive comments because opinions like yours are the reason to improve the quality of service we offer in order to achieve the total satisfaction of our... More 

Battle Ground, Washington
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean well appointed room.Comfortable bed.We stayed three nights. Since Costa Rica is a model for environmental consciousness we were a little surprised that this hotel did not understand our request to reuse towels linens etc.Other Hotels had the customary suggestions/literature re: reusing towels etc.The hotel clerk appeared puzzled but agreed. Nonetheless they changed the linens and towels anyway. Lovely grounds... More 

Helpful?
Thank Michael E
Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear Michael We really appreciate the time you have taken to comment your experience in our Hotel. We are taking into consideration your observations and impressions. We will be more than pleased of welcome you every time you decide visit Costa Rica. Best regards, Katherine Rojas Commercial Department More 

Ocala, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is my favorite hotel in San Jose, excellent value. It conserves the best of Costa Rican hospitality, cuisine, and breathes a tropical setting. Really nice, spacious and relaxing pool. Gym is small but has lots of free weights. Restaurants are fantastic. Best breakfast in town. The hotel is older than most, but maintains an impressive charm.

Helpful?
Thank jrwshngtn
Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear Traveler Thank you so much for posting such nice comments. We are ecstatic that you found our hotel to be nothing short of perfect. It is always very important for us to be able to deliver our guests with everything they expect from us as a hotel and it is wonderful that we were able to comply with everything... More 

Level Contributor
11 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Although we only stayed at the Barcelo San Jose Palacio for one night, I was impressed with what I saw. Rooms, lobby, and breakfast restaurant were clean and comfortable. Our room was fairly quiet, although we could hear some noise from the busy road outside. In the morning, we enjoyed a beautiful buffet breakfast in the garden seating area. Staff... More 

Helpful?
Thank Alison T
Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear Alison We appreciate the time you have taken to give us valuable feedback about your experience at our Hotel. It is our priority to make our guests feel completely satisfied by providing them very comfortable accommodations, great services, very attentive and helpful staff whose always desire is to make our guests happy and comfortable. It was a pleasure having... More 

Arlington
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived a day ahead of our Caravan tour. Their free shuttle was waiting for us outside the airport terminal. Reservation staff greeted us and answered all of our questions. Pool setting was beautiful with a lovely walking garden. The only glitch we encountered was in the gift shop where you have to ask that your charges and your change... More 

Helpful?
Thank Jim F
Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear Jim Thank you for sharing your opinions and comments about your stay with us. It is our priority to make our guests feel completely satisfied by providing them very comfortable accommodations, great services such as our complimentary breakfast, and a very attentive and helpful staff whose always desire is to make our guests happy and comfortable. It was a... More 

RSM, California
Level Contributor
101 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights in December ahead of a Caravan Tour. The people were very helpful, kind, and friendly. I found them to be very service oriented and if there were any "situations" that came up, they were on it and fixed it in a hurry. Not only did I see this in our case but actually watched them in action... More 

Helpful?
Thank Travlin2
Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear Traveler. We appreciate the time you have taken to give us valuable feedback about your experience at our Hotel. It is our priority to make our guests feel completely satisfied by providing them very comfortable accommodations, great services, very attentive and helpful staff whose always desire is to make our guests happy and comfortable. It was a pleasure having... More 

Minneapolis, Minnesota
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The bedding was good. The garden was very nice but small; there was not enough space to go for a walk. The pool looks good, but it was not warn enough for a swim. Basically, it i not a resort; there is nothing to do in a hotel. All tourist attractions need a cab ride. We took a taxi-cab to... More 

Helpful?
Thank travelovemn
Channel M, Director de Relaciones Públicas at Barcelo San Jose Palacio, responded to this review

Dear Traveler Thank you very much for taking your time to let us know your opinion. We really appreciate your comments as is our way to improve our service and to guarantee our guest a memorable stay. Thank you for staying in our hotel Sincerely, Katherine Rojas Commercial Department More 

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