We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Europa

3.0 of 5 Calle Central, Avenidas 3 y 5, San Jose 7712-1000, Costa Rica
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel Europa
Professional photos View all
Browse nearby
Hotel Europa
Hotel Europa
Hotel Europa
Write a Review

103 reviews from our community

Traveler rating
    3
    28
    31
    19
    22
See reviews for
8
28
18
13
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (103)
  • Mar-May only
    (21)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (25)
All months
New York City, New York
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

When you lookup this hotel in Orbitz or Hotels.com you will see a beutiful setting, seems like those pictures were took in the hotels hey day. The hotel was dirty, rooms not even close to basic it looked like we were sent back in time to the 70's, and the location was kind of shady. For people that don't speak... More 

Was this review helpful? Yes
Atlanta, Georgia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 8, 2014

I would have given this place worse than a poor rating had it not been so cheap. The staff was rude when I arrived in the evening but the morning people were much nicer. The rooms are old, dark and have a damp feel. The wifi didn't work at all, there was a wooden bench in my room I suppose... More 

Was this review helpful? Yes 2
san francisco
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 8, 2014

I decided to take a chance for a 1 night with Hotel Europa. The hotel is a central part of the city, but seedier than most would probably like. Its just a few blocks but its a difference. The hotel is really showing its age. The room, with old tv, soiled old carpets, bed coverings very old, and everything just... More 

Was this review helpful? Yes 2
San Jose, Costa Rica
Contributor
18 reviews 18 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 1, 2013

Unfortunately still here because my whole stay has been paid for. I have two examples translated from spanish: 1st example, outside the door, asking staff for help: "Please help me with my bags" and they literally just stare and wait for me to push the 25kilo huge suitcase 1 inch through the door while I carry a huge hand bag... More 

Was this review helpful? Yes 3
Sydney, Australia
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed September 26, 2013

According to the jingle ""Oh never oh never oh never again -if I live to be a hundred or a hundred and ten!!!"""" This hotel is simply riddled with problems. I have written numerous of these reviews and always found something positive to say.. Unfortunately this hotel has beaten me-do not say you have not been warned. Primarily I believe... More 

Was this review helpful? Yes 4
Atlanta, GA
Top Contributor
111 reviews 111 reviews
52 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed September 24, 2013

Stayed four nights here in the September low season on a rate booked through Orbitz (with a 20%-off code to sweeten the deal) that didn't include breakfast. Everything went fine. The place is a bit tired in wearing down the furnishings or some of the linens (like the bedspread) more than you typically see in the U.S., but this isn't... More 

Was this review helpful? Yes 1
Birmingham
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 14, 2013

The worse part about a stay here is the staff and the service levels. I have rarely experienced a hotel that cares so little about guests. From arrival to departure it was simply miserable. The staff has absolutely no notion of customer care on any level. Breakfast is horrible. Awful food and no service, not even a glance from the... More 

Was this review helpful? Yes 3
Stanford, California
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 16, 2013

Downtown San Jose was the first place in my entire 12 days in Central America that seemed very sketchy. I made the mistake of arriving on a Sunday when everything was closed and the druggies were out, and also walked from the Coca-Cola bus stand to the hotel, which should've ideally been avoided. The approach to the hotel is very... More 

Was this review helpful? Yes
Las Vegas, Nevada, United States
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 18, 2013

we only spent two nights separately there one when we flew in and another a week later before we flew out. Cant say much for the area...but I'm not sure if all of san jose is like that. it was a plus that it was located close to bus stations. but the hotel we found to be really nice for... More 

Was this review helpful? Yes 1
Ft.Lauderdale
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 10, 2013

Stayed two nights. The room was large, the bathroom functional and the price is great. Perfect stay downtown San Jose for some nights. The staff was very friendly and helpful. The hotel is old and it shows, needs some renovation and upgrading but one can not ask more for the very economical price.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Europa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Europa

Address: Calle Central, Avenidas 3 y 5, San Jose 7712-1000, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Europa 3*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Expedia, Cheap Tickets, Despegar.com, HostelWorld, Priceline, HostelBookers, TripOnline SA and Tingo so you can book your Hotel Europa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Europa Hotel San Jose
Hotel Europa Costa Rica/San Jose
Hotel Style:
#6 Casino Hotel in San Jose

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (2)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay