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All 85 San Jose hotels

Holiday Inn San Jose Downtown Aurola

3.5 of 5 Hotel   |   5th Avenue and 5th Street | PO Box 7802-1000, San Jose, Costa Rica
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Ranked #27 of 85 hotels in San Jose
A recent review
3 of 5 stars reviewed 3 days ago
Mark_Deb11 Dallas, Texas
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353 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We recently spent 6 nights in different rooms. The first room was average at best and when we return and received a different room we saw the first room was being remodeled so are impression of the room prior to remodel likely is not representative of an average room. Our 2nd room was much new and nicer. The breakfast buffett... More

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Ginn2902, Front Office Manager at Holiday Inn San Jose Downtown Aurola, responded to this review

Dear Mark_Deb11; We do appreciate your comments about your recent experience at Holiday Inn Aurola. Its great to hear you enjoyed our buffet breakfast, the comford of a nice room and found a good location at downtown. We are really closed to main cultural attractions as museums and the central avenue, a pedestrian boulevard full of life! We will wait... More

Tampa, FL
Reviewer
5 reviews 5 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for three nights in mid-March and enjoyed it. It's located across the street from a park and on Saturday a fun free festival happened. (Between Jan-April) The location is perfect for taking a taxi to restaurants and then walk back once you know where you are going! The staff was very courteous and was always... More

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Ginn2902, Front Office Manager at Holiday Inn San Jose Downtown Aurola, responded to this review

Dear Dewey2; Thanks for share your comments at TripAdvisor. We do appreciate your positive feedback and we are so glad you found a conveniently location and enjoyed the Festival last weekend! We hope to welcome you next time and you can enjoy again a pleasant stay at Holiday Inn San José Aurola. Best regards, Ginnette Fernandez More

Puerto Viejo de Talamanca, Costa Rica
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Marcela Miranda, reservation manager at the San Jose Downtown Holiday Inn, followed through on my request for help on a reservation. I had made some mistakes with a reservation and she had to do some research for me, which meant contacting me later. I was nervous that my issues would be ignored and I would never hear from her again.... More

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Ginn2902, Front Office Manager at Holiday Inn San Jose Downtown Aurola, responded to this review

Dear Pafrog54; We do appreciate the time you took to post your comment. I will past your kindly works to Marcela Miranda immediately. Kind regards, Ginnette Fernandez More

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

We enjoyed this hotel very much, it was very clean, comfortable and very centrally located, employees were fantastic. Highly recommend it. We exchanged money, no problem Costa Rica water is one of the best in the world, no need for bottle water.

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Ginn2902, Front Office Manager at Holiday Inn San Jose Downtown Aurola, responded to this review

Dear Ticalinda413; Thank you very much for your kind comments. It’s great to hear our employees make you feel welcome and you enjoyed a great time as you were home! We hope to welcome you next time you visit our country. Kindly, Ginnette Fernández Front Desk Manager More

Scharbeutz, Germany
Top Contributor
80 reviews 80 reviews
53 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This downtown hotel in San Jose is a good choice for visiting Costa Ricas capital.The rooms feature comfortable beds, full size bathrooms, AC and cable TV with a multitude of US, Costa Rican and Mexican channels. The breakfast selection for just under 19 US including service and tax charges was just ok. In addition to assorted breads and freshly prepared... More

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Ginn2902, Front Office Manager at Holiday Inn San Jose Downtown Aurola, responded to this review

Dear Stoertebecker, Thanks for your review about your recent stay at Holiday Inn Aurola. Its great you found a convenience location and comfortable rooms. We also are sharing your breakfast comments with our Food and Beverage director in order to improve quality during breakfast time. Thanks again for staying with us. We hope to see you again soon! Sincerely, Ginnette... More

Guatemala City, Guatemala, Guatemala
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Costa Rican service standards are very low, i was expecting that since this hotel is part of a international recognized brand, the service was going to be better. At first, how can they not exchange US$20 to local currency?, they don't even try to help you, and they just say "we don't have local currency". In other hotels from IHG... More

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Ginn2902, Front Office Manager at Holiday Inn San Jose Downtown Aurola, responded to this review

Dear Mr. Guillermo_GT; We do appreciate the time you take to share your comments about your recent stay at Holiday Inn San José Aurola. I really apologize your stay was not a five star experience. I will like to know more details about your stay. Can you please send me an email at gfernandez@aurolahotels.com in order to review you reservation.... More

New York
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This is my second stay here. It was wonderful like the last time. The staff was very helpful and friendly. The food was yummy we had breakfast there every morning it work out cheaper than the last time because it came with the package. The pool and the hot tub was very relaxing. And the views were amazing. Want to... More

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Ginn2902, Front Office Manager at Holiday Inn San Jose Downtown Aurola, responded to this review

Dear Anya S, I’m pleased to heart your kindly Works. We shared your big gratitude to Christian and the Staff! We appreciate the time you took to post such a beautiful experience review. We hope to see you next time you visit San José Downtown. Sincerely, Ginnette Fernández More

Annapolis, Maryland
Contributor
17 reviews 17 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We only stayed for one night upon arrival before heading to Arenal. Loved everything about this place! The best breakfast of the trip! Indoor pool with the hot tub were great. The view of the city park and mountains was great! Wifi worked perfectly. The staff was perfect! But the location was the best thing about it- close to everything!

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norman2, Marketing Director at Holiday Inn San Jose Downtown Aurola, responded to this review

We are so happy you enjoyed your stay at our hotel. We hope you can visit us again soon! Pura Vida! More

New York City, New York
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I've stayed at this hotel on 3 separate trips to costa rica. It's overpriced but you get a better deal if it's not high season when you just walk in. They have nice views on the upper floors. There's nothing particularly redeeming about this hotel - just a place to spend the night in a relatively okay part of San... More

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norman2, Marketing Director at Holiday Inn San Jose Downtown Aurola, responded to this review

Thank you for taking the time to share your experience at our hotel. We are pleased you enjoy our location, and we hope we can offer good value for the price our guests pay. We are always offering specials so please feel free to email our reservations or call us for current special offers! More

San Ramon, Costa Rica
Top Contributor
60 reviews 60 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 2, 2014

No question this is a quality hotel. Great location too. But way over priced for CR. Check for AARP or senior citizens or military deals on line, or just show up and start negotiating. They are never ever sold out.

Was this review helpful? Yes 1
norman2, Marketing Director at Holiday Inn San Jose Downtown Aurola, responded to this review

We are glad you enjoyed your recent stay at our hotel. Our room prices are very reasonable, so we are surprised you found us expensive. We really try to provide excellent value for our guests. We hope you will come see us again soon! Pura Vida! More

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Additional Information about Holiday Inn San Jose Downtown Aurola

Also Known As:
Holiday Inn San Jose Aurola Hotel San Jose
Holiday Inn San Jose Aurola Hotel
Holiday Inn San Jose
San Jose Holiday Inn
Holiday Inn San Jose Downtown Aurola Costa Rica
Address: 5th Avenue and 5th Street | PO Box 7802-1000, San Jose, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn San Jose Downtown Aurola 3.5*
Official Description (provided by the hotel):
Experience a relaxing getaway in the heart of Central America at the Holiday Inn ® Hotel San Jose Downtown – Aurola, conveniently nestled in the center of lively San Jose, with panoramic views of the beautiful Central Valley. Conveniently located within walking distance of a variety of local attractions, guests will enjoy superior modern amenities and facilities such as free high speed WIFI access, an on-site business center, large meeting rooms, swimming pool and hot tub, fitness center, pub bar, and two restaurants. Discover a hotel where technology and hospitality come together in perfect harmony, where you can stay connected with modern Internet wireless access, and disconnect with a relaxed Costa Rica ambiance and modern luxuries. Whether visiting for a leisure getaway or a business connection, this San Jose hotel offers a peaceful, productive atmosphere where you can get the most out of your San Jose experience.Conveniently located within walking distance of all the best downtown attractions as well as downtown businesses. You will enjoy people watching in Parque Morazan, located just outside our front door. This park features a number of sculptures and monuments which decorate the expanse of urban green, including a beautiful domed structure, known as Templo de Música, or the Temple of Music. ... more   less 
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