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Holiday Inn San Jose Downtown Aurola

3.5 of 5 5th Avenue and 5th Street | PO Box 7802-1000, San Jose, Costa Rica
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Certificate of Excellence 2014
Holiday Inn San Jose Downtown Aurola
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Holiday Inn San Jose Downtown Aurola
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413 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney
Contributor
19 reviews 19 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just checking out if this hotel now - the beds were great, super comfy! There is a nice big pool and reasonably equipped gym on Level 3 too, and a nice surprise was the casino next door (had a live band on Friday night), as well as the market stalls on Saturday afternoon in the park just across the road.... More 

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Edmonton, Canada
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We got in late at night because our luggage was lost by the airline. The hotel was clean, the staff were friendly and the beds were very comfortable. In the morning there was a great hot breakfast, we only stayed the one night but everything seemed good.

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Rotterdam, The Netherlands
Top Contributor
72 reviews 72 reviews
42 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed a couple nights in this hotel as a stopover for nicaragua. The hotel is nice and the rooms are spacious and clean. Good daily servicing, nice service and a great location for visiting the museums. The breakfast is ok and the other food pretty good and reasonably priced. Great free wifi. The rooms can be a bit noisy... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I stays four days I got the worse experience in my life I paid 120$ A day there room has no refrigerator they put me in room tv from 19 century no breakfast included like the promise I have to pay 15 $ for breakfast I try to call American airline the didt do any things this is my 10... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spend as much time as possible in Costa Rica but usually on the Pacific Ocean Coastline near the Country's border with Nicaragua. The prospect of doing more business and therefore justifying more time in the country recently brought me to the Centre of the bustling Capital city of San Jose. I stayed at the Holiday Inn with my family... More 

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South Bend, Indiana
Top Contributor
55 reviews 55 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were placed at the Aurola by our travel agent, My Costa Rica, for our last night's stay in Costa Rica. I figured it would be like several other places we have stayed in town - noisy, old, basic .... Upon arrival we noticed the building was very clean and the staff very helpful. Our room was big, clean and... More 

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Ottawa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel four nights with a group. It was a good way to start and end our visit to Costa Rica. It is well located in the centre of San Jose, so an easy walk to major attractions in the city. It was also easy to adjust to the hotel which would be familiar to anyone who has... More 

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Ginn2902, Front Office Manager at Holiday Inn San Jose Downtown Aurola, responded to this review

DearSatch610; Thank you for share your comments regarding your recent stay at Holiday Inn Aurola. It’s great to hear you had some chance to walk through de city and your room was comfy with an amazing view of mountains of Central Valley. We do appreciate your feedback regarding dinning service and apologize if you experience an inconvenience. We hope to... More 

Southampton, United Kingdom
Top Contributor
84 reviews 84 reviews
62 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Holiday Inn is everything you would expect, located in the centre of San Jose close to all the amenities. The rooms are well equipped - no complementary water/no mini bar - there was a bath but it was small. However I noticed the receptionist gave complementary water to some guests (not us though:( Breakfast was pretty standard, buffet style,... More 

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Ginn2902, Front Office Manager at Holiday Inn San Jose Downtown Aurola, responded to this review

Dear Donna H, Thank you for share your comments regarding your recent stay at Holiday Inn Aurola. We are so happy to hear you enjoyed hotel location at heart of San José. We offer a welcome amenity to all our members from IHG Rewards Club, the biggest loyalty program around the world and you can join to this free program... More 

Burlington, Canada
Top Contributor
71 reviews 71 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This is a great hotel for a quick stay near the airport. We stayed here on our last night in Costa Rica after a five hour drive from our previous hotel. After the exhausting drive the quick check in and familiar holiday inn experience was welcome. The breakfast was okay, the rooms were okay, the big surprise was the nice... More 

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Ginn2902, Front Office Manager at Holiday Inn San Jose Downtown Aurola, responded to this review

Dear Canadian G; Thanks for your review regarding your recent stay at Holiday Inn Express which is located in Alajuela, just 10 minutes away from Juan Santamaria International Airport. Holiday Inn San Jose Aurola is located at San José Downtown, on the heart of Costa Rica capital! We hope you can visit our hotel during your next trip to Costa... More 

Ravenna, Italy
Top Contributor
82 reviews 82 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 15, 2014 via mobile

locations is downtown and close to pedestrian area . Service is standard good . Overall it need a deep renovation of the interior and better training of the staff . They are not friendly , pretending to be efficient , even when it is not necessary . Room very old with dusty feeling .

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IHGCare, Guest Relations Manager at Holiday Inn San Jose Downtown Aurola, responded to this review

Dear alexra66, Thank you for taking the time to post a review of our property. I am delighted to see that you found our location fit for your needs. Please accept my apologies if you found our property to be dated and kindly pardon the service you have experienced from our staff. Your feedback is very important to us as... More 

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Additional Information about Holiday Inn San Jose Downtown Aurola

Address: 5th Avenue and 5th Street | PO Box 7802-1000, San Jose, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn San Jose Downtown Aurola 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn San Jose Aurola Hotel San Jose
San Jose Holiday Inn
Holiday Inn San Jose Downtown Aurola Costa Rica
Hotel Style:
#22 Business Hotel in San Jose

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