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Holiday Inn San Jose Downtown Aurola

3.5 of 5 5th Avenue and 5th Street | PO Box 7802-1000, San Jose, Costa Rica
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Certificate of Excellence 2014
Holiday Inn San Jose Downtown Aurola
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Holiday Inn San Jose Downtown Aurola
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447 reviews from our community

Traveler rating
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    107
    34
    16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Lauderdale
Top Contributor
98 reviews 98 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars NEW

Always spend a night or two returning to States.Exremenly friendly associates.Always willing to help.Love staying here.Switched to here a few years ago.the other place close by.Beds like plywood. Breakfast okay.Would like to see pancakes or French Toast offered.

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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here for 4 days on a solo trip. The hotel a few blocks from a grocery store and a about 5 blocks from the National Theater and a quaint little plaza area. As a lone female traveler, I felt safe in this neighborhood going out at night for coffee and dinner. The hotel is your average Holiday Inn.... More 

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Dayton, OH
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Holiday Inn two nights sandwiched around a tour. Nothing special about the facilities of the hotel. Rooms are standard Holiday Inn fare, not large but well maintained. But what impressed me was the level of service we received. Everyone we interfaced with impressed me with their commitment to customer service. We really felt welcome at the hotel.... More 

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Senior Contributor
25 reviews 25 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The iconic building has been a landmark in san jose since a long time. My last visit was ten years ago and by then it had a "trapped in the 80's" vibe! Now this is gone. And you can see the effort to keep up. The staff was really helpful and willing to help. The food was nice, nothing that... More 

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Rochester
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stay there before and after a tour of Costa Rica. It was good, the tour included a dinner for both nights, same dinner choices for both nights. Food was ok at best.Was not local cusine. "Sea Bass" was talopia. breakfast buffet ok.

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NYC
Top Contributor
52 reviews 52 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here at the beginning and end of our trip to Costa Rica. Very centrally located within 2 blocks of main pedestrian Avenida Central, and one block to a supermarket. Wonderful city view from the 17th floor bar & restaurant. Breakfast buffet and menu at lobby restaurant is very good! Room 502 was nicely located and well laid-out with... More 

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Orlando, Florida
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel during a family trip in November. We stayed on the floor reserved for ICH rewards members. There was a lounge with a great breakfast in the morning, and a "happy hour" with beer, wine and snacks at night. The staff was super friendly and the room clean and comfortable. This was my first stay at... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 24, 2015

The hotel was very nice. Beds were really comfy and the rooms were clean. Hospitality was great. The food was just ok in the lobby restaurant. If you want to be down town this would be a good choice. If you get overwhelmed by city driving don't try to drive here during rush hour.

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Phoenix
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 22, 2015

I stayed for four nights, overall I felt that I got more than my money's worth. The price of the room is very reasonable for what you get. Check in: One person ahead of us in line. It was efficient and the woman who checked us in was very nice and hospitable. Staff throughout the hotel treated us as very... More 

Was this review helpful? Yes 2
brussels
Top Contributor
68 reviews 68 reviews
29 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed January 14, 2015

The hotel has a perfect location - right in the centre of town and walking distance to both the Jade museum and the Pre-columbian Gold Museum. The rooms are comfortable enough and the service is reasonable, but I could hear extremely loud music till quite late into the night. At first I thought there must have been noisy bars in... More 

Was this review helpful? Yes 3
Ginn2902, Front Office Manager at Holiday Inn San Jose Downtown Aurola, responded to this review

Dear Gordon799; Thank you for share your comments on TridAdvisor. We do appreciate your feedback regarding the noise that came from 17th floor. We apologized for the inconvenience you had during your stay. We are going to review this issue with the management team in order to take actions to ensure future events do not disturb guest comfort during their... More 

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Additional Information about Holiday Inn San Jose Downtown Aurola

Address: 5th Avenue and 5th Street | PO Box 7802-1000, San Jose, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn San Jose Downtown Aurola 3.5*
Number of rooms: 200
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Also Known As:
Holiday Inn San Jose Aurola Hotel San Jose
San Jose Holiday Inn
Holiday Inn San Jose Downtown Aurola Costa Rica
Hotel Style:
#11 Family Hotel in San Jose
#20 Business Hotel in San Jose

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