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All 86 San Jose hotels

Holiday Inn San Jose Downtown Aurola

3.5 of 5 Hotel   |   5th Avenue and 5th Street | PO Box 7802-1000, San Jose, Costa Rica
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Ranked #28 of 86 Hotels in San Jose
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Canadian G Burlington, Canada
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405 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Burlington, Canada
Top Contributor
71 reviews 71 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a great hotel for a quick stay near the airport. We stayed here on our last night in Costa Rica after a five hour drive from our previous hotel. After the exhausting drive the quick check in and familiar holiday inn experience was welcome. The breakfast was okay, the rooms were okay, the big surprise was the nice... More

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Ravenna, Italy
Top Contributor
82 reviews 82 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

locations is downtown and close to pedestrian area . Service is standard good . Overall it need a deep renovation of the interior and better training of the staff . They are not friendly , pretending to be efficient , even when it is not necessary . Room very old with dusty feeling .

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La Fortuna
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I was a little nervous about staying at a big chain-style hotel in downtown San José - I really didn't expect this hotel to deliver on service and room comfort, but boy, was I wrong! Holiday Inn Aurola clearly exceeded our expectations - great linens, super comfortable rooms, modern features, friendly, helpful staff, delicious and gargantuan breakfast buffet and the... More

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Costa Rica
Top Contributor
57 reviews 57 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Again in this hotel for business and pleasure. At the Reception they welcomed me and recognized me as a member of the Rewards program wich made me feel at home. As they know that I love the corner rooms because they are very spacious and with so much natural light and it allows me to work very confortable, so they... More

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Montreal
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very well located for those wanting to be in the city center, close to shopping, theatres, museums etc. The rooms are nice and the view, particularly from the higher floors is quite nice. The hotel coffee shop is mediocre at best, with inconsistent quality (very salty food etc), limited choice (no bacon for breakfast, dismal pastries) and... More

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Top Contributor
148 reviews 148 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had no control on this choice. It was on our tour. It was very nice. But, ask the staff before you venture out about the boundaries of where you should walk. Just one street behind the hotel is not so great. It is really safe, you just need to know as you do in all country. This is very... More

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a great location! Right in the center but away from the crowded lower part of San Jose! Everything to see in the city is at walking distance and you will enjoy the walk. Clean, nice views of the downtown area (10th floor, was my room located on). Rafael the doorman/bellman was so helpful and professional. Such a great person.... More

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Ginn2902, Front Office Manager at Holiday Inn San Jose Downtown Aurola, responded to this review

Dear ivanmv1: Thank your for share your comments regarding your recent stay at Holiday Inn Aurola. We love to hear you enjoyed our location and had time to discover the heart of San Jose Downtown. I past your kind comments to Rafael. We hope to welcome you back next time you travel to Costa Rica. Sincerely, Ginnette Fernandez More

Lisbon, Portugal
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a hard review, since there is nothing really wrong about the hotel, but it's just the overall atmosphere that transported me back to the 80's (a mix of Love Boat or the Atlantic City hotels run by Al Pacino's impersonation of the Godfather). the decor is really dated and the breakfast room is cramped, drab and utterly depressing.... More

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Ginn2902, Front Office Manager at Holiday Inn San Jose Downtown Aurola, responded to this review

Dear BSF72; Thank you for taking the time so share your opinion regarding your recent stay at Holiday Inn Aurola. We apologize your stay wasn’t a five star experience. Your comments enable us to target problems areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and... More

Tel Aviv, Israel
Contributor
17 reviews 17 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 18, 2014

Good value for money, the hotel is old and has very good service. It's a safe choice either if you travel for business or vacations. The food is also fine. I heard that the neighborhood is not too safe but I didn't experience any problem.

Was this review helpful? Yes 1
Ginn2902, Front Office Manager at Holiday Inn San Jose Downtown Aurola, responded to this review

DanielZ1; Thank you for share comments regarding your recent stay at Holiday Inn Aurola. We are pleased to heart our staff provide you a good service. We know that you have many choices when it comes to lodging services, and we hope you will continue to choose Holiday Inn Aurola next time you visit San José Downtown. Sincerely, Ginnette Fernandez More

Whittier, California
1 review
5 of 5 stars Reviewed October 16, 2014

I had a good experience with the staff, especially with Tony. He was very attentive and helpful. The Casino adjoined to the hotel was a nice surprise and safe place to be, and there as well the staff was kind and very helpful. The room was nice, good view and wonderful pillows. I would suggest this hotel to all.

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Ginn2902, Front Office Manager at Holiday Inn San Jose Downtown Aurola, responded to this review

Dear Jo anna E E; Thank you for taking the time to share your comments on Trip advisor. I will share your kind words with Tony and Casino Staff as well. It’s great to heart your room was comfy and you enjoyed the view of Central Valley. We hope to welcome you back next time you visit Costa Rica. Sincerely,... More

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Additional Information about Holiday Inn San Jose Downtown Aurola

Address: 5th Avenue and 5th Street | PO Box 7802-1000, San Jose, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn San Jose Downtown Aurola 3.5*
Number of rooms: 200
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Also Known As:
Holiday Inn San Jose Aurola Hotel San Jose
San Jose Holiday Inn
Holiday Inn San Jose Downtown Aurola Costa Rica
Hotel Style:
#25 Business Hotel in San Jose

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