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All 85 San Jose hotels

Gran Hotel Costa Rica

3.0 of 5 Hotel   |   Central and Second Ave. Between 1 & 3, San Jose 527-1000, Costa Rica
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Ranked #41 of 85 Hotels in San Jose
A recent review
3 of 5 stars reviewed yesterday
Carrie K Dallas, Texas
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595 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 of 5 stars Reviewed yesterday NEW

I really wanted to love this hotel ... especially the location but the hotel was quite icky and needs desperately to be updated. We got a suite at the top level for a very affordable rate and it appears that the furniture hasn't been changed since JFK stayed there. That said ... the service was excellent but I did move... More

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The location of this hotel couldn't be better, its in the center and near the main shopping street. Also the breakfast is super because of the "live" cooking of your fresh made waffles and omelettes. The rooms are spacious but dated, what should be charming but it is not anymore, that's why I gave the 3 stars in stead of... More

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Portland, Oregon
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago

Yes...she's a bit old, shabby even....and yes, perhaps a bit creepy, but if what you need is a place to sleep in the heart of San Jose, then this hotel is really not that bad. She is steps from the Teatro Nacional (a very worthwhile place to visit and take in a performance!) She is also steps from the Gold... More

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Sandor T, Manager at Gran Hotel Costa Rica, responded to this review

Thank you for your much appreciated comments, all of them have been taken into consideration. Actually we are in process of implementing a master refurbishment plan and hope you will be back soon at our historical property to enjoy all new amenities. More

2 reviews
1 of 5 stars Reviewed 1 week ago

The hotel does not look anything like the pictures on the website. As we drove up, I could not believe we were at the hotel because the neighborhood was not nice at all. The hotel has a bad smell, everything inside is old and the neighborhood is not clean. The bathroom in our room was not clean and the toilet... More

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Sandor T, Manager at Gran Hotel Costa Rica, responded to this review

Thank you for your much appreciated comments. We are sorry we could not fulfill you expectations. Actually we are in process of implementing a master refurbishment plan and hope you will be back soon at our historical property to enjoy all new amenities. More

Washington DC, District of Columbia
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Really a sub-par hotel. One could describe it as shabby on the edge of creepy except that it goes beyond that to things like the locks on the door are broken, the AC doesn't work, and the front desk doesn't answer the phone.

Was this review helpful? Yes 2
Sandor T, Manager at Gran Hotel Costa Rica, responded to this review

Thank you for your much appreciated comments. We are sorry we could not fulfill you expectations. Actually we are in process of implementing a master refurbishment plan and hope you will be back soon at our historical property to enjoy all new amenities. More

Fair Oaks, California
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 3 weeks ago

Ah the Gran Hotel, what splendor you have but lack of wifi in your rooms. So the room was fine, enough space, ac , and a clean bathroom. Parking was not free or easy. We paid $15 dollars for valet parking. The resturant was average to moderate priced , but the food was better than expected. We had a house... More

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Sandor T, Manager at Gran Hotel Costa Rica, responded to this review

Thank you for your much appreciated comment, they all have been taken into consideration. We hope to welcome you back soon at our historical property, your home away from home, the Gran Hotel Costa Rica. More

barcelona
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great building, better food, but beware that some rooms are VERY noisy. If your room is on the same street as the Casino you will have a very noisy night. The music is very loud. Oyherwise, the included breakfast was amazing and we also had supper in their restaurant and it was very good. Just try to avoid the rooms... More

Was this review helpful? Yes 1
Sandor T, Manager at Gran Hotel Costa Rica, responded to this review

Thank you for your comments which are much appreciated. We are working on an upgrade of our window system to prevent the street noise penetrating our rooms and to assure a quite night rest to our customer. We hope to welcome you back to our hotel soon. More

Brussels, Belgium
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is very pretty to look at especiallywhen you just enter the building. I really liked the style, colonial, grand, etc. The rooms are ok Not fantastic Could be bigger and seem to be in need of renovation The best was breakfast served in a nice top floor lobby

Was this review helpful? Yes
Sandor T, Manager at Gran Hotel Costa Rica, responded to this review

Thank you for your much appreciated comments. Actually we are in process of implementing a master refurbishment plan and hope you will be back soon at our historical property to enjoy all new amenities. More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Very quaint and great location! Checked in for the night before we flew home the next day, charming hotel right next to the Central Avenue where we toured the shops and the locale culture. Staff was very nice and helpful, really made us feel welcome as we lamented the end of our Costa Rica vacation. Puts Vida!

Was this review helpful? Yes
Sandor T, Manager at Gran Hotel Costa Rica, responded to this review

Thank you for your much appreciated comments. We hope to welcome you back soon at our historical property, your home away from home, the Gran Hotel Costa Rica. More

Orlando, Florida
Top Contributor
441 reviews 441 reviews
72 hotel reviews
227 helpful votes 227 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has so much charm and is located centrally in the heart of San Jose. We loved the entrance which makes the hotel look like its in a different century then the one we are in right now. The inside also has a feel of "old school". My wife and I particularly love the foyer towards the back where... More

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Sandor T, Manager at Gran Hotel Costa Rica, responded to this review

Steve, thank you for your much appreciated comments. We hope to welcome you back soon at our historical property, your home away from home, the Gran Hotel Costa Rica. More

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Additional Information about Gran Hotel Costa Rica

Address: Central and Second Ave. Between 1 & 3, San Jose 527-1000, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gran Hotel Costa Rica 3*
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Also Known As:
Gran Hotel San Jose
Gran Hotel Costa Rica San Jose

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