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Gran Hotel Costa Rica

3.0 of 5 Central and Second Ave. Between 1 & 3, San Jose 527-1000, Costa Rica
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Gran Hotel Costa Rica
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Gran Hotel Costa Rica
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617 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

If you are going to spend a night in the city then I would have to recommend this hotel. Although it is basic and perhaps a little noisy with in room window A/C and street noise it should be like this. I love the architecture. Reminds me of old Central American movie scene. Amenities are great. Enjoy your stay .

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Vancouver, Canada
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent location in the centre of San Jose. The room we had was a bit small, but the beds were clean and very comfortable. The air conditioner is too loud to leave on all night but luckily at this time of year in San Jose you can open the Windows at night. The staff are great and very friendly.

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HIRAM
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is a known fact that the hotel is becoming antiquated. Famous for the brief stay of president John Kennedy in the early 60s but the service is still classy. The food is great. Try the chicken vegetable soup it's excellent. The main elevator is faulty several times during my stay there so I will advise you to avoid it... More

Was this review helpful? Yes 2
New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My friend and I went on a trip and stayed for a week at Gran Hotel Costa Rica. The staff were super friendly. The breakfast was nice. The location was ideal. It's in the city center, so you can walk to everything such as the museums, zoos, and walk down the pedestrian street to go shopping. Food is everywhere especially... More

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Sandor T, Manager at Gran Hotel Costa Rica, responded to this review

Thank you for your much appreciated comments. We hope to welcome you back soon at our historical property, your home away from home, the Gran Hotel Costa Rica. More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 20, 2014 via mobile

The whole place smells like filthy, old and wet. Air conditioning is a joke, one of those portable air conditioning machines, and they dont even have proper maintaince. They tend to over charge, instead of a credit card reversal, they make a "transfer" to you bank, to make it hard to get your money back. Customer service is worst ever.... More

Was this review helpful? Yes 3
Sandor T, Manager at Gran Hotel Costa Rica, responded to this review

Thank you for your much appreciated comments. We are sorry we could not fulfill you expectations. Actually we are in process of implementing a master refurbishment plan and hope you will be back soon at our historical property to enjoy all new amenities. More

Toronto, Ontario
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 3, 2014

This is the worst hotel I've ever stayed in my life. The facility is old, out of date, and very filthy. Carpet is grose and slimy and there are hair and lint everywhere in the room. The bathroom was lit by only a pot light. It is so dark that you can hardly see when taking a shower. This hotel... More

Was this review helpful? Yes 1
Sandor T, Manager at Gran Hotel Costa Rica, responded to this review

Thank you for your much appreciated comments. We are sorry we could not fulfill you expectations. Actually we are in process of implementing a master refurbishment plan and hope you will be back soon at our historical property to enjoy all new amenities. More

Denver
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 1, 2014

This hotel has the potential to be a great classic property given some subtle updates and renovations which enhance but do not destroy the old school aesthetic. The lack of central air, or at least window air conditioning, is completely unacceptable in this day and age. Also, the public elevator leading to the rooms has a window which provides a... More

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Sandor T, Manager at Gran Hotel Costa Rica, responded to this review

Thank you for your much appreciated comments,all of them have been taken into consideration. Actually we are in process of implementing a master refurbishment plan and hope you will be back soon at our historical property to enjoy all new amenities. More

Adelaide, Australia
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 30, 2014

In its day and when JFK stayed there it would have been a great hotel, but the rooms need updating, airconditioning for the warmer days would be great, bowever in saying that I enjoyed my stay there....the staff are great, helpful and friendly. The staff at breakfast made a great start to the day friendly bright and made some great... More

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Sandor T, Manager at Gran Hotel Costa Rica, responded to this review

Brian, thank you for your much appreciated comments. Actually we are in process of implementing a master refurbishment plan. We hope to welcome you back soon at our historical property, your home away from home, the Gran Hotel Costa Rica, to enjoy all new amenities. More

Helsinki, Finland
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 25, 2014

I give three stars because the location is PERFECT. The service was good as well. I must throw in that the breakfast host, Victor (?) made your morning with the most friendly service I have come by. He his definitely a valuable asset to the hotel. However, the common areas and rooms are outdated. We had connecting superior rooms which... More

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Sandor T, Manager at Gran Hotel Costa Rica, responded to this review

Amelia, thank you for your much appreciated comments. We are sorry we could not fulfill you expectations. Actually we are in process of implementing a master refurbishment plan and hope you will be back soon at our historical property to enjoy all new amenities. More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 22, 2014 via mobile

Great service,hearty&healthty food.minor situation in bathroom was corrected inmediately.Yes I will recomend El Gran Hotel Costa Rica.My sister & l went for 1 night,stay 2.We eated@hotel Rest.service,food&price was fine.l don't think its wise to go for á walk at night in downtown area,we did it,it was ok,w're in our 70's(not safe in any big city)

Was this review helpful? Yes
Sandor T, Manager at Gran Hotel Costa Rica, responded to this review

Thank you for your much appreciated comments. We hope to welcome you back soon at our historical property, your home away from home, the Gran Hotel Costa Rica. More

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Additional Information about Gran Hotel Costa Rica

Address: Central and Second Ave. Between 1 & 3, San Jose 527-1000, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Gran Hotel Costa Rica 3*
Number of rooms: 105
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Also Known As:
Gran Hotel San Jose
Gran Hotel Costa Rica San Jose

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