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Gran Hotel Costa Rica

Central and Second Ave. Between 1 & 3, San Jose 527-1000, Costa Rica
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716 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Canberra, Australian Capital Territory, Australia
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

fantastic location - right in the centre of everything in Central SAN Jose and very convenient. the rooms facing the national theatre are very good but the others were cramped and had no air flow. historic place but probably could do with an upgrade with carpet and walls etc the lifts need to be fixed up (e.g. floors labelled correctly... More 

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La Jolla
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

The room was adequate, what I expected having stayed there many times in the past. The WiFi was mostly non-operable. The most vexatious aspect I found after checking out. When I reviewed by debit charges, I found extra charges for "Hotel Extras" "Hotel Beds" and two other non-identified charges. I wrote the hotel asking for an explanation but received no... More 

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San Jose, Costa Rica
2 reviews
4 of 5 stars Reviewed 1 week ago

Who can resist the charm of a historical grand old hotel in the center of the city. Architecturally beautiful, it stands as a tribute to the Costa Rican people who appreciate The value of cultural pride and antiquity over the profit of progress. I have always wanted to stay in this wonderful hotel and finally had the chance. I got... More 

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Mansfield, United States
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is clean and nice and had all the normal basic amenities. Wifi was a little bit slow but there were a lot of kids during the day. It's within walking distance to everything. A little noisy at night because it is in the center of the town.

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San José, San Jose, Costa Rica
Senior Contributor
49 reviews 49 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located @ the heart of the city, next to the Plaza de La Cultura park and the National Theater. The building itself is not one of the best as it is known to be one of the oldest building in San Jose however due to it's approximity to most landmarks around the city, this is one of... More 

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London,UK
Top Contributor
137 reviews 137 reviews
62 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I’m sure in its heyday this was indeed a grand hotel. Nowadays the glory is faded, and some refurbishment to the rooms wouldn’t go amiss. Still, it means the place has a bit of character (we were woken on the first morning by a dreadful racket from behind our AC unit – turned out to be a pair of parakeets... More 

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Oakville, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After our request to move to a quieter room with double-glazed windows was granted, we were extremely happy patrons. We had a lovely view of the National Theatre and Culture Square. This hotel has a lot of character and public spaces to explore. We loved the ambience and view from the fifth floor dining room where a delicious buffet breakfast... More 

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María Luisa B, Manager at Gran Hotel Costa Rica, responded to this review

Thank you for your much appreciated comments. We hope to welcome you back soon at our historical property, your home away from home, the Gran Hotel Costa Rica. More 

ontwor
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Gran really used to be grand, but like an old pair of boots, the laces are frayed, soles worn down. The location and service are still good, but be prepared for deferred maintenance. Bathrooms tend to put off a foul odor, the elevators are routinely out of service, and breakfast is unremarkable. No wonder they're one of the lower... More 

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María Luisa B, Manager at Gran Hotel Costa Rica, responded to this review

Thank you for your much appreciated comments. We are sorry we could not fulfill you expectations. Actually we are in process of implementing a master refurbishment plan and hope you will be back soon at our historical property to enjoy all new amenities. More 

West Palm Beach, Florida
Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed 4 weeks ago

A once magnificent old hotel, it is desperate need of not only a renovation, but some serious repairs. Windows don't close, elevator service is sporadic, broken in-room fridge. All around, in very poor shape. But the price is cheap, so at least they know what they are offering.

Was this review helpful? Yes
María Luisa B, Manager at Gran Hotel Costa Rica, responded to this review

Thank you for your much appreciated comments. We are sorry we could not fulfill you expectations. Actually we are in process of implementing a master refurbishment plan and hope you will be back soon at our historical property to enjoy all new amenities. More 

Travelers are raving about these San Jose hotels

Toronto, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

Needs renovation badly. Wifi is restricted. One of the elevator was out of order. The breakfast was not good and the place it was in is from 1970, very depressing. The only good thing is the location.

Was this review helpful? Yes
María Luisa B, Manager at Gran Hotel Costa Rica, responded to this review

Thank you for your much appreciated comments. We are sorry we could not fulfill you expectations. Actually we are in process of implementing a master refurbishment plan and hope you will be back soon at our historical property to enjoy all new amenities. More 

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