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All 85 San Jose hotels

BEST WESTERN Irazu

3.5 of 5 Hotel   |   Km 3 Autopista General Canas, San Jose 1000, Costa Rica
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Ranked #25 of 85 Hotels in San Jose
A recent review
4 of 5 stars reviewed 1 week ago
Jim_B_10 Madison, Connecticut
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355 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Madison, Connecticut
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had a one night stay as part of our package. The hotel is right on Rt 1 / Pan American Hwy, 8 mile straight shot to the International airport. Ride takes about 10 minutes without traffic. Parking was tight but the guard put us in a handicap spot so we got that best spot at the hotel Hotel was... More

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear Jim_B_10, thank you for writing and posting such a detailed review about your stay. It is wonderful to know how much you liked everything our hotel had to offer, starting with a very efficient service from our staff, great and very convenient services (like the free wifi, the complimentary Denny´s breakfast, and the computer center), very comfortable and clean... More

Penngrove, California, United States
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed overnight at the Irazu due to business trip. My room was nice and very comfortable. There is a nice pool and jacuzzi. The hotel bar is expensive and I did have lunch there which was so so. The gift shop was also pretty expensive as well. That bing said there was not one person that worked in the... More

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear Laurie S, thanks for taking the time to write and share your review. We are very pleased to learn that you found your accommodations so nice and comfortable and our entire staff so nice, helpful and attentive. We are always striving in making all of our guests have a very comfortable and satisfying hotel experience so whenever we read... More

Denver, Colorado
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean, the staff was friendly and the grounds were well kept. I stayed here for 3 nights and would stay again and I would recommend this hotel. I would skip the Dennys free meal, and just order of the regular menu. The pool area was clean. The free shuttle was helpful, but keep in mind it does... More

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear branden7, thanks for writing and sharing your comments. It is always very nice to hear our guests write such wonderful things about our premises (how well kept the grounds are), our accommodations (how clean and comfortable they are), our services (complimentary breakfast at Denny´s, free wifi, and free shuttle service to and from the airport), and ouur very attentive... More

Broomfield, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was in a great location, close to the airport. We stayed here for 3 nights and would stay again. The Staff was friendly and Helpful. The rooms were clean. The courtyard is very nice, as the pool and Jacuzzi are well taken care of. I would recommend this hotel and I would stay here again. The Casino attached... More

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear LizH1174, thanks for posting such great comments. It is a delight for us learning how our guests are always so satisfyied with our hotel´s services, acoommodations, premises, staff and location since we thrive on their happiness and comfort. Also, knowing that you will definately stay with us again makes our day because it shows us that we are doing... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The highlights of this hotel are its location (close to downtown SJ and the Airport), free shuttle and helpful staff. I've stayed here many times with medical groups and it's great value. They renovated many of the rooms and now it's even better.

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear Santiago M, thank you for sharing your nice review. It makes us very happy to learn how satisfied you are with our hotel and the service s we provide, we are also thrilled to learn thatyou are already part of our extended global family since you have stayed with us many times before. Our location is also very convenient... More

London
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A standard BW hotel. The staff were excellent and went out of their way to help, their english was great. The rooms are basic but clean. Facilities are good, swimming pool is clean, fitness centre is basic but has standard cardio equipment and seemed to be open all hours. The breakfast at Dennys was a bit disappointing but you could... More

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear kiwigal999, thank you so much for sharing such a terrific review about our hotel. It is wonderful to learn that you stayed with us twice, making you already a part of or wide global family. It is imperative for us to to go above and beyond to be able to deliver to each and every guest everything they were... More

Centennial, United States
1 review
5 of 5 stars Reviewed August 16, 2014

This Best Western excels in taking care of their guests. The hotel staff is friendly, efficient, and always ready to help one get settled in. The hotel is clean, as are the rooms. The courtyard swimming pool, and Jacuzzi are well taken care. The landscaping is appealing. They do a nice job here. Bring cab money.

Review collected in partnership with Best Western

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear ChuckE, thank yo for posting your fabulous comments about our hotel. We are very pleased to learn how much you enjoyed staying with us and how much you liked our landscaping and our pool and jacuzzi. We want our guests not only to find us physically appealing, but also we want them to be sure that by offering the... More

San Jose, Costa Rica
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 13, 2014

Great location for business and fun. Just outside of the city, 15 min from the international airport and halfway to the major business centers and free-zones where a great deal of American Fortune 100 and Fortune 500 companies have settled their Corporate Headquarters for the regional clients. It is also close to major tourist attractions such as museums, volcanos and... More

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear Diego S, thank you so much for taking the time to write and post such an amazing review. Knowing how much you appreciate our services, our very comfortable accommodations, our very convenient location and last but not least, our wonderful staff that is always going the extra mile to make or guests feel more than welcomed and right at... More

Atlanta, Georgia
Contributor
19 reviews 19 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 8, 2014

There are many much better options for the price in the area. The staff was nice, the room was so dated: it reminded me of random hotel room by the highway in middle America. There were a few positive aspects though; the pool area is nice, the room was quiet and the bed wasn't bad, the wifi was also good... More

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear 27Mathieu, thank you so much for taking the time to write and share your comments about your stay with us. It is fantastic to learn how much you liked the services we offer such as the complimentary shuttle to and from the airport, the free wifi, and the Casino in our premises with its great happy hour. We regret... More

Madrid, Spain
Top Contributor
62 reviews 62 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 3, 2014

The hotel picked us up at eleven p.m. when we arrivedat the Airport so San Jose, what good service. We were checked in fast, and we had 2 adjoining rooms, as we are a family of 6 on holiday together. Rooms were spotless, view of the huge swimming pool. Although the weather was cool in the morning, the children had... More

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear mimi g, thank you for writing such awesome comments about your stay with us. Thank you for making us you and your famils favorite hotel, we are very honored and proud of it. We are very happy to learn how much you liked our accommodations and premises, and how much you and your family were able to rest during... More

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Additional Information about BEST WESTERN Irazu

Address: Km 3 Autopista General Canas, San Jose 1000, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Irazu 3.5*
Number of rooms: 214
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Also Known As:
Best Western Irazu Hotel San Jose
Best Western Hotel Irazu
Best Western San Jose
San Jose Best Western
BEST WESTERN Irazu Costa Rica/San Jose

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