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All 85 San Jose hotels

BEST WESTERN Irazu

3.5 of 5 Hotel   |   Km 3 Autopista General Canas, San Jose 1000, Costa Rica
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72%
Ranked #25 of 85 hotels in San Jose
A recent review
5 of 5 stars reviewed 1 week ago
beenice Vancouver
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  • Reviews (351)
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351 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Vancouver
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for a night before our trip to the Arenal area on June 29th. This is a no frills kind of place, great for a ngiht. Asked for a room overlooking the pool as previous travelers suggested and it was great. We were too tired to try out the pool but it was fairly large pool. The staff... More

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La Canada Flintridge, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This is a decent place to hang your hat for one night either before an early morning flight or after arriving in San Jose late in the day. We arrived late afternoon and needed a safe, comfortable place to sleep before heading out at 6:00 the next morning to Tortuguero. Our room looked out over the pool area and I... More

Review collected in partnership with this hotel

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear LadyMadonna923, thank you for sharing your review. It is terrific to know how much you enjoyed staying with us because making our guests happy and comfortable is what we are all about. We provide very convenient and good services to our guests so they can know for sure that their comfort and well being is always on our minds.... More

Washington, District of Columbia, United States
Contributor
17 reviews 17 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just got off 6 hours on a plane, needed to take a taxi to the hotel. Got in about 11pm, so we were tired. The front desk had two people, one person working with customers, the other person adding up receipts and ignoring customers. After about 30 minutes of standing in a line that didn't move, the second person... More

Was this review helpful? Yes 2
Marjorie E, Public Relations Manager at BEST WESTERN Irazu, responded to this review

Dear FriedaLucy, thank you so much for sharing your comments because they´re very important to us since they let us know what our guests think and feel about our hotel and its services. Helping guests get all the rest they need and deserve plus providing them with all they need and request are our most important duties because we want... More

iowa
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 18, 2014

I was immediately impressed when we arrived at the Best Western Irazu. The lobby is appealing and the pool area is very nice, with palm trees and a hot tub. My room was clean, although the bed was a little hard and uncomfortable. The bathroom had a nice hot shower. The area seems to be quite safe, although somewhat boring.... More

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear cmw133, thank you for sharing your comments. It made us very proud learning how we were able to surprise you, and there is nothing we like more than to make our guests feel happy and satisfied with our hotel and the services we offer. By providing them with the highest quality of accommodations, very convenient services and a very... More

Playa Panama, Costa Rica
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 8, 2014

Clean and well maintained. Had a good nights sleep in a comfortable bed. Quiet and secure. Casino was fun and featured a great Happy Hour deal. Highly recommend if you have any business with Immigration (Migracion in CR) as it is near by.

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear Brdyz, thank you so much for posting such a great review. Making our guests feel very comfortable and providing them with all the peaceful rest they need is very important for us because we want them to be sure that they can always leave their well being in our capable hands. By providing them with the best and most... More

Canton, Michigan
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 5, 2014

We spent our last nite in Costa Rica here. The hotel is 20 minutes from the airport with a free shuttle that runs every 20 minutes. The room was clean and good sized with a private balcony overlooking the pool and hot tub area. The grounds were lovely. Breakfast at Denny's was good. We did not like the attached restaurant/bar.... More

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Marjorie E, Public Relations Manager at BEST WESTERN Irazu, responded to this review

Dear DebLucky2014, we really appreciate your comments, thank you for writing them. It is very nice to hear how much you liked our hotel, specially our comfortable rooms, our very convenient services and our beautiful landscapes. We are a hotel whose main purpose is to provide our guests with the highest quality of accommodations, services and staff in order for... More

Paris, France
1 review
4 of 5 stars Reviewed June 5, 2014

Standard american hotel good rated, going there you know what to expect, no surprise. I liked the pool and hot tub outside, very nice, this make a great bonus to the hotel. rooms are very standard. Breakfast at Dennys that is next door, 24h, not bad.

Review collected in partnership with this hotel

Was this review helpful? Yes
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear Martalex_fr, thank you for posting your review. We are very happy to learn that your stay with us was all what you were expecting, very comfortable accommodations, beautiful gardens and landscapes, very convenient services and a very attentive and friendly personnel. We want our guests to leave our premises glowing with satisfaction and knowing that they can always rely... More

Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2014

the hotel and accomodations were nice, however the 2 elevators were out of service the time we were there. I got stuck on both elevators at one time or another and finally decided to walk up and down the stairs rather than take the chance of getting stuck again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear travelcrazy1945, thank you for posting your comments. It makes us very joyful to know how much you liked our hotel and how comfortable and nice you found our accommodations. Please accept our most sincere apologies for the mishap you had with our elevators. We assure you that problems of this nature seldomly occur, unfortunately it happened to you twice... More

Ontario
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 28, 2014 via mobile

We stayed at the Best Western Irazú after landing at the airport late in the evening. We were able to pickup our rental car right at the hotel and the next morning hit the road for our destination on the pacific coast. Hotel was clean and updated lobby area, nice centre court years with pool. The rooms a re a... More

Was this review helpful? Yes
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear protegehockey, thank you for sharing such a superb review. Making each of our guests happy and satisfied with the services we offer is very important for us because we are totally committed to provide them with everything they need and request for an excellent stay free of any worries and hassles. We are delighted to learn how much you... More

San Isidro de El General, Costa Rica
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2014 via mobile

After reading some of the negative reviews on this hotel I was a little skeptical about our stay. To my surprise and relief I found none of the problems reported by others. I think this establishment has made a real effort to overcome any prior deficiencies. For example, one reviewer sited a slow internet connection. Quite to the contrary I... More

Was this review helpful? Yes
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear slickmini, thank you for writing such a wonderful review. We really do thrive in our guests' satisfaction and there is nothing more important for us than to show them that they can leave their total comfort in our hands because we always keep our promises, and as a hotel, we promise our guests that they are going to get... More

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Additional Information about BEST WESTERN Irazu

Address: Km 3 Autopista General Canas, San Jose 1000, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Irazu 3.5*
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Also Known As:
Best Western Irazu Hotel San Jose
Best Western Hotel Irazu
Best Western San Jose
San Jose Best Western
BEST WESTERN Irazu Costa Rica/San Jose

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Casino Hotel in San Jose #14 Romantic Hotel in San Jose #21 Business Hotel in San Jose
Hotel Class
Number of rooms
214

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