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All 85 San Jose hotels

BEST WESTERN Irazu

3.5 of 5 Hotel   |   Km 3 Autopista General Canas, San Jose 1000, Costa Rica
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Ranked #24 of 85 hotels in San Jose
A recent review
4 of 5 stars reviewed 2 weeks ago
Shonton Willemstad, Curacao
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335 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Willemstad, Curacao
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Very pleasant stay, nothing at all to complain ! Nice people and ligitamite, always ready to serve and go out of their way to guarantee for you to have a pleasant stay. Simply an very good experience in a decient, safe and friendly enviorment. Highly recommended.

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear Shonton, we really appreciate your wonderful comments. There is nothing we like more than when we read reviews like yours in which guests write that everythng in our hotel was up to their liking and expectations and much more because we really do thrive on their complete and total comfort and satisfaction. We want them to experience a very... More

San Jose, California
1 review
4 of 5 stars Reviewed 3 weeks ago

If you are visiting Costa Rica for the first time this is good place to start. (this was our 5th Costa Rica trip and first time beginning at the BW Irazu). The Free shuttle from the airport is very convenient, provided you arrive not too late in the evening (check with hotel for last shuttle). The hotel room is standard... More

Review collected in partnership with this hotel

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear Capt_Doubloon. thank you for sharing such a thorough review. It is always nice to know when our guests are satisfied about our hotel, its services, its location and the attention received. We are a hotel that thrives in our guests happiness and comfort, that is why we are constantly looking for ways to improve the services and accommodations we... More

Santa Teresa, Costa Rica
1 review
5 of 5 stars Reviewed 3 weeks ago

a very good professional and nice experience. the place is central , especial the whole stuff is very friendly and professional.this hotel has everything you need. also the convinienc having wendiy next dor and a casino is the icing on the creme

Review collected in partnership with this hotel

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Marjorie E, Public Relations Manager at BEST WESTERN Irazu, responded to this review

Dear FRITZLAND, thank you for writing such a great review, We are delighted to know that you not only found our hotel very professional, with a very convenient location, a very helpful and friendly staff and with all that you needed to make your stay a very pleasant and successful hotel experience. We are totally committed to our guests comfort... More

Boca Raton, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We needed a hotel close to the airport and my husband's cousin recommended this place. After driving around on the crazy roads of San Jose, we welcomed the peacefulness of our room which overlooked the pool. We wished we had stayed longer so that we could have enjoyed the inviting pool as well as the awesome workout room. We did... More

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear Betsy N, thank you so much for taking the time to write and share your comments. We are thrilled to learn how much comfort and peacefulness our hotel gave you during your stay, specially since your room overlooked our beautiful pool and the incredible garden surrouding the hotel. We have always been a hotel who takes our guests' comfort... More

Wynndel
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

We have stayed at the Best Western, Irazu on all of our stays in Costa Rica. We usually stay two or more nights as it is very convenient to use the shuttle to the airport. The staff are always, friendly, professional and courteous. The pool and gardens at the hotel are very nicely kept and the rooms are comfortable.

Review collected in partnership with this hotel

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear Ben C, we really appreciate your wonderful review. It makes us extremely proud to see when a guest is a constant guest because it clearly shows us how satisfied they are with our hotel, its services and accommodations, so much that they continuously rely upon us for their satisfaction and convenience of a wonderful hotel experience. Our staff is... More

Arlington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is not worth the money. Our room was from the 70s and ugly, the restaurant in the hotel was awful, and the hot water was non-existent. Also don't plan on sending postcards from here they do not have the service. The hotel itself is dated and for the money I would go somewhere else. Vet disappointed in my... More

Was this review helpful? Yes 1
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear Pamela S. thank you very much for your review. We are extremely proud of our hotel, its services and our entire personnel because we really do strive in providing our guest with the highest quality of services and accommodations for their total satisfaction. It makes us very sad to learn that you found our rooms dated since only a... More

Hamilton, Canada
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I thought the hotel was very nice. The restaurant was affordable and good. I enjoyed the Casino on site. The room overlooking the courtyard had nice balcony but we had to have a service call for the shower. Barely any water coming out. I would recommend it. Close to airport and downtown.

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear Kristina2014, thank you for posting such a candid review. It is very rewarding to know how much you liked our hotel and its services and how fun you found our casino. We thrive on our guests' satisfaction and well being so it makes us very happy to learn when our guests leave feeling so pleased about everything they experienced... More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 4 weeks ago

This hotel is okay for the price. The lobby area, gardens and pool are nice. The other thing that I liked was that there was a computer lab where Internet was free. Printing was free too, which was helpful when printing information for activities. The room was okay. The two double beds (beds are full size not queen) were comfortable.... More

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear Lina W, thank you very much for sharing such a thorough review about your stay with us. It is a delight to learn of how much you liked our hotel, its gardens and pool, and how convenient you found all the services we offer. More than our job, it is a pleasure to make our guests feel very comfortable... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I had the the misfortune of my flight with Avianca Airlines being canceled. Avianca has an arrangement with Best Western Irazu, so myself and a friend where given a free nights stay before our new flight out the next day. After 8 hours in the airport I just conked out on the bed and never thought to have to pay... More

Was this review helpful? Yes 1
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear Evan C, thank you so much for posting your comments since they are very important for us because they provide us with big amounts of feedback about how our guests perceive us and the services we offer, that way, we can see what we can do to continuously improve for attaining our guests' total satisfaction. We are mortified to... More

Louisville, Kentucky
1 review
5 of 5 stars Reviewed March 13, 2014

I only stayed one night at Best Western Irazu on the last day of our wonderful trip through Costa Rica. The hotel Irazu had very comfortable rooms and the restaurant / bar area was perfect for a final night with good food and good drinks. The bartenders and wait staff were very friendly and professional. I enjoyed a quick swim... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Marjorie E, Public Relations Manager at BEST WESTERN Irazu, responded to this review

Dear Valerie S. thank you for writing such a nice review. It is lovely to learn how much you liked our hotel and its services and how much you enjoyed staying with us eventhough it was a very short stay. We are a hotel that takes very seriously our guests´comfort and satisfaction so we really do strive to comply with... More

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Additional Information about BEST WESTERN Irazu

Also Known As:
Best Western Irazu Hotel
Best Western Irazu Hotel San Jose
Best Western Hotel Irazu
Best Western San Jose
San Jose Best Western
BEST WESTERN Irazu Costa Rica/San Jose
Address: Km 3 Autopista General Canas, San Jose 1000, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Business Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Irazu 3.5*
Reservation Options:
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