We spent one night here on the last leg of our fantastic CR adventure trip.
The room was comfortable and it did have some perks. 1). We had a balcony that overlooked the pool area, which was very nice to sit and relax. 2). The free cocktail hour in the lobby bar from 5:00 - 6:00 was nice and we...
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Dear user:
Thank you very much for your comment.
It is great to know that you could enjoy our facilities and amenities. We apologize if you had any kind of disadvantage, and we promise a perfect stay during your next visit.
We are going to be more than happy to have you back here.
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I got stuck here one recent evening while traveling through, thankfully the friendly staff cut me a little discount on a room. The clientele is a mix between San José's business elite and upscale tourists. I didn't fit in with my worn backpack, to say the least. The pool is sweet and it's not too often you get to work...
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Dear user:
Thank you very much for your comment.
It is good to know that you liked our facilities, we try to offer a proper quality-service relation for our rate. We also have two restaurants just in front, so maybe those are good options for you.
Now that you know us, we would really like to serve you during your...
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I stayed one full week there. On the second day I broke my foot in a tour, and they let me borrow a wheelchair for the rest of the week.
The maids were kind and sweet, the rooms are not luxurious but comfortable. You can drink harmlessly the tap water on the bathrooms, the pool is beautiful, the jacuzzi is...
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Dear user:
Thank you very much for your comment.
We are delighted to know that you had a good experience with us, and it will be our pleasure to receive you here again.
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Just stayed here one night ..short walk to a market and restaurant. The hotel offers free shuttle, free breakfast at Denny's next door and free calls to the US...coffee maker in the room. Lovely pool area w/ a jacuzzi but we didn't have time to use it. Front desk staff very nice and helpful.
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Dear user:
Thank you very much for your comment.
It is great to know that despite you had a short stay with us, you could enjoy it.
We will be for sure, waiting for you next time.
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I was hosted during three nights and I quite liked. Theres was only a little problem with a leak in the bathroom.
All the workers at the hotel are nice and polite, specially I met a waitress at the hotel's bar La Cantina (I don't remember her name) but she was really nice to me all the time.
The hotel...
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Dear user:
Thank you very much for your comment.
We are really glad to know that you liked our hotel and our service.
It is our pleasure to give you the best attention, and we will be happy to have you back here.
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We spent 3 nights at Best Western Irazu last week before and after a week south in Dominical. The hotel has a nice pool and jacuzzi. But more than that it has free airport shuttle service, free breakfast at Denny's, free internet, free happy hour from 5:00-6:00 and
free calling to the USA! Be sure to ask for a pool...
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Dear user:
Thank you very much for your comment.
We are delighted to know that you enjoyed all what our hotel has to offer. We will be waiting for you next time and we promise the same excellent service or better.
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To be clear, this place is an okay choice for an overnight stay (say for an early morning flight the next day) but definitely nothing more. We stayed over the night before a JetBlue flight the next morning at the end of our trip. There were hoards of American tourists complete with a giant highschool immersion type trip. In fact...
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Dear user:
Thank you very much for your comment.
Probably you didn't have time enough to enjoy all of our facilities and amenities, we always try to offer everything needed for our guests to have an excellent experience; and staying with us you not only get a room, but also several benefics such as free unlimited internacional calls, one happy...
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I chose this hotel with advice from our tour guide Mike Valldejuli from Paradise tours. I will talk about Mike's service following the hotel review. We were planning on staying at Tryp Hotel, but had second thoughts since there was no pool or hot tub. To me those are two thing you need access to when on vacation. When I...
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Dear user:
Thank you very much for your comment.
It is wonderful to know that you and your husband had such a good experience in Costa Rica and specially in our hotel.
It is always our pleasure to serve you the way you deserve, and try to cause you to have an unforgettable stay, and we will be more than...
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Our flight was cancelled and Air Canada sent us to this hotel for the night. The front desk staff was pleasant and accommodating. The rooms overlooking the pool were quiet and nicely appointed. Albeit request a room that does not connect to another as the doors are not sound proof!!! Definitely a great place to overnight within a moderate taxi...
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Dear user:
Thank you very much for your comment.
It is good to know that you liked our hotel, and that our amenities were useful for you. We would also like to tell you that our rate includes free calls, not only to Canada or U.S.A., but anywhere in the world, without time limit; and the shuttle from and to...
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I chose this hotel because I had a late arrival. I didn't want to have to hassle with taxis. However when I arrived, I discovered that the shuttle stopped running at 8:40 at night. This was not on their web site. Taxi ran $22. Although there was an extremely loud disco playing when we arrived, it did not affect our...
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Dear user:
Thank you very much for your comment.
Our free shuttle is available from 4:00 a.m. to 11:00 p.m., we apologize if you had trouble with this during your visit, next time you can call us from the airport and we will make sure that the shuttle gets there.
We are glad to know that despite this inconvenient, you...
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