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BEST WESTERN Irazu

3.5 of 5 Km 3 Autopista General Canas, San Jose 1000, Costa Rica
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BEST WESTERN Irazu
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BEST WESTERN Irazu
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369 reviews from our community

Traveler rating
    96
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    60
    31
    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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West Jordan
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel because I was working nearby and my customer recommended it. I'm glad they did. It was a very nice hotel and convenient. The hotel offers free transportation to/from the airport. It operates on a schedule - and it was easy to find the blue/white-Best Western van outside of the international arrivals area. When I checked-in... More

Was this review helpful? Yes
Florida Panhandle, Florida
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for three days, great location (close to downtown and close to the airport). Asked for a room overlooking the pool has nice balcony, the room was clean and comfortable,bar area was perfect for a night with good food and good drinks. Everything was ok until check out! there was a lady Wendy, she looks like... More

Was this review helpful? Yes 6
Baldwin Park, California
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I enjoyed this hotel. It was the only one that didn't any animals or reptiles sneaking into the room. It was quiet when I was there because it was low season so I have no complaints about noise level. The coffee in the lobby was yummy! They included breakfast from their Denny's restaurant. You order from a limited menu. We... More

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Cahuita, Costa Rica
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Very noisy !!! It did sound like there was a big party going on in the neighborhood . It were other hotel guest though !! 6 guys in one room getting drunk and having very loud music and singing on their balcony. I called the reception but it did stay loud. I called again after 30 minutes. It did stay... More

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear tree0flife, we really appreciate you sharing your comments because they provide us with very important feedback regarding what our guests think and feel about our hotel and its services and it helps us see what we can do in order to improve and make our guests feel completely satisfied. We regret to learn about the noiise you heard during... More

2 reviews
5 of 5 stars Reviewed 1 week ago

Great check-in and check-out procedures; got a high floor room and away from elevator as requested. Got a tour of a jewelry factory through the Gray Line Tour Desk at the hotel and got dinner at a downtown restaurant. Spoke at length with Juan Carlos at the Desk and suggested the Isla de Tortuga tour and boat ride...fantastic idea...transport from... More

Review collected in partnership with Best Western

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear Brenda R, thank you very much for sharing your wonderful experience. We are delighted to know how much you liked our hotel, starting from its lovely premises (specially the gardens and pool area), to its very convenient services (the free shuttle to and from the airport, the complimentary Denny´s breakfast, the Gray Line tour desk right inside the hotel,... More

Ottawa, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 3 days (Oct 4,5,6) at Irazu Best Western. It very clean, great friendly staff and service, even free breakfast, a printer, free international calls, wi-fi and airport shuttle at a great price. The only critique is that from the room L74, we could here the lounge music: much too loud; we had to close our window to listen... More

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear trebla L, thank you for sharing your comments about your stay with us, we really appreciate them. We are very pleased to hear how convenient and comfortable you found our hotel and all the services it offers such as the free wifi, the complimentary breakfast, the free unlimited international phone calls and the free transportation from and to the... More

Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here 2 times on our trip! The staff is friendly and helpful. The hot tub was hot and the room was comfortable! The restaurants in the hotel were so so! But we were close enough to go eat out in the city. We will definitely stay here again!!

Was this review helpful? Yes
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear McFurrszoo, thank you for posting your terrific comments. We are thrilled to know that you stayed with us not once, but twice because it shows how satisfied and pleased you were with our hotel, its services and personnel. We are always striving to make our guests´ stays be all what they were expecting and much more, that is why... More

New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Great Value, Location. Recently stayed at this Particular Best Western, After a few days in Jaco. The Hotel was amazing, Where do i start, The Lobby overlooked the Pool, Excellent, Patio/ Outdoor Bar, also don't forget the Casino downstairs, with their fabulous happy hour! Rooms, and bedding were comfortable, along with prompt service. Any questions or concerns i had, Eddie... More

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Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear Ashley D, thank you very much for such a nice review. We are always thrilled to learn when our guests are so satisfied and happy with our hotel and its services because that is exactly what we strive for. It is always our outmost pleasure to be able to provide to each and every one of our guests all... More

Geneva, Switzerland
Contributor
20 reviews 20 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I chose this hotel for its price and proximity to the conference I was attending nearby. Some complaints I had: - breakfast at Denny's was limited and ... well ... Denny's (I want to feel like in Costa Rica, not the US) - when large numbers of guests are in-house, internet can be VERY slow, to the point where I... More

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Marjorie E, Public Relations Manager at BEST WESTERN Irazu, responded to this review

Dear dmiller11, thank you so much for writing and sharing your comments. We are very happy to learn that you found our lacation so convenient for the conference you were attending and that our price was so reasonable. We want to provide our guests with all the comfort and satisfaction that they deserve so we continuously striving to comply with... More

Denver, CO
Top Contributor
54 reviews 54 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel based on past reviews and its proximity to the COSEVI offices where we were going to get our CR driver's licenses. (The hotel is also close to the Migracion offices.) The hotel generally met or exceeded our expectations. Rooms were comfortable and clean and the hotel resembled a modern USA Best Western hotel. They have... More

Was this review helpful? Yes
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu, responded to this review

Dear PokeyCO, thank you for posting such wonderful comments. There is nothing that is more rewarding or that makes us more proud than to know that our guests are so enchanted with our accommodations and services that they are returning and making us their hotel of choice whenever you visit San Jose. We want to provide our guests with the... More

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Additional Information about BEST WESTERN Irazu

Address: Km 3 Autopista General Canas, San Jose 1000, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Irazu 3.5*
Number of rooms: 214
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Also Known As:
Best Western Irazu Hotel San Jose
Best Western Hotel Irazu
Best Western San Jose
San Jose Best Western
BEST WESTERN Irazu Costa Rica/San Jose

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