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Isla Verde Hotel

Certificate of Excellence
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2 blocks West from US Embassy | Pavas, San Jose 10109, Costa Rica
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157 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Greater Cincinnati, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Management really cares about the customer experience. Good food and breakfasts that exceed expectations at the hotel restaurant. Enjoyed my experience in this hotel and will return when I'm back in San Jose.

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Was this review helpful? Yes 1
Columbia, South Carolina
1 review
4 of 5 stars Reviewed 2 weeks ago

Very nice staff , great breakfast and very pretty common area ... I did recommend it to a friend! I booked last minute and showed up late night. I was fed a snack after a long day of travel. Freddie and Jose helped me navigate my next stop.

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Fort Lauderdale, FL
1 review
5 of 5 stars Reviewed 3 weeks ago

Can't say enough good about this establishment. Friendly and helpful staff, beautiful facilities, great price, convenient location. Love the plants in the lobby and in the rooms. Great gym as well. This will be my go-to-hotel anytime I visit San Jose!

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Hampton, Georgia
Contributor
20 reviews 20 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was waiting outside the hotel for a friend to meet me and take me into Pavas. While waiting I saw the change of shift outside and you can tell they care about each other and their hotel. Just sweeping the floor area I saw gentlemen come outside and pick up the carpets for the women to sweep. As they... More 

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Liberia, Costa Rica
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2015

My review is 100% positive. We stayed in a standard room. The decor was practical and it was very clean, new, in fact. So new, it still smelled like fresh paint. We had a small problem with the air conditioner, but they were happy to upgrade us to another room, free of charge, to accommodate for our inconvenience. they have... More 

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LucyShum, Propietario at Isla Verde Hotel, responded to this review

Dear Stephen P, Thank you for your review on Trip Advisor! We are pleased to hear you´ve enjoyed our Hotel and more important, that our staff assisted you promptly for the inconvenience of the A/C in the standard room. Thanks again and we look forward to have you again in your next trip to San José! All the best, Lucía... More 

Germany
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 19, 2015

nice business hotel. shopping options close by. very helpful staff. modern, clean and quiet. bus connection is easy and close by. bring your sport dress, there is a nice gymn! relaxed atmosphere to feel welcome.

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LucyShum, Propietario at Isla Verde Hotel, responded to this review

Dear Korbinian_kramer, Thank you for your comments on Trip Advisor! We are very pleased to hear you´ve enjoyed your stay with us and that we were able to fulfill your needs. Thanks again, and we look forward to have you again next time in San José! All the best, Lucía Shum More 

Playa Hermosa, Costa Rica
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2015

My wife and kids, ages 2 and 7, made a US Embassy run last week and booked a room at Hotel Isla Verde. And I'm so happy we did! The staff was excellent - super helpful and accommodating. The newly renovated hotel is slick, modern and hip (I'm an architect). And secure too. Nice Chinese motif throughout without being over... More 

Review collected in partnership with this hotel

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LucyShum, Propietario at Isla Verde Hotel, responded to this review

Dear Miguelini3, Thank you very much for your review on Trip Advisor! We are very pleased to hear you and your familiy enjoyed your stay with us, and our authentic Cantonese style restaurant. We appreciate your business and we look forward to have you again next time in San José! All the best, Lucía Shum More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 17, 2015 via mobile

My boyfriend and I had a wonderful time here--the cleanliness/status/quality of the room, staff, and amenities were great. The location wasn't fantastic (although I am unfamiliar with the city; it may be great for San Jose).

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Atlanta, Georgia
Top Contributor
91 reviews 91 reviews
29 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed April 16, 2015

From the front desk staff to the location; from room comfort to ambience and from the breakfast to the amenities offered this hotel offers extremely good value for the price paid. While it is by no means a luxury hotel it is very comfortable, well managed, pleasant and priced like many hotels offering far less in the way of creature... More 

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Viera, Florida
Top Contributor
55 reviews 55 reviews
4 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed April 13, 2015

particularly if you are coming to CR to serve in Pavas area, this is by far the best option for lodging. there is no hotel as close to Pavas as this. easy walking to restaurants (even a McD's if you want it, but i'd advise comidas typicos instead!) nice renovations to rooms, great b-fast buffet, and spacious atrium for lounging... More 

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