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Aldea Hostel San Jose

Certificate of Excellence
Avenida 2, Calle 28 100m sur Pizza Hut Paseo Colon | Frente a la Sala Garbo, San Jose 10001, Costa Rica (Formerly Hotel Petit Victoria)
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Aldea Hostel San Jose
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133 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bonn, Nordrhein-Westfalen, Germany
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for one night at the Aldea hostel in a single room, which would have been able to accommodate another 3 people (1 double bed + 1 bunk bed), with a private bathroom and fan+AC. It was clean although you can tell that it's not a recent construction (don't expect anything super-fancy). There was an outside patio with a... More 

Was this review helpful? Yes
Aldea_Hostel_Team, Director de Relaciones con Clientes at Aldea Hostel San Jose, responded to this review

A quaint and relaxed atmosphere is just what we are always working towards! Yes, we are located in an old mansion, but we have been renovating our rooms recently to provide our guests with a more comfortable and welcoming feeling. It is great to hear that you found our staff easy-going, responsive, and knowledgeable - these are goals that we... More 

Melbourne, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed here as a transit through to Puerto viejo from la Fortuna. In a single room with ensuite it was perfect and private. Staff member was efficient and the hostel has a restaurant attached where you receive a 10% discount which was perfect when I arrived in the evening on a long bus ride.

Was this review helpful? Yes
Aldea_Hostel_Team, Director de Relaciones con Clientes at Aldea Hostel San Jose, responded to this review

We are glad that you were happy with our private rooms and got a chance to enjoy some of the pizza next door! We are happy to hear that you found our customer service efficient and welcoming - we strive to maintain and improve our customer service and respond very seriously to new suggestions and feedback :) Isn't it nice... More 

Miskolc, Hungary
1 review
5 of 5 stars Reviewed June 20, 2015

I spent only two nights here, but I had an amazing time. The hostel is very spacious and quiet. The main walking street is only about 1 minute away. The staff was very nice, and made sure to enjoy my stay.

Was this review helpful? Yes
Aldea_Hostel_Team, Director de Relaciones con Clientes at Aldea Hostel San Jose, responded to this review

Great to hear you enjoyed the great location of our hostel and explored the city - that is one of our favorite attributes as well :) We are pleased to hear that you were impressed by the service of our staff and the cleanliness of our hostel - we work very hard as a team to provide the best experience... More 

Frankfurt, Germany
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed May 27, 2015

Very nice and Safe Hostel. I loved my stay in the hostel. The beds are great and the common area is chilling and nice. I came back because i loved it so much. The staff is very helpfull and you get free coffee

Was this review helpful? Yes
Aldea_Hostel_Team, Director de Relaciones con Clientes at Aldea Hostel San Jose, responded to this review

Hola Gabriel! Thanks for your review! Nice to hear that you were so pleased with the service of our staff, as it is extremely important to us that our guests are treated in a warm and welcome manner and that their needs are satisfied. We are happy that you enjoyed our common area - it is one of our favorite... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 20, 2015

We got a room for a night before out flight took off. The staff was extremely accommodating, gracious, and extremely willing to facilitate every request (we took their last bit of paper to print our boarding passes). It's extremely affordable and feels like you're in a hotel. The only knock is to get anywhere it's a taxi ride for sure.... More 

Was this review helpful? Yes
Aldea_Hostel_Team, Director de Relaciones con Clientes at Aldea Hostel San Jose, responded to this review

Hi Alex :) I'm happy to hear you had such a nice stay and were so pleased by our staff! The satisfaction of our guests is our top priority at Aldea Hostel! (that is lucky that we had some paper left! glad you made your flight!) The city can feel big at some times, and taxis are sometimes definitely the... More 

2 reviews
3 of 5 stars Reviewed May 20, 2015

The place is nice but staff was not willing to help at all. I felt like I was bothering every time I asked a question. Also she could not respond some basic questions (where is the closest store and what time does it close?). Definitely not friendly nor helpful. Rooms were comfortable, be aware that the doors stay unlocked (well... More 

Was this review helpful? Yes
Aldea_Hostel_Team, Director de Relaciones con Clientes at Aldea Hostel San Jose, responded to this review

Hola Julie, I'm glad that you were pleased with the atmosphere of our hostel :) We are sorry that our customer service did not meet your expectations, as our usually-cheerful team takes pride in our warmth and service. We take our service to our guests very seriously, as well as feedback and suggestions, and always strive to better our responsiveness... More 

Glasgow, United Kingdom
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 12, 2015

This is surely the place to stay in San Jose with its colonial facade & great service from all there .We were staying in an upstairs double which was clean & well kept & slightly quieter .Outside is a nice kitchen & chill area , to one side is a rather good pizza restaurante with a different slant . Overall... More 

Was this review helpful? Yes
Aldea_Hostel_Team, Director de Relaciones con Clientes at Aldea Hostel San Jose, responded to this review

Hola Thomas! Its good to hear you loved your stay and got a chance to grab some pizza at our attached restaurant! We are happy to hear that you were pleased with the service of our staff team, and the cleanliness of our hostel - both are very important to us, and it is refreshing to hear that our guests... More 

1 review
4 of 5 stars Reviewed May 7, 2015

This is in a great location, with lots of transportation options, and the biggest urban park in the city close by. The staff was very helpful and friendly. Despite the house being old, it is in good condition. The owners are doing a good job maintaining it.

Was this review helpful? Yes
Aldea_Hostel_Team, Director de Relaciones con Clientes at Aldea Hostel San Jose, responded to this review

Hola Manuel, Yes, the location is perfect. It is nice being so close to both the main street and the park (and of course the buses!). We are pleased to hear that you found the staff friendly and responsive, as that is one of our core values and something that we work to continuously maintain and improve. Our hostel is... More 

Los Angeles, California
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 28, 2015

We were recommended this great hostel up in Granada & it was a find . We ere in a nice clean room just off the colonial sitting area with the pool table , well priced with good service from all there . There is the kitchen outdoors & a super restaurante adjoining . San Jose looked a bit rough in... More 

Was this review helpful? Yes
Aldea_Hostel_Team, Director de Relaciones con Clientes at Aldea Hostel San Jose, responded to this review

Hi Michael! It is nice to hear that you heard from another guest about our hostel! We are proud of our service and atmosphere and work very hard to always improve the experiences of our guests! - it's great to hear that you were pleased with your stay :) Yes, the city can get a little dangerous at night, but... More 

bocas del toro
Level Contributor
5 reviews
5 of 5 stars Reviewed April 22, 2015

Aldea is great value for money. Staff are very helpful and gave detailed information on local transport, provided me with a map and alternative options. The owner is passionate about the hostel and restaurant next door and it shows. I stayed 2 nights, 1 on my way to san jose airport and again on my way back to panama. I... More 

Was this review helpful? Yes
Aldea_Hostel_Team, Director de Relaciones con Clientes at Aldea Hostel San Jose, responded to this review

We are glad you were happy with your stay at our hostel :) We as a team are always working hard to improve our atmosphere and our service to our guests, so we are excited to hear that you enjoyed the ambience of our hostel (and of the pizza restaruant)! Great to hear that you got to explore the city!... More 

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