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Alta Hotel

3.5 of 5 Alto de las Palomas, Escazu, Costa Rica
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Certificate of Excellence 2014
Alta Hotel
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Alta Hotel
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185 reviews from our community

Traveler rating
    84
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    14
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21
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rotterdam, The Netherlands
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed here our first night in Costa Rica. The welcome was warm, the hotel and room tidy and the view from our room was so nice that we didn't want to go to bed, even after being awake for more than 20 hours. The big negative point was that we booked a night with breakfast which did not start... More 

Was this review helpful? Yes
Frederic S, General Manager at Alta Hotel, responded to this review

Hello Viola, Thanks for taking the time to review us. I am glad you have appreciated the hotel and its views. Sorry about the breakfast incident. We do offer pre-ordered tak- out breakfast and people often make use of it. It can be ordered until PM the night before or even pre-ordered at time of reservation. Following your valid comments,... More 

Portland, Oregon
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent just one night here and probably shouldn't have, since we came straight from the airport and went right back there the next morning (about 1/2 hour each way), but it was a pleasant evening. The room affords a great view of the city and was very comfortable and quiet. The bathroom was modern and everything clean and functional.... More 

Was this review helpful? Yes
Eugenia F, Gerente at Alta Hotel, responded to this review

Dear Bob, Thank you for sharing your opinion about your recent stay. Certainly, we are located in a beautiful area surrounded by wonderful nature and we are glad that you enjoyed the scenery around usted and the service provided. We hope you come back soon, we will be pleased to serve you again. Eugenia Fonseca More 

Canterbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Fantastic views from mountains down into San Jose, private balconies, great showers, helpful staff especially in the restaurants, slight warning, being built into hills above the city, there are lots of steps. Would definatley return

Was this review helpful? Yes
Eugenia F, Gerente at Alta Hotel, responded to this review

Dear Guest, Thank you for sharing your opinion about your stay at the Alta Hotel. The hotel is located in a beautiful area surrounded by wonderful nature and we are glad that you enjoyed the view and the service. We hope to return soon, Eugenia Fonseca More 

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 19, 2014 via mobile

we arrived here at midnight after a very tiring day to be met with a welcome drink, I thought this was a lovely touch at such a late hour. Our room was 44 spacious although a little dark with excellent air con and great L'Occitaine toiletries. The bed was extremely comfortable and the next morning we opened the curtains to... More 

Was this review helpful? Yes
Eugenia F, Gerente at Alta Hotel, responded to this review

Dear Liz, Thank you for sharing your opinion about your stay. Alta Hotel is located in a beautiful area where you can appreciate the nature surrounding San Jose. We assure you that we will consider your comments to improve and offer our guests the service and quality expected. We hope you return soon, Eugenia Fonseca More 

Manassas, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 27, 2014

Beautiful interior, great customer service. Clean, inviting and romantic atmosphere. We stayed there for 2 nights at the end of our honeymoon. I can't say enough great things about this hotel. I would stay again.

Was this review helpful? Yes
Eugenia F, General Manager at Alta Hotel, responded to this review

Dear drmelg2014, Thank you for your review of your recent visit at Alta Hotel. For us it is very important to know that our customers enjoy excellent service and the charm of our hotel, with its history and surrounded by nature that characterizes our country. We hope to visit again soon. Eugenia Fonseca General Manager More 

1 review
5 of 5 stars Reviewed October 6, 2014 via mobile

I cannot explain how genuine, sincere and professional Andrea, Esteban, Ivannia, Romel, Michael and William were to my parents during their stay. My dad is ill so I wanted him to enjoy one night of serenity and an enjoyable mini vacation since he is sick. All of them showed appreciation for my parents and kindly offer their genuine service. Incredible... More 

Was this review helpful? Yes
Eugenia F, Gerente at Alta Hotel, responded to this review

Dear Guest, We are glad to know your parents have had a good experience at our hotel. Our goal is always to provide an outstanding service to all our guests and to have you all visiting us again. Thank you very much for sharing your opinion, we hope to have you back soon. Eugenia F More 

North Vancouver
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 23, 2014

Just stayed there last night and loved this place. I would describe it as W hotel meets, Restoration hardware and a castle. Very trendy. The staff was amazing. Carlos arranged to have our car to be jump started with the assistance of another staff member from the restaurant. The server during breakfast whom was from Cartago was amazing. Provided lots... More 

Was this review helpful? Yes
Eugenia F, Gerente at Alta Hotel, responded to this review

Dear Sherri, We would like to thank your for taking the time to share your opinion about your stay in Alta Hotel. We hope you will come again soon to enjoy the service you deserve and that we are committed to give to all our guests. We hope you visit us again soon, we are here to serve you. Eugenia... More 

Massachusetts
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 3, 2014

I saw a deal for this hotel so we stayed for one night before we left San Jose. The hotel is set up in the hills, but was easy to find with the GPS. The inside kind of looks like a castle. There was cool decor. The room was huge and we had a private deck overlooking the valley. The... More 

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Eugenia F, General Manager at Alta Hotel, responded to this review

Dear Jennie, Thank you very much for giving us your opinion about your recent stay. We always seek for excellence and without your feedback we wouldn't be able to work and make your next stay and the stay of other customers the experience you deserve. We look forward to have you visiting us again. We are sure you will enjoy... More 

Los Angeles, CA
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 31, 2014

Stayed here in 2012 for a night after a late flight arrival and again before flying out of San Jose. Upon arrival, the hotel's lights were all off and it was a bit scary walking through a dark hallway waiting for the sensor light to come on. The room/bath were clean but also a bit dark. I do remember the... More 

Was this review helpful? Yes
Eugenia F, General Manager at Alta Hotel, responded to this review

Dear MomtoBZ, Thank you very much for your opinion, at the Alta Hotel we value all our guests feedback and suggestions. During all this years we´ve been working tireless to improve everything needed to bring our clients the best experience and service expected. We would love to have you back at the hotel for you to see how much we... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2014

Grand, elegant and stylish. Started our honeymoon in Costa Rica here - just wish we'd booked it for longer. Served the tastiest food we ate in the 4 regions we visited and the view from our private balcony provided a lovely introduction to the Costa Rican landscape. Worth every penny!

Was this review helpful? Yes
Eugenia F, General Manager at Alta Hotel, responded to this review

Dear Ottocle, Thank you very much for your opinion about your stay. We are pleased that you have had a pleasant experience at our hotel on this special trip. Our goal is always to provide excellent service to our customers along with the beautiful nature around us and the wonderful views. We would love to have you visiting us again.... More 

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Additional Information about Alta Hotel

Address: Alto de las Palomas, Escazu, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Alta Hotel 3.5*
Number of rooms: 23
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Also Known As:
Alta Hotel Escazu
Alta Hotel Costa Rica/Escazu
Hotel Style:
#6 Family Hotel in Escazu
#6 Romantic Hotel in Escazu
#7 Business Hotel in Escazu

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