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Alta Hotel

3.5 of 5 Alto de las Palomas, Escazu, Costa Rica
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Certificate of Excellence 2014
Alta Hotel
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Alta Hotel
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182 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

we arrived here at midnight after a very tiring day to be met with a welcome drink, I thought this was a lovely touch at such a late hour. Our room was 44 spacious although a little dark with excellent air con and great L'Occitaine toiletries. The bed was extremely comfortable and the next morning we opened the curtains to... More

Was this review helpful? Yes
Eugenia F, Gerente at Alta Hotel, responded to this review

Dear Liz, Thank you for sharing your opinion about your stay. Alta Hotel is located in a beautiful area where you can appreciate the nature surrounding San Jose. We assure you that we will consider your comments to improve and offer our guests the service and quality expected. We hope you return soon, Eugenia Fonseca More

Manassas, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful interior, great customer service. Clean, inviting and romantic atmosphere. We stayed there for 2 nights at the end of our honeymoon. I can't say enough great things about this hotel. I would stay again.

Was this review helpful? Yes
Eugenia F, General Manager at Alta Hotel, responded to this review

Dear drmelg2014, Thank you for your review of your recent visit at Alta Hotel. For us it is very important to know that our customers enjoy excellent service and the charm of our hotel, with its history and surrounded by nature that characterizes our country. We hope to visit again soon. Eugenia Fonseca General Manager More

1 review
5 of 5 stars Reviewed October 6, 2014 via mobile

I cannot explain how genuine, sincere and professional Andrea, Esteban, Ivannia, Romel, Michael and William were to my parents during their stay. My dad is ill so I wanted him to enjoy one night of serenity and an enjoyable mini vacation since he is sick. All of them showed appreciation for my parents and kindly offer their genuine service. Incredible... More

Was this review helpful? Yes
Eugenia F, Gerente at Alta Hotel, responded to this review

Dear Guest, We are glad to know your parents have had a good experience at our hotel. Our goal is always to provide an outstanding service to all our guests and to have you all visiting us again. Thank you very much for sharing your opinion, we hope to have you back soon. Eugenia F More

North Vancouver
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 23, 2014

Just stayed there last night and loved this place. I would describe it as W hotel meets, Restoration hardware and a castle. Very trendy. The staff was amazing. Carlos arranged to have our car to be jump started with the assistance of another staff member from the restaurant. The server during breakfast whom was from Cartago was amazing. Provided lots... More

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Eugenia F, Gerente at Alta Hotel, responded to this review

Dear Sherri, We would like to thank your for taking the time to share your opinion about your stay in Alta Hotel. We hope you will come again soon to enjoy the service you deserve and that we are committed to give to all our guests. We hope you visit us again soon, we are here to serve you. Eugenia... More

Massachusetts
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 3, 2014

I saw a deal for this hotel so we stayed for one night before we left San Jose. The hotel is set up in the hills, but was easy to find with the GPS. The inside kind of looks like a castle. There was cool decor. The room was huge and we had a private deck overlooking the valley. The... More

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Eugenia F, General Manager at Alta Hotel, responded to this review

Dear Jennie, Thank you very much for giving us your opinion about your recent stay. We always seek for excellence and without your feedback we wouldn't be able to work and make your next stay and the stay of other customers the experience you deserve. We look forward to have you visiting us again. We are sure you will enjoy... More

Los Angeles, CA
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 31, 2014

Stayed here in 2012 for a night after a late flight arrival and again before flying out of San Jose. Upon arrival, the hotel's lights were all off and it was a bit scary walking through a dark hallway waiting for the sensor light to come on. The room/bath were clean but also a bit dark. I do remember the... More

Was this review helpful? Yes
Eugenia F, General Manager at Alta Hotel, responded to this review

Dear MomtoBZ, Thank you very much for your opinion, at the Alta Hotel we value all our guests feedback and suggestions. During all this years we´ve been working tireless to improve everything needed to bring our clients the best experience and service expected. We would love to have you back at the hotel for you to see how much we... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2014

Grand, elegant and stylish. Started our honeymoon in Costa Rica here - just wish we'd booked it for longer. Served the tastiest food we ate in the 4 regions we visited and the view from our private balcony provided a lovely introduction to the Costa Rican landscape. Worth every penny!

Was this review helpful? Yes
Eugenia F, General Manager at Alta Hotel, responded to this review

Dear Ottocle, Thank you very much for your opinion about your stay. We are pleased that you have had a pleasant experience at our hotel on this special trip. Our goal is always to provide excellent service to our customers along with the beautiful nature around us and the wonderful views. We would love to have you visiting us again.... More

Lansing, Michigan
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 19, 2014

From the delicious welcome drink upon arrival at the hotel, to the pool, air conditioned rooms, and gorgeous balcony views, you can't go wrong staying here. We originally booked two nights but then stayed a third because we loved the hotel and its surroundings so much. The hotel is built into a hill, affording every room a terrific view. Plus,... More

Was this review helpful? Yes
Eugenia F, General Manager at Alta Hotel, responded to this review

Dear Guest, Thank you very much for your opinion. We are pleased that you enjoyed your stay at the Alta hotel. Our team has the mission to offer the best service and that you enjoy the warmth of our people and the amazing nature and views that our country offers. We hope you visit us again soon. Best Regards, Eugenia... More

Edinburgh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 18, 2014

We stayed here as the very welcome end to 24 hours of travelling, but wish we could have extended our stay. About 20 mins from the airport, this is a boutique hotel which would have been perfect for exploring the city. Great staff, from check in to breakfast (which was traditionally Costa Rican and delicious), to housekeeping. There's a fabulous... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Eugenia F, General Manager at Alta Hotel, responded to this review

Dear Perpetuallyjetlagged, Thank you very much for your opinion. We are pleased that you have enjoyed your stay, our purpose is always to provide the best service and that you enjoy your experience at a hotel in the city surrounded by nature and beautiful views. We hope you visit us again soon. Best Regards, Eugenia Fonseca General Manager More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2014

We stayed here for one night and wished that we had more time. It was a small hotel but new and clean. The staff was very helpful and really nice. We ate in the restaurant. A bit expensive but the ambiance was beautiful and the staff very courteous . Next time we Will stay for a few more days. Deborah... More

Was this review helpful? Yes
Eugenia F, General Manager at Alta Hotel, responded to this review

Dear Debsam, We appreciate your feedback about your recent stay in Alta Hotel. We are pleased that the experience has been satisfactory enjoying a hotel full of history and surrounded by spectacular nature. Providing excellent service is our priority every day. We hope you visit us again. Eugenia Fonseca Generla Manager More

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Additional Information about Alta Hotel

Address: Alto de las Palomas, Escazu, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Alta Hotel 3.5*
Number of rooms: 23
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Also Known As:
Alta Hotel Escazu
Alta Hotel Costa Rica/Escazu

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