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All 17 Escazu hotels

Real InterContinental Costa Rica at Multiplaza Mall

4.5 of 5 Hotel   |   Prospero Fernandez Highway | in front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
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80%
Ranked #6 of 17 hotels in Escazu
A recent review
5 of 5 stars reviewed yesterday
Aubrey W The Woodlands, Texas
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466 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
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English first
The Woodlands, Texas
2 reviews
5 of 5 stars Reviewed yesterday NEW

I cannot say enough about the professionalism of the staff here. From the front desk, the bellmen to the cleaning staff they were always smiling and helpful. Anna Marie at the front desk was particularly warm and helpful during checkout. The wait staff in the morning made sure your coffee or juice was always topped off and generally went out... More

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Sacramento,CA
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here upon arrival for our first night in Costa Rica. Check in was a slight hiccup (room wasn't ready at check in time). I asked for upgrade to Club Room for the inconvenience and the front desk obliged. Room was very large and had a nice view of the surrounding areas. Pool area was nice and gym was sufficient... More

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Lafayette, Colorado, United States
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Diego Chacon front desk supervisor did an outstanding job of providing the correct bill charges to an external third party at another location who had no access to physically provide their credit card. He made a personal phone call and worked with the third party to ensure that through fax the account was paid. Thank you!

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Calgary, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our stay here was great. The people from the bellman, to the waiters, to the front desk were extremely helpful! The restaurants vary in themes and the food was excellent. It is located across the street from a major mall but you couldn't tell. We walked over a couple of times to get munchies!

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Stratford, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Lovely hotel for someone like myself who does not speak Spanish. A very nice breakfast buffet is included with some rooms. If you don't feel like paying extra for internet access in your room, the front desk people are happy to give you a daily password for free access in the lobby. Red taxis await you out front and there... More

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Mexico City, Mexico
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hi, Spent more than 2 months at this Hotel -- both by myself for Business and with my family for pleasure. I do like the Hotel : service is very caring and flexible (i.e. they positively react to your demands), food is excellent and rooms are well designed. Important : the gym is big and effective and it looks like... More

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Mesa, Arizona
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a wonderful hotel. They know how to manage the hotel very well. It was clean. Pleasant service. The food was fresh. This was worth the money. The staff was even very helpful. If only this could be replicated elsewhere. This place is good. Do not change a thing!!!

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for the first two nights of our honeymoon. We were amazed by the luxury of this hotel. The rooms are spotless with every amenity. The restaurants are excellent. The pools are comfortable and especially, the service is top notch. Great staff made this a perfect stay. We enjoyed the close proximity to the Multiplex Mall, which is... More

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Charlotte, North Carolina
Contributor
17 reviews 17 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The service and hotel are excellent. They went out of his way to make our stay enjoyable. We stayed in the Club Tower, which means you have free internet, access to the club lounge that includes free breakfast and happy hour. Used the salon for a haircut and very happy with the outcome.

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Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear TravelerIowa, your review is a reward for us, we will share your comments with our Club Tower staff. Thank you, Ricardo More

San Antonio, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We chose to stay at the Hotel Intercontinental during our 2 week stay in San Jose and so glad we did. The hotel and grounds are very nice and the Spa is a wonderful place to unwind at the end of a hectic day. We stayed in the Club Tower which included access to the Club Lounge. Gustavo and Sterlin,... More

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Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear carran2014, thank you for choosing our location for your extended vacation, I am confident that Gustavo and Sterlin will appreciate your comments once they are informed. We look forward to welcome you back I hope in the near future. Regards, Ricardo M. More

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Additional Information about Real InterContinental Costa Rica at Multiplaza Mall

Address: Prospero Fernandez Highway | in front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Real InterContinental Costa Rica at Multiplaza Mall 4.5*
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Also Known As:
Real Intercontinental Hotel And Club Tower Costa Rica
Intercontinental Hotel Escazu
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Escazu #2 Spa Hotel in Escazu #4 Business Hotel in Escazu #5 Family Hotel in Escazu #5 Romantic Hotel in Escazu
Hotel Class
Official Description (provided by the hotel)
Ideally positioned for business or leisure, discover an urban retreat in the heart of Escazú. Adjacent to the city’s most prestigious shopping mall with 365 stores, bars and restaurants and to Escazú Corporate Center. This San José, Costa Rica hotel features the hottest concepts in entertainment and dining, including 2 outdoor pools in landscaped gardens, the largest urban spa in Central America and 4 unique concept restaurants, The Market, Factory Steak & Lobster, NAU and Alfredo Trattoria. ... more   less 
Number of rooms
372

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