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Real InterContinental Costa Rica at Multiplaza Mall

#7 of 17 Hotels in Escazu
Certificate of Excellence
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Prospero Fernandez Highway | in front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
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Real InterContinental Costa Rica at Multiplaza Mall
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Real InterContinental Costa Rica at Multiplaza Mall
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703 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fayetteville, Georgia
Level Contributor
145 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a five star hotel in every sense of the word. Very well appointed, with a great staff and beautiful grounds you won't go wrong here. The breakfast buffet is enormous with great food. The lobby bar is a great place to relax and poolside is the place to be. Welcome yourself back to civilization here after treking through... More 

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Flyn, we are thrilled with your wonderful comment about your last visit to our property. It is great to know that you had an excellent time on each facility, enjoying the high quality service from our staff. We hope to have you very soon with us again to bring you the service you always deserve. Ricardo M. More 

The Hague, The Netherlands
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Hotel is walking distance from a great shopping area. Rooms are quiet, nicely decorated and comfortable. Breakfast buffet is a large spread and very reasonable. I enjoyed both breakfast and dinner on site. Great place for business travelers. Internet connections are fast and easy.

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear guest, we are pleased with your kind overall review of our InterContinental Hotel. We feel very happy you had the best rest on your room and a great breakfast on the Market estaurant. We hope to welcome you back very soon. Ricardo M. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited Costa Rica on a Caravan Tour, staying at the InterContinental. I was blown away with the restaurant buffet we had. The room was beautiful, clean, and large. When I went to dinner, I couldn't believe the size of the buffet with a big selection. After a comfy nights sleep in a king bed, I went down to breakfast... More 

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Rich, we are thrilled reading your wonderful comment regarding your last visit in our Hotel with the Caravan group. Our commitment is to consistently provide superior services to our guests in every opportunity we have. Please receive a warm regard from Real InterContinental San José. Pura Vida! Ricardo M. More 

Lisbon, Portugal
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is big and luxurious and definetly a very good spot to relax before, or after, going for a tour. Restaurant is very good. Shops quite poor. Personnel is are very attentious and the hotel provides a huge range of services during your stay

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Andrés, thank you very much for sharing your nice review on Tripadvisor. We are glad you could enjoyed and relax in our property after your tours with the wonderful attentions that our staff provided you. We hope to welcome you back very soon. Ricardo M. More 

Denver, Colorado
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 5 nights here in June for business and enjoyed my stay. The beds are really comfortable, everything went smoothly, and the food was great. Everyone is incredibly genuine, friendly and capable. I had a massage at the spa and it was very relaxing. Only thing was when I checked out, they had accidentally included a valet parking charge on... More 

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Cimery, our commitment is to coincidently provide superior services and accommodations on each area of our property and we are happy that you enjoyed the facilities with the high quality service that our team provides. We are looking forward for your next visit to Costa Rica. Ricardo M. More 

Trinidad and Tobago
Level Contributor
121 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

My last stay at this hotel was 4 years ago. It has improved since then. Service, cleanliness, safety and location combine for an excellent experience. The dining options are awesome and room service menu provides a lot of are healthy options as well!

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Daer Kavita, we are really happy to know about you recent experience at the Real InterContinental San José. Thank you for noticing the improvement. Our goal is to always keep a constant innovation to be the best in what we do and offer. We will be waiting for your next visit. Ricardo M. More 

Los Angeles, California
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed a night in San Jose while visiting Costa Rica. This was my first visit to an Intercontinental Hotel and I was impressed with the service and facilities. The front desk and overall service was fantastic. The restaurant service and food was very good. The rooms were clean and well appointed. If you are stopping through and need a... More 

Was this review helpful? Yes 1
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Caroline, we are happy to know that you enjoyed the short stay with us; we have more restaurants that you can visit and have a great experience in all of them! We hope you can spend more time and enjoy all the property next time you visit us. Ricardo M More 

South America
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It was a nice stay. What I like the most: 1: Gym is great, TechnoGym equipment in perfect condition distributed in a nice place. 2: Agraria bathroom amenities, is a luxury brand surpriselly find it here! 3: The breakfast in "The Market" restaurant is excellent. Many types of breads, cheese, eggs as you wish, salmon, nuts, almonds, many things you... More 

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear guest, thank you very much for your kind comment about your last stay in our property. You described very well the facilities of our hotel. We are taking note of all your recommendations to improve the areas mentioned. We hope to have you soon with us. Ricardo M. More 

Barcelona, Spain
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel with great restaurants inside. Stayed for 3 nights, tried them all. GREAT. Awesome breakfast. Be careful with private taxis. If you know San Jose, better to take a cab in the mall across from the street.

Was this review helpful? Yes 1
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear guest, we are very happy learning about your experience that you shared on Tripadvisor. Excellent that you enjoyed our restaurants offering a vast variety of different food types. We are looking forward to welcoming you back soon. Ricardo M. More 

Houston, Texas
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited the Spa which was overall very good. My appointment was for a deep tissue massage. Therapist was good, prices are high as expected as you are at a hotel spa-about $122 for 60 minutes. The facilities are nice with the steam room, sauna, showers, and relaxation room. Convenient hair salon just outside of the spa as well. Overall... More 

Was this review helpful? Yes
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear guest, we are glad that you had a nice retreat at the Real InterContinental Urban Spa enjoying the benefits of the facilities at our property. Every month the Spa runs different promotions that you might be interested in, great treatments at excellent prices. If you are interested to receive further information about the promotions, please do not hesitate to... More 

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