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Real InterContinental Costa Rica at Multiplaza Mall

4.5 of 5 Prospero Fernandez Highway | in front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
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#6 of 17 Hotels in Escazu
499 Reviews 4 of 5 stars
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Real InterContinental Costa Rica at Multiplaza Mall
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Real InterContinental Costa Rica at Multiplaza Mall
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499 reviews from our community

Traveler rating
    233
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    47
    26
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
Agoura Hills, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel meets,but does not exceed expectations for a hotel in this category. The one thing that does stand out is the service, and while some might find service in the restaurant a little slow, it is about what is normal in this part of the world. Rooms are spacious and comfortable. Housekeeping is excellent. A note of caution to... More

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Austin, Texas, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The service is world class. The best surprise was that the exchange rate at the hotel was equal to most banks. Walmart can beat by a few colones….. not worth it. HOWEVER, you can only exchange $150us. 24/7 excellent room service My Tica girlfriend and I were treated like royalty. The mulit plaza mall is walking distance way.

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Panama City, Panama
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed at the hotel for one night of 5 to 6 September, to attend a conference in the same hotel. It is located on the outskirts of San Jose, about half hour from the airport. Have exactly opposite a mall. Checking in was quick and friendly. The room was spacious and clean, with fully functional air conditioning system and... More

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Miami Beach, Florida
Top Contributor
51 reviews 51 reviews
39 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago

The Real InterContinental was clean, with comfortable rooms and friendly, abundant service. There were several restaurants that were either good or very good. The location could be good or bad depending on where you need to be -- traffic in San Jose was worse than I expected. In terms of specifics: the room was a good size, the bed had... More

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Helsinki
Top Contributor
69 reviews 69 reviews
37 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I usually stayed there for weekends when traveling in the area. Nice place just to relax and enjoy sun bathing (last time November and sun was quite strong...). Location is bit out of center but near shopping area and Intercontinental service was just great.

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Senior Contributor
31 reviews 31 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel with excellent restaurants, a spacious and well equipped gym and attractie pool facility. The multiplaza across the street has a number of upscale stores and is a fun way to spend an afternoon or two.

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Contributor
12 reviews 12 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Usual 3 night business trip stay over in San Jose, not too far from the airport but not as close as other hotels I have used such as the Marriott but is saying that the extra taxi journey is worth it due to the location of the Intercontinental, close to a great shopping mall and not far from Escazu which... More

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san diego, ça
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just stayed one-night as we landed late and were heading to Arenal area with two teens - didn't want to drive the roads. Staff was friendly and offered us an upgrade,(my husband is big, business traveller). Rooms were beautiful, clean, high ceilings. Not sure there is a view of anything, but we were not worried, as it was already... More

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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I checked in to the hotel and there was a long queue to check in. I walked over the the concierge and asked if there was an Ambassadors check in desk. They said no. I stood on line for 20 minutes. When I reached the front they told me that I has to go to the ambassador desk checkin. Are... More

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Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Miami2London, I do apologize for the opportunities you have experienced during your past stay. Rest assure your feedback has already been reviewed specially as our Front Desk Manager did his best to ensure your satisfaction, unfortunately we were not able to change your impression about our Hotel. Once again, please accept our apologies and we hope you are able... More

Atlanta, Georgia
1 review
2 of 5 stars Reviewed 3 weeks ago

The only reason we stayed at this hotel was that it was considered one of the best in San Jose. That being said, we were very disappointed with almost everything at this hotel. Check-in on Monday was 3hrs. There is no customer service. I had to ask how to get to my room as they don't bother to tell you... More

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Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear S M, please accept my most sincere apologies for the obvious disappointment during your stay, be advised we have already shared your Honest review with our staff. I kindly ask you if possible to please contact our Director of Rooms, Ernesto Carrero (ernesto.carrero@r-hr.com) to obtain further details. Sincerely, Ricardo M. More

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Additional Information about Real InterContinental Costa Rica at Multiplaza Mall

Address: Prospero Fernandez Highway | in front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Real InterContinental Costa Rica at Multiplaza Mall 4.5*
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Also Known As:
Real Intercontinental Hotel And Club Tower Costa Rica
Intercontinental Hotel Escazu
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu

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