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Real InterContinental Costa Rica at Multiplaza Mall

4.5 of 5 Prospero Fernandez Highway | in front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
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Certificate of Excellence 2014
Real InterContinental Costa Rica at Multiplaza Mall
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Real InterContinental Costa Rica at Multiplaza Mall
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591 reviews from our community

Traveler rating
    292
    190
    54
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reus, Spain
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Very good in general. They have a good amenities, as gym, spa zone and swimming pool. One of the best breakfast you can eat arond the world, (spectacular fruit). Good and big rooms. The personal Are very kindly.

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La Floresta, Uruguay
Top Contributor
89 reviews 89 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent hotel. Not cheap but it is definitely value for the money. Very nice layout, several good restaurants, very conveniently located right in front of the Multiplaza Mall. Rooms are nice and clean and the beds are simply fantastic. I definitely recommend it.

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Contributor
17 reviews 17 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a big 4 star hotel in San Jose. It has a great range of restaurants, from sushi to steak and pasta. The staff are very friendly and are always willing to help. The downside are the rooms; i understand that this is not a new hotel, but you need to refurnish your rooms and specially the bathroom. They... More 

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Morgantown PA
Top Contributor
131 reviews 131 reviews
56 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Possibly a 4.5 star hotel. Inconsistent in some minor service areas and room upkeep, but certainly better than a normal 4 star property. Pool, exercise spa, meeting facilities and dining areas are upscale. Food was very good, not excellent. Area is near to airport, across from shopping mall, and 25 minutes from downtown. If you want to spend time visiting... More 

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Surf City, New Jersey
Top Contributor
72 reviews 72 reviews
36 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Would definitely stay here again if ever in San Jose. Very convenient to the mall across the street, security was good, facilities good. The jacuzzi was not hot enough, which was a shame since the pool was too cold for much swimming since it was so windy. Breakfast buffet was excellent, just pricey. Would not eat lunch at Alfredo's again,... More 

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Puebla
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Location is great, cleaness up to the intercontinental standards, concierge is great, rooms are good, but nothing spectacular. Restaurants are good too, a 24 hour service one, bare in mind that the others are closed on sundays.

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1 review
3 of 5 stars Reviewed 1 week ago

I spent a week in the hotel. It's obviously an upmarket hotel but some features definitely aren't. Firstly, our group were located across different floors, and as you can only access your designated floor with your keycard via the elevator, and there are no stairs, this made it very inconvenient for meeting up with each other. Secondly, the reception staff... More 

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Troy, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

something is happening in the Market restaurant. we are executive Pass members for about a year and for the year the food, service and attention were superb! The last there times it took over an hour for us to get our food, the food was prepared incorrectly and we had to send it back. The staff was very helpful as... More 

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Grl92, thank you for your feedback about the Market, we will definitely share your comments with the restaurant team. We would like to apologize for your last experiences at the restaurant, rest assure that we are taking the actions to reverse this situation. Sincerely, Ricardo M. More 

York, Pennsylvania
Contributor
16 reviews 16 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel while on a Caravan escorted tour. It was very nice - very clean and all of the staff were very friendly and accommodating. The rooms were very well appointed and beds were very comfortable and not worn in any way. The pool and hot tub area was very tropical looking and the water was great.... More 

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear LKuhn, thank your for your nice comment, we are happy to know that you enjoyed our facilites, our location in front of Multiplaza and our delicious breakfast. Warm regards from Costa Rica. Ricardo M More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

As one would expect this like all Intercontinental's we have stayed at was GREAT. Staff is attentive and upright. Try the Gin martini in the lobby bar it takes the airline miles right off of you.....We stayed there for our 30th anniversary and they made it perfect. B. SD, USA

Was this review helpful? Yes
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, first of all congratulations on your 30th anniversary, we are honored that you chose our property to celebrate this special date. Thank you for your nice comment, we are glad that your stay was great and that your enjoy the attentiveness of our staff. Best regards from Costa Rica. Ricardo M. More 

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Additional Information about Real InterContinental Costa Rica at Multiplaza Mall

Address: Prospero Fernandez Highway | in front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Real InterContinental Costa Rica at Multiplaza Mall 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
Real Intercontinental Hotel And Club Tower Costa Rica
Intercontinental Hotel Escazu
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu
Hotel Style:
#2 Spa Hotel in Escazu
#2 Business Hotel in Escazu
#6 Family Hotel in Escazu
#6 Romantic Hotel in Escazu

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