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Real InterContinental Costa Rica at Multiplaza Mall

#7 of 18 Hotels in Escazu
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Prospero Fernandez Highway | in front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
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1 room 1 adult
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Real InterContinental Costa Rica at Multiplaza Mall
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857 Reviews from our TripAdvisor Community

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st.louis MO
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a Beautiful Hotel about 20 minutes from San Jose Airport. We stayed here as part of a Caravan Tour. The rooms were spacious modern and comfortable with a large bathroom. The pool is beautiful as are the grounds, not too big with excellent service. The bar is nice with live music and inexpensive drinks. You can pay with... More 

Helpful?
Thank stlmark
Puerto Rico
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

This hotel has the complete package which includes pool, gym, sauna, steam room among other amenities. Excellent food; steakhouse, sushi, italian and others. Nice bar in the lobby with live music in a wonderful environment.

Helpful?
Thank Roberto G
1 review
3 of 5 stars Reviewed 3 days ago NEW

The pools are beautiful esp if your room has a view of the pools. The lounge is great, like in other intercontinental hotels, you don't need to go out for a long dinner after a long day of work. Snacks and drinks in the evening at the lounge are easier on the stomach. Service at the lounge is wonderful. Cleaning... More 

Helpful?
Thank Milou T
Rocky River, Ohio
Level Contributor
174 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is mostly tourists and airline personnel. Located right near a big shopping center, but nothing else. Couldn't get hot water in the room. Turned on shower and sink. Breakfast buffet is outstanding. Lots of choices that change daily. Lovely grounds. Good place to stop over before flight or tour start for ONE night.

Helpful?
Thank John J
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear customer, Thank you for your comment. We are so sorry that you experience the inconvenience with the hot water but we are glad that you could enjoy the quality of our ingredients and customer service. We hope you can come back. Ricardo M. More 

Roseburg, Oregon
Level Contributor
5 reviews
5 of 5 stars Reviewed 6 days ago NEW

A group of 9 of us had come to Costa Rica for 15 days, and we had stayed 2 nights in Cahuita on the Caribbean side of Costa Rica. Our van driver delivered us to The Intercontinental to meet up with our Caravan Tour for a 9-day land tour. What a sight for sore eyes this place was! Top notch... More 

Helpful?
Thank MangoMina
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear customer, Thank you for taking the time to write such an amazing review. One of our main goals is to keep our hotel and facilities hand by hand with our customer service, is so good to know that you and the group were able to enjoy both. We invite you to come back soon and hopefully you can enjoy... More 

Irvine, California
Level Contributor
51 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A lovely hotel with a particularly attractive pool area; there are several restaurants and the huge shopping center within easy walking distance has many more. Important to be aware that the hotel is a long way from downtown San Jose, especially since traffic can be very heavy; this is common in South and Central America, where the best hotels tend... More 

Helpful?
Thank Imackin
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Mrs Imackin, Thank you very much for your comment on TripAdvisor, We are glad to know that you enjoyed your stay in our hotel. In addition, we are very proud to hear that our staff was helpful. Hope to have you again at our hotel. Best Regards, Ricardo M. More 

Orlando, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a great hotel with a very friendly staff and excellent amenities. While it isn't in a very touristy area, the mall across the street is enormous and the food at the hotel is very, very good. I recommend the Marketplace over its other restaurants but all are good quality. The gym and pool are great and I've been... More 

Helpful?
Thank Katie F
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Mrs Katie, Thank you very much for taking the time to comment on TripAdvisor. It is very pleasant for us to know that you enjoyed our restaurants and location. Also that our staff was friendly and helpful during your stay. We hope to have you soon with us. Ricardo M. More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything at this hotel is great. Since the moment you get in the front desk, the restaurant, gym, and room you will be stunned for the gorgeous of the decoration. And the best of all is its location: just across the street from one of the biggest mall in Central America: Multiplaza.

Helpful?
Thank Ricardo O
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Mr Ricardo, Thank you for such nice words and the compliments on the installations of the InterContinental Hotel in San José, Costa Rica. Consider this your home whenever you wish to visit Costa Rica again. We hope to see you soon. Ricardo M. More 

Baltimore, Maryland
Level Contributor
131 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

First class hotel, with terrific amenities. One suggestion....Try not to get a room close to the elevator...there is noise from below in the lobby. The breakfast is sumptuous. The rooms are terrific. The staff is accommodating. You will enjoy this.

Helpful?
Thank baltlaw
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, It is a pleasure to hear that you had such a beautiful time at the InterContinental Hotel. We do everything possible to satisfy everybody who comes to our hotel and wish all our guests feel welcomed. Thank you for writing this lovely comment and for your suggestion. Ricardo M More 

La Floresta, Uruguay
Level Contributor
130 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Always come to the Intercontinental Hotel in my visits to Costa Rica. Hotel is indeed very good, a bit far away from San Jose's old city but in a nice neighborhood right across the MultiPlaza Mall. Several restaurants in the hotel and they are all very good indeed although a bit pricy. Rooms are nice and well looked after. A... More 

Helpful?
Thank Eduardo S
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Mr. Eduardo, it is always a pleasure to receive comments as nice as yours. Even though the city center is only 20 minutes away from the hotel it can seem a little bit far away depending on the time of the day. It is however definitely an advantage to have the Multiplaza Mall right in front of the street. Our... More 

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