We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Real InterContinental Costa Rica at Multiplaza Mall

#7 of 17 Hotels in Escazu
Certificate of Excellence
Hotel website
Hotel deals
Prospero Fernandez Highway | in front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Real InterContinental Costa Rica at Multiplaza Mall
Professional photos View all
Browse nearby
Real InterContinental Costa Rica at Multiplaza Mall
Add Photo

675 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    332
    219
    64
    30
    30
See reviews for
90
196
44
249
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (675)
  • Mar-May only
    (211)
  • Jun-Aug only
    (124)
  • Sep-Nov only
    (142)
  • Dec-Feb only
    (198)
All months
Alexandria, Virginia
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Every time I visit on business, I am treated very nice. Friendly people that go to the extra mile including calling visitors by name. Housekeeping goes the extra mile and always with a smile that make visitors feel welcome.

Was this review helpful? Yes
delhi
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is first time I am writing comments when I am still in the hotel as I couldn't resist to share the amazing experience. Staff in hotel areas have an amazing sense of service attitude... Everyday I meet beautiful people like Oscar, Lissa , Andreila at Market Restaurant ...they welcome with smiling face... Oscar has good sense of humor and... More 

Was this review helpful? Yes
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, we want to thank you for this nice review based on your experience that you gained at our property and from our most valuable assets, our colleagues such as Oscar, Lissy, Andreila, Teddy and Pamela. Very fine individuals and great professionals! Rest assured that I will share your encouraging comments with everyone that you just mentioned. We want... More 

Barcelona
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Excellent Hotel, close (15 minutes in car) to downtown San José de Costa Rica. Nice and big room, with big windows and fridge. Perfect swimming pool with jacuzzi. There are four restaurants at the hotel. They have connections with local tour services.

Was this review helpful? Yes
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guillermo, thank you very much for sharing your experience at the InterContinental in San José on tripadvisor. We are happy that you had a great time staying with us enjoying the nice rooms and restaurants. We are looking forward to welcoming you back. Ricardo M. More 

Oklahoma City, Oklahoma
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm a spoiled American, so take my criticism with a grain of salt. The room was well appointed, recently redone, very clean, but surprisingly small. The air condition, essential in Costa Rica, is inadequate to the task. The dining options are above average, and not expensive, though not particularly inspired either. My sense after visiting is that this property is... More 

Was this review helpful? Yes
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

We want to thank you for sharing your overall impression of the InterContinental in regards to your last stay with us. At the Real InterContinental Hotel we receive quite a bit of business travelers but we also host leisure travelers during their vacations. It is our attempt to deliver quality service excellence to both, leisure and business customers. We hope... More 

Tallahassee, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This was the hotel Caravan chose for the first night of a 9 day tour. Upon check-in, we requested a quiet room away from the elevator. Unfortunately, the request was not taken seriously and we were in a room next to the elevator and facing the roof top. Not easy to get sleep when you can hear the piano playing... More 

Was this review helpful? Yes
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Mimi, thank you very much for bringing your experience to our attention and for specify each area you visited. We see an opportunity to make things better and we want to thank you for sharing your constructive feedback with us. We are looking forward to welcoming you back so that we are able to convince you with the improvements... More 

Pittsburgh, Pennsylvania
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If this isn't the best Hotel in Costa Rica, please let me know which is. It is located across from largest shopping mall in San Jose. Plenty of upscale shops, and a food- court. I mention the food-court, because "The Market", the restaurant within the Hotel is quite pricey. Ninety ($90+) dollars for three salads. Of course the salads were... More 

Was this review helpful? Yes
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Bernie, thank you very much for the nice and encouraging comments in regards to your last stay at the Real InterContinental in San José! We feel truly honored to be rated the best Hotel in town, thank you very much. We hope to welcome you back soon! Ricardo M. More 

San Juan, Puerto Rico
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am very pleased to say that this Intercontinental Hotel was one of the nicest I have ever stayed at. Located across from a great shopping mall and not so deep into San Jose main stream. No problems to report. The breakfast buffets were spectacular as well as the attentiveness of all their staff members. The rooms are spacious and... More 

Was this review helpful? Yes
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Bennett, we are very glad that your stay with us was one of the nicest one you have ever had! Thank you very much for your kind and motiving comments that we will share with pleasure with all our collegues. ¡Pura Vida! Ricardo M. More 

Top Contributor
63 reviews 63 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Dear readers, just to give you a background, when I travel by business, I usually stay in HRG network hotels, and most often I stay in InterContinentals. I already got to platinum ambassador level, so I have a good benchmark. This hotel is awesome, very good breakfasts, good dinners, holidays atmosphere, good or very good service. If I will a... More 

Was this review helpful? Yes
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Seba, thank you so much for your wonderful comment about your last experience at you hotel of choice in San José! It is great to know that you had an awesome time in Costa Rica. We are looking forward to welcoming you back! Ricardo M. More 

1 review
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here overnight before a cruise. We had lunch at "The Market", where our server recommended the buffet as the reasonably priced alternative to ordering off the menu. We decided to order off the menu the portobello mushroom sandwich and a "build your own burger" and a couple of glasses of wine. After checking the exchange... More 

Was this review helpful? Yes
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Havy, we are glad to hear that you liked your stay with us! We are sad to learn though that your postcards never arrived. We will investigate the case to find out the whereabouts of your correspondence. Kindly contact us on gteinstantservice.sj@R-HR.COM so that we are able to get back to you. With kind regards from Costa Rica Ricardo... More 

Phoenix, Arizona
Top Contributor
84 reviews 84 reviews
51 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was here for a week. The whole hotel and grounds are outstanding, everything was spotless clean and I wish my garden looked as good as theirs. Service was great. There are so many restaurants within the hotel you never need to leave. The meetings and conference rooms were nice and also great service and food there. Wifi was better... More 

Was this review helpful? Yes 1
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, we enjoy reading this unique comment! We are very happy to get to know that your stay was unforgettable, and we hope to serve you soon again! We thank you very much in regards to your feedback about the English TV channels, we have been initiating a project not long ago to improve the TV service in all... More 

Questions? Get answers from hotel staff and past guests. Ask a question

747 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (192)
Viewed
View from room (15)
Viewed
Room/suite (47)
Viewed
Pool/beach area (26)
Viewed
Hotel & grounds (31)
Viewed
Bathroom (20)
Viewed
Dining (12)
Viewed
Other (41)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (450)
Viewed
Amenities (14)
Viewed
Deluxe Room (40)
Viewed
Executive Club Room (49)
Viewed
Master Suite (55)
Viewed
One-Bedroom Suite (54)
Viewed
Pool (17)
Viewed
Presidential Suite (74)
Viewed
Restaurants and Bars (84)
Viewed
The Hotel (63)

Management photos: Courtesy of the property manager

Viewed
All management photos (105)
Viewed
Hotel & grounds (27)
Viewed
Family/play areas (11)
Viewed
Business center/function rooms (4)
Viewed
Dining (22)
Viewed
Bathroom (2)
Viewed
Room/suite (20)
Viewed
Pool/beach area (3)
Viewed
Other (16)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay