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Real InterContinental Costa Rica at Multiplaza Mall

#8 of 17 Hotels in Escazu
Certificate of Excellence
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Prospero Fernandez Highway | in front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
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Real InterContinental Costa Rica at Multiplaza Mall
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Real InterContinental Costa Rica at Multiplaza Mall
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640 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Top Contributor
196 reviews 196 reviews
66 hotel reviews
144 helpful votes 144 helpful votes
3 of 5 stars Reviewed yesterday NEW

This look of this InterContinental was as expected – stylish and beautiful. However, the service was not of the standard I have experienced in other InterContinentals. We stayed in the Executive Tower, and the various people we encountered on the desk were not particularly interested in their guests, and on occasion gave misinformation. There was an inconvenient error in arranging... More 

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Toronto, Canada
Top Contributor
81 reviews 81 reviews
25 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I stayed here as "the" business hotel destination many times 10 years ago. It has been vastly improved with. Anew executive class building which is where I stayed with family on layover back to Canada... slow front desk check in. room rate was 330$ USD which is top flight here in SJ.. it is very swanky for sure. But service... More 

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Eaton, Ohio
Top Contributor
53 reviews 53 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for two night, it was a very nice hotel. One thing I have to say is that despite all that is going on downstairs in the lobby, my room at night when I slept was very quite. The hotel is in a nice location located next to a shopping mall. The mall is very big... More 

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Moscow, Tennessee
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a beautiful hotel and well staffed and maintained hotel. It was windy and cool. About 6 p.m. each evening the little green parrots and the grackles gathered into the palm trees outside. They were so playful and quite noisy!!! We enjoyed watching them chase each other around. The food was delicious and the staff were all very helpful... More 

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Boynton Beach, Florida
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 6 days ago NEW

I have to say, for my 1st time trip to Costa Rica, i wasnt impressed at all. We checked in very late, only to wake up and open blinds to see a view of woods and rusted warehouse building...I had prepaid in full for a pool-view with king size bed. So i called front desk, they gave me another room,... More 

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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The place is nice but nothing to write home about. It has a great location next to the mall but other than that, there is nothing that distinguishes it from any other hotel. Next time i come, if i find somewhere cheaper, I will probably just go there. The breakfast is very good.

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New York City, New York
Top Contributor
169 reviews 169 reviews
18 hotel reviews
248 helpful votes 248 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

I love the Intercontinental Hotels and this did not disappoint. It is across from the Multiplaza Mall but it is like a mini-mall. They have four restaurants, an enormous spa, an outdoor pool and jacuzzi and a nice, little boutique. The buffet breakfast was fabulous and my only regret is that I wasn't there long enough to sample their spa... More 

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Mrs Luvs, we hope you are doing great. Thank you very much for your last overall review about the InterContinental San José. We are happy to know that you had a great time at the Hotel enjoying almost all of our facilities. The Spa is great too and you should certainly try our outstanding spa treatments next time you... More 

Kuwait
Contributor
17 reviews 17 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed several nights at the Real Intercontinental Costa Rica Multiplaza, a great hotel in San Jose, Costa Rica. Not only is the hotel good and great quality, but is located across the street from a lovely mall that has everything you will need in Costa Rica, to include a grocery store named Auto Mercado. The rooms are very nice... More 

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Mr Chapin, thank you very much for your nice review about the InterContinental Hotel in San José. Your valuable feedback is highly appreciated in order to pay more attention to the areas that were not up to your liking. We are glad to know that you enjoyed our wonderful breakfast, a buffet that caters for all likings. We hope you... More 

Doylestown, Pennsylvania, United States
Contributor
19 reviews 19 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent the first two nights of a Caravan tour in this hotel. It was really windy so we weren't able to use the pool area.. too cold. But did use the gym facilities. First rate. We hung out at the bar with our friends. They had live music both nights. Food was alright. nothing spectacular... but then again it was... More 

Was this review helpful? Yes 1
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Foxbite, thank you for your overall review about your last experience at our InterContinental Hotel visiting Costa Rica on a guided tour with Caravan. We are happy that you enjoyed the hotel facilities and we hope that you had a great trip throughout this lovely country. We are looking forward to welcoming you back soon. Ricardo M. More 

England
Top Contributor
81 reviews 81 reviews
22 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here many times but last trip was not so good, this time things were muched improved. Staff were amazing, oddly the reception staff aren't as attentive as the restaurant staff which is a worry. Stayed in the main hotel and then the towers after the volcano struck, the main difference between the two is the spaces and also wifi... More 

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Eslik, we feel grateful with your comment because it really help us to improve in the specific areas that you mentioned. We are going to take immediate actions and in your next visit you will note the difference. It is great that you enjoyed the delicious food at our The Market Restaurant. As said before we hope to welcome... More 

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