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Real InterContinental Costa Rica at Multiplaza Mall

4.5 of 5 Prospero Fernandez Highway | in front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
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Real InterContinental Costa Rica at Multiplaza Mall
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Real InterContinental Costa Rica at Multiplaza Mall
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554 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Canada
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a one night layover in this property after our cruise. The hotel is one of the better hotels we have stayed in in a long time. Great service at check-in and we were upgraded being members of their points club. The room was what your would expect in a hotel of this caliber. We ate two meals the... More 

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Geneva, Switzerland
Top Contributor
136 reviews 136 reviews
41 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Returning to this hotel after 18 months, it is great to see its high standards have stayed the same, that upkeep and maintenance are well done and that the service level remains high. We stayed in the quiet towers part, used the heated pool and enjoyed the generous lounge. Escazu continues to develop as the upmarket spot in the Central... More 

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Robert, thank you for staying again at our property, we are delighted by your comment as it is really important for us to maintain high standards and the facilities. I totally agree with your comment about traffic in San José unfortunately the number of vehicles in Costa Rica grow up every day and some time is hard to get... More 

Senior Contributor
24 reviews 24 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great option for pigging out from early in the morning! The breakfast Was amazing, you could not be sure to what side you would go to, as there were many options. In doubt, EAT EVERYTHING! The staff was very helpful and the location is OK with the mall across the road, though it is far from the city.

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Igor, we appreciate your nice comment, we are glad to know that you enjoyed our breakfast at The Market restaurant. We hope you soon in our property. Ricardo M. More 

Stanwood, Michigan
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The overall place was great. Just a couple of things that were not to my liking: You could not use your room key to get to other floors (only your floor) we had group of people and we were all on different floors. They only had one chair in room, for a high class place this is not acceptable.

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Charlie, Thank you for sharing your comment with us. Your review is very important for us, but just to let you know we restrict the access to other floors for the safety of our guests. We look forward for your next stay. Ricardo M. More 

Guildford, United Kingdom
Top Contributor
203 reviews 203 reviews
73 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very large hotel with 5 different restaurants and two swimming pools it is a delight to stay at with big well appointed bedrooms and very helpful staff. In addition to the pools is a spa and gym and the hotel is across the road from the largest mall in the country. The only downside is that it... More 

Was this review helpful? Yes 1
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Chester, we appreciate your review, we are glad you enjoyed your stay in our property and as an Ambassador member we hope to welcome you back soon. Ricardo M. More 

Reno, Nevada
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night so we could catch an early flight home. The pool area is terrific, very relaxing. They have a top notch spa, which was booked so we were unable to try it out. Located next to a huge mall which we did visit and they have many restaurant choices right in the hotel. The room... More 

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear 974Travel, We are grateful for your nice comments about each area of our hotel, we are pleased that you enjoyed our rooms and you can had an incredible night´s sleep. Best regards from Costa Rica. Ricardo M. More 

Devonport, Tasmania, Australia
Top Contributor
92 reviews 92 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for one night while in transit through San Jose. Check in was fast and painless, most staff speaks English(including the porters ) and they were all very friendly. The room (towards the pool) was large, well appointed , quiet and clean. I thought that the bed was too soft but that is a matter of personal preference. My... More 

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Calin, thank you for your nice comment about our property, we are glad that you enjoyed our facilities and the friendliness of our staf. We hope to welcome you in your next visit to Costa Rica. Ricardo M. More 

Mexico City, Mexico
Top Contributor
53 reviews 53 reviews
30 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 4 weeks ago

4 day business trip at the Intercontinental, after having spent a little bit more than a month in its sister property, the more business oriented Indigo. The difference in level definitely shows. I had been told that the Intercontinental was the best hotel in Costa Rica, and seriously I didn't find anything that contradicted that opinion. The breakfast buffet is... More 

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear dyhtstriyk, thank you for your nice comment, we are glad to know that you enjoyed our comfortable beds as well as our buffet breakfast. Thank you once again for your visit and taking the time to share your experience. Ricardo M. More 

New Delhi, India
Top Contributor
50 reviews 50 reviews
36 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 4 nights over a weekend during a business trip Good : Nice modern hotel Very nice pool Good fitness center Good rooms in the new wing Excellent Japanese restaurant - gets very busy specially at lunch Bar at the hotel lobby is a nice place to spend a few hours people watching Hotel is right next to... More 

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Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Amit P, we are pleased for your positive comment and be sure that we will take action on the area of improvement that you mentioned. Warm regards from Costa Rica. More 

Hempstead, Texas
Top Contributor
75 reviews 75 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Spent 2 nights there while on a tour of Costa Rica; very elegant hotel with excellent service; very handy to the Multiplaza shopping mall. We ate evening meal at the restaurant there, and had breakfast buffet there both mornings.

Was this review helpful? Yes
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Mrs. CMS, thank you for taking the time to share you positive review about our property. It is a pleasure to know that our hotel has exceeded your expectations. Ricardo M. More 

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Additional Information about Real InterContinental Costa Rica at Multiplaza Mall

Address: Prospero Fernandez Highway | in front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Real InterContinental Costa Rica at Multiplaza Mall 4.5*
Number of rooms: 372
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Also Known As:
Real Intercontinental Hotel And Club Tower Costa Rica
Intercontinental Hotel Escazu
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu
Hotel Style:
#2 Business Hotel in Escazu
#2 Spa Hotel in Escazu
#5 Romantic Hotel in Escazu
#5 Family Hotel in Escazu

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