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Courtyard by Marriott San Jose Escazu

#3 of 17 Hotels in Escazu
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Autopista Prospero Fernandez | Carretera Marginal Norte, Plaza Itskatzu, Escazu 10201, Costa Rica
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1 room 1 guest
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Courtyard by Marriott San Jose Escazu
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369 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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    (369)
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    (85)
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    (101)
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    (97)
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    (86)
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1 review
5 of 5 stars Reviewed 1 week ago NEW

Friendly staff at breakfast, helpful front desk, lovely breakfast and nice rooms with safes and hair dryers. Many restaurants and an ATM nearby. Fanny our waitress was excellent! We didn't book this - it was part of our accommodations from our travel company but it was a great choice.

Was this review helpful? Yes
Cristina R, Guest Relations Manager at Courtyard by Marriott San Jose Escazu, responded to this review

Dear Guest, as you mentioned in your nice review, the best we have is the staff, I already share your positive comments with our staff of the Restaurant, we feel very proud of them. Thank you for noticing, they work really hard and appreciate the recognition. I wonder if you had time to visit our Centro Restaurant? we have the... More 

Colorado Springs, Colorado
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

When I arrived at this hotel, it was like being in heaven! Extremely nice staff, rooms, beds and bathrooms. There is a very nice mall that is just across the highway that takes about 5 minutes to get to and there are many nice places to eat nearby. The breakfast was good, just a bit pricey, however highly recommend a... More 

Was this review helpful? Yes
Cristina R, Guest Relations Manager at Courtyard by Marriott San Jose Escazu, responded to this review

Dear Guest, thank you for your warm comments, definitely the staff of the Hotel is the best we have, for sure we are lucky to have them ,also the location is great, we are close to shopping centers and great Restaurants. We hope you can visit again soon to enjoy this beautiful country. Regards Cristina Riba More 

Princeton, New Jersey
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

It's by a highway so it can be noisy - Rooms on the flip side are huge - crowded with business folks it offers the minimum comforts you expect from a Courtyard - The gym is terrible! Stay here only if you have too, pay the extra bucks for the Marriott or the Intercontinental.

Was this review helpful? Yes
Cristina R, Guest Relations Manager at Courtyard by Marriott San Jose Escazu, responded to this review

Greetings from San Jose, it is always good to receive feedback from our customers, who provide us the opportunity to make improvements in the service we provide. I am very sorry to read that you did not enjoy your time with us very much. Do you know that we are located in a very prestigious area in San Jose next... More 

Cincinnati, Ohio
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is located in the middle of a lot of dining and shopping options so the location is great. It is about a 25-30 minute drive from the airport with traffic. The hotel itself is just ok. The rooms are more like a motel 8 in the states than a Courtyard. Clean, but a little rough around the edges.... More 

Was this review helpful? Yes
Cristina R, Guest Relations Manager at Courtyard by Marriott San Jose Escazu, responded to this review

Thank you very much for your comments, we appreciate it. We are sorry to hear we did not met your expectations, I would like to inform that we are already working on plans and actions in order to improve our product. We hope you enjoyed the rest of your stay with our great dinner, and our convenient location near to... More 

Germantown, Wisconsin, United States
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We has three rooms for the four of us for four days. Really nice staff, and a good location. We tried the breakfast just once, and maybe it's because it was late in the morning, but all I can say is that the food was really 'tired'... Is it buffet style, and we are scraping the bottom of the dishes... More 

Was this review helpful? Yes
Cristina R, Guest Relations Manager at Courtyard by Marriott San Jose Escazu, responded to this review

Mr Eric; We are glad you enjoy your stay with us. We are very proud of our staff, they are always looking for new ways to take care of our guests. We also care about the product you receive, for that reason we are working on plans and actions in order to improve our breakfast with all the team. We... More 

Atlanta, Georgia
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 4 days here, good service, clean rooms, plenty good restaurants surround the hotel. Security is excellent. The only drawback was breakfast in not included, they charge $15 for good size buffett.

Was this review helpful? Yes
Cristina R, Guest Relations Manager at Courtyard by Marriott San Jose Escazu, responded to this review

Dear Mr Gary, thank you very much for your kind review, we really appreciate it. As you mention the Hotel is located in a very nice place, next to Restaurants and Shopping Centers. I recommend you next time you visit our hotel take advantage of our F&B promotions, and have a great time in our Centro Restautant, you will really... More 

Mexico City, Mexico
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel and its facilities are really good but the best part is the people who works here. They give an amazing service, make you feel at home. Internet is good for business purposes, location is good, taxi services excellent. This is the 5th time in this year I stay here and I will comeback.

Was this review helpful? Yes
Cristina R, Guest Relations Manager at Courtyard by Marriott San Jose Escazu, responded to this review

Greetings Mr Alex, thank you for taking the time to write about our hotel, and the most important to recognize our staff, as you mention they provide a warm service everyday to all our guest. I am very glad you felt like home away from home, this is our mission and it is great that we accomplished. We are here... More 

Baton Rouge, Louisiana
1 review
5 of 5 stars Reviewed 2 weeks ago

This is the 3rd visit here for us and standards for quality service and friendliness have always been above par! Ask for Joice Obundo to be your waiter in the Resturant, you WON'T be disappointed. The hotel is conveniently located with easy access to dining, shopping and medical care.

Was this review helpful? Yes
Cristina R, Guest Relations Manager at Courtyard by Marriott San Jose Escazu, responded to this review

Thank you very much for your kind review and for pointing out our great staff, Joice appreciates your positive comments. As you mention we are located in a very convenient place, near to the best Shopping Center in San Jose. I recommend you to visit it next time you came to our Hotel. We hope to serve you again during... More 

Israel
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

눇 Staff was helpful and pleasant, great hotel at good location , many restaurants and shopping center beside , big and comfort room , great breakfast, Right in the middle of everything...very convenient. Plan to stay again

Was this review helpful? Yes
Cristina R, Guest Relations Manager at Courtyard by Marriott San Jose Escazu, responded to this review

We are all very glad to hear that you had a great time in our Hotel, our main goal is that all our guest receive the best attention, and I am glad you feel like home away home, I wonder if you had time to try our "Seabass"? I am sure it is the best! I highly recommend to do... More 

Wooster, Ohio, United States
Level Contributor
155 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My 3rd favorite Courtyard in Central America. The only reason for that is the breakfasts area drives me a little crazy the way it is set up. Very few real tables, mostly sitting couches where the table top is nearly up at your neck. The food is on one side wall, the middle of the room and then the egg/omelet... More 

Was this review helpful? Yes
Cristina R, Guest Relations Manager at Courtyard by Marriott San Jose Escazu, responded to this review

Greetings Mr Michael, I really appreciate you took your time in order to put your positive feedback about our Hotel, we are all doing our best to provide to all our guest the best service and make you feel like home. Do you had time to visit our Restaurant "Centro" we have the best dishes to have lunch or dinner... More 

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