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Holiday Inn San Jose-Escazu

#8 of 17 Hotels in Escazu
Certificate of Excellence
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Contiguo Hospital Cima, Plaza Tempo | Avenida Prospero Fernandez, Escazu, Escazu, Costa Rica (Formerly Los Laureles)
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Holiday Inn San Jose-Escazu
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Holiday Inn San Jose-Escazu
Holiday Inn San Jose-Escazu
Holiday Inn San Jose-Escazu
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193 reviews from our community

Traveler rating
    96
    72
    13
    5
    7
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18
36
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96
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Recently stayed at this hotel during my trip to Costa Rica. I must say that Holiday Inn has really come a long way. The decor at this location was great. And the rooftop pool and patio give you a gorgeous view to the houses in the foothills of the mountains (amazing at night). This hotel was also in a good... More 

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Jinotepe, Nicaragua
Contributor
15 reviews 15 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night at this hotel and we would definitely return. It is in a business center that has many restaurants within walking distance. Our room overlooked the plaza area in the forground and the landscape in the background. The room was clean, quiet and comfortable. The only reason I give this hotel a 4 instead of a 5... More 

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Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greetings from the Holiday Inn San Jose Escazu! We woul like to thank you your dear comments about your recent stay at our hotel. We are glad to know that you enjoy our location near to the restaurants, the shopping mall and the supermarket, our quiet, clean and comfortable rooms. We appreciate your feedback due to the pool... More 

Columbia, Maryland
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was very impressed with this hotel. The front desk and lobby are very modern and cozy. The staff was always friendly and professional. Good size rooms with nice amenities. Several restaurants within walking distance. Multiplaza and Avenida Escazu are only 5 minutes away. Keep in mind that restaurants in the area are a little bit pricey. If you are... More 

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Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greetings from the Holiday Inn San Jose Escazu family! We would like to thank you for your dear comments due to our modern and cozy front desk and lobby, our friendly and professional staff, our good sized rooms and our location near to several restaurants and the mall. We are glad to know that you could enjoy your... More 

Philadelphia, Pennsylvania
Top Contributor
71 reviews 71 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Couldn't ask for anything better. I am a 30 year platinum member and I do approximately 150 nights per year at IHG hotels. Everything is modern in the hotel. The rooms are good size and up to date. The food is better then the average Holiday. Service everywhere is the best. It is walking distance to many restaurant and shopping... More 

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Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greetings from the Holiday Inn San Jose Escazu family! We would like to thank you for letting us know your experience during your stay at our hotel. We are glad to know that you could enjoyed our modern facilities, rooms, food and best service. We hope to have the opportunity to host you again soon. Kind Regards, Melissa... More 

Trinidad
Contributor
20 reviews 20 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location! Walking distance from The Multiplaza, nice mall with designer shops. A short walk away there is a Starbucks and great eating places for Seafood or local cuisine. The hotel itself is small but quite effective, all our needs were met with a very nice Buffet breakfast and staff was very helpful when call upon.

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Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greeting from the family of the Holiday Inn San Jose Escazu! We would like to thank you for your nice comments of your experience in your recent stay. We are glad to know that you enjoyed our buffet breakfast, our helpful staff and our location near to the mall and great eating places. We have to have the... More 

1 review
4 of 5 stars Reviewed 5 weeks ago

Very good business class hotel, convenient facilities and location, modern and practical . good essential restaurant and gym; great service and overall a god experience to be a Holiday Inn. the pool is very nice but quite small although when not busy works well.

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Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greetings from the Holiday Inn San Jose Escazu! We would like to thank you for you nice comments towards our convenient facilities and location, and your overall good experience at our hotel. We will be waiting for you on your next stay. Regards, Melissa A. More 

San Salvador, El Salvador
1 review
1 of 5 stars Reviewed April 13, 2015

My overall first time experience in this hotel was very poor. Since check-in, I had reserved a King bed and got a double. Had to return to lobby to get a room change and was not even offered an apology. My room was on second floor facing Pricesmart store right next to pallet handling warehouse (terrible view by the way).... More 

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Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, From the family of the Holiday Inn San Jose Escazu, we would like to apologise for all the inconvenience that you experienced during your recent stay. We appreciate the feedback due to our rooms, reservation preferences, the noise from the PriceSmart, our breakfast buffet and staff. The General Manager and all supervisors have been informed of all the... More 

Beijing
Contributor
17 reviews 17 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 11, 2015

I recently went to San José in Costa Rica for 6 days. I stayed at the Holiday Inn in Escazú. The hotel is pretty modern and the lobby smells great! The rooms are very spacious and clean. My only concern was when one morning mid-stay I asked for fried eggs versus the usual scrambled they serve in the buffet. I... More 

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Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greetings from the Holiday Inn San Jose Escazu! We would like to thank you for taking part of your precious time to let us know your experience at our hotel. We appreciate the feedback due to the fried eggs you asked at breakfast. Our guest's feedback is very important to us, so we could detect our opportunity areas... More 

London, Canada
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 24, 2015

Very nice hotel for a very reasonable price. Our travel agent booked us here instead of an airport hotel. The room was very nice considering the low nightly rate. It’s located in a very nice area with a good selection of restaurants right outside the front door.

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Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greetings from the Holiday Inn San Jose Escazu. We would like to thank you for comments regarding our rooms and rate. We hope to host you again soon. Regards, Melissa A. More 

Burlington, Canada
Top Contributor
90 reviews 90 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 22, 2015

During our yearly trip to Costa Rica, we had the opportunity to stay again at the Holiday Inn in Escazu. Apart from the great location if you are heading out on highway 27 to the pacific coast, the staff continues to be some of the friendliest and helpful we have ever encountered at any hotel we've ever stayed at. Gerardo,... More 

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Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greetings from the family of the Holiday Inn San Jose Escazu! We are very glad to hear from you again, as always, your nice comments towards us, makes our days wonderful. We will be waiting for you next year, for you to get the great experience you always had! Kind Regards, Melissa A. More 

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