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Holiday Inn San Jose-Escazu

#7 of 17 Hotels in Escazu
Certificate of Excellence
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Contiguo Hospital Cima, Plaza Tempo | Avenida Prospero Fernandez, Escazu, Escazu, Costa Rica (Formerly Los Laureles)
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Holiday Inn San Jose-Escazu
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Holiday Inn San Jose-Escazu
Holiday Inn San Jose-Escazu
Holiday Inn San Jose-Escazu
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187 reviews from our community

Traveler rating
    93
    71
    11
    5
    7
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18
34
14
94
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (187)
  • Mar-May only
    (46)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (64)
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Trinidad
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location! Walking distance from The Multiplaza, nice mall with designer shops. A short walk away there is a Starbucks and great eating places for Seafood or local cuisine. The hotel itself is small but quite effective, all our needs were met with a very nice Buffet breakfast and staff was very helpful when call upon.

Was this review helpful? Yes
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greeting from the family of the Holiday Inn San Jose Escazu! We would like to thank you for your nice comments of your experience in your recent stay. We are glad to know that you enjoyed our buffet breakfast, our helpful staff and our location near to the mall and great eating places. We have to have the... More 

1 review
4 of 5 stars Reviewed 5 days ago NEW

Very good business class hotel, convenient facilities and location, modern and practical . good essential restaurant and gym; great service and overall a god experience to be a Holiday Inn. the pool is very nice but quite small although when not busy works well.

Was this review helpful? Yes
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greetings from the Holiday Inn San Jose Escazu! We would like to thank you for you nice comments towards our convenient facilities and location, and your overall good experience at our hotel. We will be waiting for you on your next stay. Regards, Melissa A. More 

San Salvador, El Salvador
1 review
1 of 5 stars Reviewed 1 week ago

My overall first time experience in this hotel was very poor. Since check-in, I had reserved a King bed and got a double. Had to return to lobby to get a room change and was not even offered an apology. My room was on second floor facing Pricesmart store right next to pallet handling warehouse (terrible view by the way).... More 

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Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, From the family of the Holiday Inn San Jose Escazu, we would like to apologise for all the inconvenience that you experienced during your recent stay. We appreciate the feedback due to our rooms, reservation preferences, the noise from the PriceSmart, our breakfast buffet and staff. The General Manager and all supervisors have been informed of all the... More 

Beijing
Contributor
17 reviews 17 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I recently went to San José in Costa Rica for 6 days. I stayed at the Holiday Inn in Escazú. The hotel is pretty modern and the lobby smells great! The rooms are very spacious and clean. My only concern was when one morning mid-stay I asked for fried eggs versus the usual scrambled they serve in the buffet. I... More 

Was this review helpful? Yes 1
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greetings from the Holiday Inn San Jose Escazu! We would like to thank you for taking part of your precious time to let us know your experience at our hotel. We appreciate the feedback due to the fried eggs you asked at breakfast. Our guest's feedback is very important to us, so we could detect our opportunity areas... More 

London, Canada
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel for a very reasonable price. Our travel agent booked us here instead of an airport hotel. The room was very nice considering the low nightly rate. It’s located in a very nice area with a good selection of restaurants right outside the front door.

Was this review helpful? Yes
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greetings from the Holiday Inn San Jose Escazu. We would like to thank you for comments regarding our rooms and rate. We hope to host you again soon. Regards, Melissa A. More 

Burlington, Canada
Top Contributor
90 reviews 90 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 weeks ago

During our yearly trip to Costa Rica, we had the opportunity to stay again at the Holiday Inn in Escazu. Apart from the great location if you are heading out on highway 27 to the pacific coast, the staff continues to be some of the friendliest and helpful we have ever encountered at any hotel we've ever stayed at. Gerardo,... More 

Was this review helpful? Yes
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greetings from the family of the Holiday Inn San Jose Escazu! We are very glad to hear from you again, as always, your nice comments towards us, makes our days wonderful. We will be waiting for you next year, for you to get the great experience you always had! Kind Regards, Melissa A. More 

Alvord, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

This property has some of the nicest staff members of anywhere, so helpful and always have a smile and a true willingness to help you. I was in the area for some dental work and the Plaza where the hotel is located offers different types of dinning and a easy access to so many other things to include the hospital... More 

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Costa rica
2 reviews
5 of 5 stars Reviewed March 10, 2015

My wife was taken ill and had to spend some time at the CIMA hospital. The hotel is next door so it was the logical place to stay, we thought for 2 days which turned into 12. I want to compliment and thank Andrea, Silvia, Sherry, Gerardo, and Moises for their help and concern over the 2 weeks.They were exceptional,... More 

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Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greetings from the Holiday Inn San Jose Escazu family. Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that our staff were exceptional with all your requests. We hope you will visit us again. Sincerely, Melissa A Loyalty Champion More 

Washington DC, District of Columbia
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 28, 2015

The Hotel is well located in Escazu, with good walking-distance restaurants at Plaza Tempo. Internet connection is great, has a decent business center, gym and pool on the 5th floor. Breakfast is good. The rooms are nice, not as luxurious as the Inter Continental, but they have everything you need and at a much lower price. Staff are very friendly.... More 

Was this review helpful? Yes
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greetings from the Holiday Inn San Jose Escazu. We would like to thank you for your dear comments about your last stay in our hotel. We are glad to know that you could enjoy our location in Plaza Tempo. wireless internet, business center, gym, pool, breakfast, rooms and our very friendly staff. We hope to have the opportunity... More 

Fort McMurray, Canada
2 reviews
5 of 5 stars Reviewed February 21, 2015

Words will never do the justice to the respect that I have gained for this hotel. Upon arrival, I was greeted in Spanish, which I am not so fluent in, but fears subsided when the entire staff is so well fluently spoken in English. Checkin was fast and easy, and all of my special requests were honoured. The hotel is... More 

Was this review helpful? Yes
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greetings from the Holiday Inn San Jose Escazu. We would like to thank your for taking part of your time to let us know your experience at our hotel, we are fully delight with all your comments. We are glad to know that you enjoyed our location near to the mall and the nice restaurants with an amazing... More 

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