We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn San Jose-Escazu

#8 of 17 Hotels in Escazu
Certificate of Excellence
Hotel website
Hotel deals
Contiguo Hospital Cima, Plaza Tempo | Avenida Prospero Fernandez, Escazu, Escazu, Costa Rica (Formerly Los Laureles)
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Holiday Inn San Jose-Escazu
Professional photosView all
Browse nearby
Holiday Inn San Jose-Escazu
Holiday Inn San Jose-Escazu
Holiday Inn San Jose-Escazu
Add Photo Write a Review

213 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    101
    82
    17
    6
    7
See reviews for
21
39
14
107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (213)
  • Mar-May only
    (54)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (64)
All months
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Comfortable hotel located in downtown San Jose, Costa Rica. It was very clean and just what we were looking for for our two night stay in the city before heading to the beach. There was a nice little continental breakfast included complete with fresh fruit, croissants, coffee, and bottled pop and waters to take with you. Overall a nice stay.

Was this review helpful? Yes
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Stefani C, We appreciate your comments towards our comfortable hotel with a nice buffet breakfast from your recent stay at our property. For us, was a pleasure to serve you and we hope to host you again on your next visit. Kind Regards, Melissa A. More 

chicago, il
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 25, 2015

The front desk personnel is very wonderful however the housekeeping personnel needs to do a better job delivering results to the customers I had to request for times for pillows and nobody brought them to my room I ended up having to call the front desk and he took them about an hour to deliver them and it was in... More 

Was this review helpful? Yes
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear higienista, We would like to thank you for your comments, because they allow us to identify our opportunity areas like the houskeeping service. For our guests, we have a snack's machine on the 3rd floor that uses local currency, this could be an option on your next visit. We hope to have the opportunity to host you again on... More 

Atlanta, Georgia
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 10, 2015

This was my second stay here for business. Although this hotel may not be as luxurious as some of the bigger brands nearby, it still does a great job. Staff are friendly and helpful, with excellent English skills too, especially in the bar & restaurant. Guest rooms are spacious and have all the usual amenities, although be warned that the... More 

Was this review helpful? Yes
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear AmeriCaz, We were glad to have the opportunity to serve you again on your recent stay. We would like to apologize due to the inconvenience with the A/C. Also, we would like to thank you for letting us know your great experience with our friendly and helpful staff, our spacious rooms, and the several restaurant choices in the area.... More 

Porto Alegre, RS
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 1, 2015

I spent a night at Holliday Inn San Jose Escazu as I was waiting for a dive trip to Cocos Island. Very comfortable, nuce beds, modern furniture, great breakfast with lots of fruits, juices and tipical food from Costa Rica. Nice surprise. Would have spent longer time there.

Was this review helpful? Yes
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Vivibitt, We would like to thank you for your recent opinion on the social media due to our very comfortable hotel, nice beds, modern furniture and great buffet breakfast. We were pleased to serve on your recent stay and we hope to host you again on your next visit. Kind Regards, Melissa A. More 

Magog, Canada
Level Contributor
624 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 376 helpful votes
3 of 5 stars Reviewed June 21, 2015

This is a typical Holiday Inn where no surprises are expected. The room was spacious, clean and comfortable. Plenty of hot water. The wifi was generally ok but sometimes behaved strangely. There are many good restaurants around the hotel plus a very large shopping mall within a short walking distance. The gym is not big but sufficient to get the... More 

Was this review helpful? Yes
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Jean-Pierre D, We would like to thank you for your feedback and comments due to the room lighting, the pool area, the taxi service, the noise from the highway and the buffet breakfast. We will inform the different departments involved on this situation and give the proper following. We apologise for all the inconvenience and hope to have the... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 18, 2015

The hotel was recommended by medical personnel in San Jose and this review is based on my weeks-long stay due to a medical emergency. Staff were unfailingly cheerful and helpful as well as multi-lingual. The breakfasts were scrumptious with a variety of foods and delicious fruits. The lobby had lovely, contemporary decor. Rooms were very comfortable and room service was... More 

Was this review helpful? Yes
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Greetings from the Holiday Inn San Jose Escazu family! We would like to thank you for your comments towards our cheerful and helpful staff, the buffet breakfast, our comfortable rooms, our pool area and our location near to the hospital, restaurants and shopping area. We were glad to serve you on that challenging time and we hope to serve you... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2015

The hotel is well located next to a plaza where you can find nice restaurants and sport bars. The hotel is very clean and well maintained. The staff is so friendly. This is one of the "green" hotels in Costa Rica.

Was this review helpful? Yes
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Ricardo O, We would like to thank you for lettings us know your opinion towards our location near to nice restaurants and sports bars, our very clean and well maintained facilities and our friendly staff. We hope to host you again on a near future. Regards, Melissa A. More 

Hereford, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed June 3, 2015

Location very close to Multiplaza, but also right besides a very busy (and noisy) supermarket and right next to a very busy highway. There are far better hotels for your money if you want to stay in this area, if you are only short term 1-2 nights then if its a cheap deal, why not, but if you are wanting... More 

Was this review helpful? Yes
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear SFry01, We appreciate your comments about your recent stay at our property and we apologise for the inconvenience due to the noise from the supermarket next door. We hope to have the opportunity to change this image and serve you again on your next visit. Regards, Melissa A. More 

Playa Ocotal, Costa Rica
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 26, 2015 via mobile

hotel is clean and well maintained staff nice bring your own pillow, pnes on beds are big hard and uncomfortable buffetbreakfast way overpriced great location near cima hospital and multiplaza mall have stayed here a couple times and would probably come back again but with my own pillow

Was this review helpful? Yes
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Rick W, We appreciate your feedback due to the pillows and the buffet breakfast, because these permit us to know the opportunity areas to improve our services. We are glad to know that you could enjoyed our location near to the hospital and the mall. We hope to have the opportunity to host you again soon. Regards, Melissa A. More 

Washington DC, District of Columbia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 19, 2015 via mobile

Recently stayed at this hotel during my trip to Costa Rica. I must say that Holiday Inn has really come a long way. The decor at this location was great. And the rooftop pool and patio give you a gorgeous view to the houses in the foothills of the mountains (amazing at night). This hotel was also in a good... More 

Was this review helpful? Yes 1
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear P V, We would like to thank you for your comment about your recent stay at our property. It was a pleasure to serve you during your stay and we are glad to know that you could enjoyed the night view from the pool area, and our location near to several restaurants and shops in walking distance. We hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

323 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Bathroom (2)
Viewed
Room/suite (5)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
View from room (3)
Viewed
Business center/function rooms (3)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (300)
Viewed
Dining (49)
Viewed
Pool/beach area (21)
Viewed
Room/suite (122)
Viewed
Hotel & grounds (51)
Viewed
Bathroom (10)
Viewed
Family/play areas (2)
Viewed
Other (45)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Escazu
1.0 mi away
Wyndham Garden San Jose Escazu
0.2 mi away
Courtyard by Marriott San Jose Escazu
0.7 mi away
Real InterContinental Costa Rica at Multiplaza Mall
Show Prices
Show Prices
Show Prices
0.9 mi away
Sheraton San Jose Hotel
0.2 mi away
Residence Inn by Marriott San Jose Escazu
2.8 mi away
Barcelo San Jose Palacio
Barcelo San Jose Palacio
#34 of 86 in San Jose
4.0 of 5 stars 699 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay