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Holiday Inn San Jose-Escazu

#10 of 18 Hotels in Escazu
Certificate of Excellence
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Contiguo Hospital Cima, Plaza Tempo | Avenida Prospero Fernandez, Escazu, Escazu, Costa Rica (Formerly Los Laureles)
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Holiday Inn San Jose-Escazu
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240 Reviews from our TripAdvisor Community

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knoxville, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 3 nights on 2 different occasions while in Costa Rica. Hotel was clean, neat and had everything necessary to ensure comfort and convenience. There are several coffee shops and restaurants nearby (walking distance) to allow for some variety of food without the hassle of driving (and/or if you do not have a car. The pool was on... More 

Helpful?
Thank Peter M
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Mr. Peter, Thank you for your comments, we appreciate you taking the time to write a review of your stay. We are glad you enjoyed not just the hotel but the restaurants and coffee shops in Plaza Tempo. You are more than welcome to come as many times as you like ! Best regards ! Ma. José Ortega More 

Dartmouth, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

just returned form Costa Rica and stayed at this hotel for 5 nights and the rooms are very large and the bed and pillows are very comfortable. they have a very nice buffet breakfast and small bar beside the breakfast area. good location for traveling to and from. i really like the pool and sitting area on the 5th floor.... More 

Helpful?
Thank Shawn C
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Dear M. Shawn, Thank you for your feedback. We love that you enjoyed your stay and that you had time to relax at the pool, tried our cocktails at the bar and tasted our delicious Costa Rican breakbast. If you ever come back to Costa Rica, we will be more than grad to welcome you again at Holiday Inn, Escazú.... More 

2 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

This was not my first stay at this hotel but the last one was not the best experience: two days with no wifi conection, The highway noise is heard all night because they have dont have soundproof windows, It was quite an experience to hear the noise of motorbikes at high speed on the highway at midnight. Breakfast is not... More 

Helpful?
Thank Gonzalo A
María J O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Mr. Gonzalo, Thank you for taking your time to write us your feedback of your last experience. It is very important for us to know in which areas we have to work harder in order to give you the best of us and to guarantee you having a nice and relaxing stay next visit. We were working on the... More 

London, United Kingdom
Level Contributor
89 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed January 1, 2016

We only stayed for one night but it was ideal. It is close to the airport, has a large mall and plenty of restaurants nearby and has clean, comfortable rooms. The staff here are very friendly and helpful, too.

Helpful?
Thank Peter R
Eduardo V, Front Office Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Peter R We want to thank you for your recent stay at our hotel Holiday Inn San Jose Escazu, as you mentioned we are close to Multiplaza Mall, additional thank you for you good survey about our staff service. We work hard every day to make our guest feel at home. We would be expecting your next stay with... More 

New York City, New York
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed October 23, 2015

As my company has an office located not too far from this hotel, I stayed here for a change on my last business trip this past April. I must say it was one of the best hotel experiences I have ever had and I travel quite a bit for both business and pleasure. Hands down it was the service from... More 

Helpful?
Thank jlhc99
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear jlhc99, Greetiings from the Holiday Inn San Jose Escazu family! We are very pleased to hear from you and your recent experience at ou property. It was our pleasure to serve you during your stay and we are looking forward to host you again anytime soon. Thank you for you kind comments due to our service, rooms, excercise facilities,... More 

Mississauga, Canada
Level Contributor
127 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed October 13, 2015

Overall I enjoyed my stay at the Holiday Inn. The service is good and the rooms very comfortable. The only thing is that due to the location of the hotel, you need to use the shuttle of a cab to see or visit places of interest. The meals especially the breakfast was good.

Helpful?
Thank Jerry L
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Jerry L, Thank you for your kind comments towards your recent stay at our property. We are glad to know that you enjoyed your stay with our good service, comfortable rooms and good breakfast. We'll be waiting for you on your next visit! Kind Regards, Melissa A. More 

Los Angeles, California
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 14, 2015

The hotel is exactly what you would expect from a Holiday Inn....that is after traveling hours in a plane to get to Costa-Rica, you feel like you never left home once you get to the Holiday Inn....even the stores around the hotel and the giant mall are what you would find in America. And it's not cheap...especially for a place... More 

Helpful?
Thank BeusBeus
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear BeusBeus, Greetings from the Holiday Inn San Jose Escazu Staff! We appreciate all your comments related to your recent stay at our property. We are glad to know that you feel like you were at home and that you enjoyed our buffet breakfast. We would like to thank you for your feedback due to the pool area and we... More 

Manchester, TN
Level Contributor
155 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed September 10, 2015

I stayed 2 nights here. The room had such a comfortable bed, fast internet, hot water. It's a short walk to the multiplaza mall and there is a food court with lots of fast food type places, plus the mall has several sit down restaurants. I ate at Cosi and it was really good. The mall was packed on a... More 

Helpful?
1 Thank Twinkles2008
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Twinkles2008, We would like to thank you for letting us know your experience at our property. We are glad to know that you could enjoy our location near to the mall and several restaurants, our comfortable beds, fast internet and hot water. It was a pleasure to serve you during your recent stay and we hope to have the... More 

Kochav Yair
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 9, 2015

Had a business trip to San Jose, Costa Rica. perfectly located around other hotels, restaurants, international business centers and the biggest mall in San Jose. The hotel is mid level but well kept. Service is very good and dining is average.

Helpful?
Thank amirdavi
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear amirdavi, Greetings from the Holiday Inn San Jose Escazu! We would like to thank you for your comments due to our location, service and dining. It was a pleasure for us to serve you during your recent stay and we hope to host you again on your next visit. Regards, Melissa A. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 29, 2015 via mobile

Comfortable hotel located in downtown San Jose, Costa Rica. It was very clean and just what we were looking for for our two night stay in the city before heading to the beach. There was a nice little continental breakfast included complete with fresh fruit, croissants, coffee, and bottled pop and waters to take with you. Overall a nice stay.

Helpful?
1 Thank Stefani C
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Stefani C, We appreciate your comments towards our comfortable hotel with a nice buffet breakfast from your recent stay at our property. For us, was a pleasure to serve you and we hope to host you again on your next visit. Kind Regards, Melissa A. More 

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