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Holiday Inn San Jose-Escazu

#8 of 17 Hotels in Escazu
Certificate of Excellence
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Contiguo Hospital Cima, Plaza Tempo | Avenida Prospero Fernandez, Escazu, Escazu, Costa Rica (Formerly Los Laureles)
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Holiday Inn San Jose-Escazu
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202 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Porto Alegre, RS
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I spent a night at Holliday Inn San Jose Escazu as I was waiting for a dive trip to Cocos Island. Very comfortable, nuce beds, modern furniture, great breakfast with lots of fruits, juices and tipical food from Costa Rica. Nice surprise. Would have spent longer time there.

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Magog, Canada
Level Contributor
623 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 371 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a typical Holiday Inn where no surprises are expected. The room was spacious, clean and comfortable. Plenty of hot water. The wifi was generally ok but sometimes behaved strangely. There are many good restaurants around the hotel plus a very large shopping mall within a short walking distance. The gym is not big but sufficient to get the... More 

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Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Jean-Pierre D, We would like to thank you for your feedback and comments due to the room lighting, the pool area, the taxi service, the noise from the highway and the buffet breakfast. We will inform the different departments involved on this situation and give the proper following. We apologise for all the inconvenience and hope to have the... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was recommended by medical personnel in San Jose and this review is based on my weeks-long stay due to a medical emergency. Staff were unfailingly cheerful and helpful as well as multi-lingual. The breakfasts were scrumptious with a variety of foods and delicious fruits. The lobby had lovely, contemporary decor. Rooms were very comfortable and room service was... More 

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Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Greetings from the Holiday Inn San Jose Escazu family! We would like to thank you for your comments towards our cheerful and helpful staff, the buffet breakfast, our comfortable rooms, our pool area and our location near to the hospital, restaurants and shopping area. We were glad to serve you on that challenging time and we hope to serve you... More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel is well located next to a plaza where you can find nice restaurants and sport bars. The hotel is very clean and well maintained. The staff is so friendly. This is one of the "green" hotels in Costa Rica.

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Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Ricardo O, We would like to thank you for lettings us know your opinion towards our location near to nice restaurants and sports bars, our very clean and well maintained facilities and our friendly staff. We hope to host you again on a near future. Regards, Melissa A. More 

Hereford, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Location very close to Multiplaza, but also right besides a very busy (and noisy) supermarket and right next to a very busy highway. There are far better hotels for your money if you want to stay in this area, if you are only short term 1-2 nights then if its a cheap deal, why not, but if you are wanting... More 

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Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear SFry01, We appreciate your comments about your recent stay at our property and we apologise for the inconvenience due to the noise from the supermarket next door. We hope to have the opportunity to change this image and serve you again on your next visit. Regards, Melissa A. More 

Playa Ocotal, Costa Rica
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 26, 2015 via mobile

hotel is clean and well maintained staff nice bring your own pillow, pnes on beds are big hard and uncomfortable buffetbreakfast way overpriced great location near cima hospital and multiplaza mall have stayed here a couple times and would probably come back again but with my own pillow

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Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Rick W, We appreciate your feedback due to the pillows and the buffet breakfast, because these permit us to know the opportunity areas to improve our services. We are glad to know that you could enjoyed our location near to the hospital and the mall. We hope to have the opportunity to host you again soon. Regards, Melissa A. More 

Washington DC, District of Columbia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 19, 2015 via mobile

Recently stayed at this hotel during my trip to Costa Rica. I must say that Holiday Inn has really come a long way. The decor at this location was great. And the rooftop pool and patio give you a gorgeous view to the houses in the foothills of the mountains (amazing at night). This hotel was also in a good... More 

Was this review helpful? Yes 1
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear P V, We would like to thank you for your comment about your recent stay at our property. It was a pleasure to serve you during your stay and we are glad to know that you could enjoyed the night view from the pool area, and our location near to several restaurants and shops in walking distance. We hope... More 

Jinotepe, Nicaragua
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 12, 2015

We stayed one night at this hotel and we would definitely return. It is in a business center that has many restaurants within walking distance. Our room overlooked the plaza area in the forground and the landscape in the background. The room was clean, quiet and comfortable. The only reason I give this hotel a 4 instead of a 5... More 

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Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greetings from the Holiday Inn San Jose Escazu! We woul like to thank you your dear comments about your recent stay at our hotel. We are glad to know that you enjoy our location near to the restaurants, the shopping mall and the supermarket, our quiet, clean and comfortable rooms. We appreciate your feedback due to the pool... More 

Columbia, Maryland
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 9, 2015

I was very impressed with this hotel. The front desk and lobby are very modern and cozy. The staff was always friendly and professional. Good size rooms with nice amenities. Several restaurants within walking distance. Multiplaza and Avenida Escazu are only 5 minutes away. Keep in mind that restaurants in the area are a little bit pricey. If you are... More 

Was this review helpful? Yes
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greetings from the Holiday Inn San Jose Escazu family! We would like to thank you for your dear comments due to our modern and cozy front desk and lobby, our friendly and professional staff, our good sized rooms and our location near to several restaurants and the mall. We are glad to know that you could enjoy your... More 

Philadelphia, Pennsylvania
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed April 27, 2015

Couldn't ask for anything better. I am a 30 year platinum member and I do approximately 150 nights per year at IHG hotels. Everything is modern in the hotel. The rooms are good size and up to date. The food is better then the average Holiday. Service everywhere is the best. It is walking distance to many restaurant and shopping... More 

Was this review helpful? Yes
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Guest, Greetings from the Holiday Inn San Jose Escazu family! We would like to thank you for letting us know your experience during your stay at our hotel. We are glad to know that you could enjoyed our modern facilities, rooms, food and best service. We hope to have the opportunity to host you again soon. Kind Regards, Melissa... More 

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