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Residence Inn by Marriott San Jose Escazu

#3 of 17 Hotels in Escazu
Certificate of Excellence
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Ave. Escazu Complex, Prospero Fernandez Hwy, Escazu 1250, Costa Rica
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Residence Inn by Marriott San Jose Escazu
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Residence Inn by Marriott San Jose Escazu
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224 reviews from our community

Traveler rating
    148
    61
    11
    3
    1
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59
47
16
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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  • Portuguese first
  • Spanish first
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English first
  • All months
    (224)
  • Mar-May only
    (70)
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There are newer reviews for Residence Inn by Marriott San Jose Escazu
See the most recent reviews
Toronto, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 29, 2014

We stayed from July 25 to July 28. Location of the hotel is great..close to shopping and central to all tour companies for pick up. Breakfast was included and this was easily the highlight of the day. We were personally greeted and welcomed in the dining area each morning by Juan Vargas. Not only was his welcome a nice touch... More 

Was this review helpful? Yes
Claudia S, General Manager at Residence Inn by Marriott San Jose Escazu, responded to this review

Dear SL, Thank you for taking the time to share your experience. We appreciate you mentioning Juan and Marlon as the associates that made a difference during your stay. We also thank you for giving us feedback about your arrival experience. We can assure you that we will focus on these details for your stays and the rest of our... More 

Miami, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

I was there for 3 days from July 6-9. I was very pleased with my stay, and the hotel upgraded me to a suite due to my Marriott Rewards status. The breakfast buffet was good. I particularly want to mention Mr. Juan Vargas who made sure my dining experience was top notch. His customer services skills are exceptional. I'll be... More 

Was this review helpful? Yes
Claudia S, General Manager at Residence Inn by Marriott San Jose Escazu, responded to this review

Dear Rafael C, We would like to thank you for taking the time to review our, for your loyalty to Marriott and especially for mentioning Juan who made a difference in your stay. We hope to see you back soon again! More 

Atlanta, Georgia, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 22, 2014

This hotel is situated in a gated, safe community. It has a modern and very clean feel to it. Within the 'compound' It is surrounded by an array of outstanding restaurants, specialty shops, all in short very safe walking distance. The personnel is very friendly. Our room/appartment had a small kitchenette/living area and one bedroom. The breakfast consists of 2... More 

Was this review helpful? Yes 2
Claudia S, General Manager at Residence Inn by Marriott San Jose Escazu, responded to this review

Dear Anne-Marie W, We really appreciate you taking the time to review in detail your experience while here with us. The location of the hotel is one of the best features and we are happy you enjoyed the surroundings a lot. The breakfast has a big variety of options to choose from being the Waffle station one of the favorites... More 

Harrison, Arkansas
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 18, 2014

Location, friendly staff, wonderful breakfast, free laundry, beautiful property. Ask for Alonzo Chaves at the front desk as a wonderful, safe driver. He is great! Juan Vargos is an excellent hotel staff member. You are in good hands with both gentlemen

Was this review helpful? Yes
Claudia S, General Manager at Residence Inn by Marriott San Jose Escazu, responded to this review

Dear QR365 Thank you for reviewing our hotel and for your great comments. We are very happy to learn that you liked our accommodations and enjoyed our amenities. We hope to have you back again soon. More 

Dallas, Texas
Contributor
16 reviews 16 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 13, 2014

The hotel is great for business travelers on a long stay. Positives to consider: 1) Near to many restaurants and shopping. There's a Starbucks across the street, and a mall 10 minutes walk from the hotel. 2) Service and staff are all very friendly. 3) Breakfast/staff is positive and helpful. Keeps breakfast running and the dining room clean all morning.... More 

Was this review helpful? Yes
Claudia S, General Manager at Residence Inn by Marriott San Jose Escazu, responded to this review

Dear My_Feedback_4_U, Thank you for taking the time to share your experience and for your feedback. We are happy to learn that you had a good experience with us. We look forward to having you again very soon with us. More 

Honolulu
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 11, 2014

Without a doubt, the property is remarkable in that it is exceptionally clean, very conveniently located, near great restaurants and other services every employee I encountered was so professional and caring that I truly feel it is my Home Away from Home. In fact, however, the greatest asset of The Residence Inn Escazu are the employees! From the Parking Lot... More 

Was this review helpful? Yes
Claudia S, General Manager at Residence Inn by Marriott San Jose Escazu, responded to this review

Dear Mr. Korolev, We really appreciate you taking the time to review the Residence Inn by Marriott San Jose Escazu. Your comments make us smile and happy knowing that you had such a great experience with us. The staff takes lots of pride in providing exceptional customer service and I thank you for recognizing their outstanding job especially from Luis,... More 

Malaga, Spain
1 review
5 of 5 stars Reviewed July 2, 2014

This hotel exceeded all our expectations ! Excellent Location, Excellent food & facilities, Excellent Service and Staff. Family Friendly and Pet Friendly. Great as well for Business trips. Highly recommended. We stayed here for 17 nights with kids and pet and for the first time ever, an hotel exceeded all expections we had. Thanks to all staff for making our... More 

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Claudia S, General Manager at Residence Inn by Marriott San Jose Escazu, responded to this review

Dear Hugo N, Thank you so much for taking the time to review our property. We are delighted to learn that your stay was perfect and that we exceeded your expectations. For us our customer satisfaction is very important and this is why reading these comments make us very happy. We hope to host you all back again in the... More 

Sudbury, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 20, 2014

This hotel is fantastic for business travellers. It is not a great location if you are a tourist bringing a family (just because this is the city, and you want to be out in the country/on the beach), but if you have business to attend to in the San Jose area, I can't recommend this hotel enough. The suites are... More 

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Claudia S, General Manager at Residence Inn by Marriott San Jose Escazu, responded to this review

Dear Tee Jay R, Thank you so much for taking the time to review our hotel. We are so happy that you had a great stay with us during your business trip. We look forward to having you back soon again. More 

Playa Panama, Costa Rica
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 2, 2014

Staff was very friendly, spoke English and were very accommodating. Rooms were clean and nicely furnished. The location is great. Lots of restaurants within walking distance. Within walking distance of the CIMA Escazu Hospital. They offer a discount if you have someone staying at the hospital, so be sure to ask. They will also fix you a bag of fruit... More 

Was this review helpful? Yes 1
Claudia S, General Manager at Residence Inn by Marriott San Jose Escazu, responded to this review

Dear TxParrothead1, Thank you for taking the time to share your comments and experience about the Residence Inn Marriott San Jose Escazu. Having someone in the hospital is not easy and we are very happy to know that you felt very comfortable here with us. Our best wishes for all of you. More 

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 28, 2014

We stayed at the Residence Inn Escazu on the last day of our trip to Costa Rica. The hotel is in a very nice neighborhood with walking access to quite a few very good restaurants. It's a bit outside of the city, but about a $10 cab ride to the center of San Jose. I'd highly recommend this hotel if... More 

Was this review helpful? Yes
Claudia S, General Manager at Residence Inn by Marriott San Jose Escazu, responded to this review

Dear TevelV2013, Thank you very much for taking the time to review our hotel. We are so happy you had chosen us to host you on your last day of your travel in Costa Rica and for recommending us as a great choice to start or end a trip to our beautiful country. We hope to see you again back... More 

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