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Residence Inn by Marriott San Jose Escazu

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Ave. Escazu Complex, Prospero Fernandez Hwy, Escazu 1250, Costa Rica
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Residence Inn by Marriott San Jose Escazu
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311 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn by Marriott San Jose Escazu
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Ventura, California
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed April 23, 2015 via mobile

This hotel has clean and well appointed rooms. The staff were very nice, but do not accept a room on the north side. We had a room on the second floor across from the construction of a new building. We were awakened by construction noise at 5 am and did not get a good nights sleep. If we had been... More 

Helpful?
Thank Gordon C
Ismael M, General Manager at Residence Inn by Marriott San Jose Escazu, responded to this review

Dear Mr.Gordon, It was a pleasure having you on your recent stay at the Residence Inn by Marriott in Costa Rica. We appreciate your loyalty and greatly take into consideration your feedback as it provides us significant information to improve our services. My team, and myself, would like to apologize for any inconvenience you experienced during your stay. We are... More 

Level Contributor
68 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 23, 2015

Twelve days in Costa Rica, this hotel was my home base. The staff, especially Melisa Boniche, and Paula Santiesteban, were excellent! I had never visited CR before, and no planned itinerary, They helped with everything I needed, from transportation, to advise about local sites and events. All I had to do was ask, and they were there! The facility was... More 

Helpful?
Thank P M
Los Angeles, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 22, 2015

After 2 weeks of exploring the country, this hotel was book for our last night in Costa Rica. Friendly service, modern decor and a central location made for a wonderful stay. Great restaurants and shopping surround the hotel. By far, solid lodging accommodation.

Helpful?
Thank MartinDuran
Thornhill, Canada
Level Contributor
4 reviews
5 of 5 stars Reviewed April 21, 2015

its a really nice place right in the city center they even have a lego store but not much to do for kids when we cheked in we played a game to earn points and we earnt 500 points the maximum amout of points but this hotel if more for bisnusse then vacations so if you have kids dont bring... More 

Helpful?
Thank Yuval F
1 review
5 of 5 stars Reviewed April 19, 2015

Me and my boyfriend stayed here for 2 days and had absolute blast! The crew is young, positive, motivated, super professional and eager to please. The manager Marco Fajardo spoke fluent English and was very helpful and always with a smile on his face! Breakfast was a top-notch! Everything was super fresh and delicious. They even arranged the hotel with... More 

Helpful?
Thank Nevena T
Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed April 16, 2015

I love this hotel and staff. I have been staying here since 2011. The rooms are spotless the staff is very accommodating and welcome me with open arms when I arrive. I am no one special however they make me feel very special. The breakfast is great and they do an evening social four nights a week and feed you... More 

Helpful?
Thank DFeleppa
Chicago, Illinois
Level Contributor
98 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed March 31, 2015 via mobile

it occurred to me I've never stayed at a residence inn (and I'm platinum with marriott). I was pleasantly surprised. Kudos to Maria for a great check in experience - very patient with questions and excellent English (far better than my Spanish). Hotel feels new, nice location right off highway (although good luck from there, San Jose driving is an... More 

Helpful?
Thank gottdownunder
Elk City, Oklahoma
2 reviews
1 of 5 stars Reviewed March 21, 2015

Our stay in this hotel is the worst we've ever experienced. We were forced to stay in a room that was, and is overpriced at $250.00 a night. Even if you check in, in the middle of the night. Our room was nice, and spacious. I have no problem with that. My problem came when the pullout sofa had a... More 

Helpful?
Thank Mark P
Marisol M, Manager at Residence Inn by Marriott San Jose Escazu, responded to this review

Dear Mr Mark P Thank you for sharing your comments with us. We have shared your feedback with the appropriate hotel team to ensure that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to San... More 

New Delhi, India
1 review
5 of 5 stars Reviewed March 19, 2015

I stayed here for a month, and it was a great stay for me. The staff was very caring and took care of anything and everything I needed(small or big) - specially with the language barriers with drivers/cabs and many other things they were very helpful. I really like the fitness center and the pool :) The location was also... More 

Helpful?
Thank Kanika K
Marisol M, Manager at Residence Inn by Marriott San Jose Escazu, responded to this review

Mrs Kanika Thank you for your comments. It was a pleasure to have you here with us as your family away from home. We are glad to know that you enjoyed our location and amenities. Hope to have you back soon! Marisol Murillo Operations Manager More 

Lincolnton, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 18, 2015

It was refreshing to be staying at a place that felt like home. Our Room was modern with wall to wall carpet (not so common in Costa Rica). The only down side is that our suite did not have a king size bed (we were told they did not have any king size suite) and the mattress was a bit... More 

Helpful?
Thank Beachcumber
Marisol M, Manager at Residence Inn by Marriott San Jose Escazu, responded to this review

Dear Beachcumber Thank you for taking the time to write this review. We are glad to know we made you feel as home and that you enjoyed our fabulous location surrounded by shopping centers and restaurants. All our rates have complimentary wifi and we also have a grocery service delivery to your room with out a cost. Just to let... More 

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