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Residence Inn by Marriott San Jose Escazu

#3 of 17 Hotels in Escazu
Certificate of Excellence
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Ave. Escazu Complex, Prospero Fernandez Hwy, Escazu 1250, Costa Rica
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Residence Inn by Marriott San Jose Escazu
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Residence Inn by Marriott San Jose Escazu
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219 reviews from our community

Traveler rating
    143
    60
    12
    3
    1
See reviews for
57
47
15
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Ventura, California
Contributor
13 reviews 13 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel has clean and well appointed rooms. The staff were very nice, but do not accept a room on the north side. We had a room on the second floor across from the construction of a new building. We were awakened by construction noise at 5 am and did not get a good nights sleep. If we had been... More 

Was this review helpful? Yes
Ismael M, General Manager at Residence Inn by Marriott San Jose Escazu, responded to this review

Dear Mr.Gordon, It was a pleasure having you on your recent stay at the Residence Inn by Marriott in Costa Rica. We appreciate your loyalty and greatly take into consideration your feedback as it provides us significant information to improve our services. My team, and myself, would like to apologize for any inconvenience you experienced during your stay. We are... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

Twelve days in Costa Rica, this hotel was my home base. The staff, especially Melisa Boniche, and Paula Santiesteban, were excellent! I had never visited CR before, and no planned itinerary, They helped with everything I needed, from transportation, to advise about local sites and events. All I had to do was ask, and they were there! The facility was... More 

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New York City, New York
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The room was ok, the service was good, gym was lousy. Not much to really say other than its a business hotel. I wouldn't go back unless I had to. The breakfast was included in my rate. Parking was free.

Was this review helpful? Yes
Ismael M, General Manager at Residence Inn by Marriott San Jose Escazu, responded to this review

Dear PJL58, We want to thank you for choosing our hotel at the Residence Inn by Marriott in Costa Rica. In here my team and myself strive to provide our guests with a comfortable stay and an enjoyable time when they are visiting us. We do hope to see you again in your next visit and have the chance to... More 

Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

After 2 weeks of exploring the country, this hotel was book for our last night in Costa Rica. Friendly service, modern decor and a central location made for a wonderful stay. Great restaurants and shopping surround the hotel. By far, solid lodging accommodation.

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Thornhill, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

its a really nice place right in the city center they even have a lego store but not much to do for kids when we cheked in we played a game to earn points and we earnt 500 points the maximum amout of points but this hotel if more for bisnusse then vacations so if you have kids dont bring... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW

Me and my boyfriend stayed here for 2 days and had absolute blast! The crew is young, positive, motivated, super professional and eager to please. The manager Marco Fajardo spoke fluent English and was very helpful and always with a smile on his face! Breakfast was a top-notch! Everything was super fresh and delicious. They even arranged the hotel with... More 

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Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 1 week ago

I love this hotel and staff. I have been staying here since 2011. The rooms are spotless the staff is very accommodating and welcome me with open arms when I arrive. I am no one special however they make me feel very special. The breakfast is great and they do an evening social four nights a week and feed you... More 

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Chicago, Illinois
Top Contributor
65 reviews 65 reviews
49 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

it occurred to me I've never stayed at a residence inn (and I'm platinum with marriott). I was pleasantly surprised. Kudos to Maria for a great check in experience - very patient with questions and excellent English (far better than my Spanish). Hotel feels new, nice location right off highway (although good luck from there, San Jose driving is an... More 

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Elk City, Oklahoma
2 reviews
1 of 5 stars Reviewed 5 weeks ago

Our stay in this hotel is the worst we've ever experienced. We were forced to stay in a room that was, and is overpriced at $250.00 a night. Even if you check in, in the middle of the night. Our room was nice, and spacious. I have no problem with that. My problem came when the pullout sofa had a... More 

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Marisol M, Manager at Residence Inn by Marriott San Jose Escazu, responded to this review

Dear Mr Mark P Thank you for sharing your comments with us. We have shared your feedback with the appropriate hotel team to ensure that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to San... More 

New Delhi, India
1 review
5 of 5 stars Reviewed March 19, 2015

I stayed here for a month, and it was a great stay for me. The staff was very caring and took care of anything and everything I needed(small or big) - specially with the language barriers with drivers/cabs and many other things they were very helpful. I really like the fitness center and the pool :) The location was also... More 

Was this review helpful? Yes
Marisol M, Manager at Residence Inn by Marriott San Jose Escazu, responded to this review

Mrs Kanika Thank you for your comments. It was a pleasure to have you here with us as your family away from home. We are glad to know that you enjoyed our location and amenities. Hope to have you back soon! Marisol Murillo Operations Manager More 

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