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La Sirena Hotel

3.0 of 5 100m West of the entrance to town, Quepos, Costa Rica
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La Sirena Hotel
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La Sirena Hotel
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La Sirena Hotel
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210 reviews from our community

Traveler rating
    85
    76
    25
    15
    9
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25
99
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4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rio de Janeiro, RJ
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 3, 2014

I was traveling to this hotel 1 year ago, and i should say that i expected much better service than it was.It should be mentioned: rooms are very nice, comfortable, staff are friendly , breakfast not bad. But i dont think that i will come back again

Was this review helpful? Yes 1
zarpe77, Manager at La Sirena Hotel, responded to this review

We see that you stayed at the hotel almost a year ago however we thank you for taking the time to write a review after so much time. However, we are disapointed you were dispointed that our service was not what you expected as we usually get very good comments about ahout are staff. We are glad that you found... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 9, 2014

A very pleasant, clean hotel in a good location. The breakfast is simple and tasty and it was nice having a pool. The room was basic but perfectly adequate. I would've given this hotel a much higher rating had it not been for the fact that both myself and my friend had things stolen from our suitcases. One day after... More 

Was this review helpful? Yes 8
zarpe77, Owner at La Sirena Hotel, responded to this review

We have spent an enormous amount of time and energy trying to determine the details surrounding this VERY serious accusation. Accusations, especially involving theft by a person of trust are extremely serious and here in Costa Rica and anyone that is found to have committed such an act would effectively be in essence, prohibited from working at any tourism related... More 

USA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 16, 2014

On arrival at Quepos Airport be aware that there is a $3 per person exit fee into Quepos & when you leave. If you are staying in Quepos ask for a taxi they will call one for you, we had a great guy called "Johhny" tel 8733-8687 who charged us $6.00 into town & didn't want a tip. He took... More 

Was this review helpful? Yes 1
zarpe77, Manager at La Sirena Hotel, responded to this review

Although, other then the title, we didn't see any additional comments about the hotel specifically in your review, we appreciate that you took the time to let others know about your positive experience with us and that you thought that the hotel was a good value and was very clean. Thank you again and we look forward to seeing you... More 

Crown Point, Indiana
Contributor
20 reviews 20 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 13, 2014

We stayed here for 3 nights. The hotel is near banks, the bus station, and restaurants/shops. The malecon is nearby, and it was pleasant to take evening walks near the water. We felt secure, but we did not venture out after dark so I can't speak for what the situation is at that time. Our room was upstairs at the... More 

Was this review helpful? Yes 1
zarpe77, Manager at La Sirena Hotel, responded to this review

Thank you for writing such a positive review of our hotel. We are glad that you enjoyed your stay with us and that our staff was both pleasant and helpful. This is something that we always try to be as we realize it is an important part of any hotel stay. We are going to look into the issue with... More 

hants UK
Top Contributor
62 reviews 62 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 9, 2014

This is conveniently located just a few minutes walk from the bus station and the seafront. There is a takeaway pizza store opposite with slices for just 2 dollars and a great bakery just a little further down plus a small shop selling drinks etc. The reception area is welcoming and there is a computer available. My room was fresh... More 

Was this review helpful? Yes
zarpe77, Manager at La Sirena Hotel, responded to this review

Thank you for your review as well as leaving your room tip and suggestions on places to eat. We will bring up your suggestion about the bread options with the complimentary breakfast in our next staff meeting to see if we can incorporate a wider variety of bread choices as well as jam. We are glad you found our hotel... More 

Bloomington, Minnesota
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed July 21, 2014

We stayed here for a weekend to visit Manual Antonio beach. We stayed 3 nights and enjoyed the hotel. The room was clean and well taken care of. We forgot maids would come clean and they actually organized our clothes for us that we left out, haha! So sweet of them. There is a lock box for your valuables. Air... More 

Was this review helpful? Yes
zarpe77, Manager at La Sirena Hotel, responded to this review

Thank you for your review as well as letting everyone know what your favorite room is. We are also always happy to hear that our staff was helpul and went above and beyond your expectations. We realize that this is one of the most important aspects of a guests stay. We will look into our current offering on our complimentary... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 20, 2014

The photos are a rip off. It makes it seem like the hotel is in a good area. It is in the seediest part of Quepos. As two young females, we felt very unsafe here. We decided to switch hotels and they refused to give us back any of our money even though on the website it says if you... More 

Was this review helpful? Yes 5
zarpe77, Manager at La Sirena Hotel, responded to this review

Your review of our hotel has been brought to our attention and since we take any review of our hotel very serious, we would like to respond to your issues. We investigated the issues that you mention in your review and have determined the following: A) You reserved your room with us via Expedia. In the reservation request that we... More 

Greensboro, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

Clean room, good breakfast, helpful staff, close to the bus station, plenty of hot water. It was great to come back to air conditioning after spending the day at Manuel Antonio National Park. Also convenient to have a mini-fridge in the room.

Was this review helpful? Yes
zarpe77, Manager at La Sirena Hotel, responded to this review

We are glad to hear that the hotel lived up to your expectations and that we were able check off all your criteria so you were able to give a 5 star rating.. I see you didn't mention our pool so maybe next time you come back you can try it out, if you didn't this last time, and let... More 

Atlanta, Georgia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 5, 2014

Excellent for the price. The staff is very helpful, the rooms are clean, the air conditioning works well, and the wifi is pretty solid (for the region). Stayed for 8 nights, really nothing bad to say about this place.

Was this review helpful? Yes 1
zarpe77, Manager at La Sirena Hotel, responded to this review

Thank you for your comments , we are glad to hear you enjoyed your extended stay with us and that you found our a hotel a good value.. We look forward to seeing you next time. More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed June 20, 2014

The room was nice and clean, hot water and working aircon. Also really well located in Quepos. However the best thing about this place was the staff. I'd left something behind in a previous hotel and they were amazingly helpful in helping me figure out how to get it back. They were also great at recommending things for us to... More 

Was this review helpful? Yes
zarpe77, Manager at La Sirena Hotel, responded to this review

Thank you for your kind comments regarding your stay with us. We are very glad you enjoyed your stay. Its also good to hear our staff was very helpful and friendly as we pride ourselves on this and that they were able to assist you getting back the things you had forgotten.. We look forward to seeing you again on... More 

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Additional Information about La Sirena Hotel

Address: 100m West of the entrance to town, Quepos, Costa Rica
Phone Number:
Location: Costa Rica > Province of Puntarenas > Quepos
Price Range (Based on Average Rates): $
Hotel Class:3 star — La Sirena Hotel 3*
Number of rooms: 13
Reservation Options:
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Also Known As:
Hotel La Sirena
La Sirena Hotel Costa Rica/Quepos

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