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Frank's Place

Hotel website
150 meters Playa Carmen | Crossroads Santa Teresa - Mal Pais, Mal Pais 506, Costa Rica
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46 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (46)
  • Mar-May only
    (19)
  • Jun-Aug only
    (9)
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    (3)
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    (15)
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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stopped at Frank's place for a tasty lunch. This is nothing fancy. However the shrimp ceviche served with fried green plantains was excellent and I am not usually a fan of ceviche. Additionally, had the fish casado which was heartily portioned and made to order. The place is laid back and affordable.

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Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 2, 2015

I stay at franks every time i am in Mal Pais. I pay a little more to get one of the rooms with the air conditioning but it is well worth it. The bar serves breakfast and has a pool right there to just relax and cool off. There are some fun arcade gambling games at the bar. It is... More 

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Stockholm, Sweden
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 5, 2015

We stayed fot about a week at Franks place. It´s an okay hotel, the pool isn´t very clean, not even sure if I ever saw them cleaning it. The restaurant has a good breakfast. The rooms are okay, nothing special to it, its way to pricey for what you get. It´s also located in the far end of playa del... More 

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Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed February 17, 2015

This place probably some time ago looked good, however know looks like a place left into ruin... I coin it extremely expensive for what it offered me. Swimming pool is dirty, you could see the sun lotion sparkling on the water. I stayed in a triple room which had no storage place for clothes, just one hanger for towels.. The... More 

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Travelers are raving about these Mal Pais hotels

Tampa, Florida
Level Contributor
402 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
4 of 5 stars Reviewed November 4, 2014

This is a Hotel/ Restaurant combination. The hotel provides rooms for travelers on a budget that do not need to be next to the beach. The restaurant I will say that there is a variety of food in Mal Pais/Playa Santa Teresa but I didn't find much cuisine from the culture of Costa Rica until I arrived in Frank's Place.... More 

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pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 27, 2014

The staff was very nice but the lodging was just average. There is a pool but I never saw the filtration system on so it is just a pool of unsatized water. The one restaurant by the pool was never open. The staff is very nice and they try to clean but the hotel is just so run down. The... More 

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San Jose, Costa Rica
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 20, 2014

The hotel has an excellent location. A few meters of Playa Carmen, and a couple of km. of other beautiful beaches: Playa Hermosa, Malpaís, Santa Teresa and Manzanillo. The personnel is very friendly and helpful. It has a small pool and a jacuzzi. You will enjoy the pool, the sun and the beaches. But the facilities of the hotel are... More 

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Merritt Island, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 10, 2013

Just spent 8 days in Playa Carmen from the end of June till the 7th of July. The whole time at Frank's Place. First off, I have to compliment Juliana at the front desk on the superb job she did. I was quite surprised when I received an immediate email response from her about my reservations. When my flight was... More 

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Franks Place H, Director de Recepción at Frank's Place, responded to this review

Mr. Enrique, It was a pleasure having you with us for the week! We appreciate the comments and we will use them as a tool to make the hotel better! You are right about the wi-fi and we will work to fix it as well with the darkness of the room. I hope to see you back soon !! Regards,... More 

Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 7, 2013

Very convenient, great location. Rooms are average, but clean, and were welcomed by friendly staff. Pool area is very nice and the place has its own convenience store. Would stay there again when on a budget.

Was this review helpful? Yes 1
Franks Place H, Director de Recepción at Frank's Place, responded to this review

Hello Gaby, Thank you very much for the comments. We as well hope you come and spend another vacation with us! Regards, Hotel Franks Place More 

Hilliard, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 10, 2013

We stayed six nights at the end of March 2013. My wife and I originally booked another Hotel. Unfortunately, the room we reserved was not available upon our arrival. We stayed one night at that Hotel without Air Conditioning and decided to find other arrangements. After securing our rental car, we walked right next door to Frank's and inquired about... More 

Was this review helpful? Yes 1
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