We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 Mal Pais hotels

Frank's Place

150 meters Playa Carmen | Crossroads Malpais/Sta. Teresa, Mal Pais, Costa Rica
Hotel website
Hotel amenities
  • Reviews (36)
  • Photos (57)
  • Amenities
  • Q&A
  • Room tips (7)
  • More
Frank's Place
Ranked #10 of 10 hotels in Mal Pais
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Mal Pais
Check In Check Out
Write a Review

36 people have reviewed this hotel

Traveler rating
    7
    11
    14
    1
    3
See reviews for
3
12
7
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
pennsylvania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 27, 2014

The staff was very nice but the lodging was just average. There is a pool but I never saw the filtration system on so it is just a pool of unsatized water. The one restaurant by the pool was never open. The staff is very nice and they try to clean but the hotel is just so run down. The... More

Was this review helpful? Yes
San Jose, Costa Rica
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 20, 2014

The hotel has an excellent location. A few meters of Playa Carmen, and a couple of km. of other beautiful beaches: Playa Hermosa, Malpaís, Santa Teresa and Manzanillo. The personnel is very friendly and helpful. It has a small pool and a jacuzzi. You will enjoy the pool, the sun and the beaches. But the facilities of the hotel are... More

Was this review helpful? Yes
Merritt Island, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 10, 2013

Just spent 8 days in Playa Carmen from the end of June till the 7th of July. The whole time at Frank's Place. First off, I have to compliment Juliana at the front desk on the superb job she did. I was quite surprised when I received an immediate email response from her about my reservations. When my flight was... More

Was this review helpful? Yes 1
Franks Place H, Director de Recepción at Frank's Place, responded to this review

Mr. Enrique, It was a pleasure having you with us for the week! We appreciate the comments and we will use them as a tool to make the hotel better! You are right about the wi-fi and we will work to fix it as well with the darkness of the room. I hope to see you back soon !! Regards,... More

Senior Contributor
23 reviews 23 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 7, 2013

Very convenient, great location. Rooms are average, but clean, and were welcomed by friendly staff. Pool area is very nice and the place has its own convenience store. Would stay there again when on a budget.

Was this review helpful? Yes 1
Franks Place H, Director de Recepción at Frank's Place, responded to this review

Hello Gaby, Thank you very much for the comments. We as well hope you come and spend another vacation with us! Regards, Hotel Franks Place More

Hilliard, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 10, 2013

We stayed six nights at the end of March 2013. My wife and I originally booked another Hotel. Unfortunately, the room we reserved was not available upon our arrival. We stayed one night at that Hotel without Air Conditioning and decided to find other arrangements. After securing our rental car, we walked right next door to Frank's and inquired about... More

Was this review helpful? Yes 1
Huntsville, Alabama
Top Contributor
66 reviews 66 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 18, 2013

We stayed at Frank's Place for four nights and really enjoyed our stay. The location is excellent, right at the crossroads of Malpais and Santa Teresa and you can walk to Playa Carmen in less than five minutes. The grounds are beautiful with palm trees, flowering shrubs and nice swimming pools reminiscent of Hawaii. Very serene setting and none of... More

Was this review helpful? Yes
Franks Place H, Gerente at Frank's Place, responded to this review

Hello Miss Carolyne! We appreciate the comments about our hotel! We enjoyed your company and hope to see both of you back soon! Juliana Rodriguez More

Rotterdam, The Netherlands
Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 21, 2013

I stayed here for 4 nights. It offers decent rooms with airco, an absolute must in Mal Pais. The breakfast is good enough but not special, don't try the restaurant for other purposes than breakfast though, there are plenty of other places nearby. It's hard to believe that this was once the centre of all Mal Pais action. It's location... More

Was this review helpful? Yes
Franks Place H, Director de Recepción at Frank's Place, responded to this review

Hello Ron, We appreciate your comments. Hope we can have you back with us on another visit! Hotel Frank´s Place More

Three Rivers, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 21, 2012

We stayed here for 3 days in the economical rooms with shared bathroom. These were clean but faced the parking lot with alot of foot traffic. The pool area and breakfast spot was nice, although the restaurant was only open in the morning. Great location, walking distance to the beach and multiple restaurants and grocery store. More pricey than it... More

Was this review helpful? Yes
Franks Place H, Director de Recepción at Frank's Place, responded to this review

Thanks for taking us in mind for your stay in Playa Carmen. I am sorry to hear the Shared bathroom rooms weren´t of your liking. I hope you can visit us another time and we can offer you a better room. The good news is that the restaurant would already be open for lunch and dinner as well! Sorry we... More

New York City, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 3, 2012

There is nothing I can say about Frank's place that is exceptional. At the same time, there's nothing I can really say bad about the place. It was basically clean, the hotel has clearly taken some wear and tear, but nothing of obvious neglect. The location is central to everything, coffee ship, sushi restaurant, sports bar, a little on the... More

Was this review helpful? Yes
Franks Place H, Front Office Manager at Frank's Place, responded to this review

Hello Jack E, Hotel Frank´s Place would like to thank you. We take in consideration any concerns or discomfort our visitors have. This low season we have tried our best to work on the Hotel maintenance as best as we can. We hope to have you around again! Hotel Frank´s Place Management More

San Jose
1 review
1 of 5 stars Reviewed August 14, 2012

I made an online reservation, gave my credit card number, received a confirmation number and a notice that if I did not cancel within the given time frame, my credit card would be charged. Well, I get to the hotel with a print-out of my confirmation and they said they didn't have my reservation. That what I had was only... More

Was this review helpful? Yes
Franks Place H, Director de Recepción at Frank's Place, responded to this review

Hello! We apologize for not being more careful with the reservation! During high season it is very hard sometimes to keep up with so many reservations specially on New Years week. It is not often this happens. We apologize and promise if at any moment you wanted to visit us we would make sure to make it an exellent stay!... More

Owners: What's your side of the story?
If you own or manage Frank's Place, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Frank's Place? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Frank's Place

Address: 150 meters Playa Carmen | Crossroads Malpais/Sta. Teresa, Mal Pais, Costa Rica
Phone Number:
Location: Costa Rica > Province of Puntarenas > Mal Pais
Price Range (Based on Average Rates): $
Also Known As:
Frank's Place Costa Rica/Mal Pais

57 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Dining (4)
Viewed
View from room (3)
Viewed
Pool/beach area (6)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (4)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Hotel & grounds (8)
Viewed
Dining (10)
Viewed
Room/suite (9)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (2)
Viewed
Other (6)

Amenities

Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Official Description (provided by the hotel)
Began in the 90's where a small family business began working with the few tourists who came to the area. It was when surfing started in santa teresa beach . Over the years the number of tourists and nationals began visiting Santa Teresa and Malpais beach , the hotel grew and was still one of the most popular places in the area, which was the benchmark for all tourism that reached the area. The small restaurant and cabins at that time housed about 25 people , led to the residents of the community to see the need to start working with the tourism in this area . From 2000, the growth of tourism grew exorbitantly by the arrival of more tourists. The boom in sales of properties where many foreigners came to be part of the community, building cabins to house tourism . Frank 's Place as well as being a family business was located between the number one place in the area for both its domestic meals, and international. The warmth of the Costa Rican hotel has managed to keep its roots and is still run by its owner and family . After 23 years of progress , you will find Hotel Franks Place located 150 meters from the beautiful beach of Playa Carmen , one of the best places to watch sunsets in Mal Pais, Costa Rica , and next to all services banks, pharmacy, commercial center , car rental , etc. .. This charming and typical place will ensure you to have a pleasant stay for a nice vacation . ... more   less 
Number of rooms
27

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    Bookmark for later
    Save Saved
    You added Frank's Place to your Saves list