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Frank's Place

Hotel website
150 meters Playa Carmen | Crossroads Malpais/Sta. Teresa, Mal Pais 506, Costa Rica
Frank's Place
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44 reviews from our community

Traveler rating
    7
    13
    17
    4
    3
See reviews for
5
15
7
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stockholm, Sweden
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 5, 2015

We stayed fot about a week at Franks place. It´s an okay hotel, the pool isn´t very clean, not even sure if I ever saw them cleaning it. The restaurant has a good breakfast. The rooms are okay, nothing special to it, its way to pricey for what you get. It´s also located in the far end of playa del... More 

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Senior Contributor
40 reviews 40 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 17, 2015

This place probably some time ago looked good, however know looks like a place left into ruin... I coin it extremely expensive for what it offered me. Swimming pool is dirty, you could see the sun lotion sparkling on the water. I stayed in a triple room which had no storage place for clothes, just one hanger for towels.. The... More 

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Tampa, Florida
Top Contributor
333 reviews 333 reviews
75 hotel reviews
243 helpful votes 243 helpful votes
4 of 5 stars Reviewed November 4, 2014

This is a Hotel/ Restaurant combination. The hotel provides rooms for travelers on a budget that do not need to be next to the beach. The restaurant I will say that there is a variety of food in Mal Pais/Playa Santa Teresa but I didn't find much cuisine from the culture of Costa Rica until I arrived in Frank's Place.... More 

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pennsylvania
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 27, 2014

The staff was very nice but the lodging was just average. There is a pool but I never saw the filtration system on so it is just a pool of unsatized water. The one restaurant by the pool was never open. The staff is very nice and they try to clean but the hotel is just so run down. The... More 

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San Jose, Costa Rica
Contributor
17 reviews 17 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 20, 2014

The hotel has an excellent location. A few meters of Playa Carmen, and a couple of km. of other beautiful beaches: Playa Hermosa, Malpaís, Santa Teresa and Manzanillo. The personnel is very friendly and helpful. It has a small pool and a jacuzzi. You will enjoy the pool, the sun and the beaches. But the facilities of the hotel are... More 

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Merritt Island, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 10, 2013

Just spent 8 days in Playa Carmen from the end of June till the 7th of July. The whole time at Frank's Place. First off, I have to compliment Juliana at the front desk on the superb job she did. I was quite surprised when I received an immediate email response from her about my reservations. When my flight was... More 

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Franks Place H, Director de Recepción at Frank's Place, responded to this review

Mr. Enrique, It was a pleasure having you with us for the week! We appreciate the comments and we will use them as a tool to make the hotel better! You are right about the wi-fi and we will work to fix it as well with the darkness of the room. I hope to see you back soon !! Regards,... More 

Senior Contributor
23 reviews 23 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 7, 2013

Very convenient, great location. Rooms are average, but clean, and were welcomed by friendly staff. Pool area is very nice and the place has its own convenience store. Would stay there again when on a budget.

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Franks Place H, Director de Recepción at Frank's Place, responded to this review

Hello Gaby, Thank you very much for the comments. We as well hope you come and spend another vacation with us! Regards, Hotel Franks Place More 

Hilliard, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 10, 2013

We stayed six nights at the end of March 2013. My wife and I originally booked another Hotel. Unfortunately, the room we reserved was not available upon our arrival. We stayed one night at that Hotel without Air Conditioning and decided to find other arrangements. After securing our rental car, we walked right next door to Frank's and inquired about... More 

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Huntsville, Alabama
Top Contributor
66 reviews 66 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 18, 2013

We stayed at Frank's Place for four nights and really enjoyed our stay. The location is excellent, right at the crossroads of Malpais and Santa Teresa and you can walk to Playa Carmen in less than five minutes. The grounds are beautiful with palm trees, flowering shrubs and nice swimming pools reminiscent of Hawaii. Very serene setting and none of... More 

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Franks Place H, Gerente at Frank's Place, responded to this review

Hello Miss Carolyne! We appreciate the comments about our hotel! We enjoyed your company and hope to see both of you back soon! Juliana Rodriguez More 

Rotterdam, The Netherlands
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 21, 2013

I stayed here for 4 nights. It offers decent rooms with airco, an absolute must in Mal Pais. The breakfast is good enough but not special, don't try the restaurant for other purposes than breakfast though, there are plenty of other places nearby. It's hard to believe that this was once the centre of all Mal Pais action. It's location... More 

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Franks Place H, Director de Recepción at Frank's Place, responded to this review

Hello Ron, We appreciate your comments. Hope we can have you back with us on another visit! Hotel Frank´s Place More 

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