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Oceano Hotel & Residence

Lapa Verde Street, 500 M. East From Pops, Jaco 61101, Costa Rica
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Oceano Hotel & Residence
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49 Reviews from our TripAdvisor Community

Traveler rating
    19
    15
    7
    5
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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San Jose, Costa Rica
2 reviews
4 of 5 stars Reviewed 1 week ago

Very Good place to stay on the beach, very convenience located. Is very close to all the city activity but away enough to be a very peaceful place to relax and sleep. Very well keep location and clean.

Review collected in partnership with this hotel

Was this review helpful? Yes
ASMCR14, Gerente at Oceano Hotel & Residence, responded to this review

Hi Jose, Thank you very much for your review, we are really happy to know you enjoyed your vacation and we hope you visit us again! More 

Buffalo, New York
Contributor
15 reviews 15 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The Oceano was a beautiful new hotel. We switched hotels to stay here based on how nice it looked. We were not disappointed! The staff was friendly and they upgraded our room for no extra charge when we arrived to a balcony with a great terrace. In the morning they also sent up fresh fruit to our room. It was... More 

Was this review helpful? Yes
ASMCR14, Gerente at Oceano Hotel & Residence, responded to this review

Hi Sarah N, Thank you very much for your great review! Our staff is our most prized asset and they get very happy when they hear their hard work paid off! We hope you visit us again! Regards, Mauricio B. Operations Manager More 

Asheville, North Carolina
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at Oceano for our last 2 days of vacation traveling all over Costa Rica. We were awe struck at the elegance and beauty of this hotel! The lobby is amazing and the paintings all throughout the hotel are incredible! Once we got to our room we were even more impressed. A full marble kitchen, leather pull out sofa,... More 

Was this review helpful? Yes
ASMCR14, Gerente at Oceano Hotel & Residence, responded to this review

Hi BRoemer2001, Thank you very much for your review, our staff is always willing to take care of any issues, we are sorry some of them were not fulfilled and we´ll find out what exactly happened. We hope that you visit us again and experience Oceano as it should be! Regards, Mauricio B. More 

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed in a duplex loft at Oceano Hotel & Residence Jaco for about 5 nights. The upper level has two twin beds, there is a room downstairs with a bed, and a pullout couch in the living room. The room has one bathroom. The price was reasonable. Before arriving, I emailed to coordinate a pick up from the airport.... More 

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ASMCR14, Gerente at Oceano Hotel & Residence, responded to this review

Hi Mariss1908 Thank you for your review, our Duplex Loft are one of our best units we have and its great to know you enjoyed it a lot! Sorry for the phone issue, that has been taken care of now. We hoep you visit us again! More 

Baltimore, Maryland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 22, 2015

This is a beautiful hotel, inside and out!!!! The staff was amazing. They were very accomodating and met our every request. The kitchen suite was spacious with two balconies, kitchen and washer/dryer. I would love to come to Oceano again. It's just a short walk (5-10 minutes depending on your pace) to the gorgeous cinnamon sand beaches. Not even a... More 

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ASMCR14, Gerente at Oceano Hotel & Residence, responded to this review

Hi KaniItb, Thank you very much for your review! We are happy to hear you enjoyed your room and the hotel, it was great for us to have your party with us and we hope that you visit us again! Alex says hi! More 

2 reviews
4 of 5 stars Reviewed April 9, 2015

The hotel is brand new,location is great and the amenities are really awesome. Just a few minutes walk from the beach and the main street. We enjoyed our stay and made use of the washer and dryer in suite. However the fan in our suite wont work, when we complained upon arriving, management didn't offer to move us into different... More 

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SocialD2, Director Comercial at Oceano Hotel & Residence, responded to this review

Hi Kindah A, Thanks you for your review. We are glad you had such a great time, and we are truly sorry about the fan issue. We will speak to our manager about this matter to make sure to handle this kind of situations in a different way. We hope to have you again soon! More 

Prague, Czech Republic
1 review
5 of 5 stars Reviewed March 28, 2015

Love it!!! Location is very safe that after dark you don't need to be absolutely worry even as a woman very close to nightlife and best Jaco restaurants. Staff was very friendly, everybody speaks English. Hotel is new open just few months ago and you can feel it, everything is fresh and clean in addition beautiful original ocean theme paintings... More 

Was this review helpful? Yes
SocialD2, Director Comercial at Oceano Hotel & Residence, responded to this review

Hi Sarka P, Thank you for your review! We are really happy you had such a great time. We hope to have you again as our guest soon. Have a great day! More 

Fort Bragg, California, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 17, 2015

Stayed here 2 nights and found the staff very helpful as they spoke English and Spanish. It was quiet and a nice view of the mountains from the little decks each room has. ( depends which side your on for the view) First night the ac wasn't up to snuff for me, so they upgraded me for free to a... More 

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SocialD2, Director de Relaciones con Clientes at Oceano Hotel & Residence, responded to this review

Hi David, Thank you very much for your review, we are really glad you enjoy your stay at Oceano and we hope to see you again soon. Best regards, More 

New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

I stayed at the Oceano for 4 night along with 11 friends in 2 penthouses for my birthday. Construction is done and the hotel looks beautiful. Everyone was pleased with the modern style and short walking distance to the beach and main strip filled with restaurants, ice cream shops, clubs and souvenir shops. Check in was fast. Room cleaning service... More 

Was this review helpful? Yes
SocialD2, Director de Relaciones con Clientes at Oceano Hotel & Residence, responded to this review

Hi Becca, Thank you for your review, and Happy Bday! We are so glad you decided to spend your birthday with us. We will share your review with our staff, they will sure enjoy it. Thank you again and we hope to see you and your friends again soon! Have a great day, More 

Stratford, Canada
2 reviews
5 of 5 stars Reviewed March 5, 2015

I am not a fan of being in the middle of the melting pots of resort towns. The Oceano is just far enough away from the Jaco strip that there is some quiet to be enjoyed and distance from having everything and everybody in your face when you walk out the door, and all the action you may not be... More 

Was this review helpful? Yes
ASMCR14, Director de Relaciones con Clientes at Oceano Hotel & Residence, responded to this review

Dear Warren H, Thank you for your review. We are really pleased you enjoy your stay at Oceano. We are working on being better every day and be more than just another hotel. We hope to have you again as our guest. Best regards, More 

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