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All 42 Jaco hotels

BEST WESTERN Jaco Beach All Inclusive Resort

3.0 of 5 Resort   |   Pastor Diaz Ave, Jaco, Costa Rica
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Ranked #25 of 42 hotels in Jaco
A recent review
3 of 5 stars Reviewed April 16, 2014
Chicagogirl537 Chicago, Illinois
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275 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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There are newer reviews for BEST WESTERN Jaco Beach All Inclusive Resort
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Chicago, Illinois
Top Contributor
52 reviews 52 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 16, 2014

We stayed with a large group and booked a king bed with an ocean view. We checked in and were taken to our room on the third floor. There were no elevators so the bellman had to take our luggage up. Our room was a full bed and a single. There was no ocean view, in fact none of the... More

Was this review helpful? Yes 2
Marjorie E, Public Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear Chicagogirl537, thank you for taking the time to write and share your review. It really makes us very happy to learn how much you enjoyed staying with us and how clean and comfortable you found our hotel, with all the great services we offer, a very attentive and friendly personnel and a very convenient location (being not only right... More

Live Oak
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 4, 2014

The hotel staff was friendly and helpful. The food was good with lots of variety. The food alone was a great value as I had 5 people to feed. The all inclusive also includes the bar. You can even book your tours and pay the airport tax at the hotel. One negative is that on at least 2 of the... More

Was this review helpful? Yes 1
Marjorie E, Public Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear Rebecca M, we really appreciate your delightful review. It makes us very proud to learn that you liked everything about our hotel, its great location (being right infront of the beach and only a couple of blocks from the town of Jacó, that you can even walk there), our very convenient services which only makes life easier for guests... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 28, 2014 via mobile

This hotel awful. For the area, it is expensive, especially for the quality. To begin, they CHARGE to use the room safe. Some story about the safes being contracted out. You can put your stuff in a safe deposit box at the desk, but who wants to go to the desk for access to your stuff especially when there is... More

Was this review helpful? Yes
Marjorie E, Public Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear Ricanfield7, our guests´ comments are very important for us because we use them as feedback to know of how they perceive our hotel, the staff and the services we provide. Sometimes the guests´ reviews also offer advise on how we can improve for their complete satisfaction so we really thank you for sharing them. We are a hotel whose... More

New York City, New York
2 reviews
4 of 5 stars Reviewed February 23, 2014

At first, I was apprehensive to stay at this hotel after reading the reviews about the monotony of the food options and the hotel conditions. But after staying at the Best Western in Jaco for six days, I have very few complaints. There is one restaurant that serves three meals per day, and there was variety in the food options.... More

Was this review helpful? Yes
Marjorie E, Public Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear robz32x, that you for sharing such wonderful comments, we really appreciate them. It is very rewarding for us that your stay was not only comfortable but also very fun and that you found our location so convenient, being not only a couple of blocks from the town but also being right infront of the beach. Each and every member... More

Sacramento, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 18, 2014

Spent 5 days and every single night the music was blasting from 10pm -1pm. I do not understand why the music has to be played so loud when there are only a few people in the bar area. This is not a nightclub its a hotel. I called the front desk to ask if they could lower the music and... More

Was this review helpful? Yes 1
Marjorie E, Public Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear Cindy S, thank you so much for sharing your comments. We take our guests´ comments very seriously since they help us see what really needs to be done to improve our services everyday to achieve their complete satisfaction. We take the comfort of our guests very seriously and any problems that we are made aware of are always dealt... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 16, 2014 via mobile

Arrived at 2 and received a room but was told we couldn't get our wristbands till 3. Kind of silly in my mind. The room was a real joke. Plastic furniture in a hotel room, no fridge, bottle of water, etc. While showering it felt like the floor was going to collapse at any moment. AC is the loudest I... More

Was this review helpful? Yes
Marjorie E, Public Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear HollyC_08, we really appreciate your comments since they help us see how our guests see our hotel and its services and what we can do to improve them. We are very happy to learn how much you like Iggy and the parrots, how clean you found the beach and specially how much you liked our staff and the way... More

Saint Thomas, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2014

Hey everyone, we just got back from a trip to Jaco and found our accommodations that were set up to be less than desirable. We decided to suck it up, walk down the street to this all inclusive little place and got a room. I love this place and would definately go back. The staff were wonderful, the rooms were... More

Was this review helpful? Yes 1
Marjorie E, Public Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear Janis P, thank you for such a wonderful review. It makes us very proud that you called our hotel a jewel because that is how we try to make it in the eyes of our guests. This is a hotel that thrives on our guests´ satisfaction, comfort and enjoyment, so it is only natural that our personnel will try... More

Barrington, New Hampshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 31, 2014

We just got back from a week's vacation at the Best Western in Jaco Costa Rica. Stayed in room 216 (non-pool side which actually was nice and quiet). Overall review is fair: Comfortable, clean, very polite staff, excellent service. Pool is very nice and the beach is your backyard. There is always someone there to guard and protect both the... More

Was this review helpful? Yes 1
Marjorie E, Public Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear Tebbett, thank you for writing such a thorough review. We are delighted to learn how much you enjoyed stayin with us and how much you liked our location, the services we provide and the way our entire personnel treats our guests. The goal we have is to provide our guests with the best services available, and the most comfortable... More

Deerfield Beach, Florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 22, 2014

I love this place. I have been visiting CR for many many years and the staff has always been extremely courteous. The upper management has changed but many of the staff has remained and the service is always been close to perfect. . .if something isn't right - they do everything they can to make it right. Internet in Costa... More

Was this review helpful? Yes 1
Marjorie E, Public Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear Lee M, thank you for writing such an amazing review. It makes us extremely happy and proud to learn that you have visit us before because there is no way better for us to see how happy and satisfied you were with the hotel and its services than to see our guests come time and time again. We strive... More

London, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 21, 2014 via mobile

We stayed in this place, what a mistake! We were traveling through and thought we'd do the all inclusive for a night, the only good thing was that our stay was only a night. The rooms are very dated, and I mean very dated. The AC sounded like an aircraft. The pools alright and it was nice that the drinks... More

Was this review helpful? Yes 2
Marjorie E, Public Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear Snow 1985, thank you for sharing your review. Our guests´ feedback is extremely important for us because they let us how the hotel and its services are truly perceived, that way, we can know for sure what we need to do to keep on improving . We are very sorry to learn that your stay with us was not... More

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Additional Information about BEST WESTERN Jaco Beach All Inclusive Resort

Address: Pastor Diaz Ave, Jaco, Costa Rica
Phone Number:
Location: Costa Rica > Province of Puntarenas > Jaco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Jaco Beach All Inclusive Resort 3*
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Also Known As:
Best Western Jaco Beach Hotel Jaco
Jaco Best Western
Jaco Beach
BEST WESTERN Jaco Beach All Inclusive Resort Costa Rica

176 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool
Hotel Style
#3 Top resorts Hotel in Jaco #14 On the Beach Hotel in Jaco
Hotel Class
Number of rooms
100

Questions & Answers

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