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BEST WESTERN Jaco Beach All Inclusive Resort

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Pastor Diaz Ave, Jaco, Costa Rica
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1 room 1 guest
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BEST WESTERN Jaco Beach All Inclusive Resort
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375 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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San Angelo, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have to say the employees here were outstanding in service and friendliness. The outdoors of the place was beautiful weloved the bar and pool and view of everything. But as for the rooms they are nothing that you would expect from looking around outside. They need an upgrade and the air conditioner did not work good in the room.... More 

Was this review helpful? Yes 2
Marjorie E, Guest Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear Amber S, thank you so much for posting your review. First of all we are very happy and proud that you found our entire personnel to be outstanding because there is nothing more important here at the hotel than making our guests feel comfortable and right at home. Our entire staff is always going above and beyond, making sure... More 

San Rafael de Escazu, Costa Rica
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a perfect place to stay with family. I took the all inclusive package. Great food, nice drinks menu, acommodations are clean and nice, beach front, security even at the beach side. Location in the center of Jacó is very convenient and you can get there by bus!

Was this review helpful? Yes 1
Marjorie E, Guest Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear Ivan C, thank you for sharing your excellent experience in our hotel. We are thrilled that your entire stay with us was a success and that you liked so much everything we offer like the food and the drinks, the very comfortable and clean accommodations and all the security the hotel provides. Our location is ver convenient too because... More 

San José, Costa Rica
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Rooms very clean, atention for people was excelent, food very good and every day different. The hotel is so great, very clean, have two pools, for adult and childs, one restaurant and one Bar near to beach, atention great, licours and sodas good, atention for barman morning, afternoon and night excelent. In the night offers shows every night.

Was this review helpful? Yes 1
Marjorie E, Guest Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear Isaac R, thanks for sharing your terrific review. It makes us very happy knowing how much fun you had in our hotel and how much you liked its premises and all its all inclusive services. Our guests' complete satisfaction and comfort are extremely important for us, that is why we are totally committted in making their stay an unforgettable... More 

Escazu, Costa Rica
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Went in July with my wife, a friend, and our 2 youngest daughters (4 and 5 years old) and was initially very leery about checking in. We had heard from various friends and sources that this hotel was nice. I will say, it was clean, the room itself was nice, and the maids were wonderful. The food was okay at... More 

Was this review helpful? Yes
Marjorie E, Guest Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear Travis W, thank you so much for sharing such a detailed review about your stay with us. We are happy to learn that you like our accommodations, that you found them very clean, with good a/c and comfortable. We are very happy to have a staff that are always going the extra mile in making our guests feel comfortable... More 

Atlanta, Georgia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The rooms are clean. nice pool witch transat. Access to the beach is great. Buffet breakfast is plentiful and varied but it lacks the choice for vegetarian food.The staff is helpful and very nice. A good hotel

Was this review helpful? Yes
Marjorie E, Guest Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear John B, thank you for sharing your opinions about your experience in our hotel. It really makes us very happy when our guests are so satisfied about their stay with us. It is very important for us to make them feel completely comfortable and welcome so they can enjoy the relaxing experience of having the Pacific Ocean right infront... More 

Rio Dell, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Overall, I was very satisfied with our stay at the Jaco Best Western. The staff was outstanding, the food satisfactory and the unlimited drinks a major plus. However, after the fourth day, the buffets got a little repetitive (especially for my wife), but there are plenty of options available near by to eat. Be aware prices are higher (generally) for... More 

Was this review helpful? Yes 1
Marjorie E, Guest Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear Patricia G, thank you so much for sharing your stupendous and detailed review about your experience in our hotel. We are delighted that you and your wife were so satisfied with your stay with us and that you found the hotel's facilites so clean and well kept. As you could see for yourself, we have an amazing staff who... More 

Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 19, 2015

This is the most disgustingup place I have ever been to in my entire life. All people are lyers there, the hotel staff and the others. It is better to waste your money in hell rather than this low quality place. The staff were sooooo rude, they were trying to rub you. I was so scared during my stay in... More 

Was this review helpful? Yes 1
Marjorie E, Guest Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear Kamee K, thank you for posting your comments, we really appreciate them because we really want to know how our guests feel about our hotel and its services so we can continue improving everyday. We feel very glum that our hotel and its services were not up to your expectations and we ask you to accept our most sincere... More 

Travelers are raving about these Jaco hotels

Pittsburgh, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 12, 2015

I stayed here one night with my fiancée. We both really liked it. Our room was small but very clean and bright, with a nice balcony facing the pool. The double beds weren't quite big enough for two adults, but their location next to walls made it less likely that one of us was going to roll over and knock... More 

Was this review helpful? Yes 1
Marjorie E, Guest Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear Gregory S, thank you so much for sharing your very detailed review about your stay in our hotel. We are totally delighted that you had such a wonderful time here and that you found our accommodations and services so good and comfortable. We at the hotel, are totally committed in making our guests feel completely at home by providing... More 

1 review
5 of 5 stars Reviewed June 10, 2015

This is a great hotel that covers all bases - entertainment, low-key but lots of activities to enjoy, great food / drinks - good service, nice rooms, quiet, clean, couldn't ask for more really. I noticed the staff in the eating areas upstairs were just super nice, friendly, kind, and very warm. You don't expect that at a restaurant or... More 

Was this review helpful? Yes
Marjorie E, Guest Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear nora c, thank you for writng and sharing your amazing comments about your stay in our hotel. We are delighted that you enjoyed staying with us so much and that you found our hotel so comfortable and satisfying in every way. Our most important goal is to provide all of our guests with the best accommodations and all inclusive... More 

Cartago, Costa Rica
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 8, 2015

I went with my wife and family rented 3 rooms, lets review the good first; The valiant efforts of the entertainment staff for people to have fun (although all activities were address in Spanish) and the security staff, courteous and respectful except for the one at the gate . Now for the many downsides: -The very first surprise came right... More 

Was this review helpful? Yes
Marjorie E, Public Relations Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review

Dear Jorge Trak, thank you so much for posting your comments about your stay with us because they are very important since they are a major source of feedback about how our guests feel about the hotel, its services and its staff. There is nothing we want more than to make our guests feel completely comfortable and satisfied in every... More 

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