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Villa Caletas

4.0 of 5 2 km after Punta Leona | Herradura, Jaco 12358-1000, Costa Rica
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Villa Caletas
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Villa Caletas
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753 reviews from our community

Traveler rating
    505
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
2 reviews
2 of 5 stars Reviewed 1 week ago

This place is no where near the 5 star standard it claims to be. The staff are sloppy and slow. E.g. Delivers food to you by the pool and they bring no cutlery. You wait around forever to be served or get the check even though there's more wait staff mopeing about than actual people staying at the hotel. Now... More 

Was this review helpful? Yes
Manager_Caletas, General Manager at Villa Caletas, responded to this review

Dear Friend, thank you very much for your review. First of all I must say that we feel sad for your comments and a bit puzzled by the words used in your tittle that sound borderline rude to us. We take all comments in a positive way and use each and every one to enhance the quality of our service... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I believe this hotel has to be one of the most fabulous areas in Jaco. The SUNSET IS AMAZING! The infinity pool could not possibly have a better view. The wifi there was great as we were checking on children back home. Our room was very clean, beautiful, and had a fantastic balcony / view. The hotel staff was very... More 

Was this review helpful? Yes 2
Murrysville, Pennsylvania, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This was a wonderful hotel and out stay there was the highlight. Classic and with a local flair. The staff was the most welcoming hotel staff that I have even encountered. EVERYONE front desk, concierge, bell staff EVERYONE !

Was this review helpful? Yes 2
Manager_Caletas, General Manager at Villa Caletas, responded to this review

Dear Friends, thank you so much for your warm review, We all are thrilled to know that everybody gave you the service you deserved. All our department do focus on giving the best experience and service to all of our guests and will go out of the way so you can bring back wonderful memories. Pura Vida !! Have a... More 

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I spent a week here for our 10th anniversary, and we can't imagine a better, blissfully peaceful escape. We stayed at a junior suite, which included a terrace with a brilliant view of the sunset. The staff was always available and super-friendly, from creating a reservation to (sadly) checking out. The food at the Anfiteatro restaurant was... More 

Was this review helpful? Yes 2
Manager_Caletas, General Manager at Villa Caletas, responded to this review

Dear Friends, thank you so much for your very nice review. We all work very hard to deliver the best experience ever to all of our guests are feel so great to know that your Anniversary trip was as great as one can dream about. We all are looking forward to your next trip to Costa Rica and Villa Caletas.... More 

Rive sud de Montréal
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We spent 2 days at the end of our visit in this great country. We rented a very nice room, with our own pool. Everything was perfect and we enjoyed every moment in our suite ! The service was great, everything is clean, the spas services is nice. The sunset at the restaurant is very nice. People are very polite... More 

Was this review helpful? Yes 3
Manager_Caletas, General Manager at Villa Caletas, responded to this review

Dear friends, thank you very much for your very nice comments !! Indeed the hotel is not only known for its service and being a very romantic place but also for the view and the amazing sunsets we all are blessed each and every day !! We are looking forward to your next visit to Costa Rica and with us.... More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a wonderful boutique hotel not far from Jaco. The views are spectacular and the service was top notch. The drive up to the hotel is breathtaking at a very high elevation. Very friendly, staff speaks English. They accommodate you well in every respect with a very personal feel. Lovely for a romantic stay, drinks overlooking gorgeous sunsets over... More 

Was this review helpful? Yes 2
Manager_Caletas, General Manager at Villa Caletas, responded to this review

Dear friend, thank you so much to chose us as your favorite hotel is Costa Rica !! we all feel very proud and it is the best rewards for all of us that work hard. Being a Boutique and Romantic Hotel involve a lot of details and attention and we are glad to know that we were able to serve... More 

Senior Contributor
33 reviews 33 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 3 nights over Christmas break here with my family. Had two villas in the 900 block. Breathtaking views like no other! Location wise, taxi's charge $20 each way to Jaco, so we ate at hotel 2 out of 3 nights. Excellent service and food! Thank you Carlos! He was our server for both dinners and breakfast. Husband caught a... More 

Was this review helpful? Yes 3
Manager_Caletas, General Manager at Villa Caletas, responded to this review

Dear friends, thank you very much for your very nice review. We are glad to know that enjoyed your stay with us. Our chef is always ready to prepare "your catch of the day" and we are so happy that you enjoyed your all your plates !!. We are sorry about the cleaning details you are mentioning and have already... More 

Elmira, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed all over the world and this hotel has made it into my top three. It is luxurious, beautiful and well appointed. The staff is excellent, friendly and accommodating. The room we stayed in featured an infinity pool and absolutely perfect views of the jungle, coastline and ocean. It couldn't have been more perfect and we were very... More 

Was this review helpful? Yes 3
Manager_Caletas, General Manager at Villa Caletas, responded to this review

Dear friend, thank you very much for your warm review. It make us feel very proud to be part of the short list of savvy travelers like you and make us work even harder to stay as close as we can to excellency. . We hope to see you back soon with us. Have a great day. manager@villacaletas.com More 

Washington DC
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here with our 22 and 23 year old kids and everyone was thrilled. The food was great, the rooms luxurious and clean, the grounds beautiful and immaculate and the service outstanding. Our rooms were individual buildings with private pools - very refreshing. Our suite has a small ocean view as well. We loved the private beach. The room... More 

Was this review helpful? Yes 3
Manager_Caletas, General Manager at Villa Caletas, responded to this review

Dear friends, thank you so much for your warm review. We are so happy to know that you and your family enjoyed our Junior Suite Superiors. As in you words. they are very spacious and the private pool of the building is really a great asset. We hope you will visit beautiful Costa Rica again soon and visit us. Pura... More 

Boston, Massachusetts, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I came to Villa Caletas for our honeymoon and had an absolutely wonderful time. Outside of the stunning property, with a gorgeous view in every direction, the staff was very very kind and willing to help in any way to make our stay enjoyable. We stayed in room 18, with its own private plunge pool that was... More 

Was this review helpful? Yes 3
Manager_Caletas, General Manager at Villa Caletas, responded to this review

Dear friends, thank you very much for your very nice review. We are glad to know that you enjoyed our new suite n°18 that was entirely make over a few weeks ago. We are looking forward to your next visit to the hotel. This time you might want to try suite n°17 !! Best regards. manager@villacaletas.com More 

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Hotel Summarization (Beta)

What travelers say

  • Costa rica(20)
  • Infinity pool(12)
  • Private beach(12)
  • Rain forest(3)

Additional Information about Villa Caletas

Address: 2 km after Punta Leona | Herradura, Jaco 12358-1000, Costa Rica
Location: Costa Rica > Province of Puntarenas > Jaco
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Villa Caletas 4*
Number of rooms: 45
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Also Known As:
Villa Caletas Hotel Jaco
Caletas Hotel Herradura
Villa Caletas Costa Rica/Jaco
Hotel Style:
#1 Luxury Hotel in Jaco
#2 On the Beach Hotel in Jaco
#2 Business Hotel in Jaco
#2 Spa Hotel in Jaco
#3 Romantic Hotel in Jaco
#3 Family Hotel in Jaco

771 photos of this hotel

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