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Blue Palm Hotel

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350 mts Este de la Pops Ice Cream Store, Jaco 75548, Costa Rica
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1 room 1 adult
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Blue Palm Hotel
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87 Reviews from our TripAdvisor Community

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New York City, New York
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff was amazing and very accommodating to our needs. They let us use their own personal phone to make a really long call. We needed a change and they were right there and helped us out. Amazing people. Very knowledgeable about the area as well.

Helpful?
Thank Tim M
Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 25, 2015 via mobile

After you read this please do not even think about going to this hotel or hostile whatever you want to call it. We arrived here on Christmas Eve 2015 this was the worst experience ever. When we looked at the place compared to whats online and what's next door to the property it would surprise you that the picture that... More 

Helpful?
4 Thank EricMelody

Travelers are raving about these Jaco hotels

wv
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 11, 2015

No hot water,terrible beds,watch out for the man at night with flashlight,Paid for 2 people in room ,charged extra when you get their for second person. Can't put toilet paper in commode because septic can't handle it

Helpful?
5 Thank stevkan
Delray Beach, Florida
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 18, 2015

nice clean place, but small and older, great staff and maid service, clean room and towels everyday, again though beds/pillows where old and hard very quit and off the main street there is a nice new hotel next to this called OCEANIC?, great food and small bar

Helpful?
Thank GHackwith
San Jose, Costa Rica
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed January 25, 2015

Terrible customer service. The 2 people at reception were very emphatic that if you lost something in the room or if we were causing any damage would be charged ... What kind of guests do they usually have? Specially at the $70+ a night range (which is paid upfront), it's a given guests are not there to damage and steal... More 

Helpful?
8 Thank Sergio M
San Jose, Costa Rica
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed February 28, 2014 via mobile

Awful hotel. Poor customer service as the guy in reception is rude. Old TV in the room, you cannot adjust the A/C. Wifi only works in the closer rooms to the reception. We stayed 3 days and we didn't have hot water from the shower on the last day. When we checked out, the guy was speaking on the phone.... More 

Helpful?
8 Thank dan99_CR
Philadelphia, Pennsylvania
Level Contributor
80 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed December 13, 2013

Much more than expected. After staying in hotels from 5 stars to -1 this was an unexpectedly good stay. Ok there is construction next store, but a short walk to the "strip" and beach made it good. The Aircon works well and what do you do on a holiday in your room that needs the lights on? Yes this is... More 

Helpful?
Thank Richard K
San Jose, California
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed December 3, 2013

First off, avoid Jaco at all costs. It is dirty, expensive, and unsafe (my backpack with my passport and phone in it were stolen out of our car there). That being said, Blue Palms is still not a nice hotel. The rooms are stale and have a horrible chemical smell, and the ground floor rooms have no windows, so you... More 

Helpful?
7 Thank Doug J
Northvale, New Jersey
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed November 27, 2013

nothing really good to say.. the desk clerk was kinda rude.. no soap, shampoo and toilet paper. the clerks response was as I asked him for a pint of blood.. and then the girl who came to our room with soap and TP was just down right nasty.. like it was 'too much work: for her to give us these... More 

Helpful?
7 Thank costaricaguy506
québec
Level Contributor
105 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed November 22, 2013

STILL construction next door...basic rooms, good price. Pool, small but does the job. A little further from the action and beach.....wouldn't want to walk back from a bar to this hotel on my own and I'm not the type to be very nervous.....Would pay a little more next time....

Helpful?
2 Thank tryin2
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