We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Blue Palm Hotel

3.0 of 5 350 mts Este de la Pops Ice Cream Store, Jaco 75548, Costa Rica
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Blue Palm Hotel
Professional photos View all
Browse nearby
Blue Palm Hotel
Write a Review

78 reviews from our community

Traveler rating
    24
    17
    13
    12
    12
See reviews for
6
25
10
2
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (78)
  • Mar-May only
    (15)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (40)
All months
San Jose, Costa Rica
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Terrible customer service. The 2 people at reception were very emphatic that if you lost something in the room or if we were causing any damage would be charged ... What kind of guests do they usually have? Specially at the $70+ a night range (which is paid upfront), it's a given guests are not there to damage and steal... More 

Was this review helpful? Yes
San Jose, Costa Rica
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 28, 2014

Awful hotel. Poor customer service as the guy in reception is rude. Old TV in the room, you cannot adjust the A/C. Wifi only works in the closer rooms to the reception. We stayed 3 days and we didn't have hot water from the shower on the last day. When we checked out, the guy was speaking on the phone.... More 

Was this review helpful? Yes 13
Philadelphia, Pennsylvania
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 13, 2013

Much more than expected. After staying in hotels from 5 stars to -1 this was an unexpectedly good stay. Ok there is construction next store, but a short walk to the "strip" and beach made it good. The Aircon works well and what do you do on a holiday in your room that needs the lights on? Yes this is... More 

Was this review helpful? Yes 1
San Jose, California
Top Contributor
51 reviews 51 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed December 3, 2013

First off, avoid Jaco at all costs. It is dirty, expensive, and unsafe (my backpack with my passport and phone in it were stolen out of our car there). That being said, Blue Palms is still not a nice hotel. The rooms are stale and have a horrible chemical smell, and the ground floor rooms have no windows, so you... More 

Was this review helpful? Yes 13
Northvale, New Jersey
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed November 27, 2013

nothing really good to say.. the desk clerk was kinda rude.. no soap, shampoo and toilet paper. the clerks response was as I asked him for a pint of blood.. and then the girl who came to our room with soap and TP was just down right nasty.. like it was 'too much work: for her to give us these... More 

Was this review helpful? Yes 10
québec
Top Contributor
89 reviews 89 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 22, 2013

STILL construction next door...basic rooms, good price. Pool, small but does the job. A little further from the action and beach.....wouldn't want to walk back from a bar to this hotel on my own and I'm not the type to be very nervous.....Would pay a little more next time....

Was this review helpful? Yes 5
Tallahassee, Florida
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 23, 2013

the A/C only works when you're in the room, you have to press a button when you get into the room to turn the electricity on, and our system glitched and turned off in the middle of the night! our window was mysteriously opened at some point in the night, we believe due to the not so ideal location. And... More 

Was this review helpful? Yes 10
Isle of Palms, South Carolina
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 8, 2013

Hotel waas very affordable...staff was very helpful finding tours and taxis/rides to arenal as well as a good recommendation for places to stay and things to do...downside...major construction next door , but as one reviewer said I did not come to sleep...noise starts at 630 til 4 pm...I am an early riser so no problem....if you rise early I would... More 

Was this review helpful? Yes
Jackson, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed April 14, 2013

best deal in town so when i found myself back in jaco i did not hesitate to check back into the hotel blue palms ~ i found all the desk staff to speak excellent english as well as being a plethora of information on jaco & options in the area for activities & tours ~ i enjoyed the privacy of... More 

Was this review helpful? Yes
Pittsburgh, Pennsylvania
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed April 5, 2013 via mobile

An owner of a hotel in Spain told me that she thought TripAdvisor can be used as a weapon against a fair-minded hotel. I agreed, but also said that for a traveler like me, it is all I have to bargain with when I get an unfair hotel or below-average service. But it is not uncommon in talking to owners... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Blue Palm Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Blue Palm Hotel

Address: 350 mts Este de la Pops Ice Cream Store, Jaco 75548, Costa Rica
Location: Costa Rica > Province of Puntarenas > Jaco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Blue Palm Hotel 3*
Number of rooms: 14
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Cheap Tickets, Orbitz, Hotels.com, HostelWorld, Despegar.com, Odigeo and Tingo so you can book your Blue Palm Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Blue Palm Hotel Costa Rica/Jaco

39 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (4)
Viewed
Room/suite (6)
Viewed
View from room (1)
Viewed
Dining (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay