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Blue Palm Hotel

3.0 of 5 350 mts Este de la Pops Ice Cream Store, Jaco 75548, Costa Rica
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Blue Palm Hotel
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Blue Palm Hotel
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78 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Jose, Costa Rica
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Terrible customer service. The 2 people at reception were very emphatic that if you lost something in the room or if we were causing any damage would be charged ... What kind of guests do they usually have? Specially at the $70+ a night range (which is paid upfront), it's a given guests are not there to damage and steal... More 

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San Jose, Costa Rica
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 28, 2014

Awful hotel. Poor customer service as the guy in reception is rude. Old TV in the room, you cannot adjust the A/C. Wifi only works in the closer rooms to the reception. We stayed 3 days and we didn't have hot water from the shower on the last day. When we checked out, the guy was speaking on the phone.... More 

Was this review helpful? Yes 13
Philadelphia, Pennsylvania
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 13, 2013

Much more than expected. After staying in hotels from 5 stars to -1 this was an unexpectedly good stay. Ok there is construction next store, but a short walk to the "strip" and beach made it good. The Aircon works well and what do you do on a holiday in your room that needs the lights on? Yes this is... More 

Was this review helpful? Yes 1
San Jose, California
Top Contributor
51 reviews 51 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed December 3, 2013

First off, avoid Jaco at all costs. It is dirty, expensive, and unsafe (my backpack with my passport and phone in it were stolen out of our car there). That being said, Blue Palms is still not a nice hotel. The rooms are stale and have a horrible chemical smell, and the ground floor rooms have no windows, so you... More 

Was this review helpful? Yes 13
Northvale, New Jersey
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed November 27, 2013

nothing really good to say.. the desk clerk was kinda rude.. no soap, shampoo and toilet paper. the clerks response was as I asked him for a pint of blood.. and then the girl who came to our room with soap and TP was just down right nasty.. like it was 'too much work: for her to give us these... More 

Was this review helpful? Yes 10
Top Contributor
89 reviews 89 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 22, 2013

STILL construction next door...basic rooms, good price. Pool, small but does the job. A little further from the action and beach.....wouldn't want to walk back from a bar to this hotel on my own and I'm not the type to be very nervous.....Would pay a little more next time....

Was this review helpful? Yes 5
Tallahassee, Florida
3 reviews 3 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 23, 2013

the A/C only works when you're in the room, you have to press a button when you get into the room to turn the electricity on, and our system glitched and turned off in the middle of the night! our window was mysteriously opened at some point in the night, we believe due to the not so ideal location. And... More 

Was this review helpful? Yes 10
Isle of Palms, South Carolina
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 8, 2013

Hotel waas very affordable...staff was very helpful finding tours and taxis/rides to arenal as well as a good recommendation for places to stay and things to do...downside...major construction next door , but as one reviewer said I did not come to sleep...noise starts at 630 til 4 pm...I am an early riser so no problem....if you rise early I would... More 

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Jackson, New Jersey
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed April 14, 2013

best deal in town so when i found myself back in jaco i did not hesitate to check back into the hotel blue palms ~ i found all the desk staff to speak excellent english as well as being a plethora of information on jaco & options in the area for activities & tours ~ i enjoyed the privacy of... More 

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Pittsburgh, Pennsylvania
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed April 5, 2013 via mobile

An owner of a hotel in Spain told me that she thought TripAdvisor can be used as a weapon against a fair-minded hotel. I agreed, but also said that for a traveler like me, it is all I have to bargain with when I get an unfair hotel or below-average service. But it is not uncommon in talking to owners... More 

Was this review helpful? Yes 2
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Additional Information about Blue Palm Hotel

Address: 350 mts Este de la Pops Ice Cream Store, Jaco 75548, Costa Rica
Location: Costa Rica > Province of Puntarenas > Jaco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Blue Palm Hotel 3*
Number of rooms: 14
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Also Known As:
Blue Palm Hotel Costa Rica/Jaco

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