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Blue Palm Hotel

350 mts Este de la Pops Ice Cream Store, Jaco 75548, Costa Rica
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82 Reviews from our TripAdvisor Community

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Traveler rating
    26
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2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (82)
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    (41)
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wv
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 11, 2015

No hot water,terrible beds,watch out for the man at night with flashlight,Paid for 2 people in room ,charged extra when you get their for second person. Can't put toilet paper in commode because septic can't handle it

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Delray Beach, Florida
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 18, 2015

nice clean place, but small and older, great staff and maid service, clean room and towels everyday, again though beds/pillows where old and hard very quit and off the main street there is a nice new hotel next to this called OCEANIC?, great food and small bar

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San Jose, Costa Rica
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed January 25, 2015

Terrible customer service. The 2 people at reception were very emphatic that if you lost something in the room or if we were causing any damage would be charged ... What kind of guests do they usually have? Specially at the $70+ a night range (which is paid upfront), it's a given guests are not there to damage and steal... More 

Was this review helpful? Yes 6

Travelers are raving about these Jaco hotels

San Jose, Costa Rica
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed February 28, 2014

Awful hotel. Poor customer service as the guy in reception is rude. Old TV in the room, you cannot adjust the A/C. Wifi only works in the closer rooms to the reception. We stayed 3 days and we didn't have hot water from the shower on the last day. When we checked out, the guy was speaking on the phone.... More 

Was this review helpful? Yes 14
Philadelphia, Pennsylvania
Level Contributor
52 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 13, 2013

Much more than expected. After staying in hotels from 5 stars to -1 this was an unexpectedly good stay. Ok there is construction next store, but a short walk to the "strip" and beach made it good. The Aircon works well and what do you do on a holiday in your room that needs the lights on? Yes this is... More 

Was this review helpful? Yes 1
San Jose, California
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed December 3, 2013

First off, avoid Jaco at all costs. It is dirty, expensive, and unsafe (my backpack with my passport and phone in it were stolen out of our car there). That being said, Blue Palms is still not a nice hotel. The rooms are stale and have a horrible chemical smell, and the ground floor rooms have no windows, so you... More 

Was this review helpful? Yes 13
Northvale, New Jersey
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed November 27, 2013

nothing really good to say.. the desk clerk was kinda rude.. no soap, shampoo and toilet paper. the clerks response was as I asked him for a pint of blood.. and then the girl who came to our room with soap and TP was just down right nasty.. like it was 'too much work: for her to give us these... More 

Was this review helpful? Yes 11
québec
Level Contributor
98 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed November 22, 2013

STILL construction next door...basic rooms, good price. Pool, small but does the job. A little further from the action and beach.....wouldn't want to walk back from a bar to this hotel on my own and I'm not the type to be very nervous.....Would pay a little more next time....

Was this review helpful? Yes 5
Tallahassee, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 23, 2013

the A/C only works when you're in the room, you have to press a button when you get into the room to turn the electricity on, and our system glitched and turned off in the middle of the night! our window was mysteriously opened at some point in the night, we believe due to the not so ideal location. And... More 

Was this review helpful? Yes 11
Isle of Palms, South Carolina
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 8, 2013

Hotel waas very affordable...staff was very helpful finding tours and taxis/rides to arenal as well as a good recommendation for places to stay and things to do...downside...major construction next door , but as one reviewer said I did not come to sleep...noise starts at 630 til 4 pm...I am an early riser so no problem....if you rise early I would... More 

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