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Ilan-Ilan Caribbean Lodge

, Tortuguero 1150, Costa Rica (Formerly Hotel Ilan-Ilan)
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1 room 1 guest
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Ilan-Ilan Caribbean Lodge
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32 Reviews from our TripAdvisor Community

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Traveler rating
    3
    8
    6
    3
    12
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13
5
1
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0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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There are newer reviews for Ilan-Ilan Caribbean Lodge
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Saskatchewan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 9, 2010

If you are a person that is out for a unique experince go to Ilan Ilan. The scenery, vegetation,and wildlife (animals, birds, butterflies, insects, etc.) are abundant and amazing! The grounds of Ilan Ilan are beautiful! The people there were very nice and kind. The accomodations are very basic and in need of some repair. The negatives include; some toilets... More 

Was this review helpful? Yes 1
Marco Vinicio M, Gerente at Ilan-Ilan Caribbean Lodge, responded to this review

Dear customer, Thank you for your time and your advice. We are the new administration of the hotel and we made the necessary changes to offer you a better service. We would like to know you in your next trip to Costa Rica. Please,contact us. Best regards, More 

Saskatchewan
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 7, 2010

I read bad reviews before staying at this place, so I didn't know what to expect, but our experience was really good. 21 of our family members stayed here over Christmas and we all loved the people, the location and the rooms. It is simple, yes, and for those who are used to the finer things, they may not want... More 

Was this review helpful? Yes
Marco Vinicio M, Gerente at Ilan-Ilan Caribbean Lodge, responded to this review

Dear customer, Thank you for your time and your advice. We are the new administration of the hotel and we would like to know you in your next trip to Costa Rica. Please,contact us. Best regards, More 

NL
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 23, 2009

Ilan Ilan was by far the worst hotel experience I ever had. It included: - rat dung in the bathroom - a fan so dirty that stuff would fly off when you switched it on - dirty light switches that stuck to your skin - scorched sockets - dirty sheets with vague stains and pubic hair, even the clean set... More 

Was this review helpful? Yes 2
Marco Vinicio M, Gerente at Ilan-Ilan Caribbean Lodge, responded to this review

Dear customer, Thank you for your time and your advice. We are the new administration of the hotel and we made the best effort to remodel the hotel taking care of the nature. We would like to know you in your next trip to Costa Rica. Please,contact us. Best regards, More 

Travelers are raving about these Tortuguero hotels

Gengenbach
1 review
4 of 5 stars Reviewed May 19, 2008

I spent one week-end in this little paradise in the middle of the rainforest, and I returned to the capital totally relaxed. The hotel rooms are simple, but clean, and the restaurant serves tasty Costa Rican food. Transport is only possible by boat to reach the village of Tortuguero and other places, but this jungle atmosphere makes the stay so... More 

Was this review helpful? Yes
Marco Vinicio M, Gerente at Ilan-Ilan Caribbean Lodge, responded to this review

Dear customer, Thank you for your time and your advice. We are the new administration of the hotel and we would like to know you in your next trip to Costa Rica. Please,contact us. Best regards, More 

Virginia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 18, 2007

Ilan Ilan is closer to Sing Sing than a hotel.....you arrive by van transfer to a boat.....and are dropped on a pier with rotting wood and concrete chips of a walkway to the hotel....bad sign..... This is a package deal, with transportation, three meals a day and canal tour. We were greeted with an inedible meal, a cut of meat... More 

Was this review helpful? Yes 6
Marco Vinicio M, Gerente at Ilan-Ilan Caribbean Lodge, responded to this review

Dear customer, Thank you for your time and your advice. We are the new administration of the hotel and we made all the necessary to give at our customers a good service and quality possibles in the jungle with the respect of the naure. We would like to know you in your next trip to Costa Rica. Please,contact us. Best... More 

A TripAdvisor Member
1 of 5 stars Reviewed July 15, 2006

We recently returned from a visit to Costa Rica that included a weekend at this hotel, and it was absolutely horrible. The boat that the hotel used to transport guests around the canals spat fumes worse than a New York bus. The rooms are bare bones, and there are no amenities. After seeing other establishments we were very disappointed in... More 

Was this review helpful? Yes 12
Klonchi, Gerencia at Ilan-Ilan Caribbean Lodge, responded to this review
Google Translation

Es mision imposible con un programa pre establecido quedar bien con todos . El hotel Ofrece el programa completo que... More 

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