I am very upset and want to share my experience so others can avoid the same ordeal. I booked at hotel Kasha online for a getaway for boyfriend and me over the new years holiday. We unfortunately could not make the trip, every hotel we called to let know of our cancellation said "no problem! - we are so sorry... more

Do not make reservations at this hotel. They do not follow their refund policy. We had a three night stay at the hotel booked for $330. Because of an emergency, we had to cancel the reservation a day before we arrived at the hotel. We expected to pay $110 for the upfront fee but the Hotel Kasha charged us for... more

Our stay at Kasha was truly one of the best times I've ever had. The bungalow we were in was clean and very cute. The food was world class. The bar was great. The pool was clean and the world pool was relaxing. We loved staying in the jungle. The best part of our stay was easily the staff. The... more

We arrived at the hotel around 7 PM after a day of whitewater rafting from San Jose. The hotel owner was on site and we were shown to our room. The room was what we had expected from previous reviewers. The bathroom was very large and at a lower level than the rest of the room. Because the entire area... more

I loved each moment of my stay in Costa Rica. Being home just isn't the same and I had my husband promise to bring me back each year! My husband and I stayed in Puerto Viejo from August 5th-13th, 2008. We were picked up by the hotel staff from San Jose and received a warm welcome. I had several other... more

Once again my stay at Hotel Kasha during Jan/Feb of this year was amazing! My family and I travel to Costa Rica every year and Puerto Viejo is by far our favorite place. Our love for the place is partly due to the wonderful town and it's people and partly due to Louis and his hospitality at Hotel Kasha. We... more

Enjoyed my stay at Hotel Kasha, it was my daughters wedding and they made all the arrangements. Stayed in the small rooms with aircondition also in one of the large rooms. The staff saw to all our needs. Arranged for the Dinner (which was very good) Rooms were clean and comfortable... Defintely would recommend it. more

My wife and I paid for dinner and should have been charged for 21.500 colones but was charged 214.500! When we realized this a few days later, the hotel was "unable" to credit our card back as the owner was in Panama. Belisario claimed he would have this handled as soon as Louis came back but almost 3 weeks later... more

My husband and I, our daughter and her fiance and family stayed at Hotel Kasha in late December. We stayed at another resort for the second part of the trip, and although the second place was more like resorts at home in the US, I would have gladly stayed at Kasha the whole time. We woke up every morning to... more