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All 13 Puerto Viejo hotels »

Le Cameleon Hotel

4.0 of 5
Playa Cocles, Puerto Viejo | Playa Cocles, 7300, Costa Rica
Hotel amenities
Ranked #7 of 13 hotels in Puerto Viejo
4.0 of 5 stars 132 Reviews
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132 reviews from our community

What travelers say about this hotel
  • Small Luxury(7)
  • Beach Club(6)
  • Very nice(4)
  • Costa rica(4)
Traveler rating
    75
    25
    14
    9
    9
Only show reviews for Family (24) | Couples (70) | Business (3)
Date Rating
Bvaudry
Fort Simpson, Canada
1 review
1 helpful vote
1 of 5 stars Reviewed February 5, 2012 NEW
1
person found this review helpful

I stayed there as well and was locked in the insane cancelation policy, which is NOT posted anywhere on the website before booking. First mistake. They DO NOT deserve the right to be in the chain of Small Luxury Hotels of the World. Mildew smelling bathrooms, dollar star furnitures, terrible service with that that could barely speak English (which I... More

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Steven C
Fort Simpson, Canada
2 reviews
2 helpful votes
1 of 5 stars Reviewed February 3, 2012
2
people found this review helpful

Le Cameleon is touted as a 5-star resort on the Caribbean coast of Costa Rica. The website was certainly attractive. With much anticipation, we made a reservation for 4 nights. The first hint of trouble came when we received the confirmation of our reservation, when we were informed that we would only be able to cancel if we did so... More

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PardiUscanga
1 review
5 of 5 stars Reviewed January 29, 2012

We went to Puerto viejo to celebrate my wife's birthday. From the moment we made the reservation, you could feel the personalized service, friendliness, and quality of this boutique hotel. We had dinner at the beach, with outstanding food, a woodfire, a personal waiter and decoration that made us feel pampered. All under a sky full of stars. Rooms are... More

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MirandaD2
puerto viejo de talamanca, costa rica
Contributor
14 reviews
4 of 5 stars Reviewed January 20, 2012

this place is a bit out of place in Puerto Viejo but it is a breath of fresh air! one night I heard Jessie Chick singing at the bar... Amazing. drinks are good if a bit high. other afternoons I have had lunch at the beach bar and drinks at the very Riviera -like tables on the beach. the decor... More

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RalphCramdonCanada
Canada
Reviewer
3 reviews
4 helpful votes
2 of 5 stars Reviewed January 19, 2012
3
people found this review helpful

We enjoyed the lounge for severals beers and beside the pool. Decided we would have dinner..all inclusive for $35 each. Very poor food poorly cooked. Waiter was very sensitive to it and actually gave us a bottle of wine at the end. The entertainment were not musicians but tried to sing Latin songs.. A sad performance. All in all, too... More

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eflorian, General Manager at Le Cameleon Hotel, responded to this review
January 21, 2012

Dear Guest, Thank you for sharing your valuable comments with us from your experience in our restaurant. We are taking your comments very seriously. Our commitment and efforts are to exceed our guest expectations therefore we hope to have the chance to serve you in the near future. On a monthly basis we have special events like Calypso Night,Candlelight dinner... More

ahvolare
Texas
Senior Reviewer
7 reviews
11 helpful votes
3 of 5 stars Reviewed January 17, 2012

The property itself is fine, the location is good with many plants, trees, birds, etc. Could use some instructions regarding use of the shower, no one shows you what to do to keep the water from overflowing (it did in my room, cannot say about others). Overrated due to the lack of customer service and price. My inspection never took... More

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eflorian, General Manager at Le Cameleon Hotel, responded to this review
January 21, 2012

Dear Guest, Thank you for sharing your valuable comments with us from your experience in the hotel. We are taking your comments very seriously. Our commitment and efforts are to exceed our guest expectations and hopefully we have the chance to serve you in the near future. For your next visit, we can arrange your inspection with our VIP Coordinator... More

Joao T
Monaco-Ville, Monaco
1 review
3 helpful votes
1 of 5 stars Reviewed January 16, 2012
3
people found this review helpful

Costa Rica people are great except this ones. They are unprofessional and not honnest. This hotel cost worth 50$ maximum per night: internet never work, the furnish is falling apart and looks from ikea, they ask you to pay upfront because they know that you will be disapointed, the sheets were dirty... More

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eflorian, General Manager at Le Cameleon Hotel, responded to this review
January 21, 2012

Dear Guest, I wanted to thank you for sharing your valuable comments with us from your experience in the hotel. We are taking your comments very seriously and our commitment and efforts are to exceed our guest expectations and hopefully we have the chance to serve you in the near future. Our daily preventive maintenance program includes solving inmediately these... More

rivkahrex
London
Reviewer
3 reviews
4 helpful votes
2 of 5 stars Reviewed January 6, 2012
3
people found this review helpful

Having travelled around Costa Rica for 3 weeks this hotel was meant to be our New Year treat for 3 nights. However, it was the most disappointing hotel of our holiday. Quite simply it is overpriced and does not deserve to be within the Small Luxury Hotels group. We paid $340 per night for a shabby white room which did... More

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eflorian, General Manager at Le Cameleon Hotel, responded to this review
January 9, 2012

Dear Guest, Thank you for your comments. Definetely, we will take your comments to improve on a daily basis. According to our cancellation policies we do not give refunds for rainy days. Our commitment and efforts is to achieve an unforgetable experience for our guests. We hope to have the opportunity to serve you in the near future. Best Regards, More

Thalia D
Englewood, New Jersey
2 reviews
1 helpful vote
5 of 5 stars Reviewed January 5, 2012
1
person found this review helpful

My friend and I only stayed one night but I enjoyed it immensely. You are greeted with drinks when you check-in. The room has complimentary candies/ fruit as a welcome basket. The room is beautiful and very clean (the room is 90% all white so you can definitely see if its dirty). I received a massage in their spa room... More

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CzechTourist
Prague, the Czech Republic
Senior Contributor
24 reviews
17 helpful votes
4 of 5 stars Reviewed January 1, 2012

We stayed with this hotel for two nights during our trip to Costa Rica. Before our arrival we had experienced certain communication problem regarding our reservation as the reservation office is located in San Jose and not in the hotel. However, the manager of the hotel took care of everything and helped us to arrange for other accomodation for the... More

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