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All 2 San Rafael hotels

Hotel & Villas La Condesa

3.0 of 5 Hotel   |   Monte De La Cruz, San Rafael 1000, Costa Rica
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Hotel & Villas La Condesa
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51%
Ranked #1 of 2 hotels in San Rafael
A recent review
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102 people have reviewed this hotel

Traveler rating
    20
    31
    28
    15
    8
See reviews for
12
50
3
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Cartago, Costa Rica
1 review
2 of 5 stars Reviewed 1 week ago

I stayed at the Villas in the Principe apartments. First impression: I didn't like that the security guard mistreated a cat when he opened the door to the villas. I told him but the didn't apologize. I think the hotel administration has to train their staff in good manners not only with customers. I stayed at the Villas because I... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 14, 2014

This was our last stop of our Costa Rica tour and I can safely say this was the best hotel of the trip. Clean, with great rooms and a decent size. This is a very cozy hotel so dont expect a four seasons. The breakfast area is great and offers a very nice feel of Costa Rica. If you want... More

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Jairo J, Guest service at Hotel & Villas La Condesa, responded to this review

Dear Ismail I We are glad to read your comments! Feel more than welcome for your next visit. Will be an honor serve you again. Best regards More

Phoenix
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 28, 2014

This was our 3rd stop of our trip booked through Groupon~Travel by Jen. We, like another reviewer, immediatly thought of The Overlook Hotel in the Shining. I expected the twins to show up at any time. Very few people here.This place has potential but it is lacking now. It needs some serious attention. The room was large and full of... More

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Jairo J, Guest service at Hotel & Villas La Condesa, responded to this review

Dear CloENote Thanks for your comments. We apologize for not meeting your expectations, we are working hard to give you a better service. Best regards. More

Travelers are raving about these San Rafael hotels

Champaign, IL
Top Contributor
72 reviews 72 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 19, 2014

The La Condessa has some age but is a great place to stay. The location is great with outstanding views of San Jose - especially at night go out onto the upper patio behind the bar. The staff was consistently helpful and very accommodating. Pool is a little chilly and the spa has been broken for two years now -... More

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Jairo J, Guest service at Hotel & Villas La Condesa, responded to this review

Dear Allen 2 Thank you for your comments! We will wait until your next visit to your home in Costa Rica! Best regards Jairo Jimenez. More

1 review
3 of 5 stars Reviewed April 10, 2014 via mobile

Location is fantastic of you like mountains and "out of the way" places. Service is not terribly friendly, with a few exceptions, and very rigid, VERY rigid, to some rules never really explained. If and when we'll go back to San José or San Rafael it will be to stay in another hotel. There are quite a few good ones... More

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Jairo J, Guest service at Hotel & Villas La Condesa, responded to this review

Dear Bill H. Thanks for your comments. We apologize for not meeting your expectations, we are working hard to give you a better service. Best regards Jairo J. More

Saint Augustine, Florida
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 4, 2014

Before getting into this review, I would like to preface it by mentioning it that it was the result of a Groupon "Trifecta" trip to Costa Rica. Therefore you will need to know that my journey does not end here but also at two other, completely different locations at this Central America location. The organizer of the Groupon deal was... More

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Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 25, 2014

We drove around Costa Rica for 7 days with no problem finding any of our destinations. After 10 hrs searching for LA Condesa we conceded defeat and stayed in Escuza @ the Holiday Inn (I'll write a review for that later). Our stay was prepaid thru Travel by Jen. The next day we finally found it after a very nice... More

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Jairo J, Guest service at Hotel & Villas La Condesa, responded to this review

Dear Tara P Thanks for your comments. We apologize for not meeting your expectations, we are working hard to give you a better service. Best regards. More

Doha, Qatar
Contributor
19 reviews 19 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 11, 2014

I recently stayed at a Villa in La Condesa for a friends weekend, nature surroundings and view are just amazing. The Villa could be better maintained, but it was comfortable enough, well equipped and very clean. Price for 4 persons was reasonable, and an excellent breakfast was included. For those who want to experience Costa Rica mountains this is a... More

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Eduardo L, Director General at Hotel & Villas La Condesa, responded to this review

Dear friends Thank you for your comments! We will wait until your next visit to your home in Costa Rica! Best regards; More

Pittsburgh, Pennsylvania
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 10, 2014

My wife and I stayed at La Condesa for 2 nights at the end of our 8 day Costa Rica vacation. It was definitely our least favorite of the 3 hotels we stayed in, in Costa Rica. La Condesa is very big yet there weren't a lot of people staying there, so it was a little odd feeling. The hotel... More

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Jairo J, Guest service at Hotel & Villas La Condesa, responded to this review

Dear ChazMan42 Thank you for your comments. We are working hard to improve our services. Best regards. Jairo Jimenez.. More

Kansas City, Missouri
Top Contributor
52 reviews 52 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed February 24, 2014

This probably was a grand dame at one time, but its golden age has passed it by. So lets start... At check-in, my wife inquired where the bathrooms were, and after she left to find them the clerk and bellman made fun of her pronunciation, thinking my Spanish was lacking too. I replied in English "Its not polite to make... More

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Management response:

Dear MizzouMike Thank you for your comments. We are taking note of your annotations in order to fix all. Cordially Jairo Jimenez. More

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Additional Information about Hotel & Villas La Condesa

Address: Monte De La Cruz, San Rafael 1000, Costa Rica
Location: Costa Rica > Province of Heredia > San Rafael
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel & Villas La Condesa 3*
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Also Known As:
Hotel And Villas La Condesa
Hotel La Condesa
Hotel & Villas La Condesa Costa Rica/San Rafael

52 photos of this hotel

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Hotel & grounds (8)
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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
La Condesa Hotel & Villas is located just 15 minutes from the center of the province of Heredia and 40 minutes from Juan Santamaria International Airport. Surrounded by gardens, mountains and fresh air, has an average temperature of 20 degrees during the day and at night can drop to 12 degrees.The hotel has 95 beautiful rooms, all with beautiful panoramic view of the mountains as well as 8 Rustic Villas amidst the gardens, as well as International cuisine restaurant, Room Service, Bar, Heated indoor pool, sauna, Jacuzzi, Spa treatments, conference rooms from 5 to 400 people, business services and free wireless internet access throughout the hotel, emergency medical service and 24 hour reception, parking and laundry.Rooms feature: save deposit box, blackout, cable TV, telephone, hair dryer, minibar, daily housekeeping, free Internet access, irons and ironing boards.The friendly and experienced personal help to supplement an atmosphere surrounded by nature, quiet, comfortable and stress free. Stay at La Condesa Hotel & Villas and enjoy a mountain hotel near the city ... ... more   less 
Number of rooms
95

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