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DoubleTree by Hilton Hotel Cariari San Jose

Certificate of Excellence
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Cariari, San Antonio De Belen 40701, Costa Rica
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1 room 1 guest
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DoubleTree by Hilton Hotel Cariari San Jose
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852 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton Hotel Cariari San Jose
See the most recent reviews
Winter Garden, Florida
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 13, 2013

We stayed at this hotel for a week to ring in the New Year (Dec 29th - Jan 5th). While the hotel is not new it was maintained. It could use some updating but it was cleanand taken care of. The staff went out of their way to be helful and ensure we were taken care of through out our... More 

Was this review helpful? Yes
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thank you for taking a moment to share your experience at Doubletree by Hilton Cariari San Jose. I’m happy to hear that our delicious breakfast buffet made your stay more comfortable. We look forward to seeing you the next time you travel to San Jose area. Margie Aristy, Director of Sales & Marketing. More 

Slinger, Wisconsin
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed January 13, 2013

We spent three nights here and it was a little disappointing. When we got into the room it smelled very musty, once the A/C ran for a while this cleared up. but every day housekeeping comes in and turns off the A/C so when you come back to the room it is always musty. WI-FI was free in the bar... More 

Was this review helpful? Yes
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thank you for your honest review of your recent stay at DoubleTree by Hilton Cariari San Jose. At DoubleTree by Hilton Cariari San Jose, we like to provide a personalized experience for each of our guests, but also look for ways to keep costs low while providing comfort and convenience. We appreciate your feedback and we’ll keep it in mind... More 

Atlanta, Georgia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 13, 2013

We arrived late into San Jose Airport and were promptly picked up by Juan from Crocodile Bay! We were kindly greeted when we arrived and our reservation was in order so we were escorted to our room. Nice size rooms, clean, comfortably sized bathrooms, beautiful interior property, beds (doubles) were small but we had to provide for parents and teenager!... More 

Was this review helpful? Yes
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Your comments about your stay at Doubletree by Hilton Cariari San Jose made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon! Margie Aristy, Director of Sales & Marketing. More 

Hoboken, New Jersey, United States
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed January 9, 2013

Among the doubletree brand this was Very nice, casino on sight, big pool, jacuzzis and on-site restaurant. Could use a little updating. Internet didn't work in the rooms and a little damp in the rooms. Would stay there again, especially compared to other hotels in the area

Was this review helpful? Yes
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thanks for your comments. Whenever you’re in San Jose, stop by the DoubleTree by Hilton Cariari San Jose. We’ll take good care of you. Margie Aristy, Director of Sales & Marketing. More 

Ottawa, Canada
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 8, 2013

Stayed here with my wife and 2 kids.... Room was nice, clean and the hotel staff excellent. PLUS it's a 5 min drive from the airport... My only complaint is the pool was really too cold to be enjoyed by the kids.... They have a little hottub that we used and the kids enjoyed... But we spend together very little... More 

Was this review helpful? Yes
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thanks for taking the time to send us the great review. We hope to see you again soon at the Doubletree by Hilton Cariari San Jose. Margie Aristy, Director of Sales & Marketing. More 

Denver, Colorado
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 8, 2013

We stayed at this hotel for 2 days after an overnight flight into CR. The hotel is fine considering where it is and what you should be staying here for. We had an executive room which was big, but the hotel is older and smelled musty. The staff was nice enough and breakfast was good. All in all it works... More 

Was this review helpful? Yes
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thank you for taking a moment to share your experience at Doubletree by Hilton Cariari San Jose. We know that travel can be stressful, and we try very hard to make sure all our DoubleTree by Hilton Cariari San Jose guests have a rewarding experience at our hotel. We hope you’ll stay with us again in the future. Margie Aristy,... More 

El Dorado Hills, California
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed January 6, 2013 via mobile

We stayed at the Doubletree hotel for one night, before our early morning flight back to the US. The hotel location is great (close to the airport) and the rooms are old but clean. The service, however, leaves a lot to be desired: 1. The restaurant service is slow and the quality of the food served is mediocre for the... More 

Was this review helpful? Yes 1
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thank you for your feedback. We’re sorry the food quality didn’t meet your expectations. At DoubleTree by Hilton Cariari San Jose, we want to serve fresh, tasty dishes with the caring touches of home. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again... More 

Gardnerville, Nevada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 5, 2013

Our room was quite pleasant. It actually had a separate attached room with desk and internet connection. However, the connection didn't work and when I told the front desk they had someone call me who had me change all kinds of settings on my computer and it still didn't work. The next morning I found out that you have to... More 

Was this review helpful? Yes
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thanks for your comments. Whenever you’re in San Jose, stop by the DoubleTree by Hilton Cariari San Jose. We’ll take good care of you. Margie Aristy, Director of Sales & Marketing. More 

Glasgow
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 4, 2013 via mobile

My partner and I are staying here for three nights, our first visit to Costa Rica. My experience is similar to many of the reviews. I would recommend reserving an Executive Room, if your budget can stand it. The room is large and has a balcony overlooking the pool area. As a previous reviewer has stated don't expect a room... More 

Was this review helpful? Yes 1
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thank you for your positive comments about your recent stay at the Doubletree by Hilton Cariari San Jose. We hope to see you again soon. Safe travels. Margie Aristy, Director of Sales & Marketing. More 

Decatur, Georgia
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 3, 2013

My family (six of us) stayed for two nights after Christmas. I was not expecting much more than a standard airport hotel, so was pleasantly surprised to find the beautiful open layout, the nice appointments in the lobby, a casino, and nice rooms. Our 4 grown children stayed in a comfortable 2 BR unit near the pool, while my wife... More 

Was this review helpful? Yes
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Your comments about your stay at Doubletree by Hilton Cariari San Jose made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon, Margie Aristy, Director of Sales & Marketing. More 

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