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City Express San Jose Aeropuerto

Diagonal a Mc Donalds del centro comercial R. Cariari, Heredia 40101, Costa Rica
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City Express San Jose Aeropuerto
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120 Reviews from our TripAdvisor Community

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Columbia, New Jersey
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a great hotel to stay in. Free wifi, free calls to the US. We stayed here before our early morning flight the next day. The room was very clean, spacious and very in date. The staff was very friendly. The location was great with plenty of restaurants to choose from right across the parking lot. They have a... More 

Helpful?
Thank Scott O
Iliana A, Guest Relations Manager at City Express San Jose Aeropuerto, responded to this review

Dear Scott O: Thank you for sharing your valuable comments with the tripadvisor community. It’s such a pleasure to have been given the opportunity to serve as you deserve at Hoteles City. It’s a delight to hear you enjoyed your stay and that our staff were on hand to assist you. At Hoteles City your needs are known and attended... More 

Marine on Saint Croix, Minnesota
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good place to lay your head after a long flight into SJO Airport. Nice place for the cost. Good breakfast with better-than-expected coffee. Taxi driver was there in a flash when they called and he was also fairly priced for the trip into San Jose. Everything was functional and accessible. Service was very good. We'll always consider... More 

Helpful?
Thank jeff s
Iliana A, Director de Relaciones con Clientes at City Express San Jose Aeropuerto, responded to this review

Dear Jeff: Thank you for choosing Hoteles City as your lodging option in your recent stay at San Jose, and for taking the time to share your valuable comments with us. It’s a delight to hear you enjoyed your stay and that our staff were on hand to assist you. At Hoteles City your needs are known and attended with... More 

Vancouver
Level Contributor
110 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Have had great stays with City Express in Mexico....this one is just as good. Clean, large rooms, great staff.......great value for the price. Only thing to keep in mind....Driving to SJO for an early flight at 4AM is just 10 minutes, at 5PM it is 45+ minutes. Traffic is insane because there is a traffic light just before the airport... More 

Helpful?
Thank OgreYVR
Dieppe, Canada
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I visited this place on December, 2015. We really liked it. We had to visit and we were not looking for a pricey place. This hotel made our day. We loved their no-frill approach. We received a room with a reasonable price. The room had a safe and free wi-fi. The breakfast was included. We drove to... More 

Helpful?
Thank gandoko
marlen c, Guest Relations Manager at City Express San Jose Aeropuerto, responded to this review

Dear gandoko, Thank you for sharing your valuable comments with the tripadvisor community, it's such a pleasure to know that City Express San José Aeropuerto exceeded your expectations. We look forward to your next visit. Kind Regards, More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

My wife, two teenage daughters, and I needed a place to stay in San Jose to regroup and relax before our flight back to the USA. I wanted something close to the airport, very reasonable, close to restaurant, and clean. The City Express was all of that. The decor was simple and modern, almost IKEAish. The rooms were very clean.... More 

Helpful?
Thank Yendani
marlen c, Guest Relations Manager at City Express San Jose Aeropuerto, responded to this review

Dear Yendani, Thank you for choosing our hotel for your last trip to Costa Rica, pleased to hear how all staff and the hotel itself made a lasting impression. We look forward to your next visit. Kind regards, More 

Level Contributor
5 reviews
4 hotel reviews
1 of 5 stars Reviewed December 19, 2015 via mobile

As I write this I'm trying to stay calm, unlike other hotels where there's a "Don't disturb" sign to hang in your room's door, and employees understand the science behind it... in here we got two people knocking the door and they were employees. They kept saying I didn't have a book for the present day and that I need... More 

Helpful?
Thank Carlos S
marlen c, Guest Relations Manager at City Express San Jose Aeropuerto, responded to this review

Dear Carlos S, Firstly thank you for your custom and valuable feedback. Please accept my sincere apologies for the inconveniences you were put through, corrective measures have been put in place to avoid reoccurrence. Thank you for taking the time to voice your concerns. It is through such communication that we are given an opportunity to evaluate our performance, and... More 

Travelers are raving about these Heredia hotels

Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 17, 2015 via mobile

We wanted to stay at another hotel in the area, but it was full, so we stayed here as a second choice. There was only a difference of $10 in the price. Sadly, there was a larger difference in the quality of the lodging. The staff were very courteous and helpful. When they noted that we are trying to speak... More 

Helpful?
Thank Arednalie
marlen c, Guest Relations Manager at City Express San Jose Aeropuerto, responded to this review

Dear Arednalie, Thank you for choosing our hotel for your weekend trip, pleased to hear how all staff made a lasting impression. I am sorry to hear you had some issues with the curtaint, but I am glad we were able to resolve this for you. Kind regards More 

Ghent, Belgium
Level Contributor
137 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed November 14, 2015 via mobile

We had to be in another hotel but we have been moved in this hotel. The room was big with 2 king size beds. Everything looks quite new and clean. It is well located just beside a shopping centre and in front of the bus going directly to the airport or in the other direction to the city centre.

Helpful?
Thank Patrice_VDD
marlen c, Guest Relations Manager at City Express San Jose Aeropuerto, responded to this review

Dear Patrice_VDD, Thank you for your review, it's glad to hear you enjoyed your stay with us. We look forward to your next visit. Kind regards, More 

Grand Cayman
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed October 27, 2015

Our room was clean, the bed was comfortable and the room had lots of natural light. It's close to the airport so it's fine to be there for one night as we were on the final night of our trip. It's right by a shopping mall with several restaurants and a grocery store so it's easy to get food and... More 

Helpful?
2 Thank Bec S
marlen c, Guest Relations Manager at City Express San Jose Aeropuerto, responded to this review

Dear Guest, Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Dublin, Georgia
Level Contributor
255 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed October 16, 2015

I normally stay at the Doubletree across the highway, but this trip I chose the City Express because it was $58 USD. A great bargain. The hotel is only a few miles from the airport and a $10-$20 taxi ride, depending on how well you negociate. The receptionist was very friendly and profesional. The hotel is very clean, modern and... More 

Helpful?
1 Thank CobaltConnection
marlen c, Guest Relations Manager at City Express San Jose Aeropuerto, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

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