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City Express San Jose Aeropuerto

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Diagonal a Mc Donalds del centro comercial R. Cariari, Heredia 40101, Costa Rica
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1 room 1 guest
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City Express San Jose Aeropuerto
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102 Reviews from our TripAdvisor Community

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Traveler rating
    18
    54
    19
    7
    4
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34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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North Vancouver, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When our evening flight couldn’t take off due to volcanic ash in the air and the airline abandoned the passengers as soon as we got off the plane, the airport tourist kiosk arranged for many of us to stay at City Express. Free shuttle bus, night shift staff who patiently and graciously took care of a lobby packed with tired... More 

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express San Jose Aeropuerto, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Israel
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 17, 2015

A simple hotel very close to the airport. A guy from the hotel waited for us at the airport and drove us to the hotel ( free shuttle- great service). The room is small and sealed- the window can't be opened. Nice staff. Not bad breakfast. The Hard Rock Cafe across the street.... Amazing

Was this review helpful? Yes 1
marlen c, Guest Relations Manager at City Express San Jose Aeropuerto, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Alberta
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 9, 2015

The hotel staff were very efficient and friendly when we arrived. The front desk clerk informed us that breakfast was included and opened at 7:00 am. We told him that we had to we leave the hotel at 4:00 am for the airport. He said he would leave a note to see if the staff could put out something for... More 

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express San Jose Aeropuerto, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Chaska, Minnesota
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 28, 2015 via mobile

We booked this last minute to stay the night in San Jose after we got in. It was a decent price, but nothing fancy. Smaller room, mediocre bed, decent breakfast in the morning. It works for a quck stop.

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express San Jose Aeropuerto, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Panama
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 20, 2015

Amazing personnel. Room is really clean and modern. WiFi was lacking bandwidth but basic. Breakfast was very nice. Decor is uniquely simple. But it's Mexican owned and business focused. For a few nights, it's a great option. And it's close to Parklands vacation properties in Real Cariari where the rest of the group stayed. I love it because you are... More 

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express San Jose Aeropuerto, responded to this review

Dear Paolo, Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 3, 2015

We stayed our first night in Costa Rica here the staff were very nice and helpful, the room was excellent and its close to the airport. Our last night in Costa Rica web stayed again and they shuttled us to the airport in the morning

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express San Jose Aeropuerto, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

La Canada Flintridge, California
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 20, 2015 via mobile

The staff was courteous. Room was clean. Shuttle service pickup from airport was unreliable. Breakfast was basic Located far away from downtown San Jose and I was quoted taxi fare about $25-30+. There is a small shopping mall and a few restaurants in walking distance including a McDonalds.

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express San Jose Aeropuerto, responded to this review

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

Zurich, Switzerland
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 19, 2015

The hotel is ok if you go there for one night live we did (bring back to car - sleep - flight the next morning). The room was okay clean with "nothing special" bed, bathroom a bit used, staff at the reception quite friendly. Don't miss the breakfast, is it really not worst! Take the free of charge shuttle to... More 

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express San Jose Aeropuerto, responded to this review

Dear Guest Thank you for contacting CityExpress Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. We are thankful for your comments about the bath room maintenance, this kind of comments help us to improve... More 

Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 28, 2015

Stayed at the CityExpress hotel for one night before heading to Manuel Antonio for vacation. The hotel is very clean and modern. The rooms are basic but exactly what you would expect for this kind of venue. Wifi worked wonderful and it's near a mcdonalds and other food. Shuttle took a bit to pick me up and I had to... More 

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express San Jose Aeropuerto, responded to this review

Dear Guest, Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for your comments and we hope to see you soon. More 

none of your business
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed March 22, 2015

Clean. Modern, sleek, minimalist style. Adequate but very compact room. When our group had to stay extra days because of airport closure due to volcano eruption, charged the same price as we had been paying at the much fancier Wyndham Herradura on the other side of the highway even though their normally advertised price is much lower. Were unpleasant when... More 

Was this review helpful? Yes
marlen c, Guest Relations Manager at City Express San Jose Aeropuerto, responded to this review

Dear Guest Thank you for contacting CityExpress Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. We are thankful for your comments about the price, this kind of comments help us to improve our service... More 

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