We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Chalet Tirol

Certificate of Excellence
Route 113 | 6 Km N of Heredia, Heredia 7812-1000, Costa Rica
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hotel Chalet Tirol
Professional photos View all
Browse nearby
Hotel Chalet Tirol
Add Photo Write a Review

156 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    100
    37
    9
    4
    6
See reviews for
19
86
3
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (156)
  • Mar-May only
    (39)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (32)
All months
Gloucestershire, England
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were there with a wedding party. About 25 people stayed, in some 8 pre - booked rooms. It was all v. comfortable, rooms large and well equipped and clean and the service was good. Imagine our disappointment/horror to find no water in the bathroom for showers and ablutions. Enquiries at the desk received a vague response about the water... More 

Was this review helpful? Yes
Feather Falls, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 22, 2015

This hotel is great. The location is in the mountains of San Jose, which is very nice if you're looking to get away from the city. Not much to do other than go for a hike or chill out and enjoy nature. Great right before or after flying out of San Jose Airport. The woman at the front desk went... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed March 13, 2015

El lugar es precioso... Como de sueño!! Te evoca paz desde la entrada, con unos hermosos jardines que te dan la bienvenida! Durante el check-in, la amabilidad del personal te hace sentir como en casa. En el restaurante disfrutara de una toda experiencia gastronómica en un ambiente es súper íntimo y romántico. Las habitaciones son acogedoras; te permiten conciliar el... More 

Was this review helpful? Yes
Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

I will say that while I really enjoyed this hotel, I don't think it will suit everyone. the restaurant is very expensive for dinner and open limited hours. Breakfast starts at 8am which may be too late for some people. The pros for this hotel are: nice staff, beautiful grounds, great shower, comfortable (if short) bed. It's close enough to... More 

Was this review helpful? Yes
Los Osos, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 4, 2014

On August 30, I went to The Hotel Chalet El Tirol with some good Ticos friends. And I was nicely surprise with the excellent customer service of the staff at the restaurant, Security and Front Desk. Everybody make me feel welcome and you can see that they love what they are doing. The Servers were polite and helpful, always there... More 

Was this review helpful? Yes 2
Playa Ocotal, Costa Rica
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 1, 2014

The property is located in a beautiful mountain area reminiscent of Swiss alps. The chalets have 2 rooms, so we had neighbors on the top floor and you can really hear their steps. Jacuzzi did not work and we paid extra $10 for the superior room. The bed is extremely short, so the legs of a 6' tall person stick... More 

Was this review helpful? Yes 1
Heredia, Costa Rica
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 25, 2014

The concept of this hotel is swiss chalets, we rented a suite with fireplace. The bed was very comfortable and the sheets were as if we were at home. They give enough wood for the fireplace, the only thing is, they had (at least in our room) 2 chairs instead of a couch to sit by the fireplace. Breakfast was... More 

Was this review helpful? Yes 1
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 25, 2014

The place and gardens are very nice. The rooms are ok. Bath Not great, room kind of smelly , They should upgrade it to The level of the gardens and buildings. The breakfast is very good. Resturant for dinner is salty but ok. The place could be very nice for events of any kind. Kids can enjoy the tree house.

Was this review helpful? Yes
El Dorado Hills
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 20, 2014

Hotel Chalet Tirol is a beautiful place. The grounds are immaculate with a lot of hydrangea flowers. You can take a nice scenic walk around the grounds and enjoy the clean air. The restaurant was terrific. I had the Sea Bass while the service was very good. I will be back.

Was this review helpful? Yes 2
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 21, 2014

Although we did find it a little difficult to find- forget finding it without a GPS- once found, we were delighted. We were hoping to shorten our trip to the Poás Volcano the following day by staying at the Tirol, which is located between the airport and the volcano, but ended up having to drive back towards the airport and... More 

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question

111 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (80)
Viewed
Hotel & grounds (41)
Viewed
Room/suite (9)
Viewed
Dining (4)
Viewed
View from room (1)
Viewed
Family/play areas (1)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (2)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
View from room (4)
Viewed
Other (12)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Heredia
3.8 mi away
Hotel Monte Campana
Hotel Monte Campana
#1 of 1 in Birri
4.0 of 5 stars 243 reviews
2.9 mi away
Hotel Bougainvillea
Hotel Bougainvillea
#1 of 1 in Santo Domingo de Heredia
4.5 of 5 stars 667 reviews
0.0 mi away
Puerta del Sol Hotel
Puerta del Sol Hotel
#4 of 9 in Heredia
3.5 of 5 stars 40 reviews
Show Prices
Show Prices
Show Prices
3.9 mi away
Finca Rosa Blanca Coffee Plantation & Inn
7.6 mi away
Xandari Resort & Spa
Xandari Resort & Spa
#1 of 31 in Alajuela
4.5 of 5 stars 594 reviews
1.2 mi away
Hotel Hacienda Sueno Azul
Hotel Hacienda Sueno Azul
#1 of 1 in Horquetas
4.0 of 5 stars 123 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay