For what it is, it was very nice. Don't expect a 4 star hotel, but it's well worth the price. The Hotel America is consistent with other hotels of the same vintage we've stayed in in other Latin American nations. It's not what you find in the US, but shouldn't be expected to be so. We were well pleased with... More

This is a decent place if you have business in central Heredia. It's in the middle of downtown so it is conveniently located; close to the park and local business. A casino is almost next door if you a gambler. Rooms were clean, beds comfortable, staff very friendly, good hot water, TV and coffee was ready at 6:00am every morning... More

I have stayed at this hotel several times and I find that it is o.k. for the money. It is comfortable and clean and the employees are friendly. I would recommend a short stay at this hotel. More

...Nice rooms, but you can hear the people next door gargling int he bathroom, other's TV all night long, babies screaming, and and every door slamming closed, at all hours. We took sleeping pills and used ear plugs, but we were still kept up late, after midnight, and awakened by loud, early rises at 5 AM. The morning staff was... More

As the hotel provided by the tour group, I did not have much choice in hotel, but considering Hotel America was listed in Rough Guide travelbook, I expected a little better. While the staff were friendly enough (even when we were checking in at 11:30pm), the hotel had little else to offer. The rooms were on the small side of... More

Room dirty, plumbing leaked, door lock flimsy, no air conditioning, lousy television reception, NO amenities as advertised, deposits required for phone use and for TV remote. Worst of all there were cockroaches! This hotel gives the impression that it is one used for hourly rentals by hookers. More

Friendly helpful staff and great location have kept me coming back to this hotel a few times a year since 2000. Occasional disco noise and some small rooms are the major drawbacks. I suggest inspecting your options before checking in to choose your room. Rooms facing the street are the noisiest. More

Hotel America used to be a good bargain but the price has risen and the service has declined. On check in night, there was a loud disco party going on in one of their two party rooms and there was absolutely no sound insulation in the building. This establishment should decide whether they want to be a hotel or a... More

I don't think that the hotel's website is really effective in making reservations. Calling and trying to confirm was not 100% effective either. The place is pretty basic. It is well located. Rooms open off of a large dark hallway on the 2nd or third floor. A family member had a problem with noise when staying a month after I... More