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Villas Tramonti

Monte de la Cruz, San Rafeal | Residencial El Castillo, Heredia, Costa Rica
Villas Tramonti
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6 reviews from our community

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Traveler rating
    3
    1
    0
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    2
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Families
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4
1
Business
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (6)
  • Mar-May only
    (1)
  • Jun-Aug only
    (2)
  • Sep-Nov only
    (1)
  • Dec-Feb only
    (2)
All months
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 20, 2015

They took our $350 deposit. Upon arrival there was no hot water and the room was freezing. We had to find another place to stay. They promised a refund and then never sent it, including their canceling the PayPal request. We are currently pursuing a complaint with the Costa Rica Dept of Tourst Services and the Consumer Protection Office. This... More 

Was this review helpful? Yes 1
Ciudad de Heredia, Heredia, Costa Rica
1 review
5 of 5 stars Reviewed November 12, 2013

I was there a few days ago and this is a peace of heaven in Heredia, Costa Rica! The service was personalized and the place was awesome! The villa was ready when we came to the place and everything as promised! We love this place and will be making a reservation every time we have a chance to take a... More 

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Cottonport, Louisiana
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 5, 2010

I had reservations made in October and sent my deposit for the cabin. I called one week before arriving and was told my cabin was ready for me to arrive. When I arrived the cabin had no refrigerator, no stove, no internet, no hot water, tv's were not good, and several leaks in the roof in the kitchen and living... More 

Was this review helpful? Yes 3

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