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JW Marriott Guanacaste Resort & Spa Costa Rica


Hotel class 4.5 of 5
Hacienda Pinilla, Santa Cruz, Costa Rica
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Reviews you can trust: Business

100% Recommend
4.0 of 5 stars 2 reviews
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Business (2)
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5 of 5 stars
Newy01   4 contributions
Adelaide
Aug 6, 2009 | Trip type: Business

Having stayed in many 5 Star resorts but only in Australia I wasn’t sure what to expect. Yes we were there for business and they may have helped but the staff were amazing.
The layout of the Hotel was a bit confusing at first and hard to find the restaurants especially when you are jet lagged,but the friendly staff always were happy to help.
Everything was extremely clean and there were staff around even in the wee small hours to assist you if necessary.

The meals were reasonably priced for a resort of this calibre but the only criticism was the exorbitant prices for taxis if you wanted to venture out.
We were quoted $70.US return for driving to tamarindo which is only 12km away and when you consider the average wage here is $250 a month that is just way over the top.
The service by the pool was great,towel boy,drinks at the pools edge and even a singer performing at the Azul grill.

Overall the staff were fantastic and my lack of Spanish was no...
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5 of 5 stars
JenniferCR   1 contribution
Costa Rica
Jul 20, 2009 | Trip type: Business, Solo travel

I have a blood condition for which I drink blood thinners. When drinking blood thinners u shouldn't eat green color food.

At the JW Marriot, was the FIRST time ever that I don't have to worry about this permanent and annoying dietary restiriction. Why? Just and simply beacuse they have an amazing staff, that illustrates exactly what team playing is all about.

First day, lunch at Azul Grill Rest, I asked for a seabass, asked to take away all green food in it. Luis, the waiter asked me if I was allergic to clorophilia. To avoid further explanations, I said I was.

Following day, lunch at the Mansita Rest, a waiter I had never seen, approached my table and took my order. Ordered the grilled tuna, and again, asked what it came with. Luis, new waiter, immediately replied "Ms. Jennifer, don't worry about the green color food, we are aware of your condition and will change the green side dishes for other options we have for you". I was speechless...
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JW Marriott Guanacaste Resort & Spa Costa Rica Also Known As

  • Jw Marriott Santa Cruz
  • Marriott Santa Cruz
Address: Hacienda Pinilla, Santa Cruz, Costa Rica
Santa Cruz Hotels JW Marriott Guanacaste Resort & Spa Costa Rica
4.5/5.0
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