We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 9 Santa Cruz hotels

JW Marriott Guanacaste Resort & Spa Costa Rica

4.5 of 5 Resort   |   Hacienda Pinilla, Santa Cruz, Costa Rica
Hotel website
Hotel deals
Hotel amenities
Special Offer
Free Night & $25 Credit
Save Saved
You added JW Marriott Guanacaste Resort & Spa Costa Rica to your Saves list
JW Marriott Guanacaste Resort & Spa Costa Rica
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Booking.com Expedia.com Orbitz.com
and 10 more sites!
78%
Ranked #1 of 9 hotels in Santa Cruz
A recent review
Write a Review

1,204 people have reviewed this hotel

Traveler rating
    635
    309
    144
    75
    41
See reviews for
383
518
21
72
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (344)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Columbus, OH
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A beautiful resort facility, with beach access, we enjoyed it at the JW Marriott Guanacaste. As others have said, if you don't have a car, you'll need to take the shuttle to Tamarindo for shopping/dining ($7 each way). Our suite was awesome, with views of both the pool and the beach. The hotel has 4 or 5 restaurants for dinner,... More

Was this review helpful? Yes
Albany
Contributor
14 reviews 14 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Of the 5 hotel we were in with Caravan Tours, this was by far the nicest. We paid extra to get an ocean view room and it was well worth it. The bathroom had a sliding wall so you could see the pool and ocean while bathing. The pool was huge but shallow and curved around different areas giving you... More

Was this review helpful? Yes
Darien, Connecticut
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Pros: beautiful location, beautiful pool, nice rooms, accommodating staff. Cons: 2 big ones. 1) there is only a single bathroom by the pool. Not at all enough for the hordes of people at the pool. And the property is big so you can only imagine how many people/kids don't bother to get out of the pool when they have to... More

Was this review helpful? Yes 1
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Dear Amy S, Thank you for have chosen our resort as a destination for your vacation. I appreciate your feedback in regards to the pool and we are taking corrective actions sending the new construction drawing of bathrooms to the corporate to be approved. On the other hand I would like to inform that we are very careful with the... More

NYC
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Wife and I traveled here to Costa Rica (1st time) with our 1 year old daughter, my brother-in-law and my in-laws. We came to celebrate my father in law's retirement and my graduation. All in all, we found the resort to be very beautiful, although very very expensive. Keep in mind, the resort charges the Costa Rica tax of 13%... More

Was this review helpful? Yes
San José, Costa Rica
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Found the rooms very confortable. Plenty of room, clean and beautifully decorated. Visited during Spring break/ Semana Santa and the place was packed. No chairs on the pool available. The staff made an effort to accommodate guests requests, but they did not have enough space, towels and chairs for so many people. There were lines for breakfast up to 15... More

Was this review helpful? Yes
Virginia Beach, Virginia
Contributor
19 reviews 19 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Pinilla hacienda area must have been huge, for the part that became the Marriott resort is BIG. With 4 restaurants and wonderful service, it's a very special place. There's even a chapel on the premises for destination weddings. There's a kid's club and daily activities for adults, a beautiful pool, and plenty of comfortable lounge chairs. The natural sandy... More

Was this review helpful? Yes
Memphis, TN
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful introduction to the nation of Costa Rica. While the resort is a tad bit pricey due to the over usage of American dollars, it was still below traditional American market values. Great food. The local hangout, Lola's is a little further down the beach than everyone else made it seem though. Unfortunately, the beach here isn't good for much... More

Was this review helpful? Yes
Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

What is there to say that has not already been said about this wonderful resort? I spent two nights here while on a Caravan tour of Costa Rica. When I travel independently, I stay at rather basic hotels, so this place was a real treat! Room was incredible! Buffet meals provided to Caravan tour guests were lavish, delicious and exceptionally... More

Was this review helpful? Yes
Saint Paul, Minnesota
Top Contributor
60 reviews 60 reviews
56 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is modeled after a hacienda, with courtyards, stone work, etc. and is beautiful. The pool area is huge and designed to maximize seats around it - plenty of umbrellas for shade and no need to reserve seats like so many other hotels in the tropics that I've been to. The rooms are large and stylishly decorated. Bathroom is... More

Was this review helpful? Yes
Arcadia, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I was here for a meeting, in January 2014 and so was not involved in the selection of the location. We spent four days here before heading on to LaFortuna/ Arenal. Needless to say, the location was beautiful, although it was a challenge to get there. January is the "dry" season, and the weather was warm. The resort is located... More

Was this review helpful? Yes 1
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Dear Ruth B, I have good news for you. The road start been paved all the way through Santa Cruz and we hope to be finish by August. There is some beautiful beaches around here where the road is not paved but it really worth to go. From December to April is our dry season and from May to November... More

Been to JW Marriott Guanacaste Resort & Spa Costa Rica? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott Guanacaste Resort & Spa Costa Rica

Also Known As:
Jw Marriott Guanacaste Resort & Spa Costa Rica Hotel Santa Cruz
Jw Marriott Guanacaste Resort & Spa Costa Rica Hotel
Jw Marriott Guanacaste Resort And Spa Costa Rica
Jw Marriott Santa Cruz
Marriott Santa Cruz
JW Marriott Guanacaste Resort & Spa Costa Rica
Address: Hacienda Pinilla, Santa Cruz, Costa Rica
Phone Number:
Location: Costa Rica > Province of Guanacaste > Santa Cruz
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Santa Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott Guanacaste Resort & Spa Costa Rica 4.5*
Official Description (provided by the hotel):
Live a Costa Rican hacienda style resort experience, in a rustic luxury beach front property in Guanacaste, Costa Rica. This resort & Spa sits oceanfront on a secluded stretch of coastline near the Hacienda Pinilla Golf Course, south of Tamarindo. The property features the largest infinity pool in Central America, outdoor hot tubs, a fully equipped fitness center, biking and jogging trails, a Kids Club where children will be entertained with various activities while you relax in our Spa, ranked one of the top five Spas in Latin America by Spa Magazine. This Costa Rica resort offers 5 restaurants and two bars, enjoy a dinner right on the beach under the stars at Azul Grill, Asian Fusion cuisine in Tamarine, a genuine Guanacastecan style Steakhouse in Sabanero or relax at Nau Lounge and Bar while admiring a spectacular sunset. All rooms have balconies with garden, pool or ocean views. In-room amenities include LCD TVs with premium channels, soundproof windows, iPod docks and streaming speed Wi-Fi Internet access, blackout curtains, plush pillow-top mattresses, and fine linens, rich woods and marble bathtubs. The resort is surrounded by the splendors of Costa Rican nature; with a choice of 3 beaches, adjacent to an equestrian center, tennis courts, and an 18-hole golf course with a coastal layout designed by Mike Young, be sure to pause at the 15th hole overlooking the Pacific Ocean. Off-site activities like canopy tours, horseback riding and scuba diving can be arranged on site. The town of Tamarindo is just 5 miles away, where you will find restaurants, bars, and souvenirs in a "Pura Vida" laid back atmosphere. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Marriott, BookIt.com, Caribbean Online Mgt Corp., Tingo, Travelocity, getaroom.com, Hotels.com, Venere, Otel and Jetsetter so you can book your JW Marriott Guanacaste Resort & Spa Costa Rica reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage JW Marriott Guanacaste Resort & Spa Costa Rica, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.