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All 9 Santa Cruz hotels

JW Marriott Guanacaste Resort & Spa Costa Rica

4.5 of 5 Resort   |   Hacienda Pinilla, Santa Cruz, Costa Rica
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78%
Ranked #1 of 9 hotels in Santa Cruz
A recent review
4 of 5 stars reviewed yesterday
jlheberl Lancaster, PA
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1,277 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (366)
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English first
Lancaster, PA
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed yesterday NEW

Beautiful property, amazing pool, lovely rooms with large soaking tubs. The grounds are very well maintained. Beach access, nice for walking and looking for shells. Not a swimming beach though. You can take a shuttle to a beach not far away that is excellent for swimming. We were with a tour group and all of our meals were at the... More

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Norwalk, Connecticut
Top Contributor
81 reviews 81 reviews
9 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Recently my wife and I were considering booking a vacation at the JW Marriot Guanacaste. Friends of ours had stayed there last summer. We asked them how they liked it and their response was "It's perfect". So we booked our vacation and spent a week there beginning this July 6. We couldn't have been more pleased. The setting is idyllic.... More

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New York City, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had a great stay in the JW Marriott. Would highly recommend. Was initially going between this hotel and the Westin but got a better deal during my dates of travel at the JW. To start off it is an 1.5 hours from Liberia Airport. A cab can range from $120-135. The hotel grounds are gorgeous and clean. The reception... More

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Prattsburgh, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is large, clean, and relaxing. Wonderful swimming pool, fantastic landscaping, and rooms easily accessible. There is a shuttle into town for $14 dollars. The gift shop was a little expensive though. Well worth staying there.

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Southern Wales, United Kingdom
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I loved my stay at the Marriott, Costa Rica over Christmas 2012. I'm not sure of the price as I did not book the room, but the room was very clean, spacious, and had a lovely view of the pool and out to the ocean. The staff was very friendly, polite and helpful, and I would stay there again if... More

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Homosassa, Florida
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We enjoyed the hotel and what was provided. We traveled via Caravan Tours so we can't comment regarding room cost. We had a mistake in the rooms that were assigned when we arrived but 90 minutes later we had the adjourning rooms that were requested instead of rooms on two different floors and a long walk from each other. This... More

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2 reviews
4 of 5 stars Reviewed 5 days ago NEW

As you would expect from the JW Marriott, the staff was friendly and always accommodating to the needs of the guests. I did feel that they had some flaws though. The daily activity schedule was subject to change and you wouldn't know it till you arrive on time for the event. We also had a problem with getting our food... More

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Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This is paradise. The hotel resembles a huge hacienda. The food is wonderful; plenty of choices. The rooms are large, roomy and. Beautifully decorated. It is situated right on the Pacific Ocean, but the pools are fantastic! Not to be missed

Was this review helpful? Yes 2
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

THANK YOU! For sharing your thoughts about your stay with us. It is gratifying for me to know that you leave the resort with a wonderful memories to make you return in the future. Kindest regards, Jesus Gonzalez General Manager More

Mesa, Arizona
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and I recently stayed at this hotel care of Caravan Tours. What a let down!!...especially for a Marriott. The location is nice. The pool is nice. The service was terrible particularly in regard to the food. At breakfast I could barely get a waiter at the Mansita Restaurant to notice me. I was asking for a glass of... More

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GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Dear Rahul, Is great to know that you found the location and pool of the resort nice. I regret that we could not meet your expectations completely. Your comments and feedback are very important to us and surprise me a little bit since we have receive great comments from Caravan groups. It is a shame that your experience was not... More

Miami Beach, Florida
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights in July and enjoyed every minute. Had a full day off from touring and enjoyed the delicious pool and lounge chairs. Tip the pool boy and get a wonderful umbrella right where you want it. We found a great spot under a palm tree and relaxed, read and swam. I wanted a manicure but they wanted a... More

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GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Dear VVB, I am glad you have enjoyed the service provide by Carmen. She is a very special lady. I hope you have enjoy our popular mojitos while you were at the pool. They are delicious. Thank you for write this great review about the resort and service. Sincerely, Jesus Gonzalez General Manager More

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Additional Information about JW Marriott Guanacaste Resort & Spa Costa Rica

Address: Hacienda Pinilla, Santa Cruz, Costa Rica
Phone Number:
Location: Costa Rica > Province of Guanacaste > Santa Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott Guanacaste Resort & Spa Costa Rica 4.5*
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Also Known As:
Jw Marriott Guanacaste Resort & Spa Costa Rica Hotel Santa Cruz
Jw Marriott Guanacaste Resort And Spa Costa Rica
Jw Marriott Santa Cruz
Marriott Santa Cruz

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Live an authentic Costa Rican experience in a luxury hacienda style resort in Guanacaste, Costa Rica. This resort & spa sits oceanfront on a secluded stretch of coastline minutes from the Hacienda Pinilla Golf Course and Tamarindo village. The JW Marriott Guanacaste is surrounded by the splendors of Costa Rican rich biodiversity; with a choice of 5 beaches, adjacent to an equestrian center, tennis courts, and an 18-hole golf course with a coastal layout. Off-site activities like canopy tours, horseback riding, white water rafting, kayaking, and ATV tours can be arranged on site. You can also arrange tours to nearby locations such as Arenal Volcano, Rincon de la Vieja Volcano and National Park or Guachipelin thermal hot springs. Enjoy surf beaches with excellent year-round waves and warm water, visit turtle nesting beaches or observe a great variety of wildlife. The property features the largest infinity pool in Central America, outdoor hot tubs, a fully equipped fitness center, biking and jogging trails and a Kids Club with professional care. You can also relax in our spa, ranked one of the top five Spas in Latin America by Spa Magazine. This resort offers 5 restaurants and two bars. Among these options enjoy a romantic dinner right on the beach at Azul Grill our beach front restaurant or visit Tamarine where you can enjoy Asian fusion cuisine. Indulge yourself with a genuine Guanacastecan style meal at Sabanero Steakhouse or relax and admire a spectacular sunset at Nau Lounge and Bar, while you enjoy hand crafted cocktails and a variety of Sushi. All rooms have balconies with garden, pool or ocean views. In-room amenities include LCD TVs, sound proof windows, iPod docks and streaming speed Wi-Fi Internet access, blackout curtains, plush pillow-top mattresses and fine linens, rich woods, and marble bathtubs. The village of Tamarindo is just 5 miles away, where you will find restaurants, bars, and souvenirs in a "Pura Vida" laid back atmosphere. ... more   less 
Number of rooms
310

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