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JW Marriott Guanacaste Resort & Spa Costa Rica


JW Marriott Guanacaste Resort & Spa Costa Rica
Hacienda Pinilla, Santa Cruz, Costa Rica
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Traveler Reviews

84% Recommend
4.5 of 5 stars 58 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
kshNj 1 contribution
NJ
Jul 8, 2009 | Trip type: Family New

While the property was clean, beautiful & well maintained, this did not make up for the lackluster service. Among the issues: card keys that didn't work (in a 10 day stay, we literally had to get approximately 15 new cards for 2 rooms), inconsistency on food (you could order the same thing numerous times & never get it the same... more

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4 of 5 stars
jbatalla 2 contributions
guanacaste
Jul 8, 2009 | Trip type: Family New

This hotel has from the inside gives you the feeling of an elegant Spanish colonial neighborhood, with a laid back touch of hammocks hanging in the corridors, but from the beach side, with some rock on the walls, they try to give a more modern look. The rooms are spacious, well decorated, but the a/c makes a loud noise when... more

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3 of 5 stars
jlbdtm 2 contributions
Cleveland, OH
Jul 5, 2009 | Trip type: Couples New
0/1 found this review helpful

We enjoyed our stay at the JW for the last 3 days of our honeymoon. We thought the grounds were very nice as they were understated but very authentic of the Guanacaste region. Our room was beautifully appointed & spacious. The pool is beautiful and almost looks as if it will flow directly into the ocean! We ate at all... more

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5 of 5 stars
tee12563 1 contribution
Prairieville, Louisiana
Jul 4, 2009 New

The JW Marriot was awesome! The room was extremely comfortable. I spent a lot of time on the screened in patio looking over the gardens and reading. I ended my days with a soak in the luxurious tub - truly a treat. The grounds of the hotel were filled with plants native to the area. The pool meandered throughout the... more

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5 of 5 stars
dozagirl 3 contributions
St. Amant, Louisiana
Jun 27, 2009
1/1 found this review helpful

After reading the previous reviews before I left on my trip, I was a little worried. I shouldn't have....this hotel property is beautiful. The service, well, I can't compliment them enough. I was in awe at the staff, and I mean everyone of their staff called me by name each and every time that I met with them. Even the... more

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5 of 5 stars
Trotamundo4 1 contribution
Connecticut
Jun 25, 2009 | Trip type: Family

We did a lot of homework before we took our trip and I must say that it was all we expceted an more. For starterd Costa Rica is to die for and the gunacaste area an inhabitants are just the most ospitable people I have ever met. I have lived in many Latin American countries and Europe and this is... more

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5 of 5 stars
mashley17 3 contributions
dallas
Jun 24, 2009 | Trip type: Couples

I read all of the reviews before our stay and had a decent idea of what to expect. We stayed with another couple for a week at The JW and loved it. This is the most service oriented staff I have ever seen. There have been comments made in prior reviews that they over do the service, but I disagree... more

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5 of 5 stars
mbaldriche 13 contributions
miami, fl
Jun 23, 2009 | Trip type: Family
1/1 found this review helpful

The JW Marriott Guanacaste is a breathe taking resort. I do not understand why several people complained about it. Yes, it is a bit pricey, but that what you get with any 5 star resort. The service was top notch from the valet, to reception to the servers. The room was very comfortable and stylish. We had lunch on the... more

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4 of 5 stars
morganinaboat 15 contributions
Warner Robins, Georgia
Jun 20, 2009 | Trip type: Couples
2/2 found this review helpful

We had the opportunity to stay at the JW in the Guanacaste Region while attending a conference for about 5 days. The hotel is brand new and really is quite beautiful. It is situated directly on the Pacific beach within a 5,000 acre development known as Hacienda Pinella. Our room was on the fifth floor and was nice sized with... more

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5 of 5 stars
EdgarSGuatemala 3 contributions
Guatemala
Jun 16, 2009 | Trip type: Couples
2/2 found this review helpful

My wife and I decided to go to Costa Rica for our wedding anniversary. We took our chances with the JW Marriott because it was just opening. As a matter of fact we were the first guest in the suite that we got. Everything was brand new, we got an upgrade to a pool side suite. The room was absolutely... more

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JW Marriott Guanacaste Resort & Spa Costa Rica Address

Hacienda Pinilla, Santa Cruz, Costa Rica
Santa Cruz Hotels JW Marriott Guanacaste Resort & Spa Costa Rica
4.5/5.0
58