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JW Marriott Guanacaste Resort & Spa Costa Rica

4.5 of 5 Hacienda Pinilla, Santa Cruz, Costa Rica
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JW Marriott Guanacaste Resort & Spa Costa Rica
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JW Marriott Guanacaste Resort & Spa Costa Rica
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1,334 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Castle Rock, Colorado
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a great stay October 13-18th and really enjoyed the hotel. I am a gold member, so was fortunate to get a beautiful ocean view room, Its a beautiful property and we will for sure be back, probably next October and bring my wife's sister and her children too. Our children enjoyed the free kids club and activities, great... More

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

We went to the resort for our 2nd wedding anniversary. We were upgraded our room to an ocean view upon checking in and had a beautiful display of flowers and swans on the bed. They also sent over some yummy chocolate covered strawberries with a note wishing us well. The room was amazing and luxurious. The resort was pretty dead... More

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AZ
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel and staff were great. Location is easy to get to if you fly into Liberia versus San Jose. Took us about an hour and fifteen minutes from car rental to hotel, but we were in the off season. Hotel rates are lower and not near the people, but we went in October and it was extremely (almost unbearable)... More

Was this review helpful? Yes
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Dear Ifamwife, I am pleased to read that you liked the resort, your Suite and that the service received was great. I regret that you were not comfortable with the climate during your stay. Unfortunately this year, October has been the rainiest month and also humid. Some people love to come during this time, as you mentioned, there are not... More

Arvada, Colorado
Senior Contributor
22 reviews 22 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited here on a rainy day. The place was deserted and quiet. It looked like a 5:1 employee guest ratio. The hotel is beautiful and there are great ocean views. We ate at the restaurant on the beach. The food was medium - and expensive.

Was this review helpful? Yes 1
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Dear Trish D, Thank you for your valuable comments about our hotel. September and October are the rainiest months and usually we don’t have too many guest at this time. I regret we did not meet your expectations at our Azul Restaurant, on a personal note it is one of my favorites. On the other hand I am glad that... More

Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The stay at the hotel was very nice. The pool is great along with the beach views. You can walk about 20 minutes south along the beach to Lola's for some great food and good surfing. We went during the low season but the staff was very friendly and helpful; bringing ice every night around the same time without request.... More

Was this review helpful? Yes 1
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Dear Captain K, We appreciate your time sharing your experience at our resort. I am glad to know that you had a wonderful time during your visit. Everybody likes to walk to Lolas during low tide since it’s nice and relaxing and not far. I also recommend to rent a car to explore and adventure this area, there are a... More

New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Marriott Guanacaste represents every beautiful about Costa Rica. The resort has a nice beach outlet, a gorgeous entrance to the hotel, incredible pool, superb customer service and captivating beach views/rooms. Everyone at the hotel provided excellent customer service, from the dining staff, pool staff and everyone at the front desk. We had actually booked another hotel in the area... More

Was this review helpful? Yes 1
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

I want to thank you on behalf of all our staff who made your stay such a memorable one, it is gratifying to read such great comments. Our Colonial Hacienda style is very captivating and I am glad that you enjoyed it. Also, our infinity pool is one of the best places to relax and enjoy a Costa Rican Vacation.... More

Bucks County, Pennsylvania
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm a Marriott member and I've been to a few. This is one of the best because of its proper size, location and balance between isolation and amenities. The Golf course is in the top 3 in the country and the Hacienda is big enough to run and be calmed. Crazy life is 10 minutes away via car/shuttle to Tamarindo.... More

Was this review helpful? Yes 2
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Dear petarro, I am very grateful that you are describing us as one of the best! For you to have a memorable time with us is one of our main goals. It is great to know that you enjoyed the Hacienda Pinilla golf course, our different options for meals here at the hotel as well as a calm relaxing time... More

Minden, Nevada
Top Contributor
81 reviews 81 reviews
19 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I recently stayed here as part of a guided tour of Costa Rica. I must say this was one of the highlights of our trip! The staff at this Hotel was fantastic, everyone that we dealt with spoke very good English and went out of their way to make us welcome. Our room over looked the rooftop... More

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GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Dear billnevada, I appreciate you taking the time to leave us your fantastic comments! It is great to read that you had a great time with us here at the resort and that you enjoyed our infinity pool as well as all the different areas here at JW Marriott Guanacaste Resort & Spa. Our housekeeping staff as well as all... More

Phoenix, Arizona
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located in the Hacienda Pinilla area, this is a great place to stay. We had so many options for with several restaurants on the grounds at the JW Marriott or Beach Club. Everywhere we went, the staff were friendly and accommodating.

Was this review helpful? Yes 5
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Dear jenipf, Thank you for a great review! I am pleased to know that you had a pleasant stay with us. As you mention, we have several restaurants to accommodate all tastes: Sabanero Steakhouse, Tamarine serving Asian fusion, Mansita with local and internation food, Azul Grill for seafood, Nau Bar and Pool Bar with snacks and drinks, with our staff... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was exceptional Was disappointed with buffett Hotel staff very friendly and helpful location is beautiful on the pacific the hotel beautifully decorated rooms very comfortable This is a greasy place to stay for couples. Or family

Was this review helpful? Yes 1
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Dear Helene C, Thank you for taking the time to leave us you valuable comments. It is wonderful to know that our friendly staff and our rooms were to your satisfaction. I appreciate your feedback regarding our buffet, I will address this to our Food and Beverage Director as your comments is what makes us improve. We will be honored... More

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Additional Information about JW Marriott Guanacaste Resort & Spa Costa Rica

Address: Hacienda Pinilla, Santa Cruz, Costa Rica
Location: Costa Rica > Province of Guanacaste > Santa Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott Guanacaste Resort & Spa Costa Rica 4.5*
Number of rooms: 310
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Also Known As:
Jw Marriott Guanacaste Resort & Spa Costa Rica Hotel Santa Cruz
Jw Marriott Guanacaste Resort And Spa Costa Rica
Jw Marriott Santa Cruz
Marriott Santa Cruz

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