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JW Marriott Guanacaste Resort & Spa Costa Rica

4.5 of 5 Hacienda Pinilla, Santa Cruz, Costa Rica
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JW Marriott Guanacaste Resort & Spa Costa Rica
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JW Marriott Guanacaste Resort & Spa Costa Rica
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1,319 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (383)
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English first
San Jose, Costa Rica
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Great Service, Rooms, Comfortable. Prices a bit high on drinks. Spa services was excellent, very well prepared employees, very formal and very profesional. Rooms and beds were amazingly comfortable and nice.

Was this review helpful? Yes
Manhattan Beach, California, United States
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Well ... I just got home from an amazing trip to Costa Rica, 9 days full of activities and 3 uniquely different hotels, yet in a similar, but slightly different areas. The first, the Four Seasons in Papagayo (loved it), and 2nd, the Tamarindo Daria hotel, right in Tamarindo (loved it), and finally ... for the very last night, we... More

Was this review helpful? Yes 2
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Dear Frank M; We appreciate your time shared at this review and for let us know your positive comments and also your feedback about our resort. I regret that we did not meet your expectations and that you did not enjoyed your stay as you expect. My sincere apologies for the inconveniences at your dinner. For our location is easy... More

Long Beach, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I did not know a hotel could have a seven star rating! This is definetly a hotel to stay at if you can afford it. I was lucky enough to use my government discount for the room which made it very affordable. The steakhouse was magnificent. My daughter and I tried it the first night and enjoyed every bite! We... More

Was this review helpful? Yes 1
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Dear Fireboylance; Thank you for sharing your great comments with all of us. I am pleased to know that you encounter at our resort what you were looking for during your visit and that we meet your expectations. This is our goal, create these experiences in our guests. It is gratifying for me and all who works here to receive... More

Evanston, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I stayed her as part of a tour of Costa Rica. It was a wonderful resort with great restaurants and a fun beach. The pool is large and the drinks cool. I would come back here with my family.

Was this review helpful? Yes 1
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Thank you Thomas W, for such a great review. For us is very important the satisfaction of our guest and read that you are going to come back with your family it fill us with happiness. I am pleased to know that you enjoyed the drinks at the pool and our Restaurants. The Mojitos are ones of our guest favorites... More

Washington DC, District of Columbia
Top Contributor
54 reviews 54 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel as part of a package tour through Caravan Tours. The hotel is extremely nice and has the largest swimming pool in Central America. The beach area is nice as well, but be careful of the rocks when swimming. I would hightly recommend this hotel to anyone who is interested in an upscale hotel oceanfront in... More

Was this review helpful? Yes 2
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

WOW! Than you so much for your review and recommendation dear WorldTraveler TWD! I am glad to know that you enjoyed the pool and the resort itself. We hope to have a second visit of you and your family. Regards, Jesus Gonzalez General Manager More

Glen Rose, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel 7 nights celebrating our 45th wedding anniversary Aug. 29 - Sep. 5. Rented a car at Liberia airport and drove down to the hotel, about an hour and fifteen minutes ride, good roads except for the last few miles before Hacienda Pinilla, the property where the hotel is located. All together it was a great... More

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GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Dear Sergio Pastrana; I am so glad to know that your experience at our resort was memorable for you and your wife, and more, because you give us the opportunity to celebrate so special occasion with you. We wish you the best and have more anniversaries to celebrate. Restaurants in Tamarindo give our guest the opportunity to enjoy local dishes... More

Coral Springs, Florida
Top Contributor
227 reviews 227 reviews
38 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

"Guanacaste" Resort what a wonderful tropical property. You can people watch at the pool, or go to the beach for fishing, or sailing, or birdwatching. It's beautiful with the mountains behind you. The staff is friendly and helpful. The restaurant and bar are very good. The locals don't seem to use the pool, but enjoy the rest of the facilities.... More

Was this review helpful? Yes
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Dear 387indy, We appreciate your great review about your stay with us. I am pleased to know that you enjoyed the pool and the different activities available to do in the area. We will be waiting for your next visit. Warmest regards, Jesus Gonzalez General Manager More

Hernando, Florida
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Without realizing it we booked the JW Marriott during the rainy season in Costa Rica, however the rain appeared only briefly. There were very few people at the resort so the beach and pool were never crowded. The staff was very attentive. Great place, great experience....we would go again at the same time of the year. The food selection was... More

Was this review helpful? Yes 2
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Dear Alex M, Thank you very much for your wonderful review and feedback about have more variety in our menus. We have our Sabanero Steak House, Tamarine which is Asian Fusion, Mansita is traditional and International food and our Azul Grill Restaurant is during the day Mediterranean food and Italian at night when is open in High Season. We are... More

Sarasota, Florida
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is not the place for you if you are looking to experience Costa Rica (culture, food, locals, beaches) and don't want to go far from your hotel. We were so happy that this was the last stop on a longer vacation in other areas, otherwise we would have been very disappointed. For the caliber of the property the service... More

Was this review helpful? Yes 1
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Dear TravelGoddess2, We appreciate your comments and feedback in regards to your recent stay. I regret we could not make you feel the Costa Rican Culture. This resort was design with that purpose since is similar to the old Typical Haciendas in Guanacaste and the hammocks at the lobby and courtyards on the third floor. Please apologize for the delay... More

Palm Coast, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We flew into Liberia , had a rental car ,drove about an hour and a half and were greeted with towels and a drink when we got out of the car. Nice beginning! We had an ocean front room with a sunset view to " die for ", it was clean , bright, and comfortable. Room service was prompt and... More

Was this review helpful? Yes
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa Costa Rica, responded to this review

Thank you so much for your wonderful review Mr. 17Richard603! I am pleased that you had the opportunity to presence our beautiful sunsets from your room. They are to die for! At this time of the year it rains some part of the day but you still are able to see the sun and the sunsets. September and October are... More

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Additional Information about JW Marriott Guanacaste Resort & Spa Costa Rica

Address: Hacienda Pinilla, Santa Cruz, Costa Rica
Location: Costa Rica > Province of Guanacaste > Santa Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott Guanacaste Resort & Spa Costa Rica 4.5*
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Also Known As:
Jw Marriott Guanacaste Resort & Spa Costa Rica Hotel Santa Cruz
Jw Marriott Guanacaste Resort And Spa Costa Rica
Jw Marriott Santa Cruz
Marriott Santa Cruz

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