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All 16 Playa Samara hotels »

Hotel Villas Playa Samara

3.0 of 5
Playa Samara 50205, Costa Rica
Hotel amenities
Ranked #13 of 16 hotels in Playa Samara
3.0 of 5 stars 118 Reviews
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118 reviews from our community

What travelers say about this hotel
  • Costa rica(6)
  • Full kitchen(3)
  • Very nice(3)
Traveler rating
    35
    26
    16
    12
    29
Only show reviews for Family (42) | Couples (37) | Business (3)
Date Rating
Marco G
San Jose, Costa Rica
1 review
5 of 5 stars Reviewed February 9, 2012 NEW

I visit this hotel with my family earlier this month and decided to post my experience. At first when we booked our stay we had doubts due to the latest reviews that I found online, I spoke with the staff of the hotel upon arrival and was assured that everything was resolved and let me tell you it was more... More

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lyllidar
Salerno, Italy
Reviewer
5 reviews
4 of 5 stars Reviewed February 9, 2012 NEW

It is hard to explain why exactly after all this years (5) I keep on dreaming about Playa Samara as my paradise on earth... Probably because I didn't expect to find such a peaceful location, easy going and relaxing as Playa Samara! I ended up there by chance, traveling by car with my mother and I read on a guide... More

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travelgirl2581
NY
Reviewer
3 reviews
3 helpful votes
1 of 5 stars Reviewed February 8, 2012 NEW
1
person found this review helpful

dear hotel manager, i had a reservation. i had a confirmed exchange through interval international as well as an email confirmation from genevieve who works at your resort. how much more of a confirmation does one need ? would you like to see copies ?????? your resort is unprofessionally run and its a shame because the location and people were... More

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Shira G
New York City, New York
Reviewer
3 reviews
1 helpful vote
2 of 5 stars Reviewed January 31, 2012
1
person found this review helpful

Not sure where to begin - to be concise I will list the problems in no particular order: 1. Check in at 4. - room wasn't ready for hours after being told it would be ready in twenty minutes 2. The room they finally offered us was filthy .. Housekeeping was airing out the mattresses on the terrace because they... More

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BradAnderson, Director of Sales at Hotel Villas Playa Samara, responded to this review
February 7, 2012

Hello Shira, Thank you for such an extensive feedback this can only help us improve. On super high peak seasons our check in is on some occasions at 4pm this is due to the amount of visitors we have at one time. Not a single one of our rooms as a TV this is because we believe Costa Rica and... More

ReneeK55
Princeton, West Virginia
Senior Reviewer
8 reviews
6 helpful votes
4 of 5 stars Reviewed January 30, 2012

We stayed at this resort having no idea what to expect and were pleasantly surprised at the accomadations. Each little house has a fully equiped kitchen and ready for whatever you decided to do there. We stayed in a two bedroom two bath and had plenty of room for five adults. There is a wonderful pool with a swim up... More

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Julius L
Pierrefonds, Quebec, Canada
1 review
4 helpful votes
4 of 5 stars Reviewed January 8, 2012
4
people found this review helpful

We stayed here during the holidays and celebrated New Years at this resort. It was full as expected since it is peak season after all. The crowd was 50/50 (American /Canadian tourists and Costa Ricans) and the party, dinner and fireworks were awesome! There seems to be several negative comments towards this resort and all I can say is that... More

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suemono
Lee's Summit, Missouri
1 review
3 helpful votes
1 of 5 stars Reviewed January 6, 2012
3
people found this review helpful

This is the most disgusting place EVER. The pool was stagnant with a film of scum layering the top. While we were eating breakfast the workers were welding and sparks were hitting us! The rooms: When the air conditioner did work once, it leaked all over the floor. There were bugs. The "kitchen" was so sick you wouldn't dream of... More

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BradAnderson, Director of Sales at Hotel Villas Playa Samara, responded to this review
February 7, 2012

Hello Suemono, We would like to extend our apologies if our service was not up to the task we have taken the necessary steps to prevent any of our future guests to encounter any issues with cleanliness. We thank you for your feedback as this will only help us get better. I noticed you claim to have initiated a charge... More

dxander
cypress, tx
Contributor
12 reviews
22 helpful votes
2 of 5 stars Reviewed January 2, 2012
3
people found this review helpful

Beautiful location, we had an ocean view 2 bedroom villa and it was very nice and suited our family perfectly. I don’t think I would stay there again for a couple or reasons. a. Found management and people who worked there very unfriendly. No one seemed happy with their jobs. Our Villa was 3P and our key said 3C. When... More

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BradAnderson, Director of Sales at Hotel Villas Playa Samara, responded to this review
February 7, 2012

Hi Dxander, Thank you for your feedback every single review or comment from our customers help us become better, I would like to point out a few things the key you had said 3p as a typo from our provider since we simply do not have a 3p only villa 3B probably this is what the front desk staff referred... More

Lucero27
1 review
2 helpful votes
1 of 5 stars Reviewed January 2, 2012
2
people found this review helpful

We paid in advance for an ocean-view villa. When we arrived at 1:30pm, we were told check in was at 4pm. By 6pm we still didn't have a room. The front desk said they were working on it. We approached the manager and he said the room would be ready soon and it wasn't that late to get our room.... More

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BradAnderson, Director of Sales at Hotel Villas Playa Samara, responded to this review
February 7, 2012

Hello Lucero, We are truly sorry about the experience you had at the resort, as you mention we were under construction and our contractor was extremely delayed thus the reason your rooms were not fully ready upon your arrival thankfully all of these situations have been resolved and the hotel is taking measure here to provide a better service to... More

KathieLaCrosse
La Crosse
Reviewer
3 reviews
3 helpful votes
1 of 5 stars Reviewed January 1, 2012
3
people found this review helpful

We were told rooms would be ready by 2 PM for check-in but we did not arrive until 6 PM. When we arrived we were told it would be 15 min. until they finished furnishing the room because it was just finished being built that day and the furniture had just arrived. In reality, we were not able to check-in... More

Was this review helpful? Yes
BradAnderson, Director of Sales at Hotel Villas Playa Samara, responded to this review
February 7, 2012

Hello Katie, We are truly sorry about the experience you had at the resort, as you mention we were under construction and our contractor was extremely delayed thus the reason your rooms were not fully ready upon your arrival thankfully all of these situations have been resolved and the hotel is taking measure here to provide a better service to... More

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