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Coco Beach Hotel and Casino

Hotel website
Main St., Playas del Coco, Costa Rica (Formerly Coco Verde Hotel, Spa and Casino)
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Coco Beach Hotel and Casino
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177 Reviews from our TripAdvisor Community

Traveler rating
    32
    78
    46
    7
    14
See reviews for
25
69
19
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We've spent 2 nights at this hotel and it was a nightmare. The rooms are filthy but what's even worse is the service. To say that the hotel staff was unfriendly and unprofessional would be overestimating. Try to avoid if you can.

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we liked the pool. steps from the beach. We had some issues with the sink, took a few tries to get it fixed. but it was fixed. they also fixed the safe as that we could use it. you just need to persevere. I liked the staff very much, nice people. Good happy hour at the bar. We found the... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
3 of 5 stars Reviewed 5 weeks ago

Overall this place is teetering closer to a poor rating. The hotel staff was wonderful, very helpful and friendly. The food was also surprisingly really great; however that is where it ends. Visitors were smoking all around the property in addition to the tons of construction going on nearby, this stay easily became a disaster. My air conditioner leaked all... More 

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Fort Worth, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 21, 2015

My room was somewhat spartan, but clean with good air conditioning. The room safe was secure and easy to use. The pool was clean and the staff were very friendly. Continental breakfast is included, and consisted of toast, juice, coffee, and delicious fruit. WiFi in the rooms was adequate for e-mail and most online tasks. I enjoyed the pool; however... More 

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Springfield, Massachusetts, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 11, 2015

On our first trip to Costa Rica, we stayed at the Coco Beach Hotel for our first two nights. In our experience, the hotel was clean and comfortable and the staff was accommodating. The hotel was inexpensive and included breakfast. While the Coco Beach hotel served our needs, it is not a luxury resort. It is a good hotel for... More 

Was this review helpful? Yes 2
New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 7, 2015

I found the hotel to be exactly what I expected. It was on the main road in Coco Beach, I slept fine no noise problems. The room was clean and yes I checked the mattress (no bugs). There was a problem with my shower that they fixed right away. The room was clean, my AC worked great. The hotel manager... More 

Was this review helpful? Yes 1
Dallas, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed May 1, 2015

The best hotel in downtown Playas Del Coco. With that said there were some issues for my wife. She didn’t find the bathroom clean enough, they only give you two small towels total, and the room safe didn’t work. Now that the negatives are out of the way. We got a ride from the airport using tours-your-way dotcom. I mention... More 

Was this review helpful? Yes 4
Hotel C, Public Relations Manager at Coco Beach Hotel and Casino, responded to this review

Dear AScottCarlson, thank you for staying at Coco Beach Hotel and for taking the time to review our property. We are glad you got to enjoy our great location and welcoming staff along with Coco Beach´s highlights. Thank you for your recommendations to future travelers! More 

Escazu, Costa Rica
1 review
5 of 5 stars Reviewed April 26, 2015

I live in Costa Rica and I have stayed at a lot of different places. On a hunch we just picked this place. Wow...what a suprise. Everything about here was great. Service, staff, food and very clean. Sometimes Costa Rica s not known for customer service. Here thay go overboard with service. I would recommend this place and WILL stay... More 

Was this review helpful? Yes
Hotel C, Director de Relaciones con Clientes at Coco Beach Hotel and Casino, responded to this review

Dear shippingcr, thank you for staying at Coco Beach Hotel and taking the time to review our property, we are very glad you followed your hunch and got to experience our great location, services and staff friendliness, hope to have you back as our guest next time you visit Coco area. More 

Lowell, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 25, 2015

My husband and I stayed at this property for thankfully just one night on 2/14/15. The location is great near all restaurants and walking distance to coco beach. The staff was very nice and the morning breakfast was excellent. However, the rooms are absolutely nasty. After traveling for many hours and exhausted we made it to our room. When I... More 

Was this review helpful? Yes
Hotel C, Director de Relaciones con Clientes at Coco Beach Hotel and Casino, responded to this review

Dear Gayl1974, thank you for staying at Coco Beach Hotel and taking the time to review us, we sincerely apologize for your room experience, you visited us during a low point of ours, however, since then many changes have been introduced by our current administration, nevertheless we are glad you got to enjoy our great location and staff friendliness, hope... More 

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Jersey City, New Jersey
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 12, 2015

Wonderful experience.. Awesome food. Awesome friendly staff. Located one block from Coco Beach. Restaurants, Discos, supermarket, liquor store, etc., and shopping located on same block of hotel.. All attractions close by

Was this review helpful? Yes 2
Hotel C, Director de Relaciones con Clientes at Coco Beach Hotel and Casino, responded to this review

Dear JayChatr, thank you for staying with us and for taking the time to review our hotel, we are very happy you enjoyed our amazing location, services and friendliness of our staff, hope the rest of your trip to Costa Rica went great as well. More 

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