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The Westin Golf Resort & Spa, Playa Conchal

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Playa Conchal, Bahia Brasilito, Playa Conchal 232-5150, Costa Rica
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The Westin Golf Resort & Spa, Playa Conchal
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2,731 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Golf Resort & Spa, Playa Conchal
See the most recent reviews
Phoenix, Arizona
2 reviews
5 of 5 stars Reviewed December 28, 2013

My boyfriend and I stayed here for 6 nights in December 2012....We just got back from another vacation in Mexico and was remembering the beauty at the Westin Resort. The staff is very friendly and attentive....You must upgrade to the Royal Beach Club....well worth it. Find Javier through lovingcostarica.com....He is the best tour guide who personalized our entire trip! He... More 

Was this review helpful? Yes
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear ValeriePHX, Thank you very much for your kind comments! Hope you book your next stay with us for 2014. Happy Holidays and Warmest Wishes from Costa Rica. Zasha Pérez Gallardo PR Manager More 

Mayerthorpe, Canada
1 review
5 of 5 stars Reviewed December 28, 2013

This was our first trip to Costa Rica and we could not have picked a better place to stay. Everyone was absolutely wonderful. The staff at the resort was super friendly, the food was delicious. The Royal Beach Club rooms are fairly spacious and very comfortable. David and Nelson were wonderful. The guys at the pool were very attentive, we... More 

Was this review helpful? Yes
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear ITO_travellerz, Thank you very much for taking the time to share your experience with us. It is regrettable that your stay with us did not meet the expectations that previous Westin Hotels have provided for you. The quality of service that we offer to our guests is a priority for us. All our associates are committed to give the... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 28, 2013

The property: The property is beautiful and the grounds are very well kept. The staff is up early making sure the pool is sparkling and the pool area is always clean. The beach is gorgeous, but chairs can be a bit scarce. We have stayed at other resorts of similar quality (e.g., Westin Maui, Beaches, etc..) so we have some... More 

Was this review helpful? Yes 1
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear jbkbcb, Thank you very much for taking the time to share your experience with us. It is regrettable that your stay with us did not meet your expectations. We appreciate all your comments and suggestions, especially about the issues with the restaurants for lunch and the registration process. This is very important to us to improve the service and... More 

Toronto, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 26, 2013

This is probably the best resort I have visited. I have never witnessed staff so gracious and so welcoming. The Royal Beach club really goes all out for the guests. There is something for everyone, peace,nature at its best and the elegance of the food and the manner in which it is presented. Although the resort is huge, the pools,... More 

Was this review helpful? Yes 3
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear fredmills89, Thank you very much for taking the time to share your experience with us. We're so happy to know that you had an amazing time in our resort and enjoyed fully all the facilities and services. Thanks for all your kind comments, we will be waiting for your next visit. Happy Holidays and warmest wishes! Zasha Pérez Gallardo... More 

Lexington, Kentucky
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 24, 2013

This was our fourth stay at this property. The biggest improvement has been in the quality and presentation of the food at the different restaurants. The rest was already perfection. What draws us back to the facility are three things: 1. The elegance of the design of the facility, beautiful buildings, interior spaces, planned vistas that incorporate natural settings. 2.... More 

Was this review helpful? Yes 2
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear KBCNET, Thank you very much for taking the time to share your experience with us, and for visiting us again! We already have a new Executive Chef, and with all his team, they're working hard to improve all the culinary offer that we have, so glad you like it! Thanks for your kind comments about the facilities, rooms and... More 

Newmarket, Canada
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 24, 2013

We are a family of 5 adults staying at the Royal Beach Club and its well worth the upgrade. Service is outstanding every way you look at it! Room service, restaurants, bars, concierge pretty much makes life hassle free and worry free. They'll get you the dining reservations others are hoping for. Great ATV and ziplining tour qoth Eric on... More 

Was this review helpful? Yes 2
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear carlouborn, Thank you very much for taking the time to share your experience with us. We're glad to know that you had a beautiful vacation in our resort, and enjoyed all the facilities and services of the Royal Beach Club. We will be waiting for your next visit. Happy Holidays and warmest wishes! Zasha Pérez Gallardo PR Manager More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 22, 2013 via mobile

The resort is beautiful. The staff are polite and helpful. Amazing food at the French and Italian restaurants. Peaceful and quiet at the adults only pool area. Crazy, wild, noisy and packed with kids at the large pool. A special thanks to Lisseth who gave us Royal Beach Club privileges as Starwood platinum members dispite being told repeatedly and emphatically... More 

Was this review helpful? Yes 5
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear LaurieMaltin, Thank you very much for taking the time to share your experience with us. We're glad to know that you had a beautiful time and enjoyed all the services of the Royal Beach Club. Thanks for your kind comments about the food and the staff, we all work with passion to give our guests great vacation and memories... More 

Kinnelon, New Jersey
Level Contributor
77 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 21, 2013

The Westin Resort is what you would expect from any Westin a first class act. The property is beautiful and has something for everyone. The rooms are junior suites with either king or queen size beds. As glamorous as they are the layout is a bit odd, but comfort is not lacking. There are adult pools for no one under... More 

Was this review helpful? Yes 4
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Koochieloo, Thank you very much for taking the time to share your experience with us. We're happy to know that you had a great vacation with us and enjoyed all the facilities and services of our resort. Thank you for all your kind comments, we hope you can visit us again soon! Happy holidays and warmest wishes from Costa... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 21, 2013

Visiting costa Rica for the first time and its been wonderful. The Westin management on the resort has gone above and beyond any request that we have had and truly made this an amazing experience. They are generally concernced and interested in our enjoyment at the hotel and it is truly a pura vida experience. The weather is georgous and... More 

Was this review helpful? Yes 3
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear tina s, Thank you very much for your kind comments. We're happy to know that our resort exceed your expectations and had a beautiful time with us. Thanks for your kind comments, we will love to have you back! Happy Holidays and warmest wishes from Costa Rica! Zasha Pérez Gallardo PR Manager More 

Nj
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 20, 2013

We are visiting the westin at Costa Rica but I am writing my review about the great day we had on our Costa Rican adventure booked by Eric Garcia on the beach. We met Eric on the beach and he gave us a great rundown about Costa Rica and the adventures that he offered. They were cheaper than inside the... More 

Was this review helpful? Yes 5
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear NJ1220, Thank you very much for your comments about the resort. We're glad to know that you had a beautiful time with us. We will be waiting for your next visit. Happy Holidays and warm regards from Costa Rica, Zasha Pérez Gallardo PR Manager More 

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