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The Westin Golf Resort & Spa, Playa Conchal

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Playa Conchal, Bahia Brasilito, Playa Conchal 232-5150, Costa Rica
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The Westin Golf Resort & Spa, Playa Conchal
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The Westin Golf Resort & Spa, Playa Conchal
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2,528 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Golf Resort & Spa, Playa Conchal
See the most recent reviews
Roseville, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2013

I cannot say enough about the amazing guest service or the accommodations. One of the most beautiful settings I have ever been in, the resort seems to be located in a forest, along the beach, with a golf course running through the forest side. The restaurants and massive pool area are located between most of the rooms and the beach,... More 

Was this review helpful? Yes
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Popspirojr, Thank you very much for taking the time to share your experience with us. We're happy that you enjoyed fully your time in our resort, facilities, restaurant, green areas and services. Thanks for all your kind comments, specially about our staff, we work with passion to bring you a great vacations and beautiful memories. We will be waiting... More 

Houston, Texas
1 review
4 of 5 stars Reviewed August 15, 2013

As a Platinum SPG member, I took the Mrs. for a few days to Costa Rica (both our first time in country). It was the rainy season but only caught 60 minutes over 4 days. The Good: Location was wonderful! Easy to get to via private car. Staff was welcoming, considerate, and attentive. Grounds were well kept. Pools were top... More 

Was this review helpful? Yes
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Ross C, Thank you very much for taking the time to share your experience with us. We're happy to know that you had a relaxing vacation in our resort. Thanks for your comments, we will take them in consideration to improve in that areas, and hope when you come back with your kids, had a the best Westin experience... More 

New York City, New York
1 review
5 of 5 stars Reviewed August 15, 2013

We just returned from a week-long family vacation to this beautiful paradise. The resort was simply fabulous. We had three suites at the Royal Beach Club and we couldn't ask for more in the way of comfort and service from its marvelous staff. Everyone- from Zasha Perez, in their management office to "Bergen" our concierge...to Andres Romero, our bell boy... More 

Was this review helpful? Yes
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear John Q, Thank you very much for choosing us for your vacations and taking the time to share your experience with us. We're happy to know that you had a great time with us. For us, was a pleasure to have you here. We will be waiting for your next visit. Warm regards from Costa Rica, Zasha Pérez Gallardo... More 

Fonthill, Canada
1 review
5 of 5 stars Reviewed August 14, 2013

Just returned from a wonderful weeks stay along with my wife and 2 daughters. We were Royal Beach Club guests staying in 2 junior suites near the beach. From check in to check out I would be hard pressed to find fault with the property. Food and beverage exceeded expectations, rooms were very comfortable and the staff could not do... More 

Was this review helpful? Yes
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Reid R, Thank you very much for taking the time to share your experience with us! We're happy that you and your daughters enjoyed your vacations in our resort, the Royal Beach Club facilities and services. Thank you very much for all your kind comments. We will be waiting for your next visit. Warm regards from Costa Rica. Zasha... More 

Houston, Texas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 14, 2013

My husband and I spent a week in Costa Rica at The Westin. Our purpose for the trip was to relax and spend some time together without our children. We had a wonderful time, but I have to say we had higher expectations due to "The Westin" name. The last all-inclusive we stayed at was the Paradisus in Punta Cana.... More 

Was this review helpful? Yes 2
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Kim K, Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet the expectations that previous Westin Hotels have provided for you. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can... More 

1 review
4 of 5 stars Reviewed August 14, 2013 via mobile

We stayed here for our honeymoon August 2013. We loved that it was the low season because it was not very crowded. We stayed in tower 2 at the royal beach club. I would highly recommend staying at the royal beach club over the rest of the hotel. The pool is much nicer and better service. Our concierge, David Rodriguez,... More 

Was this review helpful? Yes
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Puravida72713, Thank you very much for your kind comments. We're happy that you enjoyed your time with us in the Royal Beach Club. Thank you so much for your comments about our staff, we work with passion to bring to all our guests a great memories and amazing vacations. We will be waiting for your next visit. Warm regards,... More 

Astoria, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 14, 2013

My husband and I recently spent 5 days at the Westin Playa Conchal as part of our honeymoon. We had spent the first five days at a hotel in the Arenal area where we had done lots of different outdoor activities, so we were really looking forward to just relaxing at the pool for a few days. We had a... More 

Was this review helpful? Yes 1
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear LizL38, Thank you very much for sharing your experience with us, and for choosing us for your honeymoon. We apologize for the inconvenience that you had during your stay, the water issue is not a common factor in our facilities, and we're really sorry that this affected your vacations, you're totally right, it must be informed by our staff... More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 13, 2013

I have to say, after this experience, I will probably not stay in an all inclusive again. We had stayed in an smaller boutique hotel in Arenal for 4 days before coming to the Westin (which was not all inclusive). In general, I felt that we were treated better by front desk staff and concierge in Arenal. The food was... More 

Was this review helpful? Yes 3
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Pam O, Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet the expectations that you had in your previous boutique hotel of Arenal. This is a little different, maybe because is a bigger resort, but we work with passion to bring to all our guests an amazing... More 

Towson, Maryland
2 reviews
5 of 5 stars Reviewed August 12, 2013

My husband and I spent 10 days at The Westin and were not disappointed one bit. We stayed at the Royal Beach Club and enjoyed a smooth check in, friendly concierge service and the peace and quiet of a kid-free section of the resort. We floated by the pool some days and took advantage of Swiss Travel excursions on other... More 

Was this review helpful? Yes
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear KD26, Thank you very much for choosing us for your honeymoon! We're happy to know that you had a great time with us, and that you enjoyed all the facilities of the Royal Beach Club, services and food. Thanks for all your kind comments about the staff and Swiss Travel. We will be waiting for your next visit. Warm... More 

Spring Hill, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2013

My family had a great vacation at Westin Playa Conchal in Costa Rica. My wife, 2 daughters and I booked a Family Suite. The room was great - a bit smaller than some resorts we've stayed in, but very clean, comfortable, and the A/C was ice cold. Ask for extra hangers for the closet as there is no dresser in... More 

Was this review helpful? Yes 1
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear WillMcK, Thank you very much for sharing your experience with us. We're happy to know that you and your family enjoyed the services of the Family Club category. Thanks for all your kind comments about the staff, facilities and food, so nice to know that you also enjoyed exploring a little bit more of Costa Rica. We will be... More 

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