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The Westin Golf Resort & Spa, Playa Conchal

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Playa Conchal, Bahia Brasilito, Playa Conchal 232-5150, Costa Rica
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The Westin Golf Resort & Spa, Playa Conchal
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2,740 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Golf Resort & Spa, Playa Conchal
See the most recent reviews
Vestal, New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 19, 2014

I love going to this resort. I have been here 10 times and always look forward to going back. The staff is always helpful and friendly. Everyone from the gardeners to the wait staff takes pride in their work. I can't say the same thing about hotel staff here in the US. The rooms are clean and bright. The pool... More 

Was this review helpful? Yes 2
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear pilgrim607, Thank you for sharing your amazing feedback! We are happy to be one of your favorite destination in Costa Rica and sincerely appreciate you letting us know how impressed you were with your Westin Experience. We can’t wait to welcome you back again. Warm regards, Zasha Pérez Gallardo PR Manager More 

Long Branch, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 19, 2014

My husband & I celebrated our honeymoon here & found as soon as you walk out onto the beach, we were approached by an excursion rep. Erik, he was very friendly knowledable & didn't push us to book anything. My husband so overly excited to go deep sea fishing & bc the fish were spauning Erik advised agaisnt it. His... More 

Was this review helpful? Yes 1
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Jennifer H, Thank you very much for choosing us for your honeymoon. We're glad to know that you had a great time in our resort. We will be waiting for your next visit. Warm regards from Costa Rica, Zasha Pérez Gallardo PR Manager More 

Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 19, 2014

The Westin Playa Conchal is, overall, one of the nicest all inclusive resorts we have visited. The property itself is lovely and extremely well kept. I have read other comments about the distance between things given the size of the resort, but there are always shuttles passing, and the walk anywhere other than up to the main reception, is at... More 

Was this review helpful? Yes 1
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Laelep, Thank you very much for taking the time to share your experience with us. We're glad to know that you had a beautiful time in the resort and enjoyed the facilities and services of the Royal Beach Club. We appreciate your comments and suggestions about the tours, we will communicate this to Swiss Travel, the tour operator of... More 

Maryland
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 19, 2014

I just returned from a week at the Westin Playa Conchal and it was amazing. My wife and I stayed at the adults-only Royal Beach Club section. If you don’t have kids with you, I highly recommend staying in that section. Everything about the trip was a breeze. We booked our transfers from the Liberia airport to the resort through... More 

Was this review helpful? Yes 3
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear sbe74, Thank you very much for choosing us for your vacation. We're happy to know that you had a beautiful time in our resort and enjoyed all the services and facilities of the Royal Beach Club. We appreciate all your kind comments about the hotel and the staff, our mission is to give our guests great getaway and memories... More 

Alexandria, Ohio
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed February 18, 2014

We stayed at this Westin resort for a week, and fell in love with the place. The staff is, by far, the most exceptional group of people we've ever had the pleasure to be hosted by; courteous, genuinely friendly and delighted to be of service. Restaurants provide fresh food, in wide varieties, served by conscientious associates. The weather was perfect;... More 

Was this review helpful? Yes 1
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear SarahPConaMac, Thank you very much for your kind comments. We're happy to know that you had a renewal time in our resort and enjoyed all the facilities, service and the amazing nature and weather of Costa Rica. We will be waiting for your next visit! Warm regards and pura vida! Zasha Pérez Gallardo PR Manager More 

Hilton Head
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 17, 2014

This was our first trip to Costa Rica: In the dry season, temps were mid to high 90 degrees. Coming from the cold weather, we couldn't wait to get to the beach. The beach is not accurately pictured, the picture on the website is looking down the beach. If you were to take a picture from the hotel, you would... More 

Was this review helpful? Yes 2
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Ellen W, Thank you very much for taking the time to share your experience with us. We're glad that you had a good time in our resort, and we truly appreciate all your comments that will help us to improve the quality of our service to give our guests a better experience. About the beach, Playa Conchal has 4... More 

Level Contributor
128 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed February 17, 2014

Here we are in beautiful Costa Rica staying at the Westin. This is a special "all inclusive" resort and has some normal Westin things like the Heavenly Bed plus extras. The resort offers several restaurants to choose from but they all require reservations. The Japanese I.E SUSHI place called Bamboo was my favorite. The staff is very friendly. The only... More 

Was this review helpful? Yes 1
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Ilikefinefood, Thank you very much for taking the time to share your experience with us. We're glad to know that you had a good time with us and enjoyed our beautiful grounds and the heavenly beds. It is regrettable that your time with us didn't meet your expectations totally. We're sorry to hear about your mini bar restocked, this... More 

Cornwall, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 16, 2014

We had an absolutely wonderful time at this resort. We were upgraded to the Royal Beach Club upon our arrival…what a nice surprise! I would pay extra for the Royal Beach Club; the services and staff go way beyond to accommodate your needs. Our concierge John Ruiz [Tower 2] was the best…he not only remembered every single persons name he... More 

Was this review helpful? Yes 8
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Darrin L, Thanks for sharing your outstanding stay with us at The Westin Golf Resort and Spa, Playa Conchal! I’m thrilled to hear that you and your wife enjoyed the Royal Beach Club upgrade and had such a fantastic experience. Your feedback gives us a wonderful chance to celebrate with our team members! We are looking forward to have... More 

Sarnia, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 16, 2014

The views upon arrival are beautiful! Staff were all very nice & so helpful. Food at all restaurants was very good! Service is a little slow at some of them, but what's the hurry? Grounds are well kept and I was impressed that pool washrooms were always well tended to. This is not typical at most all inclusives. Loved that... More 

Was this review helpful? Yes 2
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Jane J, Thanks to you for choosing us for your vacation. We're glad to know that you had a beautiful costarrican experience with us. We're sorry to hear about the difficult to get the dinner reservations, but we really appreciate your understanding. Thank you very much, we will be waiting for your next visit. Warm regards from Costa Rica,... More 

Toronto, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed February 16, 2014

My husband and I just came back from a stay here. We split our time between 3 nights in the Arenal volcano area (Lost Iguana hotel) and 4 nights at the Westin which was a nice combination of seeing the rainforest interior of Costa Rica and getting some good relaxing beach time. The Westin was fabulous! We didn't do royal... More 

Was this review helpful? Yes 8
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear coco1600, Thank you very much for taking the time to share your experience with us. We're glad to know that you had a great time in our resort, and we appreciate all your comments and suggestions in our opportunity areas to improve the service and product. Thanks for your kind comments about the room and the staff, our mission... More 

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