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All 3 Playa Conchal hotels

The Westin Golf Resort & Spa, Playa Conchal

4.0 of 5 Hotel   |   Playa Conchal, Bahia Brasilito, Playa Conchal 232-5150, Costa Rica
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The Westin Golf Resort & Spa, Playa Conchal
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Ranked #1 of 3 Hotels in Playa Conchal
A recent review
5 of 5 stars Reviewed January 1, 2013
BostonFamily_4_10 Boston, Massachusetts
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2,179 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Golf Resort & Spa, Playa Conchal
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Boston, Massachusetts
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 1, 2013

My family and I spent a week in mid-December and agree with the very positive reviews others have written. There are a couple of things we haven't seen in reviews here that I wanted to add. Drinking the water: we were warned by a travel nurse to avoid drinking the water, even at a hotel like the Westin. That turns... More

Was this review helpful? Yes 5
Livingston, New Jersey
Contributor
12 reviews 12 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 1, 2013

My family of 5, all adults, had a wonderful time at this resort. We were there 12/20/12 - 12/23/12. The place was beautiful and the staff were tripping over themselves to be helpful. Since I see that there were some "less than stellar" reviews posted, let me offer some tips. (1) It is essential that you book the specialty restaurants... More

Was this review helpful? Yes 1
Easton, Pennsylvania, United States
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 1, 2013

I am not one to write reviews so I will keep this short and sweet: GO TO SANDALS. All the management of the resort is interested in doing on this website is offering excuses but perhaps if they actually thought about some of the constructive criticism- their resort would be better. SHAME ON YOU, WESTIN for putting your stellar reputation... More

Was this review helpful? Yes 1
Zasha G, Director of Sales at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Thank you for posting your feedback from your visit. We are very sorry to learn this is how you feel about our resort however trust us we do take these comments very seriously and we are not just offering excuses. We review each and every one of these comments and investigate what could have happen so it does not happen... More

Calabasas, California
2 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 31, 2012

This is my first ever review and have been reluctant (lazy) in the past to post anything. However, I do use Tripadvisor when looking for recommendations, etc. and have found these reviews very helpful. I read so many positive things about the resort I had high expectations. I'm sorry to report that the hotel did not come close to meeting... More

Was this review helpful? Yes 5
WPCManagement, Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Mr. JohnBCA, We appreciate that you took the time to write this detailed review for the first time ever. We are glad that you found our staff very friendly and that you noticed their sincere effort in trying to help and solve all your inquiries and needs. Nonetheless, I am sincerely sorry for not meeting your high expectations of... More

Livingston, New Jersey
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed December 31, 2012

Just returned from a 6-night Christmas 2012 stay with our family. I have stayed at the Four Seasons in Costa Rica and I was expecting a higher-quality resort. This is a very "basic" all-inclusive experience (think Club Med) and NOT Grand Velas or Paradisus. Breakfast buffet was limited and lacked the fresh tropical fruit display one would expect. Coffee servers... More

Was this review helpful? Yes 1
WPCManagement, Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear iraa a, We are astounded by your recent review of our resort. Even though you rated Cleanliness, Location and Service with high scores, I believe these were not taken into consideration when evaluating our overall staff, services and facilities. We sincerely apologize for any shortcomings, especially from our restaurants and bars where most of your observations are geared to.... More

boston
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 31, 2012

The room is beautiful, two steps up to the "bedroom" - makes for nice separation between bedroom and living space. Bathroom very nice. Could use extra shelves or drawer space. We were two adults and we found storage lacking, if we had kids with us, we would have had a problem. (Our kids, 19, 17 had their own room). Very... More

Was this review helpful? Yes 1
WPCManagement, Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear jo_sox, Thank you for sharing your comments on your recent stay at our resort. I am happy to know that you liked our resort and that you found our rooms spacious and beautiful; indeed, the raised ‘bedroom’ area makes for a great sense of privacy and is quietly energizing. However, I am sorry that you did not like our... More

new york
Top Contributor
93 reviews 93 reviews
81 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed December 31, 2012

We stayed here the week before Xmas for 5 nights and were choosing between the Westin and the 4S. We usually do trips that are a bit more exotic/cultural and were somewhat apprehensive about the all inclusive experience. However when we found a special for $270 per night including in upgrade to the adult only Royal Beach Club it was... More

Was this review helpful? Yes
WPCManagement, Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear rogi8, Thank you for this great review of our property and the excellent feedback shared! We are more than thrilled for your remarks, especially coming from such a world-class and savvy traveler as yourself with more than 60 hotels reviews from, literally, all over the world! During the time of your stay, the hotel was fully booked throughout the... More

Pennsylvania
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 30, 2012

Our family of 4 (the “kids” are 21 and 17) really enjoyed our 5 nights at this resort. The positives were that the grounds are beautiful, and we never had to scramble for chairs at the pool, which was spacious and very nice with water sports, hot tub, and swim up bar. The beach was very near to the pool,... More

Was this review helpful? Yes 4
New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 30, 2012

This is probably the cleanest and friendliest resort I have ever stayed at. Everything others have said is true. Just a few tips which I would of know prior to visiting. 1. Make your dinner reservations when you first arrive and call before you arrive to get in the first night. Every restaurant is excepitonal, except Bamboo which was ok.... More

Was this review helpful? Yes 2
WPCManagement, Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Archigram, I sincerely appreciate the amazing review of our property, its friendly staff and the cleanliness of our facilities. Regarding your remarks on our beach services, I perfectly understand how you feel there is a stark difference from the attention, amenities and décor found within the property and at the beach. This is due to the fact that all... More

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 30, 2012

There are lots of positives about this hotel, as noted on this website. There is one new, unnecessary and important negative, however. Management apparently decided that beginning yesterday there should be no tranquility for families anywhere at the hotel and have begun blaring reggaeton, cumbia, merengue, etc, at the pool, so loudly that you cannot hear yourself think. Where before... More

Was this review helpful? Yes 5
WPCManagement, Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear SunFunSeekerDC, I sincerely appreciate your candid feedback regarding your stay at our resort. I am glad to know that you have fully enjoyed all our services and facilities, by highlighting the positive comments shared by other travelers in TripAdvisor. In an honest effort to constantly improve our offering, we recently allocated one of our in-house DJs to program music... More

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Additional Information about The Westin Golf Resort & Spa, Playa Conchal

Address: Playa Conchal, Bahia Brasilito, Playa Conchal 232-5150, Costa Rica
Location: Costa Rica > Province of Guanacaste > Playa Conchal
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Westin Golf Resort & Spa, Playa Conchal 4*
Number of rooms: 326
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Also Known As:
The Westin Resort & Spa, Playa Conchal Hotel Playa Conchal
The Westin Resort And Spa, Playa Conchal

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